empowering people and the industry - iata · 7 8 iata training centers iata training centers are...

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As the leading provider of global aviation training solutions and professional development programs, IATA Training and Development Institute (ITDI) develops human capital for tomorrow’s air transport industry.

Our internationally recognized programs reflect the changing needs of our industry, and cover all areas of the aviation industry including: air navigation services, airline management and aviation law, airports, aviation security, cargo and dangerous goods regulations, civil aviation management, ground operations, environment, organization and human performance, quality and airline operations, revenue accounting and control, safety, and travel and tourism.

We harness the power of technology to bring you a wide variety of training vehicles that are innovative, flexible and cost-effective.

Empowering People and the Industry

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With over 350 partners around the globe, IATA training is easily accessible – no matter where you may be in the world. ITDI provides flexible training options and guidance designed around you and your goals.

Global, Academic and Industry Partners

Industry Partnerships

Harvard Business Publishing Boston, Massachusetts

Stanford Center for Professional DevelopmentStanford University, California

University of GenevaGeneva, Switzerland

Nanyang Technological UniversitySingapore

GlobalReach

30+diplomas

50locations

150countries

300instructors

300+course offerings

400global partners

10 000trained through IATA Training Centers every year

55 000trained through IATA Global Training Partners every year

An investment in your employees generates immediate returns.

RETURN ON INVESTMENTInvesting in employees not only provides them with an improved skill-set by which to work more effectively and efficiently, but instills a level of confidence among clients, shareholders and other important stakeholders, resulting in an even more impressive bottom line for you.

ITDI training solutions offer a smart, cost-effective way to update and fill your skills gaps to improve your output and meet the demands of the future. Over 80% of our students have said they would recommend an ITDI course to their colleagues.

1global training institute dedicated to your success

Academic Partnerships

Whether you would like to receive personalized training delivered by experts at one of our Regional Training Partners (RTP), instruction on e-learning material and publications through an Accredited Training School (ATS), or register for an exam at one of our Authorized Training Centers (ATC), we’re here to help you every step of the way.

• 15 Regional Training Partners (RTP)• 130 DGR Accredited Training Schools (ATS)• 220 Authorized Training Centers (ATC)

International Civil Aviation Organization (ICAO)Montreal, Quebec

CAE Inc. (CAE)Montreal, Quebec

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IATA Regional Training Partners (RTP)IATA Regional Training Partners are independent organizations that offer a selection of IATA classroom courses and diploma programs.

IATA carefully selects training partners to ensure the integrity and accessibility of our programs. Our network is continually expanding as we work to meet the needs of a growing industry.

Following is a list of IATA Regional Training Partners by region:

Ghana Civil Aviation Authoritywww.gcaa.com.gh

Kenya Airwayswww.kenya-airways.com

AFRICA

ASIA PACIFIC

EUROPE

LATIN AMERICA

MIDDLE EAST AND NORTH AFRICA

RUSSIA AND CIS

Asset Aviation Internationalwww.assetaviation.com

Singapore Aviation Academywww.saa.com.sg

Air Baltic Training Ltd.www.airbaltictraining.com

Turkish Airlines Inc. Aviation Academyhttp://akademi.thy.com

Miami Technology Group (MIATECH)www.miatech.net

TALMA Training Schoolwww.talma.com.pe

Arab Air Carriers Organizationhttp://www.aaco.org/Training

ASE Educationwww.aseeducation.org

Egypt Air Training Centerhttp://training.egyptair.com

Gulf Centre for Aviation Studieswww.gcas.ae

Gulf Aviation Academywww.gaa.aero

Non-Commercial Partners Aviation Center (NPAC)http://www.npac.ru/en/partnership/about

IATA Accredited Training Schools (ATS) are independent organizations authorized by IATA to deliver training programs in the field of Dangerous Goods Regulations.

ATS are entitled to deliver specialized technical and management training courses, such as:• Dangerous Goods Regulations - Initial• Dangerous Goods Regulations - Recurrent• Dangerous Goods Regulations - Awareness• Infectious Substances Regulations• Radioactive Materials

Partnership with IATA in the training field authorizes ATS’ to deliver IATA training courses locally and enables students and professionals to upgrade their professional competencies to IATA standards.

Becoming an ATSCriteria for endorsement are based on Section 1.5 of IATA’s Dangerous Goods Regulations and IATA’s Dangerous Goods Training Standard. Additionally, schools must undergo a rigorous review of teaching materials, tests and instructor credentials. To maintain endorsement, all schools must pass an annual re-accreditation review and may be audited at any time.

