empowerment

Empowerment

Lawrence HallettWales Quality Centre

Friday 16th August 2013

Wednesday, 14 August 13

3 Empowerment Questions

• What

• Why

• How


What is it?• Working in pairs write a definition of

empowerment


"The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint enough to keep from meddling with them while they do it." Theodore Roosevelt


A literal definitionEmpower

verb[with object and infinitive]• give (someone) the authority or power to do something:members are

empowered to audit the accounts of limited companies

• [with object] make (someone) stronger and more confident, especially in controlling their life and claiming their rights:movements to empower the poor

Derivativesempowermentnoun

SourceOxford Dictionaries


A Business DefinitionA management practice of sharing information, rewards,

and power with employees so that they can take initiative and make decisions to solve problems and improve service and performance.Empowerment is based on the idea that giving employees skills, resources, authority, opportunity, motivation, as well holding them responsible and accountable for outcomes of their actions, will contribute to their competence and satisfaction.

Read more: http://www.businessdictionary.com/definition/empowerment.html#ixzz2bqWrr8eo


http://www.businessdictionary.com/definition/management.html

http://www.businessdictionary.com/definition/management.html

http://www.businessdictionary.com/definition/practice.html

http://www.businessdictionary.com/definition/practice.html

http://www.businessdictionary.com/definition/information.html

http://www.businessdictionary.com/definition/information.html

http://www.businessdictionary.com/definition/reward.html

http://www.businessdictionary.com/definition/reward.html

http://www.businessdictionary.com/definition/power.html

http://www.businessdictionary.com/definition/power.html

http://www.businessdictionary.com/definition/employee.html

http://www.businessdictionary.com/definition/employee.html

http://www.businessdictionary.com/definition/initiative.html

http://www.businessdictionary.com/definition/initiative.html

http://www.businessdictionary.com/definition/decision.html

http://www.businessdictionary.com/definition/decision.html

http://www.businessdictionary.com/definition/problem.html

http://www.businessdictionary.com/definition/problem.html

http://www.businessdictionary.com/definition/improve.html

http://www.businessdictionary.com/definition/improve.html

http://www.businessdictionary.com/definition/final-good-service.html

http://www.businessdictionary.com/definition/final-good-service.html

http://www.businessdictionary.com/definition/performance.html

http://www.businessdictionary.com/definition/performance.html

http://www.businessdictionary.com/definition/skill.html

http://www.businessdictionary.com/definition/skill.html

http://www.businessdictionary.com/definition/resource.html

http://www.businessdictionary.com/definition/resource.html

http://www.businessdictionary.com/definition/authority.html

http://www.businessdictionary.com/definition/authority.html

http://www.businessdictionary.com/definition/opportunity.html

http://www.businessdictionary.com/definition/opportunity.html

http://www.businessdictionary.com/definition/motivation.html

http://www.businessdictionary.com/definition/motivation.html

http://www.businessdictionary.com/definition/holder.html

http://www.businessdictionary.com/definition/holder.html

http://www.businessdictionary.com/definition/accountable.html

http://www.businessdictionary.com/definition/accountable.html

http://www.businessdictionary.com/definition/action.html

http://www.businessdictionary.com/definition/action.html

http://www.businessdictionary.com/definition/contribute.html

http://www.businessdictionary.com/definition/contribute.html

http://www.businessdictionary.com/definition/competence.html

http://www.businessdictionary.com/definition/competence.html

http://www.businessdictionary.com/definition/satisfaction.html

http://www.businessdictionary.com/definition/satisfaction.html

http://www.businessdictionary.com/definition/empowerment.html#ixzz2bqWrr8eo

http://www.businessdictionary.com/definition/empowerment.html#ixzz2bqWrr8eo

List 3 words that spring to mind when you hear the word power


How do you empower someone?


How could you be more empowered?


The Sausage factory model



My Behaviour



My Behaviour

Team performance



My Behaviour

Team performance

Improved Team performance



My Behaviour

Team performance

Improved Team performance

Change my

behaviour


"Power can be taken, but not given. The process of the taking is empowerment in itself."Gloria Steinem


Why empower?


3 Critical outcomes driven by empowermentPerformanceInnovationOrganisational citizenshipFull citation: Seibert, S.E., Wang, G, and Courtright, S.H. (2011). Antecedents and consequences of psychological and team empowerment: A meta-analytic review. Journal of Applied Psychology


A working example


The Barriers


3 fundamental barriers

Not walking the talkNon participationEmpowerment is a byproduct


How would you enable empowerment in your organisation?


The enablersLeadershipPositive leadershipe.g.Trust, authenticity, supportHigh performance practicese.g.Training, rewards, recognition, participation, etc Access to resources Interesting work

IndividualSelf evaluation

Self-efficacyLocus of control

Full citation: Seibert, S.E., Wang, G, and Courtright, S.H. (2011). Antecedents and consequences of psychological and team empowerment: A meta-analytic review. Journal of Applied Psychology


Schiens 5AttentionReactions to crisesRole modelingAllocation of rewardsCriteria for selection and dismissal


Hand over plansThe RoleSkills neededCurrent skill levelGap analysisTimescales


empowerment

Business

team empowerment

sausage factory model

denition of empowerment

participation empowerment

empowerment questions

high performance practices

word power

role skills