engineer whispering - the secrets of working with technologists
DESCRIPTION
When a team really comes together, the whole truly outweighs the sum of its parts, producing a synergy that unquestionably leads to innovation and inspiration. And while true that individuals can and do build great products, it’s only well-tuned teams that are capable of building sustainable excellence. Software-based products present an interesting challenge to the team dynamic - collaborating and connecting with technical folks can be challenging and downright frustrating; one is from Mars and the other is from Venus. Thankfully there are many people who have successfully navigated these treacherous waters. This talk will present the distilled wisdom, anecdotes and suggestions from hundreds of industry leaders, in order to illustrate the good, the bad and the ugly of team-oriented software product development. The audience will come away with great ideas and helpful tips as to how to more effectively communicate with and relate to the more technical elements of their teams.TRANSCRIPT
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Engineer WhisperingKate Matsudaira || Decide.com || @katemats
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Success
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Technology & business
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Technology & businessmarketing
product
design
engineering
biz dev
success
sales
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work as one teamImage: http://funnypicturesfreehd.blogspot.com/2012/03/funny-teamwork-pictures.html
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Us vs. Them
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conversations with engineers
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Image: http://egotvonline.com/2012/09/24/25-hilarious-photos-of-wet-angry-cats/angry-wet-cat-2/
our reputation
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Imagine a person that you loved working with....
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Imagine a person that you loved working with....
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What makes someonetruly awesome?
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image: http://static.someecards.com/someecards/usercards/1348025241203_1851084.png
be awesome10Monday, October 29, 12
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Image: https://twitter.com/positivejeevan
bring happiness
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image: http://farm3.static.flickr.com
play like a team
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Can’t you just build it?
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Image: http://stagindisguise.blogspot.com/2011/12/if-ikea-did-stonehenge.html
creating, not building
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Image: http://blessedtimothy.blogspot.com/2011_11_01_archive.html
involve us early
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solicit our ideas
Image: http://www.dailykos.com/story/2011/09/25/1019935/-GUS-Sunday-Morning-Cartoons-The-Far-Side
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collaborate, don’t dictate
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They always say no.
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Image: http://www.itsnotbadatall.com/funny_pictures/html/Co-pilot_Checklist.html
verify understanding
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Image: http://members.iinet.net.au/~laurifol/blog/quokka/20091119-hedge-maze.jpg
bring clarity20Monday, October 29, 12
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Image: http://www.froggypwns.com/coppermine/displayimage.php?album=3&pos=1094
ask why 5 ways
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Image: http://math1sfun.wordpress.com/2011/06/24/rational-and-irrational-numbers/
di≠erent frames of reference22Monday, October 29, 12
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Everything is obvious,when you know the answer.
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image: http://cdn.twentytwowords.com/wp-content/uploads/On-a-boat-or-an-adventure.jpg
reframe
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Seek resolution based on their interests and goals,
not their position.
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Image: http://www.dailykos.com/story/2011/09/25/1019935/-GUS-Sunday-Morning-Cartoons-The-Far-Side
come up with options
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Image: http://imgur.com/gallery/OYYcw
create solutions
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Mutual understanding makes any relationship better.
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Can’t you get started beforethe design is finished?
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Image: http://www.wall321.com/Abstract/3D/batman_blue_dc_comics_blueprints_batmobile_3d_1920x1200_wallpaper_37571
specifics matter
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limited resources
scope time
budget31Monday, October 29, 12
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limited resourcescompleteness
quality
simplicity
speed
source: http://kief.com/quality-simplicity-sweet.html
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limited resourcescompleteness
quality
simplicity
speed
cowboys
fairies & unicornsover-engineering
agile?
source: http://kief.com/quality-simplicity-sweet.html
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limited resourcescompleteness
quality
simplicity
speed
cowboys
fairies & unicornsover-engineering
agile?
source: http://kief.com/quality-simplicity-sweet.html
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Image: http://fun4pic.com/how-to-repair.html
Programming is our craft
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Image:http://bayourenaissanceman.blogspot.com/2012/09/mixed-messages.html
more than just building...
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Image:http://funny-pictures-blog.com/wp-content/uploads/2012/09/Weekends_1.jpg
On Friday: “Can I see it on Monday?”
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Image: http://www.epiclol.com/wiley-coyote-teams-up-with-sonic-the-hedgehog/
give us a purpose
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Image: http://www.someecards.com/usercards/viewcard/MjAxMi1mNTZmOWJlYWI0NTFkMGI2
Just add more engineers
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understand our processImage: http://hyalineprosaic.blogspot.com/2011/06/first-things-first-writing-and-editing.html
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“____ says it should take 1-2 days”
Image: http://www.rottenecards.com/card/46172/no-matter-how-well----you-rat
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Image: http://jezebel.com/5517745/little-person-big-world
estimates are evil
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Image: http://www.someecards.com/usercards/viewcard/MjAxMi1mNTZmOWJlYWI0NTFkMGI2
egos get in our way
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Let’s just slip the date.
