ems seminar anoopshahar
TRANSCRIPT
-
8/6/2019 EMS Seminar Anoopshahar
1/33
Environment Management System (EMS:ISO-14001): A case
study to prepare EMS of Anoopshahar
Municipality(Bulandshahar,U.P.,India)
Satya Prakash Patel
Student,Green Industry MBA
ICPE/Josef Stefan International Postgraduate School
Ljubljana,Slovenia
Email:[email protected]
Mentor: Dr.Rober Kocjancic
-
8/6/2019 EMS Seminar Anoopshahar
2/33
2
Table of Content
Abstract
Key Words
1.Introduction
Part-I: Concept of Urbanisation and EMS
2. Urbanisation and Urban Local Bodies in India
2.1 The ills of urbanisation
2.2 Role of Urban Local Bodies
3. Environmental Management System (EMS) and ISO 14001: An Overview
3.1 EMS Models
3.2 The ISO 14001 EMS Model
3.3 The key features of ISO 14001
3.4 The Elements of ISO-14001 EMS
3.5 Levels of EMS Implementation
4. Environmental Management Systems in Municipalities(Urban Local Bodies)-
4.1 Benefits of implementing EMS in urban local bodies
4.2 Barriers to implementing EMS in urban local bodies
4.3 EMS Implementation in Urban Local Bodies In India : Few Success Stories
Part-II
EMS of Anoopahahar Municipality,District-Bulandshahar(State of Uttar Pradesh,India)
1. Overview of Anoopshahar Municipality
1.2 EMS Implementation Questionnaire-
1.3 Purpose and Need of EMS for Anoopshahar Municipality
1.4 Goal of EMS of Anoopshahar Municiplality
1.5 Scope of the EMS
2. Environmental Policy
2.1 Environmental Policy of Anoopshahar Municipality (Bulandshahar,U.P.-India
-
8/6/2019 EMS Seminar Anoopshahar
3/33
3
3. Environmental Aspects and Impacts
4. Legal and Other Requirements
5. Environmental Objectives and Targets
6.Environmental Management Programs
7. Organizational Structure and Responsibility
8. Training, Awareness and Competence
8.1 Topics/List of Training Need
8.2 Writing a procedure
9. Communication
9.1 Internal Communication
9.2 Internal Methods of Communication
9.3 External Communication with interested parties
9.4 External Methods of Communication
9.5 Writing a procedure
10. Documentation
11. Document Control
11.1 Document control Procedure
12. Operational Control
12.1 Operational Control Procedure
12.2 Writing a procedure
13. Emergency Preparedness and Response
13.1 Effective emergency preparedness and response programme
13.2 Effective emergency preparedness and response programme Anoopshahar Municipality
14. Monitoring and Measurement
15. Non-conformance, Corrective & Preventive Action
15.1 Corrective action
15.2 Preventive action
15.3Non-conformance
16. Environmental Records
17. EMS Audit
18. Management Review
-
8/6/2019 EMS Seminar Anoopshahar
4/33
4
18.1Agenda items for management review
18.1.1 Specific
18.1.2 General
19. Certification of EMS
20. Gaps in EMS Implementation in Anoopshahar Municipality
21. Conclusion
Abstract:Urbanisation is expanding with high growth rate in 21st
century in all part of the world.Rapidurbanisation is expected to continue as per a recent study, by the year 2020, about 50% ofthe total Indian
population will live in urban areas. This trend of urbanisationbrings not only the problem of resourcelimitations to the future, but adds many environmental impacts as well. So to combat these foreseen
problems adoption ofISO-14001:Environment managementSystem (EMS) in urban local bodies is need ofhour. This paper is an attempt to frame EMS of a municipality named as Anoopshahar. It is situated in
district Bulandshahar(state of Uttar Pradesh) India.This town is situated at the bank of holy river the Ganga
which have not only religious importance but also life line of North India. To maintain the purity of river the
Ganga is main challenging task before municipality of Anoopshahar.It is mandatory due to hard regulations
and to maintain the faith of devotees who come here to take holy bath on special occasions. This paper is an
attempt to make EMS of Anoopshahar based on certain activities and their aspects which have significant
impact on purity of water of holy river the Ganga.
Key Words:Urban local body,ISO-14001,Environment management system(EMS)
1.Introduction:The 1992 Rio Declaration emphasised that human beings are the centre of sustainable
development. There is widespread recognition that human beings are entitled to a healthy and productive life
in harmony with nature. Rapid urbanisation is expected to continue and as per a recent study, by the year
2020, about 50% of the total Indian population will live in urban areas. This hyper urbanisation trend and
the concentration of population in the big towns and cities bring not only the problem of resource limitations
to the future, but add many environmental impacts as well. The management of the urban environment is a
complex and difficult task. The increasing momentum of urbanisation has both direct and indirect
environmental impacts which need immediate attention. One approach of resolving these impacts in the
urban local bodies is by adopting the Environmental Management System.The ISO 14000 series of
standards, in particular the ISO 14001 Standard for environmental management systems (EMS), has become
one of the most widely discussed developments in environmental management in both the private and public
sectors.There are several benefits, which could be derived by implementation of EMS. From the experienceit has been observed that effective implementation of EMS in any urban local body will ensure:I.The conservation and protection of natural resources.
II.The regular warning signals of a deteriorating impact throughperiodic monitoring and measurement.III. The preparedness for emergency situations.
IV. The enhancement of awareness and participation among different stakeholders.V. The Strengthening of decision-making capacities for optimised resource allocation and management.[1]
[Dr. K.Vijaya Lakshmi Manager, Development Alternative2002]withh growing urbanisation, pressurehasbeen mounting on local urban bodies for providing adequate civic services. While the multi-disciplinary
functions of the urban local bodies begin with sanitation, water supply, maintenance of roads etc., civic
-
8/6/2019 EMS Seminar Anoopshahar
5/33
5
amenities in the country are far from being satisfactory. The gap between the existing and the expectedlevels of most of the services has continued unabated, if not widened over the years. This dissatisfaction has
been growing over time. To prevent or minimise these dissatisfaction ISO-14001 based EnvironmentalManagement System(EMS) is panacea.This paper deals with preparation of EMS of a town known as
Anoopshahar. It is situated in district Bulandshahar(State of Uttar Pradesh)-India on the bank of holy river
the Ganga.This town have religious importance due to river the Ganga and temples.This paper describe the
scope of EMS and needof EMS for Anoopshahar municipality.Since it is an initial attempt to make EMS for
this town, so municipality of Anoopshahar decides to make EMS based on certain activities and their aspects
.These aspects have significant impact on purity of water of river the Ganga. In the first section of paper
elaborates the trends of urbanisation in India, its role in economy and society and also its ill effects. This
part also cover what is EMS, what is its key characteristics and elements.How EMS is beneficial for
municipalities and what is the status and scenario of implementation of EMS in municipalities in India.The
second part of paper describes specifically the all elements of Anoopshahar Municipalitys
EMS.Background,geographical location and other important information of Anoopshahar municipality
explains the need of EMS for thismunicipality.After fixing the scope /boundary of Anoopshahar,paper
elaborates all seventeen element of EMS.It is initially clear that Anoopshahar municipality adopting and
implementing EMS partially on the basis of few important activities and their aspects that have significantimpact on the purity of water of holy river the Ganga.Gap analysis indicates some constrains in the
implementation of EMS but Board of Anoopshahar is firm to implement EMS in gradual manner as mentionin its Environmental policy.
