encouraging creativity & innovation in a team professional year program - unit 5: workplace...
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Encouraging Creativity & Innovation in a Team
Professional Year Program - Unit 5: Workplace media and communication channels
Purpose
The purpose of this session to highlight the importance of creativity and innovation in business teams. We will consider the relationship between problem solving/decision making and creativity. Some tools for promoting creativity in teams will also be reviewed.
This session will also be helpful for students to reflect on the level of creativity and innovation in their own teams. Including identifying what was done well and what could be improved.
Overview
What is creativity and innovation?
Why are creativity and innovation important for business?
Business problem solving and creativity
Team creativity tools and methods Brainstorming
Rolestorming
The Slip Writing Technique
Situation/Solution Reversal
Activity
What is creativity and innovation?
Creativity: Generation of ideas in the attempt to solve a problem or produce something new.
What is creativity and innovation?
Innovation: Implementation of ideas generated from the creative process.
Why are creativity and innovation important for business?
Why are creativity and innovation important for business? • Catalyst for change• Higher degree of efficiency• Increased productivity• Better quality• More competition• Other reasons?
Business problem solving and creativity
Problem-Solving Model
Business problem solving and creativity
Creative Problem-Solving Model
Team creativity tools and methods
There are many potential tools to facilitate creative ideas in a team. Here we will consider the following three.
Brainstorming Rolestorming
Situation/Solution Reversal
Brainstorming
About Brainstorming• Credited to Alex Osborn• First published the idea in his 1953
book Applied Imagination: Principles and Procedures of Creative Thinking
• Can be an individual activity or group discussion
Brainstorming
Creating Ground Rules• Everyone must contribute.• No idea gets criticized, no matter
how unconventional.• Be considerate of those around
you. • One person speaks at a time.
Rolestorming
About Rolestorming• Developed in the 1980’s by Rick
Griggs• Involves each member of the group
taking on the role or character of another person
• Offers the opportunity to see things from a different perspective
• May feel less inhibited
Rolestorming
Get into character by asking:• How does my character view the
world?• How would my character solve this
problem?• What would my character’s stance
be toward the problem or situation? What would be their attitude?
Rolestorming
Tips• Be sure not to take on the identity of
someone in the room or someone the group is familiar with.
• Allow group members to ease into the task and do what they feel comfortable with.
• Do not be critical of ideas generated.
Situation/Solution Reversal
• Ask, “How could I cause the problem?” rather than, “How do I prevent this problem?”
• Ask, “How do I achieve the opposite effect?” rather than, “How do I reach the goal?”
Situation/Solution Reversal
Properly identify the problem.
Reverse the problem by
asking the two sets of questions.
Brainstorm as many answers to
the questions posed as possible.
Reverse all of the ideas into
solutions for your original problem.
Assess your solutions. Are
any of the ideas viable?
Situation/Solution Reversal
Activity - Situation/Solution Reversal In groups of two to three, reverse brainstorm the following issue that needs to be solved: “Employees keep coming back late from lunch. Employees should be arriving on time.” Groups should brainstorm as many reverse solutions as possible.