enhanced home health presentation 4222020 · 2020-04-25 · unc health enhanced home health care...

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UNC Health Enhanced Home Health Care Enhanced Home Health Care Available for Rex and UNC UNC Home Health and Rex Home Service Director/Administrator: Melissa Mahaney, MSN,RN,CCM Effective April 27, 2020 01.31.2020

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Page 1: Enhanced Home Health Presentation 4222020 · 2020-04-25 · UNC Health Enhanced Home Health Care Enhanced Home Health Care Available for Rex and UNC UNC Home Health and Rex Home Service

UNC Health

Enhanced Home Health CareEnhanced Home Health Care Available for Rex and UNC

UNC Home Health and Rex Home Service

Director/Administrator: Melissa Mahaney, MSN,RN,CCM

Effective April 27, 2020

01.31.2020

Page 2: Enhanced Home Health Presentation 4222020 · 2020-04-25 · UNC Health Enhanced Home Health Care Enhanced Home Health Care Available for Rex and UNC UNC Home Health and Rex Home Service

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Clinical Role People Department Contact InformationExecutive Sponsors Ian Buchanan and

Barbara KnottAmbulatory Services/

Continuing Care ServicesEnhanced Home Health/ Clinical

Oversight (SN, PT,OT,ST, HHA)Melissa Mahaney UNC/Rex Home Health

Home RN Case Management Melissa Mahaney UNC/Rex Home Health

Physician oversight/ Central Physician’s Group

Tom Warcup/ Rachel Hollifield

UNCPN

Home Infusion Pharmacy John Valgus/ Aretha Herron

UNC Home Care Specialist

Home Care Specialist (DME/Home Infusion)

Leroy Guay UNC Home Care Specialist

Central Intake/ Referral Mgmt Lisa Cadigan Continuing Care Services

Mobile Imaging Third Party Support

Laboratory Services Melissa Mahaney/

McClendon labs

UNC/Rex Home Health/ Resulting by McClendon

Labs

Enhanced Home Health Program Oversight

Enhanced Home Health UNC and Rex Home Services

Page 3: Enhanced Home Health Presentation 4222020 · 2020-04-25 · UNC Health Enhanced Home Health Care Enhanced Home Health Care Available for Rex and UNC UNC Home Health and Rex Home Service

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-Not anything new to what home health could have been doing

-A different way that home health and providers collaborate together using virtual technology and frontloading of touchpoints in the first 14 days of care.

Purpose:

v Decompress Hospital Beds and ED baysv Prevent Admission/ Readmission for observation

level and lower acuity inpatient level care.

v Increase confidence of providers to send patients

home with the support needed to be successful.

Enhanced Home Health UNC and Rex Home Services

Enhanced Home Health (Available for Crisis and Non-Crisis State)

Home Health RN Case Manager

Central Physician Group

HH Disciplines(Owned Entities)

Network Partners (Increase Capacity

by taking Traditional HH)

Home Care Specialist

(DME/Home Infusion/Oxygen)/

CAMP

Mobile Imaging/ EMS

PD (Carolina Dialysis)

Page 4: Enhanced Home Health Presentation 4222020 · 2020-04-25 · UNC Health Enhanced Home Health Care Enhanced Home Health Care Available for Rex and UNC UNC Home Health and Rex Home Service

UNC HealthModify with Insert > Header and Footer4

Referral Source Workflow (CM, Hospitalist, ED Providers, etc.

XX.XX.XXXX

ED Physician/ Hospitalist Workflow

Is the patient stable enough to go home with a visit

from nursing within 12-18 hours?

NO

Yes

Proceed with normal course of care (Obs, Inpt)

Does the patient live in Orange, Durham,

Alamance, Wake, Chatham Counties?

NO

Proceed with normal course of care (Obs, Inpt)

Is primary reason for visit CHF, COPD, Pneumonia, UTI, Wound/Cellulitis, COVID 19?

NO

Proceed with normal course of care (Obs, Inpt)

Yes

Yes

EHH Referral

Page 5: Enhanced Home Health Presentation 4222020 · 2020-04-25 · UNC Health Enhanced Home Health Care Enhanced Home Health Care Available for Rex and UNC UNC Home Health and Rex Home Service

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No less than 10 Touchpoints in the first 7 days (5-7 in home visits week 1 and 2 based on assessment of clinical needs)

Physician Virtual Visits may be required more often depending upon patient need. Including Adhoc visits.

Enhanced Home Health Patient Touch Points

Enhanced Home Health UNC and Rex Home Services

Services provided directly by home health: SN (Skilled and Care Management, PT, OT, ST, HHA, MSW)

Page 6: Enhanced Home Health Presentation 4222020 · 2020-04-25 · UNC Health Enhanced Home Health Care Enhanced Home Health Care Available for Rex and UNC UNC Home Health and Rex Home Service

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Ancillary Services (Not offered by Home Health but RN Case Manager Will Coordinate Services)

Coordinated Ancillary Services

Enhanced Home Health UNC and Rex Home Services

Page 7: Enhanced Home Health Presentation 4222020 · 2020-04-25 · UNC Health Enhanced Home Health Care Enhanced Home Health Care Available for Rex and UNC UNC Home Health and Rex Home Service

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Virtual Support for Enhanced Home Health CareVirtual Support for Enhanced Home Health Care

REMOTE PATIENT MONITORING

Placeholder (HRS or Medically Home—Decision forthcoming)

Enhanced Home Health UNC and Rex Home Services

Page 8: Enhanced Home Health Presentation 4222020 · 2020-04-25 · UNC Health Enhanced Home Health Care Enhanced Home Health Care Available for Rex and UNC UNC Home Health and Rex Home Service

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Enhanced Home Health Workflow

XX.XX.XXXX

Page 9: Enhanced Home Health Presentation 4222020 · 2020-04-25 · UNC Health Enhanced Home Health Care Enhanced Home Health Care Available for Rex and UNC UNC Home Health and Rex Home Service

UNC Health

Home Infusion Drugs

Page 10: Enhanced Home Health Presentation 4222020 · 2020-04-25 · UNC Health Enhanced Home Health Care Enhanced Home Health Care Available for Rex and UNC UNC Home Health and Rex Home Service

UNC Health

Effective April 27, 2020Thank you

Melissa Mahaney, MSN,RN,[email protected]