Part-I: Concept of Urbanisation and EMS
2. Urbanisation and Urban Local Bodies in India at present approximately 305 million Indians live in
nearly 3700 towns and cities spread across the country. This represents the 30.5% of its population, In
numerical terms, Indias urban population is second largest in the world after China, and is higher than the
total urban population of all countries put together barring China, USA and Russia1931
Table: 1 India: Urban Population 1941 2001 in India
Census Year Urban
Population(Millions)
Urban Population% to
total population
%Growth Rate of Urban
Population
1941 44.2 13.9 32
1951 62.4 17.3 41.41961 78.9 18 26.4
1971 109.1 19.9 38.2
1981 159.5 23.3 46.1
1991 217.6 25.7 36.4
2001 309.6 30.5 41
Source: Ministry of Urban Affairs, Government of India
Urban areas are the engines of productivity and growth in the country. This is manifested in the increasing
contribution of urban sector to national income. According to the Ministry of Urban Affairs urbancontribution to national income in 2001 is estimated to be around 60% as against 47% in 1981. Some of the
chief forces driving urbanisation today are shifting of jobs from agriculture to industry and the concentrationof economic opportunities in the urban areas. Urbanisation is associated with higher incomes, improved
health, higher literacy, improved quality of life and other benefits. Yet along with the benefits of
urbanisation come environmental and social ills.[2][CTIUSAID report 2002].From 2003 to 2007, India
witnessed an unprecedented economic growth spurt at 9%. Due to the economic slowdown of 2008,
however, this rate has decreased to between 6% and 7%; for a developing country, however, this is still an
impressive rate of growth to maintain. The cities contribute to 60% of the countrys GDP.[3]
-
8/6/2019 EMS Seminar Anoopshahar
6/33
6
2.1 The ills of urbanisation-Concerns about deteriorating urban environmental conditions and their long-range implications have become a critical component of Indian government policy initiatives. Cities are
growing rapidly; the pace and scale of growth have outstripped the capacity to maintain acceptable standardsof public health, environmental safety, and sustainable economic growth. Enormous burdens of ill health
and reduced quality of life affect citizens in those cities. With growing urbanisation, pressure has been
mounting on local urban bodies for providing adequatecivic services but the gap between the existing and
expected levels of most of the services has continued unabated, if not widened over the years mainly due to:
fast expanding urban population, growing expectations of the people, paucity of funds at the disposal of
municipal bodies, ineffective management, practically at all levels, inadequate civic sense among the people,
lack of sufficient autonomy within the municipal authorities, inadequate implementation of policies due to
interference from the local vested interests.Further, those conditions exacerbate national environmental
problems and pose real threats to the national interests. Urbanisation in India affects the environment in
three major ways:
1. The prevailing pattern of increasing consumerism is material and energy intensive.
2. The continuous inflow of migratory population and thereby unplanned growth of urban squatters.
3. The inadequacy of financial, institutional, technological and infrastructure systems.
All of the above mention condition leads to the following: Urban waste,urban water quality, urbantransportation, and urban air quality, Resource consumption(water&electricity).
2.2 Role of Urban Local Bodies-In India urban areas are broadly defined as settlements with a population
of over 5000 persons, all statutory towns, a density of population of over 400 per sq. km.[4][CTI-USAIDReport 2002,page13] There are different kinds of urban local bodies. These include Corporations,
Municipalities, Towns, Nagar Panchayats, Sanitary Boards, Notified Areas, etc.According to provisionalcensus data of census2011 of India the Urban local bodies are 7936. [5]. the functions of the urban local
bodies can be broadly classified under the following heads:
y Sanitation and public health.
y Public conveniences and basic amenities.
y Primary education especially for the benefit of the weaker sections of the society.
y Maintenance of roads for safe and comfortable use by vehicles and pedestrians.
y Keeping city clean and in good order by providing necessary system to cope with drainageandsewerage.
y Supply of adequate quantities of safe water for drinking and other household needs.
y Prevention of pollution, contamination and infection, especially in the supply of foods.
y Primary health and medical requirements, including both preventive and curative measures.
y Orderly development of markets and settlement.
3. ENVIRONMENTAL MANAGEMENT SYSTEM (EMS) and ISO 14001: AnOverviewThe ISO 14001 Standard was officially approved in September 1996, and is expected to become as
pervasive in the international marketplace as the ISO 9000 series of quality management standards. Several
organizations in Europe have completely implemented a formal EMS based on standards[6] (e.g., BS 7750,
EMAS, IS 310), ( 1996Written by:Craig P. Diamond) .An EMS is a set of problem identification andproblem-solving tools that can be implemented by the employees in an organisation in many different ways,
depending on the organisations activities and needs. EMS follows the Demings well known QualityManagement approach of Plan, Do, Check and Act which is a system methodology rather than a command
and control approach.1[The Plan, Do, Check, Act (or Feedback) Cycle was originally illustrated by WalterStewart for the continuous improvement of product quality, and [most notably] implemented by W. Edwards
Deming in post-WWII Japan.] [7].
-
8/6/2019 EMS Seminar Anoopshahar
7/33
7
Figure 1: Plan, Do, Check, Feedback Cycle of Water Stewart model
3.1 EMS Models- More than one model or conceptual framework for an EMSexists. The US EPA definesan EMS as a set [or system] of processes and practicesthat enable an organization to reduce its
environmental impacts and increase its operating efficiency. Probably the most wellknownofEMS models
is theISO 14001 international standard. Other models include thefollowing:
European Eco-Management and Audit Scheme
(EMAS);
Responsible Care model developed by the American
Chemical Council (ACC);
US Department of Justice (DOJ) Seven Key
Compliance Program Elements; and
EPA National Enforcement Investigation Center
(NEIC) Compliance Focused EMS.
3.2 The ISO 14001 EMS Model-According to the international standard, ISO 14001, an EnvironmentalManagement System (EMS) is the part of the overall management system that includes organizational
structure, planning activities, responsibilities, practices, procedures, processes, and resources for developing,implementing, achieving, reviewing and maintaining theenvironmental policy. While this is a more
complex definition than previously provided, it still implies the same cycle of Plan, Do, Check, Feedback.
The ISO 14001 EMS standard consistsof five sections- Environmental Policy, Planning, Implementation &
Operations, Checking and Corrective Action, and Management Review.
Environment
ManagementSystem
Plan
Do
Check
Feedback
-
8/6/2019 EMS Seminar Anoopshahar
8/33
8
Figure:2, The ISO 14001 EMS Model: Five Primary Components
3.3 The key features of ISO 14001: It is a voluntary standard
It is a flexible management systems specification
Based on the Demings Plan-Do-Check-Act model It focuses on continual improvement in environmental performance
It has strong commitment to environmental legal compliance It enhances commitment to pollution prevention and resource conservation [8]
The ISO 14001 EMS model is built on the Plan, Do, Check, Review model introduced by Stewart andDeming (Figure 1). The basic structure of an EMS, as defined by the ISO 14001 standard, includes acommitment to continual improvement. Within this structure, there are five primary components:
(1)Environmental Policy Establishes and communicates an organizations position and commitment as it
relates to energy and the environment.
(2)Planning Identifies energy and environmental issues and requirements, and defines the initiatives and
resources needed to achieve the environmental policy and economic goals.
(3)Implementation & Operations Describes the procedures, programs and responsibilities necessary to
implement the key initiatives to achieve goals.
(4)Checking and Corrective Action Regularly monitors and assesses the effectiveness of energy and
environmental management activities.
(5)Management Review High-level evaluation of the management system as a whole to determine its
overall effectiveness in terms of driving continual improvement and achieving business goals.
These components are all interrelated to produce a framework for managing and continually improving
environmental performance. The five components of EMS are further subdivided into the following 17elements:
E
vir
e
tal
P licy
Plann ing
Implementati nchecking and
c rrecti n acti n
anagement
Reviews
-
8/6/2019 EMS Seminar Anoopshahar
9/33
9
3.4 The Elements of ISO-14001 EMS1. Environmental Policy;
2. Legal and Other Requirements;3. Environmental Aspects and Impacts;
4. Environmental Objectives and Targets;
5. Operational Control;
6. Environmental Management Programs;
7. Organizational Structure and Responsibility;
8. Training, Awareness and Competence;
9. Communication;
10. Documentation;
11. Document Control;
12. Emergency Preparedness and Response;
13. Monitoring and Measurement;
14. Non conformance and Corrective and Preventive Action;
15. Records and Record Keeping;
16. Environmental Management System Auditing;17. Management Review.
3.5 Levels of EMS Implementation--
While one of the most common levels of EMS implementation is through third party certification, otherlevels of EMS implementation exist. For example, a municipality may wish to forego the cost of
certification and self-declare that it has met the ISO requirements without seeking certification through a
third party audit. Alternatively, a municipality may implement a complete EMS but have a third party
provide independent verification that it has meet the ISO requirements. Finally, some municipalities may
decide that only certain elements of an EMS need to be implemented to improve their performance or reduce
risks. It is important to recognize however, that full, long-term benefits such as on-going risk management
and continuous improvement can only be realized if all of the EMS elements are implemented.These three
level are-
(1)Level One - Third Party Certification to ISO 14001
(2)Level Two Complete EMS Implementation Without Certification(3)Level Three - Partial EMS Implementation Strategies
4.Environmental Management Systems in Municipalities(Urban Local Bodies)-Much like businesses,
municipal governments have a complex system of organizational management and are subject to large
number of regulatory requirements. However, unlike many businesses, municipalities typically have a very
wide scope of activities that encompass water and wastewater treatment, solid waste collection anddisposal, maintenance of the local infrastructure, and enforcement of numerous federal, state and local
codes.[9] [Guide of EMS for local government page17]4.1 Benefits of implementing EMS in urban local bodies-There is a lot ofbenefits of EMS implementation
in municipalities. ThePrimary EMS Benefitsfor Municipalities are- Positive effect on environmentalperformance and compliance
Improved EHS/ emergency responsetraining, awareness, involvement &competency
Improved relationships withregulators and the community Reduced waste production & energyconsumption.