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When was the last time you had a truly enormous breakthrough or
achieved one of those big audacious goals?
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Image: http://static.themetapicture.com/media/funny-Jay-Z-99-problems-joke.jpg
show progress
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Image: http://veryfunnypics.eu/2012/10/05/a-good-reason-to-read-magazines/
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Image: http://tl.bestpicturesof.com/no%20accountability
we don’t know what you do.....
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image: http://www.signsfunny.com/wp-content/uploads/2009/10/some-questions.jpg
?
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image: videogames.membase.com
trust
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trust as a graph
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trust as a graph
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Image: http://forum.thefreedictionary.com/postst5072_Who-is-your--fictitious--Alter-ego-.aspx
champion yourself
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image: http://www.imgbase.info/images/safe-wallpapers/miscellaneous/funny/15007_funny_lego_stormtrooper_lego_strormtroopers.jpg
use the same tools
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I can’t get answers my questions.
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I don’t understand the answers.
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Image: http://lolimage.com/8382_I+Mustache+(Must+Ask)+-+You+A+Question/
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You have the right to know.
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Image: http://chinadailyshow.com/tag/english-teacher/
speak our language
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Image: http://mywampa.blogspot.com/2011/02/im-luke-skywalker-im-here-to-rescue-you.html
round out your skills
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Image: http://muppet.wikia.com/wiki/Professor_Grover
find a tech mentor
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4 keys to getting help from a technologist
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Image: http://pinterest.com/pin/52284045643963526/
#1 pay attention to timing
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Image: hhttp://cdn.motinetwork.net/societiesmirror.com/image/funny-pictures/1205/-funny-pictures-1337403383.jpg
context switching is costly
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Image: http://pigroll.com/img/we_dont_have_time_to_explain.jpg
#2 share context
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Image: http://www.brick-building-ideas.com/star-wars-legos.html
#3 seek understanding
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Image: http://funnysigns.atspace.com/s0010.html
#4 express gratitude
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Image: http://fun-gallery.com/funny-pics/animals/adorable-begging-cat-3697/
Can you build this feature for me?
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image: http://ohinternet.com/File:PrettyCoolGuy.png#file
make a connection
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3 keys to making usfeel important
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image: http://stuffistolefromtheinternet.com/wp-content/uploads/2011/03/stupid-line-piece-640x468.jpg
#1 be present
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#2 ask questions
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image: http://failblog.files.wordpress.com
#3 don’t interrupt
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Exercise - Coworkers
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#1 Make a list of the people with whom you have the best relationships
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#2 Make a list of the most important people on your team
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How can you improve your relationships on the team?
How will that impact your work and happiness?
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build relationships
image: http://media-cache-ec2.pinterest.com/upload/151574343679105023_cKTsfJc2.jpg
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The engineer(s) on my team don’t like me.
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the halo e≠ect
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Image: http://www.andrewcura.info/wp-content/uploads/2012/10/Accommodate-Different-Styles-And-Your-Age.jpg
di≠erent styles
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results vs.
relationships
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Image: http://www.thebinghamdiaries.com/2011/01/i-gave-up-facebook.html
don’t take it personally
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Image: http://s872.photobucket.com/albums/ab281/crooked_ferret/posters/?action=view¤t=hindsight.jpg&sort=ascending
rebuild burned bridges
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the key to relationships
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Image: http://anth0nyc.xanga.com/photos/f3463274888585/
find common ground
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Image: http://www.remodelaholic.com/tag/journaling/page/4/
focus on the future84Monday, October 29, 12
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Reciprocity is our social currency
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Image: http://www.marshmedia.info/wp-content/uploads/2011/12/benjamin-franklin-effect-blog.jpg
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don’t give up
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in summary
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image:http://serialthriller.com/post/21557323103/the-wisest-mind
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image: http://oldloft.com/wp-content/themes/oldloft/images/team.png
one united team
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Image: http://narwhaler.com/superman-batman-alignment-6Fdosm
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image: http://lolzombie.com/4816/r2d2-hot-tub-fine-appliances/
build relationships
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Image: http://www.kwout.me/wp-content/uploads/2011/10/11.jpg
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Image:hhttp://upload.wikimedia.org/wikipedia/commons/9/98/Never_underestimate_or_overestimate.svg
It’s just a few lines of code.
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Thank you!http://katemats.com
@katemats
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