ACCESSIBILITY ISSUES FACED BY THE DISABLED

PROBLEM STATEMENT

POSITIVE IMPACTS

Huge Economic Potential

Social Integration Overall well-being

of society

Positive Image

FUNCTION ANALYSIS

CAUSE & EFFECTCHAIN ANALYSIS

Accessibility problems of the disabled

Lack of suitable infrastructure

Lack of understanding of facilities needed to

be built

Insufficient knowledge to approaching

disability

Insufficient/unreliable information

Insufficient research on the issue

Lack of funds allocated for such

effort

Lack of consideration towards disability

requirements

Lack of initiative to tackle disability requirements

Perceived as unnecessary

Perceived as costly

Unhelpful management

assistance

Uninformed/ ignorant about accessibility

issues

Prejudice or discrimination

Poor/ confusing signage

Poor development planning

Lack of knowledge to assess level of

disabled-friendliness

Lack of accurate/reliable

information available

Too limited and general data

Inadequate research

Absence of suitable channels

Lack of education & awareness

SUBSTANCE-FIELD ANALYSIS

Information Field (F1)

Government (S1)

Disabled Community

(S2)

Information Field (F1)

Disabled Community

(S2)Government

(S1)

Private Sector (S3)

CONTRADICTION MATRIX

If disability awareness education is provided, then the public’s understanding and awareness towards social integration are increased, but this is not only costly but

also time-consuming to implement.

Worsening ParameterImprovingParameter

#25 Loss of Time

#35 Adaptability 35, 28

#27 Reliability 10, 30, 4

#33 Ease of Operation 4, 28, 10, 34

If an appropriate channel is used, then it can effectively deliver sufficient, accurate and reliable information on accessibility, but it is a time-consuming and complex process.

Worsening ParameterImprovingParameter

#25 Loss of time

#36 Device Complexity

#34 Ease of repair

#24 Loss of information 24, 26, 28, 32 - -

#26 Quantity of substance 35, 38, 18, 16 3, 13, 27, 10 2, 32, 10, 25

#28 Measurement accuracy 24, 34, 28, 32 27, 35, 10, 34 1, 32, 13, 11

#27 Reliability 10, 30, 4 13, 35, 1 1, 11

#39 Productivity - 12, 17, 28, 24 1, 32, 10, 25

#33 Ease of operation 4, 28, 10, 34 32, 26, 12 , 17 12, 26, 1, 32

#38 Extent of automation 24, 28, 35, 30 15, 24, 10 1, 35, 13

PROPOSED SOLUTIONS

DiscardingMechanics

Substitution Asymmetry

Flexible ActionPreliminary

Action

Parameter Change

Mechanics SubstitutionSegmentation

Intermediary

Parameter Changes

The other way round

Preliminary Action

Colour Changes