Process for inclusion of multiplestakeholder requirements.
Increased transparency and abilityto respond to community requestsfor information
Demonstration of managementcontrol over highly complex andvaried activities.
Assists in building a robust linkage between the community, the functional / operational unit andthe
administrators of the urban local body.
Increased management and operational efficiency and enhances the confidence level of the management to
be assured that they were handling alloperations in an environment friendly manner.
-
8/6/2019 EMS Seminar Anoopshahar
10/33
10
4.2 Barriers to implementing EMS in urban local bodies-There are some barriers to designing and
implementing an EMS. The more important ones and their associated enabling measures have been listed inthis section.
Lack of top management commitment and visibility - The importance of top managementcommitment
cannot be under-emphasised. In many organisations, the top management paysonly lip service to the
EMS and this weakens the EMS considerably. As top management time is always difficult, efforts
were made by the CTI team to obtain their attention to the EMS by organising occasional meetings.
The top management was made aware of the EMS progress after every step.
Frequent changes of personnel and top management- This problem was a major obstacle toproceed
with the design and implementation of EMS at every stage. The replacement of newmember with the
previously trained member slowed the process to certain extent.
Common perception that the costs outweigh the benefits Sometimes the management thoughtthat
the costs to implement the EMS and the costs in terms of professional time investment wasmuch
more than the total benefits. But all the townships found that the return-on-investment fordeveloping
and implementing the EMS is sometimes less than a year.
Resources Budgets and Manpower constraint- One of the main impediments of developing anEMS is the provision of inadequate budgets. Top management needs to address the EMS as an
further development of the institutional infrastructure of the organisation. Lack of financial resourcesresults in sub-standard training, consulting and auditing inputs that may delay EMS development and
also make difficult the maintenance of an effective EMS. It is important to allocate sufficientbudgets. Insufficient training at all levels - In order to motivate about EMS, it is most important to
providetraining at all levels of the workforce and the community. Passive and unenthusiastic trainingareoften barriers to an ineffective EMS.
EMS not recognised as the responsibility of the whole organisation This was a major barrier in the
initial stages of the process. The responsibility assigned was restricted to the core team. But later in
the process integration was achieved through involvement of all departments and the communities.
The roles and responsibilities were allocated by the management. However, the roles of communities
were more or less voluntary in nature. But these examples of proactive initiative by a few community
members triggered the others to join in to the process later.
4.3 EMS Implementation in Urban Local Bodies In India :Few Success Stories
In USA the Pennsylvania Department of Environmental Protection (DEP), in conjunction with Five Winds
International, conducted a Municipal EMS Pilot Project with seven Pennsylvania municipalities from 2001
2003.[10][Guide of EMS for local government 2004 Page no.17].Indian Municipal bodies are also
adopting the EMS. Southern states of India are implementing EMS in some municipalities successfully-Nammakal municipality in the state of Tamilnadu is an excellent example.Its effort was also admire by apex
court of India that is Supreme Court of India -W.P.(Civil) No.888/1996 dated. 04.10.2004
HonourableJustices Y.K. Sabharwal. & D.M. Dharmadhikari.Lack of funds is no excuse for inaction.
Smaller towns in every State should go and learn from Suryapetin Andhra Pradesh (Pop. 103,000) and
Namakkal in Tamil Nadu(Pop. 53,000) which have both seen dustbin-free Zero Garbage Townscomplying
with the Municipal Solid Waste Management Rules since 2003 with No financial input from State or Centre,
just good management and a sense of commitment. .Three industrial townKasturinagar Township IFFCO,
Kalol(Gujrat-India) unit, Tatachem Township(Bet Dwarika ,Gujrat-India) Tata Chemicals, Mithapur unit,-Pirojshahnagar Township Godrej Boyce, Vikhroli(Mumbai) unit--of India successfully implemented EMSwith the help of Clean Technology Initiative(CTI) and USAID.[11] Page no.25/26/27].
-
8/6/2019 EMS Seminar Anoopshahar
11/33
11
Part-II
EMS of Anoopahahar Municipality,District-Bulandshahar(State of Uttar Pradesh,India)
1.Overview of Anoopshahar Municipality-Anoopshahar municipality is situated in the district of
Bulandshahar(State of Uttar Pradesh,India).This town is situated on the holy bank of river the Ganga.It is
also famous for its religious importance.Every year a big fair takes place in the month of November (Kartik
Mela) and around one million devotees come here to take holy bath at the bank of the Ganga River.This
town is having a municipal board which is elected democratic election on every five year. The municipal
board have a chairman and 25 members. Under this board an executive officer implement and execute the
policies with the help of employees.An overview of this Municipal body is as follows---
Name of the Local body-Anoopshahar(District-Bulandshahar,Uttar Pradesh,India)
Area of the Local body in Km2- 4squareKilometreLay out Plan of Local body ----25Wards.
Population of town as in census2011--- 36,000No. of employee of Local body-105
Mode of transportation in the Local bodyBuses/taxis/boats in the GangaFacilities Available-Water supply,waste water treatment plant,solid waste management,medical, sanitation
of city,electricity,maintaining civil work and regulating building byelaws etc.Local body Offices--Department in charge for the township, Employees activities, Total No. of
employees=20
a. Pass the map for buildings
b. Monitor the building byelaws
c. Inforce the building byelaws
Water Supply--Department in charge for the supply
Source of drinking water-Under ground water supplied through two tube welland overhead tanks and deep
hand pumps.
Type of water treatment-Chlorination at tubewell supply point
Consumption of drinking water per day in -=3.6 million litres per day Consumption of raw water per day in m3---
Type & capacity of water pump station-tube well and overhead tanks
Pumping cost (per month) -----
Sewage Treatment Department in charge for treatment-sanitation Department
Capacity of treatment plant in m3-There are two treatment plant-(Plant-A and Plant B).Capacity of Zone-A, STP=0.805mld and Capacity of Zone B , STP=1.76 mld.
Type of treatment plant-Sedimentation and oxidation Usage/disposal of the treated water-Irrigation
Cost of the O & M of treatment plant-
Solid Waste Management-Land fill site
Department in charge-Sanitation Quantum of waste in kg/per day--
Current method for Collection and Disposal-Door to door and collection through dustbin/garbage bins and
transported to solid waste land fill site.
Shopping Complex- Type of shops-Daily commodities/food market/mandi
No. of shops-120
Waste management from the shops- waste is collected through garbage bins and transported to land fill site
Details of Recreational Clubs-One cinema hall and three marriage halls
-
8/6/2019 EMS Seminar Anoopshahar
12/33
12
Schools available inside the Local body Name of the School Standard available Strength of school
Primary /Junior school--12--/No of students---2000LDAV Inter college-2000
Arya kanya Inter college-1000
Degree college-1000
ParksName of the park Area in Km2 --Ambedkar park, near tehsil=50sq.meter
RoadWidth of the road Length
a.Main road to Bubuster ganj Ghat road-30 meter
b.Anoopshahar bus station to city road-15meter
c. Alighargh Mooradabad highway-30meter
Storm water-Anoopshahar is situated at the bank of the holy river Ganga. So it is situated on top and about
10 meter high from river level. So rain/storm water is easily drained out through gravity through municipal
drain.
Indirect Support DetailsPost office (1) Banks (5) Railway station (NIL)
Power Supply-Electricity Department Department in charge
Source and capacity of power-U.P. PowerCorporation and generator supply for street lighting byAnoopshahar Municipality
Consumption pattern in Local body-Domestic/business/street lighting
Rate (Slab) of charge for user-per unit charge
Hospital and Dispensary details
Department in charge-Health Department
No. of beds-36
Facilities in the hospital-Operation/X-rays/Ultrasound/Pathology lab/maternity services
Current method of medical waste management-Incineration. Medical waste transported to incineration
point.
If Incinerator available, chimney heightnot available.Stakeholders-Local residents, Devotees/tourist, regulatorybodies (state/central government institutions),
NGOs, Trade association of Anoopshahar
Gather Information-As a first step indicated in fig-1 following questionnaire can help you captureyourunderstanding of key issues as well as identify areas where youmay need more information.
1.2 EMS Implementation Questionnaire-
a. Have key stakeholders of your municipality [such as regulators, countyCommissioners, or local residents] required or requested that you develop an
Environmental Management System? ---Yesb. Is public perception and acceptance, i.e. relations with regulators, local? (i.e.
would it be valuable for your municipality to announce that you have anEMS)? ----Yes
c. Could your municipality benefit from establishing a process to prioritize and
Incorporate stakeholder requirements into municipal operations? --Yes
d. Do you see value in developing a system and procedures to identify and
Address energy and environmental risks, liabilities and potential impacts? ---Yes
e. Do you see value in developing a system and procedures to ensureregulatory compliance? ----------Yes
-
8/6/2019 EMS Seminar Anoopshahar
13/33
13
f. C l your muni i lity benefit from est blishing a procedure to monitoritsoperations, set objecti es andtargets, trackits performance and evaluatecompliance with environmentallaws and state-wide energy goals?
