en itepc overview mar2011
TRANSCRIPT
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2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1
IT Essentials: PCHardware and
Software v4.1Overview
March 2011
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Presentation_ID 2 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Contents
Overview Instructor Training
Course Design Virtual Tools
Scope and Sequence
Equipment
1
5
2 6
3
4
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Presentation_ID 3 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Overview
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CCNA Overview 4 2009 Cisco Systems, Inc. All rights reserved. Cisco Public
ITE: PC Hardware and Software v4.1Subtitle: Size 24, Left Aligned
A comprehensive overview of computer hardwareand software with an introduction to advancedconcepts
Integrates virtual learning tools and Cisco PacketTracer activities to supplement classroom learning
and provide an interactive hands-on experience
Designed for students pursuing careers in IT andwanting practical knowledge of how a computerworks
Helps prepares students for CompTIA 2009 A+certification exams - approved as CompTIAAuthorized Quality Curriculum
No changes to equipment bundle or PCrequirements
Same Graphical User Interface (GUI) as v4.0
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Presentation_ID 5 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
New in Version 4.1
New and updated content including:
New hardware technology
Windows Vista and Windows 7 operating systems information
More troubleshooting skills
Increased network application skills
Increased wireless and security skills
Reported errors in prior version corrected
Addition of Cisco Packet Tracer activities
Packet Tracers rich simulation environment allows students to explore,experiment, and develop problem solving and troubleshooting skills
Activities include the following topics:
Introduction to Packet Tracer
Configuration of DHCP
Connecting, installing, and testing a wireless network
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CCNA Overview 6 2009 Cisco Systems, Inc. All rights reserved. Cisco Public
Benefits for Students
Offers an excellent introduction to the IT industry
Provides interactive exposure to personalcomputers, hardware, and operating systems
Learn by doing hands-on activities and lab-
based learning help students become familiarwith various hardware and software componentsand discover best practices in maintenance andsafety
Helps develop greater skills and confidence inworking with desktop and laptop computers
Helps students prepare for CompTia A+certification and for entry-level IT positions withinvarious environments
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Who Should Enroll?
Students seeking career-oriented, entry-level hardware and
software skills to prepare for careers in information andcommunication technology (ICT)
Students who want to gain skills and working knowledge of howcomputers work, how to assemble computers, and how totroubleshoot hardware and software issues
Students at many education levels and types of institutions
Including high schools, secondary schools, universities, colleges, career andtechnical schools, community organizations, and other non-traditional learningenvironments
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Packet Tracer
Student Networking Knowledge and Skills
Cisco Networking AcademyCurricula Portfolio
CCNPIT Essentials:PC Hardwareand Software
ITEssentials
CCNA
Discovery
CCNP
Security
CCNA
Exploration
Networking forHome and Small
Businesses
Working at aSmall-to-Medium
Businessor ISP
Introducing Routingand Switching in the
Enterprise
Designing andSupporting Computer
Networks
NetworkFundamentals
Routing Protocols andConcepts
LAN Switching andWireless
Accessing the WAN
CCNASecurity
ROUTE:Implementing IP
Routing
SWITCH:Implementing IP
Switched Networks
TSHOOT:Troubleshooting and
Maintaining IPNetworks
NetworkProfessional
IT Technician
NetworkTechnician
NetworkAssociate
NetworkSpecialist
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9/41Presentation_ID 9 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Course Design
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Same Graphical User Interface (GUI) as v4.0 curricula
16 chapters and chapter exams
Windows 7 supplement document
Approximately 450 new assessment items
2 final exams, 1 skills-based assessment, 1 Windows 7 exam New or updated hands-on labs, including labs for Windows 7
5 new Packet Tracer activities
Aligned to the new CompTIA 2009 A+ certification exams
New translated versions will be based on v4.1
1 course divided into 2 sections, Fundamentals and Advanced
ITE: PC Hardware and Software v4.1Course Design
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11/41CCNA Overview 11 2009 Cisco Systems, Inc. All rights reserved. Cisco Public
Part 1 - Fundamentals
Course Chapters 1 - 10
Core competencies in latesthardware and softwaretechnologies
Greater emphasis on
New OS
New hardware
Networking application
Troubleshooting
Content maps directly to theCompTIA A+ Essentialscertification exam
Part 2 - Advanced
Course Chapters 11 - 16
More hands-on and lab-based
Greater depth with morepractical application andtroubleshooting
Content maps directly to theCompTIA A+ PracticalApplication certification exam
ITE: PC Hardware and Software v4.1Course Divided Into 2 Parts
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12/41CCNA Overview 12 2009 Cisco Systems, Inc. All rights reserved. Cisco Public
The Windows Vista and Windows 7labs include information covered in theCompTIA A+ certification and ITEssentials course chapter and finalexams. These labs must be completed
to prepare for the certification as well asthe course chapter and final exams. Ifthe class does not have access to theWindows Vista or Windows 7 operatingsystems and compatible computerequipment, students should complete
the labs using the providedscreenshots.