IATA Authorized Training Centers (ATC) are independent training facilities authorized to teach IATA Training Programs in the fields of Aviation, Travel and Tourism and Cargo and Dangerous Goods Regulations, including the following specific IATA Training Programs:

• IATA International Travel & Tourism Program• IATA International Cargo Training Program• IATA International Aviation Training Program• IATA - Harvard Leadership and Management Diploma• Stanford - IATA Aviation Management Certification

Program

ATCs recruit and train students, while examinations are organized and supervised by IATA coordinators located in the ATC’s country or region.

Becoming an ATCAuthorization is granted based on demonstrated instructional expertise in addition to the institution’s overall ability to provide quality training.

Accredited Training Schools (ATS)

Authorized Training Centers (ATC)

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IATA Training CentersIATA Training Centers are strategically located in every corner of the globe, in some of the world’s most celebrated cities: Beijing, Delhi, Geneva, Miami, Montreal and Singapore. All IATA training facilities offer modern, state of the art training facilities; and when you choose to study at an IATA Training Center you are guaranteed to receive training from IATA Registered Instructors, each of whom are experts in their fields.

Onsite facilitiesPrinters, WiFi Internet connection and quiet workspaces are complimentary for the duration of your stay at any one of our IATA Training Centers.

AccommodationCourse participants benefit from special rates with hotels near each IATA Training Center.

Training Solutions

Customized SolutionsAll ITDI courses can be adapted to your organization’s needs and delivered on your premises by an IATA trainer.

Instructor-led TrainingClassroom Training - courses spanning all areas of study are offered in 50 locations worldwide, including six state-of-the-art IATA training centers strategically located in Montreal, Miami, Geneva, Singapore, New Delhi and Beijing.

In-Company Training - experts in a variety of specialized fields offer onsite training for companies, tailoring content to suit their specific needs. Onsite training is extremely cost-effective for you and can be highly motivating for your employees.

Learning TechnologyMobile learning - course material is professionally developed to deliver comprehensive instruction, in keeping with ITDI’s high standards. The material can be accessed via CD-ROMS and e-books or delivered directly to the student with the revolutionary apple iPad™. These advanced learning solutions facilitate endless possibilities for students’ personal and professional growth.

E-learning - reduce costs and training time with this flexible, quick and easy option. Students can enroll anytime, study at their own pace and obtain the knowledge and skills they require to upgrade their professional competencies.

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Distance LearningTechnology

Instructor-LedLearning

IATA Training and Development Institute offers over 300 unique courses each year led by a world-class faculty of professionals who are subject-matter experts in their fields.

The classroom setting provides opportunities for participants to engage in practical training from top industry professionals and to exchange with peers from around the globe. Participants may study at one of our six IATA Training Centers or at one of fifty other worldwide classroom locations.

ITDI FacultyFrom program design to delivery, ITDI is at the leading edge of innovation and change. We work with professionals who are at the forefront of their diverse fields of expertise to shape the design and development of our courses.

With over 300 highly qualified instructors based around the world, our faculty boasts world-class professionals who are immersed in the culture of their host country. Every year IATA assigns senior IATA Subject Matter Experts (SME) to work as in-company trainers for clients situated in every corner of the globe.

Benefits of classroom training:• Learn from industry experts• Reinforce what you learn through case studies,

simulation exercises and other exemplary methods taught by IATA Registered Instructors

• Global networking: interact with professionals in your field

• Study from official IATA training and materials• Learn in modern, state of the art training facilities

Customized and cost-effective in-company training developed exclusively for your company’s needs.

Every single one of IATA’s classroom courses can be customized according your organization’s specific needs and delivered on your premises, whereever in the world you may be located. IATA offers multiple and single course packages that can be developed exclusively for you.

Benefits of In-Company training:• Expert instruction by IATA Registered Instructors• Customized courses• Training on your schedule• Training from the convenience of your office• Cost effective - benefit from group rates

In-Company Training

Classroom Training

IATA Learning Technology courses deliver comprehensive instruction to busy aviation and travel industry professionals. Our training solutions are interactive, learner-friendly, and available in a variety of convenient formats.

More than 30,000 young professionals each year gain the skills to maximize job opportunities across the aviation, cargo, and travel and tourism industry sectors through IATA’s Learning Technology programs.