-----Yesg. Are other municipalities in your region pursuing an EnvironmentalManagement System?---------- No
h. Do you feel your municipality has sufficient resources available, in terms ofpersonnel and funds, topursue an EMS?------No
1. Purpose and Need ofE for Anoopshahar Muni ipali The municipality of Anoopshahar has
planning to implement an environmental management system (EMS) based on the ISO 14001 standard as a
way of demonstrating environmental leadership, comm itmentto continual improvement and environmental
responsibility to all stakeholders(local resident, local environmental group, employees ,supplier and service
provider, state regulator). How EMS is beneficial and mandatory for Anoopshahar? The Anoopshahar is
situated on the bank of holy riverthe Ganga.This place have religious importance due to riverthe Ganga andtemples.People have a lot faith in bathing riverthe Ganga and worshipping in temples.So itis essential for
municipality of Anoopshahar must keep town neat and clean and river the Ganga should be cleaned.The
High court of Allahabad also issued the direction to all municipalities situated on the bank of the GangaRiverto ensure its purity. Under these circumstances the municipality of Anoopshahar have no choice to
ignore the EMS despite of cost.1.4 Goal ofEMS of Anoopshahar Muni iplali Once it has been established that an EMS would be
beneficialtoyour municipality, the next step is deciding the level ofimplementation for your EMS:
Third Party Certification to ISO 14001. Implementation of a Complete EMS Without
Certification.
Partial Implementation.
The municipality of Anoopshahar have these three options for adopting EMS. The municipal authorities
decided that initially they willinitially adopt the level three that is partial implementation without
certification. Partial implementation means in first phase Municipality is taking certain activities their
aspects that have significantimpact on purity of riverthe holy Ganga.Later on they will move forward for
complete implementation and third party certification.
1.5 Scope of the EMS -The municipality of Anoopshaharis EMS developing andwillimplementits EMS to
cover all activities occurringwithin a defined section ofthe municipal operations known asthe EMS boundary.
i ure -3: EMS Boundary of Anoopshahar Municipality
Table number-01: List of major Activities of AnoopshaharMunicipality
Elec
c
y
Wate
Ve cle Fuels
Pu c ase f --- e cals,
p st,Equ p e t, Mate
als,
Etc
I put
Parks anage entand aintenance
Streetandside
alk cleaning
Roadrepairand aintenance
Supplyofdrinking
ater
Water ainsservice andrepair
Se
age treatment plantoperations
Se
age line anddrainage line
maintenance andrepair
Streetlightingintown
Workof AnoopshaharMunicipality AirEmissions
HazardousWaste
SolidWaste
WaterEmissions
Output
-
8/6/2019 EMS Seminar Anoopshahar
14/33
14
Sr.No. Activity Description
Street cleaning Operation of propane-powered street-cleaning
equipment for sidewalks and inner-city streets,
manual collection of garbage from street and from
sidewalk garbage cans
Collecting and pumping of
waste water to sewerage
treatment plant
Operation of pumping stations,maintenance of waste
water collecting drainage pipes
Drinking Water supply Operation of tube well, Chlorination of water,Supplyfrom overhead tanks, maintenance of water mains and
pipes.
Water treatment plant Operation of water plant, water screening, water
purification, fluorine additive, water testing
Solid waste management Collection of solid waste and transportation to land
fill site, treatment at landfill site
Civil works repair Filling holes in street asphalt each spring and repair of
sidewalk and curb concrete,drainage drains/pipes
Street lighting Operation of generators,maintenance of electric
equipment
The EMSaddresses all environmental aspects that may have a significant impact on the environmentarisingfrom activities within the EMS boundary. The EMS covers only those aspects for which the
municipality of Anoopshahar is responsible or over which it can reasonably expect to have controlorinfluence.
2. Environmental Policy
The municipality of Aoopshahar has a publicly available Environmental Policy that has been endorsed
bysenior management (person or group). The policy sets forth the environmental commitments ofthe
municipality, which cover all activities within the defined EMS boundary. As required by theISO 14001
standard, the policy includes the following key components:
A commitment to continual improvement; A commitment to the prevention of pollution; and,
A commitment to meet or exceed relevant environmental legislation, regulations and other
Internal or external requirements.
2.1 Environmental Policy of Anoopshahar Municipality(Bulandshahar,U.P. -India)
Table-2: Environmental Policy of Anoopshahar Municipality (Bulandshahar,U.P.-India)
-
8/6/2019 EMS Seminar Anoopshahar
15/33
15
The policy is reviewed annually by senior management (Chairman and member of Anoopshahar MunicipalBoard) aspart of the management review (covered in the section on Management Review,
below),communicated to all personnel and made available to the public as required in operational
controlprocedure.The management review considers whether or not the policy is appropriate to the nature,
scale andenvironmental impacts of the activities within the EMS boundary.
3. Environmental Aspects and Impacts--Environmental aspect is defined as an element of an
organisations activities, products or servicesthat can interact with the environment. As given in thedefinition, it covers not only the organisationsactivities, but also its products and services. The definition
also uses the word can, which impliesthat both existing and potential needs to beconsidered.Environmental impact is defined as any change to the environment, whether adverse or
beneficial,wholly or partially resulting from an organisations activities, products or services.It is importantto note the relationship between aspects and impacts. This is similar to a cause-effect
Relationship. It is also noted that each activity or product or service can have more than oneenvironmentalaspect and each aspect can have more than one environmental impact. The EMS team identifies the
environmental aspects of all activities within theEMS boundary that the municipality controls or over which
it can be expected to have influence.The EMS Team then determines which of the aspects may have asignificant impact on theenvironment. (See in table no. 03)
Table-03: Environmental Aspects/Impact/Environmental significance/Objective and Targets of
Anoopshahar Municipality
Activity Environmental
Aspects
Environment
Impact
Environment
alSignificance
Objectives Targets
Drinking Water
Supply
1. Possibility of
leakage of treated
water
2. Possibility of
overflow of water
Resourcedepletion
3. Possibility of
1.1Resource
depletion
1.2Contamination
of drinking water
which affects
human health.2.water Resource
depletion
1.Possibilty of
leakage of
treated water
2.Possibility
of excess
residualchlorine
1.Complete
stoppage/redu
ce the pipeline
leakage
2.Improve
chlorination process and
rectify the
1. Repair or
Replace new
pipe
2.Repair or
replacechlorination
plant
We,t
e eo leo Anoo shahar an Munici al Boar o Anoo shar are
committe makethe religious aus icity o the Ganga river an
Anoo sharto! n for ilgrims through cleanlenvironment an continual
im " rovement inourenvironmental " erformance. We shall striveto :
Com # lete sto # # ageofwaste water flow inthe
river Ganga through
# um # ing it an $ treating
in waste water
treatment% lant
Createenvironmentalawareness amongstour
resi $ ents an $ su# #
liers.
Com % letebanon
# olythenebags intown
an $ encourage useof
eco-frien $ ly materials
Cleanthe street an $ collect wasteevery day
and trans # orted to
landfill site for
segregation and
treatment
We will com # ly with
state and national
environmental
legislation and
regulations.
@ & urenvironmental
% olicy will be
communicated to all
residents in the all 25
wards ofmunici # ality
interested % arties and
made available tothe
# ublic.
-
8/6/2019 EMS Seminar Anoopshahar
16/33
16
excess residual
chlorine
3. Safety &
health
machine
Waste water
Pumping
1-Possibility of
leakage in
underground
closed drains.
2.
Overflow of
waste water due
to electricity
supply
failure/pumpingmachine failure
1. Contaminate
under-ground
water-which
affects to human
health.
2.1Flow into
Holy river the
Ganga that
pollute the river
water whichaffects health of
living creaturesespecially
dolphin.2.2.-Affects the
auspicous feelingof devotees.
1. Possibility
of leakage in
underground
closed drains.
2. Overflow
of waste water
due to
electricity
supplyfailure/pumpi
ng machinefailure
1.Make waste
water drains
blocked and
leakage free
2.Maintain
regular supply
of electricity
to pumping
motors andmake them
break downfree
1.Repare the
drain and
open the
blocked
2.Generator
must be on
standby and
pumps
repairing onregular
interval
Waste watertreatment in STP
1. Possibility ofleakage in STPs
tanks.
2.Possibility of
overflow in the
STPs tanks
1. Contaminateunderground
water which
affects health.
2.1 Direct flow
into river ganga
and pollute river
water which is
injurious to living
creature
especially
dolphin.
