ENGROSSENGROSS

Ab t UAbout Us

ENGROSS has become a vita player in the IT& IT Enabled service Industry. Founded In2016. ENGROSS formed with an intention ofproviding quality services in the area of BPO,p g q y ,KPO, Data Entry Expert, Technical Support,Web Designing, Manpower Recruitment. Ourorganisation makes a commitment to providequality services with time management andfocus on customer issuesfocus on customer issues.

Over the past few years of our existence, we havedeveloped in-depth experience, a vast knowledge baseand deep domain expertise in several sectors of theIndian economy, which allows us to help our clientsposition themselves well in the challenging businessenvironment in India. Our focus has been onenvironment in India. Our focus has been onintegrating technology with knowledge and skills.

Our Vision, Mission & Values

VISION :To be a reliable and consistent world-class solutions

provider of choice in niche markets.p

MISSION:T d li li bl d i t t l ti ith hi h tTo deliver reliable and consistent solutions with highest

commitment to our customers.

Integrity : We try to do theright thing for the customerand our employees.Commitment: We keepour words.Respect: We value our

es

pcustomer and each employeeof our organization.Excellence: We always tryto give our best to givesatisfaction to our customerCustomer First Always.

Va

lue

V

What We DOWhat We DOENGROSS is an growing company, we always try to focus

our customer needs & wants and try to fulfill them. Our services which we are providing to our customers are:p g

Our Services :– BPO / KPOData Entry ExpertTechnical SupportW b D i i & P iWeb Designing & PromotionManpower RecruitmentOnline Information & Database AccessRetrieval serviceBusiness AuxiliaryBusiness AuxiliaryBusiness SupportInformation Technology Software

Continue Business process outsourcing (BPO):

Is a form of outsourcing that involves the contracting of the operations

Continue…

s a o o outsou c g t at o es t e co t act g o t e ope at o sand responsibilities of specific business functions (or processes) to athird-party service provider. Originally, this was associated withmanufacturing firms.BPO is typically categorized into back office outsourcing which includesinternal business functions such as human resources or finance andaccounting, and front office outsourcing which includes customer-accounting, and front office outsourcing which includes customerrelated services such as contact center services.

BPO that is contracted outside a company's country is called offshoreoutsourcing. BPO that is contracted to a company's neighboring (ornearby) country is called near shore outsourcing.

Given the proximity of BPO to the information technology industry, it isalso categorized as an information technology enabled service or ITES.Knowledge process outsourcing (KPO) and legal process outsourcing(LPO) are some of the sub-segments of business process outsourcingindustry.

ContinueContinue…

Continue Data Entry :

Direct input of data in the appropriate data fields of adatabase, through the use of a human data-input device such

Continue…

as a keyboard, mouse, stylus, or touch screen, orthrough speech recognition software. We have a good team todo data entry so that you can rely on all of the informationthat your company stores.

Continue Web Designing & Promotion :

Web design encompasses many different skills anddisciplines in the production and maintenance of

Continue…

p pwebsites. The different areas of web design include webgraphic design, interface design, authoring, includingstandardized code and proprietary software, userexperience design and search engine optimization.

Types : Types : Basic WebsiteBusiness Website Advance WebsiteEcommerce WebsiteEcommerce WebsiteResponsive WebsitePortals & Directories

Continue…

Business Promote/Website Promotion:CMS (Content Management System)Gallery / Product Management SystemFlash Intro PageFlash / Java Header AnimationCaptchaPayPal CheckoutLive ChatLive ChatContent DevelopmentGoogle Map IntegrationLogo & Graphic Design

•

C ti

Manpower Recruitment :d d ff

Continue…

We are providing manpower services to different organizationwhere there are requirement of bulk people, we fulfill theirrequirement by giving our best.

C ti Business Auxiliary Services :

Services in relation to :P i k i l f d d d id d

Continue…

• Promotion or marketing or sale of goods produced or providedby or belonging to the client; or

• Promotion or marketing of service provided by the client; orany customer care service provided on behalf of the client; or

• Procurement of goods or services, which are inputs for theclient; or

• Production or processing of goods for, or on behalf of theclient; or

• Provision of service on behalf of the client.

Retrieval Services :

• The possibility of recovery, restoration, or rectification.• A computer filing operation that recalls records or other data

from a filefrom a file.

C ti IT Service Management :

Our organization has a strategic approach to designing,

Continue…

delivering, managing and improving the way informationtechnology (IT) is used within an organization. The goal of ITService Management is to ensure that the right processes,people and technology are in place so that the organizationcan meet its business goals. The term IT Service Managementi ft i t d ith ITIL (I f ti T h lis often associated with ITIL (Information TechnologyInfrastructure Library), a framework that provides bestpractices for aligning IT with business needs.

C ti

Training :

Continue…

Our organization is excel in every sector, so we decidedto provide training of web development to the peoplewho wants to learn and increase their knowledge.

Find out how we're different and why we should be yourservice provider of choice :

We Care Accountability & Ownership Honesty and professionalism Your success is our success

p

Your success is our success Reducing your overheads

M t TManagement Team

BIPIN BHATIA

Mr. Bipin Bhatia is the Director of ENGROSS. He isresponsible for the overall working of the Company and isinstrumental in making strategic decisions for the Company.Began his business in 2012 & holding Engineering degreefrom Board of Technical Education, Delhi. He has TwelveYears of experience. He is expert in area of Networking, DataEntry and Management and Twelve years experience inTechnical designing, also having diversification in Education& Construction Sectors.

Management Team

DILIP KUMAR BHATIA

Mr. Dilip Kumar Bhatia is a member of management team inENGROSS. He holds a Technical Diploma. He is expert inTechnical Designing, Project Management. He believes in :

“There is no elevator of success You have to take the stairs.”

• Email-ID: support@engross.in.net

• Address: -REGD OFFICE:A / st Fl P h t Vih S t A R hi iA-1/24, 1st Floor, Prashant Vihar, Sector-14A, Rohini,New Delhi – 110 085

CORPORATE OFFICE:A-1/24, 1st Floor, Prashant Vihar, Sector-14A, Rohini,New Delhi – 110 085

• Contact Details :MOB – 9818391202 / 9999042021