Courses are available in the following formats:• eBook (formatted for all portable electronic devices)• Textbook• eLearning

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Certification and Diploma ProgramsIn these difficult economic times it is becoming increasingly important to differentiate one-self, resulting in an ever more specialized global marketplace. Earning a diploma in your respective industry segment will set you apart from the competition as a recognized specialist, increase your efficacy, and keep you on top of the latest techniques and developments in your area of specialization.

* A maximum of two courses successfully completed prior to registering for a diploma may be applied to any new diploma.

2. Register for required and elective courses specified by the diploma of your choice, and indicate whether you have completed one of the applicable courses in the past two years*.

1. Select a diploma 3. Complete all required and elective courses within a period of two years (unless indicated otherwise).

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Air Cargo ProfessionalRecognizing a new generation of global aviation leaders, able to operate across boundaries and lead our industry to future success.

Diplomas at a GlanceDiploma courses may be taken independently to earn an IATA certificate and/or applied toward a diploma.

IATA awards diplomas to those whom complete a combination of two required and two elective courses within a period of two years, unless otherwise noted.

Air Cargo Management

Required:• Air Cargo Management• Managing Air Cargo Operations

Elective:• Cargo Marketing Essentials• Cargo Revenue Management• Cargo Customer Service Excellence• Strategy and Negotiation for Air Cargo Professionals• Emerging trend in Cargo Technology• Cargo Security

Who can benefit:• Cargo and airlines analysts responsible for cargo business• Cargo and airlines managers• Regulators and Air Cargo industry stakeholders

Air Cargo Operations

Required:• Cargo Skills and Procedures• Dangerous Goods Regulations – Initial (Category 6)

Elective:• Advanced Cargo Skills and Procedures• Special Cargo Handling: Live Animals, Perishable, Temperature Sensitive• ULD Handling Fundamentals• International Customs Process and Documentation• Cargo Security

Who can benefit:• Entry level cargo operations staff• Cargo Customer Service Agents• Cargo Warehouse Agents• Station managers cargo operations• New cargo supervisors and cargo operations managers• Cargo training and development specialists

Cargo Revenue Accounting and Control

Required:• Cargo Interline Accounting and Control• Cargo Proration• Cargo Rating and Control• Cargo Sales and Revenue Processing

ITDI offers a wide range of diplomas covering all segments of the aviation industry. While any course may be taken on a stand-alone basis, we encourage participants to select a program leading to an IATA diploma. It is not necessary to commit to a diploma program at the outset. However, the earlier a diploma program is selected, the sooner IATA can work with you or your employees to help further professional development.

Diploma RequirementsThe curriculum is based on four courses related to a field or specialization. To obtain a diploma, one must successfully complete all required courses plus elective courses of his or her choice within a period of two years. Required and elective courses that have been successfully completed within the specified time frame may also be applied to a diploma of your choice*.

How to apply:

IATA Certification

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Dangerous Goods Regulations

Required:• Dangerous Goods Regulations – Initial (Category 6)• Cargo Skills and Procedures

Elective:• Infectious Substance Transport• Regulations on the Transport of Radioactive Material• Guidelines for Shipping Lithium Batteries by Air• Quality System for Dangerous Goods Operations

Who can benefit:• Airline acceptance staff, shippers and freight forwarders• Cargo training and development specialists• Ground handling and load control staff involved in the cargo chain• Regulatory compliance specialists• Personnel from the Departments of Transportation and Civil Aviation Authorities• Operations and station

IATA Air Cargo Diploma

Required:• IATA Cargo Introductory Course (Distance Learning)• IATA Air Cargo Rating (Distance Learning)• IATA Dangerous Goods Regulations (DGR) – Initial or Recurrent (Distance Learning)

Who can benefit:• Freight forwarders• Cargo agent• Cargo professionals• Cargo operations manager• Cargo supervisors• Cargo training and development specialists

IATA Diploma in Handling Special Cargo

Elective Courses:• Live Animals Regulations• Shipping Guidelines for Infectious Substances• Shipping Perishable Cargo• IATA Dangerous Goods Regulations (DGR) – Initial or Recurrent (Distance Learning)

Who can benefit:• Freight forwarders• Cargo agent• Cargo operations manager• Cargo supervisors• Regulatory compliance specialists• All Cargo professionals

Professional Training – Dangerous Goods Regulations

Required:• Dangerous Goods Regulations – Initial (Category 6)• Professional Skills for DGR Instructors (Category 6)• Dangerous Goods Instructional Techniques (Category 5, 8, 9, 10, 11, 12)

Elective:• Infectious Substance Transport• Quality System for Dangerous Goods Operations• Advanced Train the Trainer• Regulations on the Transport of Radioactive Material• Guidelines for Shipping Lithium Batteries by Air