2.2 Affect thereligious/auspicious feeling of
devotees
1.Possibilityof leakage in
STP tanks
2.Possibility
of over flow
in the STPs
tanks
1.Make STPtanks leakage
free
2.Stop the
over flow and
make
emergency
plan during
heavy
rain/storm
1.Repair theleakage
2.Made
escape route
to water
during
heavy rains
Sanitation,Collection and
transportation ofsolid waste
1.Strike ofsanitation
workers2.Mechanical
failure ofgarbage
collection and
transportationmachinery
1.1No cleaningand no collection
and transportationof solid waste to
land fill site. Itleads to
unhygienic
environment inmunicipal
area,pollution in
river ganga due
dumping/throwin
g of waste in
river ganga.
1.2 Compromise
to health and
1.Srike ofsanitation
workers
1.Solve thegrievances of
sanitationworkers and
bettercommunicatio
n with top
management
Classify thegrievance
and solvethem in a
time frameand in
transparent
manner
-
8/6/2019 EMS Seminar Anoopshahar
17/33
17
affects religious
feelings of
devotees.
2.1. affects the
hygiene, aesthetic
sense and
religious feeling
of citizens.
2.2 pollute the
river Gangawhich affects
healthof livingcreature
especiallydolphin.
Solid wastetreatment at land
fill site
1.Possibility offaulty design and
preparation ofland fill site
2.Possibility of
faulty segregation process of solid
waste
1.land and groundwater
contamination2. Improper of
solid waste
treatment leads toodour,
unhygienic
environment and
contamination of
land and water.
1. Possibilityof faulty
design and preparation of
land fill site
2.Possibilityof faulty
segregation
process of
solid waste
.Make solid
wastetreatment
system with
highperformance
2. Improve the
solid waste
segregation
process.
1. Check thedesign and
constructional fault of
land fill site
and repair it.2.Repair the
machines or
replace
more
efficient
machine
Electricity supply
for street lighting
1.Possibility of
failure of
generator/electrici
ty supply
1. Stop electricity
supply leads to
darkness,
inconvenience
and safety
compromise ofcitizens.1.2 Affects the
business oftraders
Aspects determined to have significant impacts are reviewed at least semi-annually by the EMSTeam aswell as anytime there are new or changed activities to consider. Meeting discussions andprocedures used to
determine significant impacts are recorded in EMS Team meeting minutes. TheEMS responsible person(Executive Officer of Anoopshahar municipality) maintains the EMS Team meeting minutes and
otherrecords, as required.
4. Legal and Other RequirementsAs part of the Environmental Policys commitment to regulatory compliance, the municipality of
Anoopshahar has established a procedure for ensuring compliance with environmental regulations and other
requirements.This procedure involves identifying, accessing and communicating legal and other
environmentalrequirements that are applicable to the activities within the EMS boundary.Information
necessary to ensure compliance is acquired through legal publications and othersources identified by the
EMS responsible person (Executive Officer of Anoopshahar Municipality). The relevant requirementsare
identified, accessed and communicated to all personnel, as necessary. At least once a year, theEMS
responsible person (Chairman and member of Anoopshahar Municipality Board) reviews the current
-
8/6/2019 EMS Seminar Anoopshahar
18/33
18
national, state and local legalrequirements and other requirements to ensure ongoing compliance.Awarenesson legal and regulatory requirements is a fundamental requirement of an EMS. The ISO14001 Standard
requires environmental legal requirements to be identified and accessible.Any urban local body needs toaccess all concerned legal information, assess the same for itsapplicability and review whether the
compliance status. Generally these include the nationalrequirements, state requirements, permit conditions,
etc. A practicalapproach to do this is by developing a register.
Table-04: Legal Register of Anoopshahar Municipality
Name ofact/regulation
Obligation underAct/Regulation
Responsibility
Right Area ofapplicabili
ty to
municipality
Referencedocuments
Water(Prevention
and Control
of Pollution)
Act, 1974:
Obligations,
Responsibiliti
es, Rights(As
amended in
1988)
This Act provides forthe prevention and
control of water
pollution and the
maintenance or
restoration of
wholesomeness of
water. As such, all
human activities having
a bearing on water
quality are covered
under this Act
Statepollution
control board
have duty to
enforce its
provision on
industries
and
municipalitie
s
Anyindustry/waste
water treatment
plants can only be
established with
prior permission of
State pollution
control board
Wastewater
treatment
plant and
their
pumping
stations
comes
under this
acts
provisions
Reports ofinlet and out
let water
quality of
STP and
water quality
reports of
SPCB of river
Ganga.
Environmenta
l (Protection)
Act 1986:Obligations,
Responsibilities, Rights:
This is an umbrella Act
for the protection and
improvement ofenvironment and for
matters connected withit.
State
pollution
control boardhave duty to
enforce its provision on
industriesand
municipalities
It provides that no
person carrying on
any industry,operation or
process shoulddischarge or emit
or permit to bedischarged or
emitted anyenvironmental
pollutant in excess
of such standardsas may be
prescribed
Solid
waste
management and
wastewater
treatment plants of
municipality comes
under this
act.
Directives of
central and
stategovernments
and courts.Reports of
inlet and outlet water
quality ofSTP and
water quality
reports ofSPCB of river
Ganga.
Air
(Prevention
and Control
of Pollution)
Act, 1981:
The objective of the Air
Act, 1981 is to prevent,
control and reduce air
pollution including
noise pollution
State
pollution
control board
have duty to
enforce its
Under the
provisions of this
Act, no person
shall, without the
previous consent
Heavy
generator
of
municipali
ty used for
Directives of
central and
state PCBs
and standard
set by these
-
8/6/2019 EMS Seminar Anoopshahar
19/33
19
Obligations,
Responsibiliti
es, Rights:
provision on
industries
and
municipalitie
s
of the SPCB,
establish or
operate any
industrial plant in
air pollution
control area
street
lighting,
water
supply and
pumping
of waste
water into
STP.
institutions.
Municipal
solid waste
(Management
&HandlingRules), 2000:
Municipal Solid Wastes
(M&H) Rules, 2000
have been finally
notified under theEnvironment (P) Act,
1986 on October 3,2000 (MOEF, 2000 e)
Under these
rules,
Municipal
Authority ismade
responsiblefor
implementation of the
provisions ofthese rules
and for any
infrastructural
development
for
collection,
storage,
segregation,
transportatio
n, processing
and disposal
of MSW and
have to
comply withthese rules
SPCB/PCC will
review
implementation of
standards andguidelines.
SPCB/PCC shallsubmit regular
reports to CPCB inForm-IV regarding
implementation ofMunicipal Solid
Wastes (M&H)
Rules, 2000 bySeptember 15
every year
Solid
waste
manageme
nt andwaste
watertreatment
plants ofmunicipali
ty comesunder this
act.
Reports
submitted by
Municipalities
on differentprescribed
proformaunder this
rule.
Directives ofHigh court of
Allahabad onriver Ganga
and TheGanga river
basinAuthority of
India
Nofactory/municipalitythro
ugh its waste water andsolid waste in to river
the Ganga.No polytheneuse
In the municipalitiessituated on the bank of
riverthe Ganga
Central/StatePCB submit
theircompliance r
reportmonthly
Central Gangariver basin
authority,Central/state PCBs enforce
these directions
Seweragetreatment
plant,solidwaste land
fill site,complete
ban ofpolythene
is comes
under thisdirectives
Governmentorders/directi
ves issued incompliance of
High courtsdirectives.
5. Environmental Objectives and Targets-Improvements inenvironmental performancewithin the EMS are
achievedthrough objectives andtargets. As defined in ISO14001, an environmentalobjective is an
overallenvironmental goal, arisingfrom the environmentalpolicy, that an organisationsets itself to achieve
andwhich is quantified wherepracticable. An environmental target is a detailed performance requirement,
quantified wherepracticable, applicable to the organisation or parts thereof, that arises from the
environmental objectivesand that needs to be set and met in order to achieve those objectives.The EMS
-
8/6/2019 EMS Seminar Anoopshahar
20/33
20
Team establishes environmental objectives and targets to set performance improvementgoals for the aspectsthat may lead to significant impacts. These are integrated into programsdeveloped to stimulate action within
individual units, departments or across all operations withinthe EMS boundary. Objectives and targets aredeveloped for aspects considering significantenvironmental impacts, legal and other requirements, technical
and financial feasibility,commitments in the environmental policy and operational requirements.
