engage for success intuit
TRANSCRIPT
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Danielle Kirkwood & Jennifer Mullen
8th June 2016
Intuit at Engage for Success
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Agenda• Who we are• Intuit in the UK• Our values• Annual Employee Survey• Personal Growth and Development Tiger Team• Result• Questions
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Who we are
Founded
7,700
Employees
37M
Customers
1993
IPO
4.2B
Revenue
27
Locations
1983
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Recognised as one of the world’s leading companies:
2004 - 2016
Most Admired:Software Industry
2004 - 2016
100 Best Companiesto Work For
2013
Most InnovativeCompanies
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Intuit in the UK• We serve small businesses and
accountants
• Moved to London Victoria in 2014
• 130 employees across marketing, sales, finance, HR, engineering, care & product
• Great Place to Work – top 20 for 5 years running!
• Proud sponsors of Aston Villa
• Ambitious growth plans
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Our values:
BeBold
BePassionate
LearnFast
BeDecisive
WinTogether
DeliverAwesome
Integrity Without Compromise
We Care andGive Back
Our mission: To improve our customers’ financial lives so profoundly, they can’t imagine going back to the old way
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How do we live those values & how do we engage employees?• Personalised and thoughtful onboarding and induction
• Ongoing training and development centred around our company values
• Feedback-rich culture
• Transparency from senior leaders
• Giving employees time and opportunities to give back to causes they care about
• Emphasis on wellbeing
• Passionate about creating a diverse workforce where people can bring their whole selves to work
• Engagement Council
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• An opportunity for employees to contribute feedback and suggestions about their:
- Level of engagement- Work experiences- Observations about the company
• We want to make sure employees feel proud to work for Intuit and understand how we can do better
• Pulse survey in May helps us understand how our improvements have made an impact
Annual Employee Survey
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• Identified areas of opportunity- Work Resources- Product Leadership- Decision Making- Personal Growth and Development
• Tiger Teams - 6 people - 3 months
• Aim- Boost scores! - Pulse Survey in May
Annual Employee Survey 2015
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• SWOT Analysis- Strengths- Weaknesses- Gaps in knowledge
• Focus- Internal vs External training- Soft skills vs computing skills
• Feedback- Lunchtime session with stations (and cupcakes)- Priorities: 3 most important to individuals
Personal Growth and Development
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1. Mobility- “a change in role whether geographical or functional, also including moves within the same
team.” - 100%- Data Collection- Case Studies
Priorities: Top 3!
2. Leadership Training- Series of lunchtime sessions delivered by leaders & SMEs- Giving Feedback, Coaching, Leading Distributed Teams…- UK pilot for Global Leadership Training Series
3. Tuition Assistance Program- £2500 pa - Certification in field of expertise- Encouraging long-term career planning conversations- Case Studies
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• Learning- Giving ownership- Providing transparency
• Pulse Survey- Increase in Employee Engagement and other scores- 8 point increase in Personal Growth and Development
Success!
Questions?