Who can benefit:• Dangerous Goods instructors for categories 1, 2, 3 and 6 (DGR Acceptance level)• Dangerous Goods instructors for categories Category 5, 8, 9, 10, 11, 12• Dangerous Goods training and development specialists

Special Cargo Management

Required:• Live Animals Regulations• Shipping Perishable Cargo• Temperature Sensitive Cargo Handling• Dangerous Goods Regulations – Initial (Category 6)

Who can benefit:• Cargo agents• Freight forwarders• Airlines and cargo training specialists• Cargo operations managers and frontline supervisors• Cargo Product Managers responsible for Special Cargo Revenue

Supervisory Excellence – Air Cargo Professionals

Required:• Professional Air Cargo Supervisors• Advanced Cargo Skills and Procedures

Elective:• Dangerous Goods Regulations – Initial (Category 6)• International Customs Process and Documentation• Special Cargo Handling: Live Animals, Perishable, Temperature Sensitive• ULD Handling Fundamentals• Cargo Security

Who can benefit:• Cargo Operations staff with substantial cargo industry experience• Station managers and supervisors responsible for cargo operations• Cargo officers with air cargo experience

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COURSE HIGHLIGHTSAir Cargo Market Development for AirportsWorld cargo traffic will triple over the next 20 years, averaging 5.9% annual growth. Understanding challenges in the facilitation of air cargo business is of key importance for airport operations to develop the cargo business. This course focuses on assisting airport operations in the management of existing air cargo resources, maximization of potential air cargo opportunities and the enhancement of air cargo revenues.

Benefits:• Air Cargo Industry: Understand key issues that impact the long-term profitability of the industry; learn about emerging

trends and projections in global Air Cargo that will effect local markets; and obtain working knowledge of the key performance indicators used in the industry

• Regulatory Changes and Challenges: Learn about increasing security and customs mandates and gain working knowledge of how new security requirements affect airport cargo facilities

• Innovative, Collaborative Airport Infrastructure: Learn design trends at major cargo airports; acquire high-level knowledge of cargo products, how to design effective infrastructure that support them and become familiar with emerging technology in air cargo security

• Working Together – Partnership Opportunities: Learn who the key players in the air cargo industry are and how to successfully negotiate with them; and learn key strategies to attract air cargo to your airport

• Reduce business exposure through in-depth analysis of global government controls

Cargo Customer Service ExcellenceOnly the Great Survive – Creating Profit through Service ExcellenceGood service can’t be imitated. It’s either there or it’s not. Great companies know this and work hard to develop a service culture enabling growth of their long-term value chain. These forward-thinking companies recognize that by consistently delivering high-value service, they can gain competitive advantage.

Benefits:• Understand and Apply Service Value Chains in Air Cargo: Establish and end-goal: What is great service and how do

you know when you have achieved it?• Develop a Robust Air cargo Strategy that Fosters Ownership: Identify sources of value for customers,

understand the high cost of failure, and learn how to increase customer loyalty• Build a Service Culture in Air Cargo: Create and deliver differentiated services based on customers’ values, measure

and improve customer satisfaction, exceed customer expectations• Build a Strong, Adaptable Service Excellence Culture: Hire for attitude and train to develop skills;

communicate values, engage employees and create incentives to drive desired behaviors; lead by culture to generate business results

IATA Electronic Airwaybill (e-AWB)Become an expert in the implementation and usage of IATA electronic air waybill (e-AWB). Gain knowledge about the technology that supports e-AWB and how standardized messages facilitate communication between the shipper/freight forwarder, carrier and other important stakeholders.

Benefits:• Acquire pertinent knowledge concerning the implementation of e-AWB, core concepts and terminology• Learn how to operate the technology that supports e-AWB and understand how standardized messages facilitate

communication between the shipper/freight forwarder, carrier and other important stakeholders• Learn the necessary steps that carriers and shippers/freight forwarders are required to follow in order to successfully

adopt e-AWB• Facilitate implementation of e-AWB and ensure that access to resources is available to your organization

IATA ULD HandlingAcquire pertinent knowledge concerning aircraft Unit Load Devices (ULD), including: containers, pallets, nets and operations accessories for those whom are involved in baggage and/or cargo operations.

Benefits:• Learn what ULDs are, how ULDs work and why are they important• Learn how to store, handle and load various types of ULD• Learn how to build an airworthy load• Upon course completion, participants will understand how ULDs are designed, tested and certified as

airworthy• Facilitate implementation of e-AWB and ensure that access to resources is available to your organization

International Customs Process and DocumentationCompanies that understand Customs around the globe have a distinct market advantage. They eliminate delays, operate without fines and penalties, and have increased customer satisfaction and retention.

