Customer ProfileLarge Global BankCullen Tillotson26-27 January 2012

• Introduction

• Customer Profile

•Work we are doing for them

• Roadmap of work for the bank

Agenda

2

3IN YOUR ZONE

Introduction

• Who am I?

• My role at Endava

• My Customers

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Who is the customer?

• 200 million customer accounts

• 160 countries and jurisdictions.

• Offerings:

• Consumer banking and credit

• Corporate and investment banking

• Securities brokerage,

• Transaction services, and

• Wealth management.

• 300,000+ employees

• $11.1bn profit in 2011

Offers integrated treasury and trade solutions and securities and fund

services to multinational corporations, financial institutions and the

public sector around the world. This group exists to help its

customers to:

• Increase efficiency and reduce costs

• Effectively manage business locally and globally

• Gain greater control over financial positions

<Client Group> in Figures:

• $355 billion in average liability balances

• Over $13 trillion in assets under custody

• Over $3+ trillion in worldwide transactions daily

• Serving 96% of the world's Fortune 500 companies

• 10 regional processing centers worldwide, using global

processing

• 100+ geographic ‘branches’ providing local client support

and interfacing with central <Client Group> systems

The bank group: Customer Technical Group

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Liquidities and Investments Platforms

• <Global Bank>bank Corporate Customers have accounts across branches and across

borders

• Customers don’t want idle capital, they want to eliminate excess capital in separate

accounts

• Customers want specific Balances on Specific Accounts for desired purposes

• Customers want cost effective way to concentrate deposits and disburse funds

Minimize Idle Balances

Even Out Balance Deficit and Surplus

Fund Daily Cash Requirements

Concentrate liquidity to earn highest yield

6IN YOUR ZONE

Global Concentration Engine (GCE)

•Global Application

• Standard Platform

• Supporting Global Liquidity Needs

• Extensive Local and regional Structures

•Automated Pooling and Sweeping Platforms

• Rules Driven Architecture

• Linkages to Investments

7

Platform-level service offerings

White = in scope, grey = out of scope

GCE Architecture

DownstreamDownstream

<Global Bank>Checking, Flexcube

Payment Gateway (CD BSI)

Con

ne

ctiv

ity &

Se

curi

ty

Account Posting Service

Translation Engine

HTTPS

FTP

MQ

EntrustPKI

We

b s

erv

ice

s In

terf

ace

Posting/Payment Tracking

Int. Reallocation (GBNP)

Interest Reallocation

Web services Interface

Billing/MIS/Reporting Data Stores

Billing/MIS/Reporting Data Stores

GIW Liquidity Reporting Data Store

MIS (OASIS)

GBS

Reporting ServicesTreasury Vision<Global Bank>Direct

Rules Engine

Concentration Rules, Int.

Reallocation Rules,

Validation Rules etc.

Reference Data Stores

Reference Data Stores

GIW Balance Repository

(Intra day & EOD)

Rate Server

Customer & Account

Repository

Intra Day Concentration

MIS Posting

Global Conc. Engine

End of Day Concentration

UI Presentation Layer

Back Value Processing

Recovery Manager

Inter Company Lending Credit Check

Scheduler

Sweep Structures

GCE Interaction - APS

APS

GCE

Flexcube

Canada GL

CTSI

Interest Services

<Global Bank>-

Checking

GCE: Global Concentration EngineAPS: Account Posting ServicesCTSI: <Global Bank>bank Treasury System Interface

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On-going strategy

• <Global Bank> to own strategy, design, and IP moving forward

• Vendor to provide technical know-how, development, and testing to deliver to the strategy as well as

contribute to it’s shaping to leverage best tech

• <Global Bank> will then provide SIT and UAT testing

• Build GCE into a full-featured service using best-of-breed development practices (Object Oriented Design,

modern platforms, improved performance, improved early unit testing to optimize SIT / UAT phases)

• Currently UAT and SIT are combined, take 12 weeks, and is the first time true integration between GCE and

branch is tested. This is too long and should not be the first time integration is fully tested

• Currently waterfall, want to move towards / into Agile development

• Combine external services into single platform offering one-stop-shop for all Liquidities and Investment

Platform services

• Intraday Trading (ITBA)

• Global Notional Pooling (GBNP)

• GTBA (previous GCE-like service)

11IN YOUR ZONE

Roadmap for future engagements

• L1 / L2 support

• EBAM

• Captive development for all of L&I

• <Global Bank> Romania

12IN YOUR ZONE

Cullen TillotsonClient Engagement Managercullen.tillotson@endava.comTel +44 (0) 207 367 1000 ext 1047 Mob +44 (0)7896 666 483

thank you