Formulating objectives and targets -Objectives and targets are formulatedin a SMART manner S-specific,
M-measurable,A-achievable, R-realistic and T-time bound.The EMS Team developsobjectives and targets to
define:
1. The performance objectives (e.g., monitor, study, control or improve) for each aspect with a
Significant environmental impact;
2. The specific, quantified targets which define those performance objectives; and,
3. The planned schedule for achieving targets.
6.Environmental Management Programs-EMPs are essentially detailed action plansfor the
implementation of approved objectives and targets. It specifies the different intermediate stagesIn the implementation, and includes the timeline and responsibility against each stage. An EMP
Answer the question arising from the needs of what is to be done, when it has to be done and, who
Needs to do what. Usually captured in a standard format, an EMP also answers the question regarding
The means for achieving the action plan and often include the resource requirements as well.
Objectives and targets are developed to stimulate action using environmental managementprograms. Thiselement of the EMS translates objectives and targets into programs that direct themunicipality towards
achieving results.The EMS Team establishes environmental management programs (EMPs) for all
objectives andtargets. EMPs are reviewed and approved by senior management (Chairman, members of
municipal board and Executive Office of Anoopshahar Municipality) prior to implementation. The EMPs
define the principal actions to be taken, theindividuals responsible and the scheduled times for
implementation that will achieve the desiredresults.
Table -05: Environmental Management Programme of Anoopshahar Municipality-Formulation and
Implementation
Activity Objective Target Target period Responsibilities EMP implementation
programme
Drinking
WaterSupply
1.Complete
stoppage/reduce the pipeline
leakage
2.Improvechlorination
process and
rectify themachine
1. Repair or
Replacenew pipe
2.Repair or
replacechlorination
plant
1.Three
months
2.One month
Water works
department
Detail
plan(technical&financial) and its
implementation roadmap
Pumping of
waste water
1.Make waste
water drains
blocked and
leakage free
2.Maintain
regular supply
of electricity
1.Repare the
drain and
open the
blocked
2.Generator
must be on
standby and
1.three
months
2.Continuous
process
1.Civil works
department
2.Elerical&Mechani
cal department
-do-
-
8/6/2019 EMS Seminar Anoopshahar
21/33
21
to pumping
motors and
make them
break down
free
pumps
repairing on
regular
interval
Waste water
treatment in
STP
1.Make STP
tanks leakage
free
2.Stop the
over flow and
makeemergency
plan duringheavyrain/stor
m
1.Repair the
leakage
2.Made
escape route
to water
duringheavy rains
1.Three
months
2. one
months
1.Civil works
department
2.Civil Works
department
-do-
Sanitation,
Collectionand
transportati
on of solidwaste
Solve the
grievances ofsanitation
workers and
bettercommunicatio
n with top
management
Classify the
grievanceand solve
them in an
time frameand in
transparent
manner
Three months
special driveand regular
monitoring
and makecommunicati
on with
employees
Sanitation
Department withcoordination of
office establishment
-do-
Solid waste
treatment at
land fill site
Make solid
waste
treatment
system with
high
performance
1. Check the
design and
construction
al fault of
land fill site
and repair it.
Two months 1.Civil works
department with
coordination of
sanitation
department
-do-
2. Improve
the solidwaste
segregation
process.
2.Repair the
machines orreplace
more
efficient
machine
2.Three
months
2.Sanitation
Department withcoordination of
electrical&mechanic
al department
-do-
7. Organizational Structure and ResponsibilityThe environmental management programs identify roles, responsibilities and authorities for allpersonnel.
The EMS Team ensures that the resources (e.g., budget and personnel time) requiredfor implementing and
controlling the EMS are provided. Environmental management programsrequire resources for training,
human resources, specialty services, and financial resources, technical andinformational services.A key
element of responsibility is the identification of an EMS responsible person (Executive Officer of
Anoopshahar Municipality) with primary responsibility for establishing, operating and maintaining the EMS
inaccordance with the ISO 14001 standard. The EMS Team provides routine EMS support andreports
directly to the EMS responsible person (Chairman of Anoopshahar Municipality). A list of rolesandresponsibilities is available in table number----
-
8/6/2019 EMS Seminar Anoopshahar
22/33
22
8. Training, Awareness and Competence-Training is necessary to bring about a basic, fundamental changein the rank and file of the organisation.Attitudinal changes, behaviour pattern changes and modifications in
thinking processes are required in an effective EMS. To convey the environmental message across theorganisations and provide new skills, training is the important vehicle. While the EMS may involve a
number of communication and documentation, it is important to support the team with training sessions.
This also helps the workforce to imbibe new concepts in relation to the organisations functioning.EMS
implementation includes training for personnel on both general awareness and competency. Awareness
training ensures that all personnel are familiar with the environmental policy and the relevance of the EMS,
including the potential significant environmental impacts of their work activities. Additional competency
training addresses environmental procedures that are specific to personnel work activities. All personnel
receive appropriate training based on a delivery procedure that matches training requirements with personnel
job descriptions and work activities. The municipality of Anoopshahar identifies, plans, monitors and
records awareness and competency training needs and delivery for all personnel. The municipality of
Anoopshahar has a procedure to ensure effective and timely training for employees at all levels to ensure
awareness of:
y the importance of conformance with the environmental policy;
y the implementation of environmental management procedures and the EMS;
y the actual and potential significant environmental impacts of their work activities;
y the environmental benefits of improved personal performance; their own roles and responsibilitiesfor achieving conformance with the policy andprocedures, and with the requirements of the EMS;
and,y The potential consequences of departure from specified operating procedures.
8.1 Topics/List ofTraining Need--
1. General Environmental awareness2. EMS and ISO 14001
3. Emergency Preparedness Plan
4. Environmental laws
5. Waste water treatment
6. Water conservation
7. Solid waste management
8. Paper recycling and no use of polythene
Table-06: Trainingneeds Identification-Period From---- to ---------
Sr.No Name Designation
/section
Department
need
Identified
Training
Language(Hindi/English)
Remarks
Table-07: Environmental Training Plan for the YearType of
training
Programme
details
Target
Audience
Training mode Date/Month Frequency of
training
8.2 Writing a procedure - ISO 14001 requires a procedure (s) for undertaking awareness and competence
Sessions.The training procedure should cover the process oftraining needs assessment, the methodology offormulation of training modules and methods, process ofselection of trainers, execution of training and
-
8/6/2019 EMS Seminar Anoopshahar
23/33
23
feedback. Records which maintain the schedule and actsas evidence of conducted programmes areformatted. For instance, attendance-cum-feedback record ofany training programme contains type, name,
date, duration, feedback, and some specific question .The responsible person (Executive Officer ofAnoopshahar Municipality) for the organization and delivery of training is alsoresponsible for training
records. Records are to be monitored and reviewed on a scheduled basis.Supervisors determine competency
as outlined in environmental control procedure lists environmental training needs and delivery programs.
9. Communication -Effective environmental management requireseffective communications, both
internally andexternally.EMS communication includes programs addressing internal and external parties.
The purpose ofinternal communication is to ensure that environmental information is disseminated to
allpersonnel and that all personnel feel they are able to participate in the EMS through
availablecommunication channels. Communication with individuals, groups, government, local
businessesand others outside of the municipal EMS provides insight into how the environmentalperformance
of operations within the municipal EMS boundary is perceived externally. The municipality of Anoopshahar
has established and is maintaining a procedure for internal and externalcommunication relating to the EMS
as described by operational control procedure .
9.1 Internal Communication--Internal communications shall ensure that those personnel at each relevant
level and function are aware of: The EMS and the environmental policy;
The importance of conformance with the environmental policy; All operational control procedures;
Individual responsibilities for achieving environmental objectives and targets;9.2 Internal Methods of Communication
Newsletters Intranet
Staff meetings
Employee meetings
Bulletin boards
Training
9.3 External Communicationwith interested parties--
External communication includes all written or electronic correspondence, telephone conversations
And oral discussions or meetings with external parties. According to the ISO 14001 standard, the
Organization shall consider processes for communicating externally on its significant environmental
Aspects and record its decision.External communications ensure that: External communication concerning the environmental aspects within the EMSboundary is directed to the
EMS Responsible person;
The ISO Management Representative or designee is responsible for determining theneed for, and
preparation of, any notification to regulatory agencies.
9.4 External Methods of Communication--
Open houses Focus or advisory groups
Web site or e-mail list Press releases
Annual reports Advertising
Informal discussions9.5 Writing a procedure - ISO 14001 requires the establishment and maintenance of a procedure for
Internal and external communication. The procedure can cover different types of communication.
Under each part, it can document the information flows, methods adopted, process of decision makingand
responsibility disbursement. ISO 14001 requires that any external communication received andresponded is
documented, and all significant aspects are considered for externalcommunication.