Benefits:• Understand Customs processes in: China, European Union, India, South America, and United States• Understand Customs paper and electronic requirements for airlines and freight forwarders• Learn how to develop effective internal processes and procedures that promote regulatory

compliance• Learn strategies and tactics to reduce and mitigate Customs fines and penalties

Live Animals RegulationsThis course is designed to teach participants how to use IATA’s Live Animals Regulations manual to ship live animals safely while complying with international standards.

Benefits:• Satisfy compliance standards and master the use of IATA’s Live Animals Regulations manual• Protect the safety and welfare of animals on the ground and in the air• Review and discuss special routings and animal behaviors• Identify and implement procedures to handle emergency situations• Understand the container design principles for live animals

Professional Air Cargo SupervisorSuccessful businesses know that investing in the next generation of leaders is critical in sustaining a competitive advantage and achieving corporate growth over the long term. IATA’s Professional Air Cargo Supervisor course equips supervisors with decision-making and execution skills necessary to excel as multifaceted leaders.

Benefits:• Foundational Skill Building: Develop interpersonal, communication and team-building skills to

promote a positive team environment• Cross-Functional Business Approach: Understand the basic cargo ecosystem and the regulatory

environment. Explore new ways and tools to manage day-to-day operations in an increasingly challenging environment as organizations face shrinking resources, intensifying competition, more price-sensitive customers and increased regulatory mandates

• Actionable Leadership: Through integrated exercises, analyze individual leadership decision- making challenges and learn how to drive results effectively. Learn supervisory techniques and build the confidence required to successfully manage day-to-day cargo operations

• Lead Change: Learn how to foster a climate that inspires change through personal leadership style, positive mindset and individual action

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*Prices in US dollars, before taxes.⁰Prices for E-Book version of course only.

Legend

Entry level Professional level Management level Diploma Required Diploma Elective

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Shipping Guidelines for Infectious SubstancesGain technical ‘know-how’ concerning the shipment of infectious substances by air and other modes of transport, and learn the obligations that must be met under various regulations which govern the movement of infectious substances and patient specimens.

Benefits:• Gain technical expertise concerning the shipment of infectious substances• Study from current Infectious Substances Shipping Guidelines based on the latest IATA Dangerous Goods

Regulations Manual• Promote safe and efficient handling practices in the workplace• Facilitate shipments by ensuring compliance

Shipping Perishable CargoDue to ever increasing demand and the economic downturn, one of the biggest issues in Air Cargo today is the need to improve efficiency and cost-effectiveness. Through this course, participants will learn how to adequately ship all types of time and temperature sensitive goods in a compliant manner and will master the use of IATA’s Perishable Cargo Regulations.

Benefits:• Review techniques to better manage time and temperature sensitive cargo• Explore the latest industry trends and types of perishable commodities transported by air• Reduce business exposure through in-depth analysis of global government controls• Identify new market opportunities and improve service to existing markets by studying transport standards and

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Strategy and Negotiation for Air Cargo Professionals“Strategic Negotiation” has a magical ring to it. But what does it really mean and how can you put it to work in your everyday environment?

Benefits:• Understand multiple competitive strategies in the Air Cargo market• Learn how to develop and manage a strategic position for your company• Learn how and when to implement the right strategy for maximum impact• Learn how to successfully negotiate with Air Cargo Professionals (i.e. Shippers, Freight Forwarders, Airlines, Ground

Service Providers and Regulators)• Understand, leverage and learn how to negotiate to achieve success and create a win-win

environment

IATA CARGO PROGRAM:www.iata.org/training/cargo

2012 Cargo Course ListCourse Title Description Method of

DeliveryCourse Duration(Days)

Non-Member Price*

Advanced Cargo Skills and Procedures

Learn advanced topics in air cargo operations to successfully manage the movement of freight through the global supply chain.