ITE: PC Hardware and Software v4.1Windows Vista and Windows 7 Labs
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Scope and
Sequence
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14/41CCNA Overview 14 2009 Cisco Systems, Inc. All rights reserved. Cisco Public
After completing the course, students will be able to perform the following:
Define Information Technology (IT) and describe the components of a personal computer
Describe how to protect self, equipment and the environment from accidents, damage, and
contamination
Perform a step-by-step assembly of a desktop computer
Explain and perform preventive maintenance
Explain the steps of the troubleshooting process and perform basic troubleshooting
Upgrade or replace components of a laptop, printer, or scanner based on customer needs
Configure computers to attach to an existing network
Implement basic physical and software security principles
Apply good communications skills and professional behavior while working with customers
Assess customer needs, analyze possible configurations, and provide solutions orrecommendations for hardware, operating systems, networking, and security
ITE: PC Hardware and Software v4.1Course Objectives
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Chapter Objectives
1. Introduction to the Personal ComputerIdentify and describe the various components that make up a personal
computer and define Information technology
2. Safe Lab Procedure and Tool UseIdentify and describe tools used for computer service and how to use
those tools safely
3. Computer Assembly Step-by-Step Describe the assembly of a personal computer
4. Basics of Preventive Maintenance and
Troubleshooting
Describe the purpose of preventative maintenance and basic
troubleshooting steps
5. Operating SystemsDescribe operating system capabilities, installation process, navigation,
basic preventive maintenance, and troubleshooting
6. Laptops and Portable DevicesIdentify and describe the various components of laptops & portable
devices, basic preventive maintenance, and troubleshooting
7. Printers and Scanners Identify and describe the differences between printers and scanners,installation & configuration, basic preventive maintenance, and
troubleshooting
8. NetworksIdentify and describe basic network components, technologies, basic
preventive maintenance, and troubleshooting
9. SecurityIdentify and describe security threats, procedures, basic preventive
maintenance, and troubleshooting
10. Communication Skills Describe professional skills and communication techniques
ITE: PC Hardware and Software v4.1Part 1 Fundamentals
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ITE: PC Hardware and Software v4.1
Chapter Objectives
11. Personal Computers
Describe the process for replacing or upgrading personal computer
components, apply preventive maintenance and troubleshooting
techniques
12. Operating Systems
Describe the process of installation/upgrade, configuration, and
optimization of a computer operating system, apply preventive
maintenance and troubleshooting techniques
13. Laptops and Portable DevicesDescribe the process for replacing or upgrading laptop or portabledevice components, common wireless communication technologies,
apply preventive maintenance and troubleshooting techniques
14. Printers and ScannersInstall and configure local and network shared printers and scanners,
apply preventive maintenance and troubleshooting techniques
15. Networks
Design and implement a basic network based on customer
requirements, apply preventive maintenance and troubleshooting
techniques
16. SecurityImplement security measures based on customer requirements, apply
preventive maintenance and troubleshooting techniques
Part 2 Advanced Topics
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For More Information
Latest documents are posted on IT Essentials CourseCatalog page on Academy Connection
IT Essentials Scope and Sequence
IT Essentials FAQs
IT Essentials Datasheet
IT Essentials At A Glance
IT Essentials Overview Presentation
Certification information
CompTIA A+ certification
http://cisco.netacad.net/cnams/content/templates/LibraryHome.jsp?url=/resource/lcms/cnams_site/english/generic_site_areas/library/course_catalog/FundIT1.htmlhttp://cisco.netacad.net/cnams/content/templates/LibraryHome.jsp?url=/resource/lcms/cnams_site/english/generic_site_areas/library/course_catalog/FundIT1.htmlhttp://www.comptia.org/certifications/listed/a.aspxhttp://www.comptia.org/certifications/listed/a.aspxhttp://cisco.netacad.net/cnams/content/templates/LibraryHome.jsp?url=/resource/lcms/cnams_site/english/generic_site_areas/library/course_catalog/FundIT1.htmlhttp://cisco.netacad.net/cnams/content/templates/LibraryHome.jsp?url=/resource/lcms/cnams_site/english/generic_site_areas/library/course_catalog/FundIT1.html -
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Cisco Packet Tracer Information
Packet Tracer is available free to all NetworkingAcademy instructors, students and alumni onAcademy Connection
To obtain Packet Tracer
Log in to Academy Connection
Click the Packet Tracer image on the left side of your Home Page
View information resources then click on Software Downloads
Recommendation
Download to a local server at your academy and have students
install Packet Tracer from the local server
http://cisco.netacad.net/cnams/content/templates/LibraryHome.jsp?url=/resource/lcms/cnams_site/english/generic_site_areas/library/course_catalog/PTSoftwareDownloads.htmlhttp://cisco.netacad.net/cnams/content/templates/LibraryHome.jsp?url=/resource/lcms/cnams_site/english/generic_site_areas/library/course_catalog/PTSoftwareDownloads.html -
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Equipment
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Equipment Requirements Hardware
Two 128 MB memory modules (minimum) or two 256 MB memorymodules (recommended)
Some labs will require one module of RAM to be uninstalled or the simulation ofa faulty module for troubleshooting purposes.