-
8/6/2019 EMS Seminar Anoopshahar
24/33
24
10. Documentation-EMS documentation is to support EMS implementation. It is to be used by the
employees as areference source that can be consulted whenever required. EMS documentation also serves
todemonstrate to an external stakeholder about the organisations initiatives in environmental
Management.The municipality of Anoopshahar has established and is maintaining information to describe
the coreelements of the EMS. All EMS-related documents are referenced in the EMS manual, and copiesof
EMS documents can be obtained from the EMS responsible person (Office superintendendent) ordesignee,
upon request.
11. Document Control
The EMS requires extensive documentation of procedures, tools and other elements. Documentcontrolprocedures are implemented to ensure that all personnel have access to appropriate EMSdocumentation andthat out-dated documents are replaced and only current versions are used. The municipality of Anoopshahar
has established an operational control procedure for controlling all documents relevant to the EMS.
11.1 Document controlProcedure:
1. The EMS Responsible person assembles existing environmental documentation.2. Develop additional environmental documentation required by the ISO 14001 standard. This may
include EMS responsibility, training and other elements.3. Use ISO 14001 standard requirements for EMS documentation to determine the need to revise
Or supplement the existing documents.
4. Use Form to maintain an index of EMS documents and revisions.
This proceduredescribes where documents are located and how and when they are reviewed. The
procedureensures that current document versions are available and that obsolete versions are removedfromuse or are suitably identified. Controlled documents are maintained in an orderly manner and
areobtained from the EMS responsible person (Executive Officer of Anoopshahar Municipality) or designee.
Table-08Form for Preparing an EMS Document List
Document control
number
Document Name Date of current version Location
Table-09: Master EMS Document Index
Document control
number
Document Name Date of current
version
Location
Document Environmental Policy
List of Operations
within the EMSBoundary
List of Aspects,Significant Impacts,
Objectives and Targets
Procedure Procedure for Aspects,
Significant Impacts,Objectives, Targets
Procedure forEnvironmental
Management Programs
Forms Environmental
Aspects, Impacts,Objectives and Targets
Audit Checklist
-
8/6/2019 EMS Seminar Anoopshahar
25/33
25
The controlled document is prepared in accordance with the operational control procedure- EMS DocumentControl Procedure. The EMS responsible person (Executive Officer of Anoopshahar Municipality) or
designee, following approval by senior management (Municipal Board of Anoopshahar),issues amendments
to the EMS manual. All copies of this EMS manual or other EMSdocumentation that are not marked
CONTROLLED DOCUMENT are uncontrolled and are tobe used for reference purposes only.
12. Operational Control--
The EMS Team follows a process to identify aspects that may lead to significant impacts and usesthese toestablish objectives and targets, which are addressed in the environmental managementprograms.
Environmental management programs are then used to develop specific operationalcontrol procedures.Operational control procedures direct personnel work activities. Operational control
proceduresstipulate operating criteria to ensure operations and activities are carried out appropriately.12.1Operational Control Procedure - forthe management of the EMS and operations with potential for
significant environmental impact--
Operational control procedures must explicitly describe how environmental management
Activities will be implemented; Operational Control Procedures must link operations to significant environmental aspects,
Significant impacts, the environmental policy, objectives and targets.
Table-10: The list of operational controls is developed using environmental control procedure.
EMS Operational Control
Procedures
Document
Control
Number
Procedure for Aspects, Significant Impacts, Objectives, Targets EMS/1.001
Form for Listing Activities within the EMS
Boundary
EMS/1.001
F1
Form for Listing all Aspects for a Specific
Activity
EMS/1.001
F5
Form for Determining Significance of Environmental
Impacts
EMS/1.001
F4Form for Establishing Objectives and Targets for Significant
Impacts
EMS/1.001
F5
Procedure for Legal and Other Environmental
Requirements
EMS/2.001
Form for Preparing a List of Legal and Other Environmental Requirements EMS/2.001
F1
Procedure for Environmental Management Programs EMS/3.001
Form for Preparing and Environmental Management
Program
EMS/3.001
F1Form for Preparing a List of Environmental Management Programs EMS/3.001
F2
Procedure for Awareness and Competency Training EMS/4.001
Form for Preparing a Training Delivery Log EMS/4.001F1
EMS Communications Procedures EMS/5.001
Document Control EMS/6.001
-
8/6/2019 EMS Seminar Anoopshahar
26/33
26
Procedures
Form for Preparing a List of ControlledDocuments
EMS/6.001F1
Procedure for Operational Controls EMS/7.001
Emergency Preparedness and Response Procedures EMS/8.001
Procedure for Environmental Monitoring and
Measurement
EMS/9.001
Non-conformance, Corrective, Preventive Actions
Procedure
EMS/10.001
Form for Preparing a Corrective and Preventative Actions Tracking
Log
EMS/10.001
F1
Procedure for Environmental Records Maintenance EMS/11.001
Procedure for EMS and Regulatory Compliance Audits EMS/12.001
Form for Developing an EMS Audit
Plan
EMS/12.001
F1
Form for Summarizing Audit
Findings
EMS/12.001
F2
Form for Developing an Audit Finding Response Plan EMS/12.001
F3
EMS Management ReviewProcedure EMS/13.001
12.2 Writing a procedure - ISO 14001 requires documentation of operational control procedures related
To significant environmental aspects. All significant environmental aspects over which the organisationhas
control are first listed.
13. Emergency Preparedness and Response-Emergency preparedness and response plans identify the potential for and response to
Environmental accidents and emergency situations. These plans also address the prevention andmitigation ofthe environmental impacts of accidents that do occur.13.1 Effective emergency preparedness andresponse programme:This programme includes following
elements- Assessing the potential for accidents andemergencies
Preventing incidents and their associatedenvironmental impacts.The EMS includes emergencypreparedness and response plans
Plans / procedures for responding to incidents Periodic testing of emergency plans /procedures
Mitigating impacts associated with theseincidents
13.2 Effective emergency preparedness and response programme Anoopshahar Municipality-- have its
emergency plan.The main emergency expected in Anoopshahar is Flood in river the Ganga and heavyrainfall.They have disaster management plan.This plan includes - emergency preparedness and response
plans, the prevention and mitigation of the environmental impacts of accidents.The role and responsibilities
of concern department and person is predefined.
y Warning and monitoring of flood in the river the Ganga-Drainage department(IrrigationMinistry)
y Evacuation and rehabilitation of affected people-Revenue Administration(Tehsil Administration)
y Restoration of Electricity supply-State electricity board
y Medical and health services-community health center of Anoopshahar
-
8/6/2019 EMS Seminar Anoopshahar
27/33
27
y Rescue of Affected person and safety arrangement-Municipality provides boats ,safety bags, troch,patrolling boats and work with local police
y Sanitation-Municipality of Anoopshahar
y Safety of Sewerage treatment plant- Municipality of Anoopshahar. Its civil works department andsanitation department works jointly
14. Monitoring and Measurement-Monitoring is required to gauge as to whether the management system
is performing in line withthe expectations. Monitoring and measurement enables an organization to: Evaluate environmental performance
Analyse root causes of problems Assess compliance with legal requirements
Identify areas requiring corrective action Improve performance and increase efficiency (or) productivity
The EMS Team establishes environmental performance objectives and targets that requireMonitoring and measurement to assess performance. The EMS Team establishes and maintainsoperational
control procedures to monitor and measure the key characteristics of activities withinthe EMS boundary that
have aspects that may lead to significant environmental impacts.
Procedure for Environmental Monitoring and Measuring-,Develop required procedures for all areas in
which monitoring and measurement is necessary forcompliance with environmental operational control
procedures. The procedures should: ensure that monitoring and measuring occurs in order to assess whether or not objectives
and targets are met;
respond to stakeholder demands, to the extent these are not reflected in the objectives and
targets (e.g., tracking number of complaints regarding noise in response to a stakeholder
request to reduce noise impacts);
meet regulatory and legal requirements regarding performance tracking and reporting
requirements; and,
address the needs for operational control of equipment and processes.The procedure includesrequirements for equipment calibration and maintenance and ensures that records
are retained.The municipality of Anoopshahar has established an environmental regulatory compliance program
tomonitor regulatory requirements. Environmental control procedure outlines the requirements of theprogram and the need toperiodically review regulatory compliance and report results to management on a
yearly basis.To maintain the purity of river the Ganga is prime objective of Anoopshahar MunicipalitysEnvironmental Policy. It is also mandatory to follow regulations and directives of High court Allahabad.
The Hon. High Court of Allahabad is periodically monitoring the sate effort to maintain the purity of river
the Ganga water. State Pollution Control Board of Uttar Pradesh is monthly taking the sample of (i)waste
water at the inlet of sewerage treatment plant(STP),(ii)treated water at the outlet of STP,(iii)water of river
the Ganga.(iv) National water board.The SPCB of Uttar Pradesh directs the Municipality of Anoopshahar to
improve functioning so that regulatory norms can be achieved.