Classroom 5 $2,500

Air Cargo Management Learn the key elements necessary to run a great air cargo company. Classroom 5 $3,100

Air Cargo Management - University of Geneva Gain a 360° perspective on the air cargo business. Classroom 3 $2,500

Air Cargo Operations Essentials Gain a broad understanding of cargo agencies, airlines, and air cargo operations Classroom 8 $2,500

Air Waybill Rating Fundamentals Learn the basic cargo rating principles, rates and charges, advanced construction and combination principles. Classroom 5 $2,500

NEW! Cargo 2000 Gain a broad understanding of Cargo 2000 and how this quality management system is implemented in Air Cargo Industry Classroom 3 $2,200

Cargo Accident Investigation and Prevention

Focus on safety in a cargo environment by properly investigating accidents and developing effective prevention programs. Classroom 5 $2,500

NEW! Cargo Claims Handling Explore the latest trends and legal issues in Cargo Claims Handling. Classroom 3 $2,000

NEW! Cargo Customer Service Excellence

Good service cannot be imitated. Learn how to develop a service culture within your air cargo organization. Classroom 3 $1,900

NEW! Cargo Market Development for Airports

Learn key challenges in facilitating air cargo businesses at an airport. Classroom 3 $2,200

Cargo Marketing EssentialsLearn vital marketing principles and concepts used in the air cargo industry. Explore the application of various marketing strategies and their signifcance to an airlines bottom line.

Classroom 4 $2,500

NEW! Cargo Quality ManagementGain an edge on the competition. This course teaches a range of tools and techniques to enable you to implement a quality management culture in your organization.

Classroom 3 $2,200

Cargo Revenue Management Manage sales, pricing, inventory, and systems to capture revenue opportunities and remain competitive. Classroom 5 $3,100

Cargo Skills and Procedures Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Classroom 5 $2,500

Dangerous Goods Awareness - Flight Crew and Load Planners

Gain a working knowledge and understanding of dangerous goods regulations. (Category 10) Classroom 2 $900

Dangerous Goods Awareness - Passenger Handling Staff and Cabin Crew

Gain a working knowledge and understanding of dangerous goods regulations. (Category 9 and 11) Classroom 2 $900

Dangerous Goods Awareness - Ramp and Warehouse Personnel

Gain a working knowledge and understanding of dangerous goods, their potential hazards and the procedures applicable to the tranport of dangerous goods by air. (Category 5 and 8)

Classroom 3 $1,200

Dangerous Goods Instructional Techniques

Design and deliver Dangerous Goods Awareness (Category 5, 8, 9, 10,11,12) training for your company using the IATA Dangerous Goods Regulations Manual.

Classroom 5 $3,100

Dangerous Goods Regulations - Initial

Learn about shipping dangerous goods, including: procedures, regulations, responsibilities, and best practices. (Category 6) Classroom 5 $1,700

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Legend

Entry level Professional level Management level Diploma Required Diploma ElectiveMembership Discounts are available. Please see page 23 for details.Please visit www.iata.org/training-2012 for course locations and dates.

NEW! Dangerous Goods Regulations - Shipper & Packers

Learn about shipping dangerous goods, including: procedures, regulations, responsibilities, and best practices. (Category 1 & 2)

Classroom 4 $1,500

Dangerous Goods Regulations – Recurrent

Revalidate your 24-month ICAO/IATA DGR requirement with the latest ICAO and IATA amendments and directives. (Category 6) Classroom 3 $1,200

Dangerous Goods Regulations (DGR) Instructor Refresher

Revalidate your 24-month ICAO/IATA DGR requirement with the latest ICAO and IATA amendments and directives. For DGR Instructors only (Category 6 )

Classroom 3 $1,500

Dangerous Goods Regulatory Updates Workshop

Remain well-informed and refresh your knowledge of IATA/ICAO Dangerous Goods Regulations. Classroom 2 $1,200

Dangerous Goods Regulatory Updates Workshop for DGR Instructor

Remain well-informed and refresh your knowledge of the IATA/ICAO Dangerous Goods Regulations for DGR Instructors. Classroom 3 $1,500

DGR Awareness /CAT 4/

This course is aimed at personnel who are not directly involved in handling dangerous goods (DG) about current DGR and procedures for transport of DG by air. The course reviews how to identify DG, hazard/handling labels and documents used for transportation of DG, and provisions for DG in passenger and crew baggage.

e-Learning/ ATC clasroom 1 $120

DGR Awareness /CAT 5 and 8/

This course is designed to train ramp and warehouse personnel to transport dangerous goods based on current IATA Dangerous Goods Regulations. Upon completion, participants will gain skills to identify classes of DG, hazard/handling labels, and DG package specification markings. Additionally, participants will learn how to recognize and identify potential hidden hazards in cargo and baggage, and will be aware of provisions for DG in passenger and crew baggage.

e-Learning/ ATC classroom 1 $120

DGR Awareness /CAT 9 and 11/

This course covers compliance requirements with respect to cabin crew and handling personnel in accordance with IATA DGR. Participants will learn the various dangerous goods (DG) classes, different hazard/handling labels, package and package specification markings, potential hidden hazards in cargo and baggage, provisions for DG in passenger and crew baggage, and DG emergency procedures.


