engage or bust! 2015 - john timpson - employee engagement at timpsons

Slide 1

TIMPSONGreat Service by Great People

1






6


7


8

Shoe Repair Sales1964 - 2002

Jan64Jan69Jan74Jan79Sep84Sep88Sep93Sep99Sep00Sep01Sep02


9



11



13


ACQUIRED BY UBS


15

We are experts at buying family businesses and putting in professional management.


?


17

HAPPY CUSTOMERS

GREAT JOB


18



Look the part2 RULES

Put the money in the till


21

TIMPSON NEWS

Weekly Communication for all Employees


22


!!??!!?


24


25


26


27


28




31


FACTS

50% REOFFEND WITHIN 2 YEARS

ONLY 19% WHO GET A JOB REOFFEND WITHIN 2 YEARS





300

10%


50%19%3%









45

HOME TROUBLES

BereavementRelationshipDebtGamblingDrink/Drugs










APPRAISALS





58




















9s / 10s






82



84

[email protected]


85

engage or bust! 2015 - john timpson - employee engagement at timpsons

Business