Social Media

Excellent business tool or waste of time?

What is Social Media?

People having conversations

with friends, family, colleagues

Now we can have conversations online too!

We can now share our personal experiences

Do you know what people are saying?

Video time!

14% vs 78%

Marketing vs Recommendations

Social media a business tool

• The use of social media, as well as being a less expensive form of marketing, provides an easy way for customers to interact with the company

• We want to hear what our customers have to say

• Our customers feel connected and engaged with the company

Be where your customers are

Personal profile vs Business page

Friends vs Likes

Any organisation can promote

themselves through Facebook

Web site integration

SEO and Recommendations

Twitter... Why!?!

• Lots of nonsense on Twitter

• When used well an extremely powerful tool

• Easy to find local customers

• What do people write about your product or service

LinkedIn

Thank you!

• Rene Looper - Tuminds social media training

• twitter.com/tuminds

• facebook.com/tuminds

• LinkedIn.com/renelooper