DGR Awareness /CAT 10/

Fulfill ICAO/IATA DGR Training requirements for flight crew and load planners. Participants will learn how to identify dangerous goods (DG), hazard and handling labels, package and package specification markings, provisions for undeclared DG in cargo and baggage, provisions for DG in passenger and crew baggage, and DG emergency procedures.


IATA Air Cargo Rating

Advanced coverage of cargo rating principles, rates and charges in accordance with The Air Cargo Tariff (TACT), including: exploration of construction and combination principles, currency conversion rates, rounding off procedures, Air Waybill completion and proper declaration of goods.

Distance Learning/ ATC classroom

5 $240

IATA Cargo Courses with Harvard ManageMentor

In addition to IATA Cargo Courses you can enroll for 44 HMM modules, valid for 8 months. HarvardManage Mentor (HMM) incorporates state-of-the-art, media-rich content furnished by Harvard Business School faculty, global business leaders and practitioners in the field of leadership development. It is a valuable online reference that companies around the world trust to help boost individual and corporate performance by helping you handle the small and large Management & Leadership issues you may face.

Distance Learning/ ATC classroom and e-learning

at own pace

price of the applicableIATA Course+ $250

IATA Cargo Courses for IATA - Harvard Diploma

Develop your cargo career by choosing one of Cargo Introductory, Cargo Rating or DGR IATA Training and Harvard ManageMentor leading to the IATA-Harvard Diploma in Leadership & Management.

Distance Learning/ ATC classroom and e-learning

at own pace $1,150

Course Title Description Method of Delivery

Course Duration(Days)

Non-Member Price*



Non-Member Price*

IATA Cargo Introductory Course

Coverage of basic cargo procedures, including: operation of freight forwarders and airline cargo units, loading methods for various types of aircraft, Air Waybill completion and basic rating, IATA geography, TACT, AOG, and other cargo manuals.


5 $310

IATA Dangerous Goods Regulations (DGR) - Initial

Learn how to apply IATA Dangerous Goods Regulations, including: coverage of legal requirements, responsibility of shippers, agents, and airlines; and techniques concerning preparation and process of dangerous goods shipments including: identification and classification of individual dangerous goods items, and coverage of “Shipper’s Declaration for Dangerous Goods.”


at own pace $310

IATA Dangerous Goods Regulations (DGR) - Recurrent

IATA Dangerous Goods Regulations (DGR) - Recurrent A refresher course on IATA Dangerous Goods Regulations, participants will receive detailed reviews of updates within the current edition of the DGR Manual.


3 $240

NEW! IATA Electronic Airwaybill (e-AWB)

Become an expert in the implementation and usage of IATA electronic air waybill (e-AWB). Gain knowledge about the technology that supports e-AWB and understand how standardized messages facilitate communication between the shipper/freight forwarder, carrier and other important stakeholders, so that you can install e-AWB in your organization with ease.


Infectious Substance Transport Learn technical aspects regarding shipping infectious substances by air. (Division 6.2) Classroom 2 $1,200

International Cargo Operations and Documentation

Learn skills to handle international cargo and become proficient in global regulatory and documentation requirements. Classroom 5 $2,500

NEW! International Customs Process and Documentation

Companies that understand Customs around the globe have a distinct market advantage. They eliminate delays, operate without fines and increase customer satisfaction and retention.

Classroom 3 $1,500

NEW! Introduction to e-freight Implementation

Explore IATA's e-freight program: the technology, readiness assessment, and how to implement the program. Classroom 3 $2,200

Lithium Batteries Transport Learn technical aspects regarding shipping lithium batteries by air. Classroom 1 $700

Live Animals Regulations

In-depth coverage of IATA’s Live Animals Regulations manual and its application, including: the safety and welfare of animals throughout the air transportation process process, coverage of different species and animal behavior, container design principles for live animals, and implementation of emergency procedures.