Table:11: Report of Waste water at Inlet and Outlet of STP Anoopshahar
Place of
sample/date
Parameter Value at Inlet
of STP(mg/l)
Value at
Outlet of
STP(mg/l)
Standard of
U.P.-SPCB
(mg/l)
Remarks
STP-Zone-A Colour grey Turbid colourless
Sample taken
on 29-3-2011
pH 7.5 7.8 5.5 to 9
Waste water Total 167 72 100
-
8/6/2019 EMS Seminar Anoopshahar
28/33
28
suspended
solid
Of city Total
dissolved solid
1500 924
Anoopshahar Total solid 1662 996
B..O.D. 68 27 30
C.O.D. 310 140 250
Source: Uttar Pradesh (India) State Pollution Control Board ,Regional Office Bulandshahar Office dated04/04/2011
Test report of river the Ganga river on-25.10.2010 was
Total Solid=1102mg/l, B.O.D.=3.2mg/l. ,C.O.D=24mg/l and Ph=6.8
15. Non-conformance, Corrective & Preventive Action-
15.1Corrective action:is generally a reactive process used to address problems after they haveoccurred.Corrective action may be triggered by a variety of events, including internal audits andmanagementreviews, neighbour complaints or results of monitoring and measurement.
15.2Preventive action: is generally a proactive process intended to prevent potential problems beforetheyoccur or become more severe. Preventive action focuses on identifying negative trends
andaddressing them before they become significant.15.3Non-conformance: It is a deviation of any size or magnitude from the EMS requirements and from
ISO14001 requirements upon which the EMS is based.The operational control procedure, defines responsibility and authority for handling and
investigatingoccurrences of non-conformance with the requirements of the EMS. This includes taking action
tomitigate significant environmental impacts, and initiating and completing corrective and preventiveaction.
Any changes in procedures resulting from corrective and preventive actions areimplemented
Figure: 4; Process of Non-conformance, Corrective & Preventive Action
Initiatin g
Corrective and
Preventive (C&P)
actions
DeterminigC&P
actions
Implementing C&P
actions
Tracking C&P
actions
Tracking effective
solution for C&P
actions
-
8/6/2019 EMS Seminar Anoopshahar
29/33
29
and recorded. The EMS responsible person (Executive Officer of Anoopshahar Municipality) maintainstheserecords.
16. Environmental Records -As emphasised in the case of EMS documentation, records are also requiredto support and evidence for EMS implementation.The operational control procedure ensures
thatenvironmental records are correctly identified, maintained and disposed of. Environmental
recordsrelevant to the EMS include training records and the results of audits and reviews. Records
arelegible, identifiable, traceable, and readily retrievable and protected against damage, deterioration
andloss. Record and document retention is also specified in the procedure. Individual departmentsmaintain
environmental records using the EMS procedure.Environmental records are maintained in an archive so as
to be retrievable as needed.Records are preserved and archived for retrieval as needed based on the
following criteria:
include records of all data and information required in Environmental ManagementPrograms such as
training records and the results of audits and reviews, expired permits,inspection results;
ensure that environmental records are legible, identifiable and traceable to the activity,product or service
involved;
ensure that environmental records are stored and maintained such that they are readilyretrievable and
protected against damage, deterioration or loss; ensure that the retention times of these environmental records have been established andrecorded. A list of
relevant records is maintain in following manner
Table -12: Master EMS Records List
Sr. No. Record Type Person
Responsible
Location File
Method
Retention
minimum
Administrative
Environmental
17. EMS Audit-EMS audit is a systematic and documented verification process of objectively obtaining and
evaluatingevidence to determine whether an organisations EMS confirms to the EMS audit criteria set by
theorganisation, and for communication of the results of this process to the management.The outputs from
EMS audits feed into two separate processes: 1) Management Review, and 2) Corrective and PreventiveAction. EMS audit procedure must be developed and documented with goals that:
ensure that the procedures incorporated into the EMS are being followed; determine if the EMS itself requires revision or restructuring.
The municipality of Anoopshahar conducts internal EMS audits to ensure that the EMS has been properlyimplemented and is being maintained. Audits include--- a review of documentation and
records,personnel interviews, and a review of the results from monitoring and measurement.The results of
these audits are communicated to senior management (Municipal board of anoopshahar) for inclusion in themanagement review process. Audits are performedaccording to a regular schedule based on the managementreview cycle.
-
8/6/2019 EMS Seminar Anoopshahar
30/33
30
Figure-05: Process of Environmental Audit
The audit procedure covers----- the audit scope, frequency, methodologies applied andthe responsibilities
and requirements for conducting audits and reporting results. All auditors areproperly trained, and the audit
records are provided to the EMS responsible person (Executive Officer of Anoopshahar Municipality)for
use in the management review process.
18. Management Review-The Management Review process is intended to provide a forum for discussing
the performance ofthe EMS and opportunities for improvement and for providing management with avehicle formaking changes to the EMS to achieve continual improvement. 18.1 18.1Agenda items for
management review
18.1.1 Specific
Completed objectives and targets Suggestions for new objectives and targets
Financial allocations for new objectives and targets Instances of legal non-compliance if any
Analysis of environmental performance data
Salient points from the previous audit List of repeated and overdue open non-conformances
Specific concerns raised by stakeholders Incidents of environmental emergencies
Instances of major operational control failures Manpower and other resources required
Other financial resources / budgets required
18.1.2 General
Suitability, adequacy and effectiveness of the EMS to the changing business
Confirming that continual improvement is being achieved by the EMS
Need for modifying the environmental policy.
The EMS review process includes a senior management (Chairman, Executive Officer and Municipal Board
members of Anoopshahar Municipality) reviewof all elements of the EMS. Management reviews are
conducted annually to ensure suitability,adequacy and effectiveness of the EMS, as defined in operational
control procedure. All management review meeting minutes are recorded andkept by the EMS responsible
person (Executive Officer of Anoopshahar Municipality).Anoopshahar Municipality have main focus on
maintaining the purity of river the Ganga .The waste water treatment reports and river the Ganga water
Selecti ' n of(
) ditteams and Lead
(
) ditor
Pre0 aration of(
) dit Plan
Pre-(
) ditconferencewith
a 0 0 ro0 riate0 ersonnels
Pre 0 aration ofFinal
(
) dit 1 e0 ort
Post(
) ditconference and
0 resentation ofFinal
(
) ditre0 ortto 1 es0 onsiblemanagement
-
8/6/2019 EMS Seminar Anoopshahar
31/33
31
reports are conducted by state pollution control board of Uttar Pradesh. Board of Anoopshahar reviewmonthly on the basis of these results and act accordingly.
19. Certification of EMS-Urban local bodies need to approach the different certificationagencies andinform them that they would like to obtain certification for their EMS. Some of thecertification agencies that
are active in India include the following: Aspects Certification Services,Bureau of Indian Standards, BVQI,
DNV, IRQS, KPMG, TUV, Underwriters Laboratory. As mention in the Level of EMS, Anoopshahar is
decided to make EMS on certain activities and implement it. It is level three. Anoopshahar Municipality
moves gradually-Level-III>Level -II> Level-I ( Level One - Third Party Certification to ISO
14001,Level Two Complete EMS Implementation Without Certification,Level Three - Partial EMS
Implementation Strategies)
20. Gaps in EMS Implementation in Anoopshahar Municipality
1. Anoopshahar have less annual budgetRs. 50 million in comparison to their responsibilities
2. Insufficient of qualified staff-Only Executive office, one sanitary inspector and a civil engineer are
qualified staff.
3. Equipment and machinery for solid waste management is insufficient. Municipality have only two
tractors with trolley and 50 hand driven trollies.
4. Pumping of waste water has also facing problem .Interrupted electricity supply leads to closer of pumps.Due to insufficient budget diesel purchase for generator also hamper the proper and
continuous operation of pumps. That leads to overflow and direct flow into river stream. Seweragetreatment plants functioning affected due to above mention reasons.
21. Conclusion Rapid growth of urbanisation is a global phenomenon. Provide a clean and healthy livingcondition in urban area is main challenge of 21
stcentury. ISO -14001 EMS is a tool to achieve this
Nobel goal .The ills of urbanisation can be minimise by adopting EMS. This paper is an attempt to develop
an EMS for Anoopshahar municipality to maintain the purity of water of holy river the Ganga and religious
faith of devotees who are coming here to take bath in Ganag River.All component and element of EMS of
Anoopshahar reveals that EMS is very beneficial and mandatory for this municipality. Due to financial
crunch and insufficient qualified staff the Anoopshahar municipality decides to adopt and implement EMS
partially on the basis of some important activities and their aspects that have significant impact on the purity
of river the Ganga and religious faith of devotees. This initial and small step will make the way for other
municipality to think about EMS and its implementation.
-
8/6