128 MB is the minimum requirement to run the full functions of Windows XP Pro
SoftwareMicrosoft Windows XP Professional (Media CD)
Additional Items/ResourcesOne Internet connection for Internet searches and driver downloads (this couldbe the instructor's workstation)
One integrated printer/scanner/copier for the class to share
One Linksys wireless router/switch or equivalent for the class to share, Linksysmodel WRT 300N preferred
Supplemental Material
Windows 7 content and labs on instructor and student class home pageWindows 7 Exam available
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21/41Presentation_ID 21 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Typical Lab Layout
Lab size of 12-15 students for hands-on lab activitiesRecommend ratio of 1 Lab PC per student
Some lab activities require the student Lab PCs to beconnected to a local network
2 instructor workstations
1 connected to Internet to search for, and download. Files
Other instructor workstation used for hands-on lab demonstrations
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22/41Presentation_ID 22 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
InstructorTraining
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23/41CCNA Overview 23 2009 Cisco Systems, Inc. All rights reserved. Cisco Public
Version 4.1 Instructor Training
Existing ITE: PC Hardware & Software v4.0instructors
No instructor training required
Qualified to teach v4.1 course
New ITE: PC Hardware & Software
instructorsInstructor training required (in-person orblended)
Instructor Fast Track option available to thosewith prior subject matter knowledge
Eligibility is verified by:
Specific industry certification
Formal evidence of industry experience
Formal evidence of teaching experience
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24/41CCNA Overview 24 2009 Cisco Systems, Inc. All rights reserved. Cisco Public
Cisco Packet Tracer Training
5 Packet Tracer activities have been added to ITE v4.1
Help instructors demonstrate networking concepts
Help students gain hands-on practice and practice troubleshooting
First activity provides an introduction to Packet Tracer for new users
Packet Tracer also provides tutorials within the application
Instructor materials
Instructor Resources Page on Academy Connection:
Overview video and datasheet
Video of instructor led Packet Tracer activity
PPT on best practices
Networking Academy Instructor Webinar series
Webinars can be viewed and downloaded
http://cisco.netacad.net/cnams/content/templates/LibraryHome.jsphttps://cisco.webex.com/cisco/onstage/g.php?p=401&t=mhttps://cisco.webex.com/cisco/onstage/g.php?p=401&t=mhttp://cisco.netacad.net/cnams/content/templates/LibraryHome.jsp -
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Presentation_ID 25 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Virtual LearningTools
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Presentation_ID 26 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Virtual Learning Tools
Two standalone tools are provided with the curriculum
Virtual Desktop
Virtual Laptop
Designed to supplement classroom learning andprovide interactive learning opportunities
Both provide a virtual hands-on experience wherephysical equipment access is limited
Enable students to virtually disassemble andreassemble desktops and laptops
The following slides demonstrate the Virtual Laptopintroductory tutorial
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Presentation_ID 27 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Virtual Laptop Tutorial
Click on the arrowto view the brieftutorial.
Or click the Skipbutton to go
directly to usingVirtual Laptop.
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Presentation_ID 28 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
The Three Modes
Learn Mode
Explore Mode
Test Mode
Step-by-step instructions for
removing and installingcomponents
Self-check for
understanding
Information about manylaptop features andcomponents
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Presentation_ID 29 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Learn Mode: Underside Layer
Components in the
Underside Layer
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Presentation_ID 30 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Learn Mode: Show Instructions
For step-by-stepinstructions
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Presentation_ID 31 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Antistatic Mat
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Presentation_ID 32 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Aligning and Installing Components
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Presentation_ID 33 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Completing a Layer in Learn Mode
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Presentation_ID 34 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Learn Mode: Top & Sides Layer
Optical Drive
PC Card
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Presentation_ID 35 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Learn Mode: Docking Station Layer
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Presentation_ID 36 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Learn Mode: External Cables Layer
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Presentation_ID 37 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Test Mode
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Presentation_ID 38 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
Explore Mode
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Presentation_ID 39 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
The Learn More Option
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Presentation_ID 40 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential
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