english for hair and beauty salon staff

Download English for hair and beauty salon staff

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  • 1.English for Hair and Beauty Salon Staff

2.

  • Introduction
  • Questionto ponder:
  • What are the common questions that comes to your mind when you hear the word beauty salon ?
  • Possibleanswer
  • Hair style, perm, wave, curl, straight, hair cuts, hair color, hair wash, make over, etc its all about beauty and proper grooming.

3. Hair Types

  • Thick
  • Coarse
  • Thin
  • Fine
  • Limp
  • Frizzy
  • Fly-away
  • Unruly
  • Naturally curly
  • Split ends
  • Oily

4. ~Colors~

  • Black
  • Brown
  • Reddish brown
  • Mahogany
  • Dark brown
  • Light brown
  • Chocolate brown
  • Blonde
  • Brunette

5. Hair Styling Tools

  • Rollers -
  • Straightening iron
  • Curling brush
  • Curling iron -
  • Sectioning clips
  • Hair accessories
  • Hair spray
  • Pomade -
  • Hair gel
  • Hair wax

6.

  • Unit 1
  • Receiving Customers

7. Tips when receiving customers:

  • ~ wear your SMILE(,)
  • ~ be smart and know the needs of the customer.
  • ~ have a friendly environment so the customer will feel comfortable in any ways.
  • ~ suggest the customer what style will fit to her/him if being asked.
  • ~ work on your best!!!
  • ~ appreciate the new look of the customer;-)

8. Dialogue 1

  • Staff:Good afternoon, Sir? How are you today?
  • Customer :Fine, thank you. Id like to have my hair washed and Id also like to shave.
  • Staff:Im afraid our staff is quite busy at the moment. Could you wait a few minutes?
  • Customer :How long will it be?
  • Staff:About fifteen minutes
  • Customer :Thats fine
  • Staff:Please have a seat. Here are some magazines for you, sir.
  • Customer :Thank you
  • Staff:Youre welcome.

9.

  • Sentence Construction
  • Id like to. +
  • Id like tohave my nails done .
  • have my hair washed
  • Im afraid +
  • Im afraidour staff is quite busy at the moment .
  • hairdresser is quite busy at this moment
  • Please +
  • Pleasefollow me .
  • wait for a moment

10.

  • Unit 2
  • Giving Information about the Service

11. Vocabularies

  • Perm
  • Cost
  • Several
  • Prices
  • Different (adj./adv.)
  • Products
  • Difference (v.)
  • Brand
  • Long-lasting
  • Brilliant
  • Shine
  • Popular
  • Cheaper
  • Different perm products
  • From 1,000 to 2,000 baht
  • Long-lasting perm
  • We have several prices.
  • Its good too.
  • This brand is not as popular.
  • Its cheaper
  • Very well, maam.

12. Dialogue 1

  • Customer :How much does a perm cost?
  • Staff:We have several prices with different hair perm products from 1,000 to 2,000 baht.
  • Customer :Whats the difference?
  • Staff:This brand 2,000 baht, will give a long-lasting perm and a brilliant shine.
  • Customer :What about this one?
  • Staff:Its good too but this brand is not as popular so its cheaper.
  • Customer :I think Ill take this one.
  • Staff:Very well, maam. Please follow me.

13. Types of hair perms

  • Tight curls
  • Big curls
  • Loose curls
  • Soft waves
  • Loose waves

1 2 3 14. Dialogue

  • Customer :How long does the hair color last?
  • Staff:It depends on the product you choose. If its a permanent color, it can last up t 6 to 7 weeks
  • Customer :Will the color come out like the sample?
  • Staff:The color may be a bit lighter because of your natural hair color.
  • Customer :Then, I think Id like something darker.
  • Staff:OK, can I recommend this shade of reddish brown?
  • Customer :Yes, I like that

15. ~Colors~

  • Black
  • Brown
  • Reddish brown
  • Mahogany
  • Dark brown
  • Light brown
  • Chocolate brown
  • Blonde
  • Brunette

16.

  • Important expression about giving information about the product:
  • This product
  • This product ismore expensive .
  • cheaper
  • just right
  • Can I recommend?
  • Can I recommendthis product ?
  • this brand

17.

  • Unit 3
  • Offering Service

18. Dialogue 1

  • Staff:Your hair is a little dry from your hair perm. Would you like to have a hair treatment?
  • Customer :What is it?
  • Staff:Well massage your scalp and hair with enrichment cream and let you sit under the steamer for about twenty minutes.
  • Customer :How much does it cost?
  • Staff:Three hundred and fifty baht. Your hair will be shiny and soft after the treatment.
  • Customer :That sounds great. Lets do it.

19. For hair treatment

  • Enrichment cream
  • Moisturizing cream
  • Nourishing cream
  • Conditioning cream
  • Revitalization treatment

20. Dialogue 2

  • Staff:Good evening. What can I do for you today?
  • Customer :Hi. Id like to change my hair style.
  • Staff:Do you have any particular style in mind?
  • Customer :Not really.
  • Staff:Why dont you look through this magazines and show me what you like.
  • Customer :Alright
  • Excuse me, I think I found what I like. How about this?
  • Staff:Im afraid this style might not suit you. Your hair is too short for that. What about this style?
  • Customer :Yes, thats nice, too.

21.

  • Well massage your hairwith enrichment cream .
  • Your hair will beshiny and soft
  • radiant and full
  • easy to manage
  • This style might not suit you.
  • Thatis / sounds / looks nice.

22.

  • Unit 10
  • Thanking and Good-bye

23.

  • Dialogue 1
  • Staff:How is everything?
  • Customer :Its fine. How much do I owe you?
  • Staff:Heres your bill maam.
  • Customer :Do you take credit cards?
  • Staff:Yes, maam.
  • Customer :Please give this to hair stylist
  • Staff:Thank you very much. Please visit us again.
  • Customer :Thank you. Good bye.
  • Staff:Good-bye.

24.

  • Dialogue 2
  • Staff:Are you happy with our service?
  • Customer :Yes, I really like my new hair cut.
  • Staff:I hope youll come and visit us again soon.
  • Customer :Do you take credit cards?
  • Staff:Im sorry. We only take Thai baht.
  • Customer :OK, no problem. Can I leave a tip for the girl who washed my hair?
  • Staff:Certainly, sir. Thank you very much. Good-bye.
  • Customer :Thank you very much.

25.

  • Exercise
  • Group the following word
  • Loose waves, Black, Brown, Oily, Dark brown, Light brown, Tight curls, Loose curls, Hair gel, Hair wax, Soft waves, Fly-away, Naturally curly, Split ends, Hair accessories, Reddish brown, Mahogany, Hair spray, Pomade, Unruly, Big curls

26.

  • Loose waves, Black, Brown, Oily, Dark brown, Light brown ,Tight curls, Loose curls,Hair gel, Hair wax,Soft waves, Fly-away, Naturally curly, Split ends,Hair accessories,Reddish brown, Mahogany,Hair spray, Pomade,Unruly,Big curls

27.

  • Hair perms : Tightcurls, Big curls, Loose curls, Loose waves
  • Hair colors :Black, Brown, Dark brown, Light brown, Reddish brown, Mahogany
  • Hair tools :Hair gel, Hair wax, Hair accessories, Hair spray, Pomade
  • Hair types :Fly-away, Naturally curly, Split ends, Unruly, Oily

28.

  • Lets have shortrole playthe we will proceed to ourpost test

29.

  • Thanks for listening