Distance Learning/ ATC clasroom

1 $310

Live Animals Regulations Gain working knowledge of IATA’s Live Animals Regulations manual to ensure animal safety and welfare on ground and in air. Classroom 3 $2,000

NEW! Managing Air Cargo Operations Master techniques to plan, build and manage world class air cargo operations. Classroom 4 $2,200

Pharmaceutical Cargo Handling Learn best practices in terms of handling pharmaceutical cargo, and review healthcare industry logistics needs and trends. Classroom 3 $2,000

NEW! Professional Air Cargo Supervisor Develop crucial management tools to lead and motivate your team to become more productive. Classroom 5 $2,000

Professional Skills for DGR Instructors

Design and deliver Dangerous Goods Acceptance (Category 6) training for your company using the IATA Dangerous Goods Regulations Manual.

Classroom 5 $3,100

Regulations on the Transport of Radioactive Material

Learn best practices concerning transportation of radioactive material by air. Classroom 1 $700

NEW! Safety Management Systems for Cargo

Develop and manage an integrated Safety Management System tailored for Cargo. Classroom 5 $2,500

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Membership Discounts are available. Please see page 23 for details.Please visit www.iata.org/training-2012 for course locations and dates.

Token Payment option

A convenient new token payment option has been developed to aid you in enrolling employees in IATA courses throughout the year via an easy, one-time fee:

Instructor-Led RegistrationTerms and Conditions for Classroom Registration

Registration DeadlineAll registrations must be received no later than 21 days prior to the course start date. Late registrations will be accommodated, provided seats are available.

Payments must be made without any set-off or counter claim and free of deduction or withholding. If you are required by law to withhold or deduct tax, then the amount of each invoice shall be treated as increased to the extent necessary to ensure that after any withholding or deduction IATA receives a net sum equal to the amount of the invoice.

Payment of feesFees are indicated per person and include course tuition and documentation.Fees do not include accommodation, meals or transportation.Fees are payable in US dollars and are published for:

NEW!

1. Simply call an ITDI center or sales representative to open an account.

2. Deposit the budget allocated toward your organization’s training needs.

3. You will then receive a traceable enrollment key number that can be forwarded to each employee whom would like to enroll in one of our courses.

Option 1:1. Visit http://training.iata.org/ signinup2. Create a student profile3. Select the courses you would like to take4. Pay by bank wire transfer, bank draft, check or money order

Option 2:1. Visit www.iata.org/training2. Select the course you would like to take3. Click on the “Prices and Registration” tab4. Click on the “Register” link5. Create a student profile6. Pay by bank wire transfer, bank draft, check or money order

Option 3:1. Call an IATA Training Center directly and register by telephone:

Montreal: +1.514.390.6777 Miami: +1 .305.779.9860 Geneva: +41.22.770.2820 Beijing: +86.10.8571.9262 Delhi: +91.124.4977111 Singapore: +65 64992293

Members:IATA/ICAO/ACI Members/IGHC Members/GSSA Members/IATA Partners/Airport Advisors

Developing Nations Status Members:IATA/ICAO/ACI Members/IGHC Members/GSSA Members/IATA Partners/Airport Advisors headquartered in Developing Nations (listed throughout as DNA).

Non-Members:All other parties not listed above

Shipping Guidelines for Infectious Substances

Learn about various regulations that govern the transport of infectious substances internationally. This course is focused on each step in the shipping process of substances that are classified in UN Division 6.2 including classification, identification, marking, labeling, packing and documenting shipments. In addition you will find information regarding the transport of “biological products”, “clinical waste”, and “exempt human & exempt animal” specimens. Training covers not only air transport, but also other mode of transport including sea, road, rail and courier systems.


1 $310

Shipping Perishable Cargo

Gain advanced knowledge in transport of Time and Temperature sensitive goods, explore the latest industry trends and best practices for transportation of all types of perishable commodities. Learn transport standards, labeling, marking, storage, handling and documentation of perishable shipments. Acquire the necessary skills for Air Transport Logistic for Time and Temperature Sensitive Healthcare Products.


1 $310

Shipping Perishable Cargo Gain working knowledge of IATA’s Perishable Cargo Regulations to ship perishables safely. Classroom 2 $1,500

Simplified Interline Settlement - Cargo

Understand the impact of SIS on Cargo Interline Billings and how to prepare for its implementation as per the ISPG. Classroom 5 $2,500

Simplified Interline Settlement - Miscellaneous

Understand the impact of SIS on Miscellaneous and UATP interline billings and how to prepare for its implementation as per the ISPG.

Classroom 5 $2,500

NEW! Strategy and Negotiation for Air Cargo Professionals

“Strategy Negotiation” has a magical ring. But what does it really mean and how can you put it to work? Classroom 3 $2,200

ULD Handling Awareness

A foundation for aircraft unit load devices (ULD), this course fulfills requirements outlined by IATA and aviation authorities regarding the safe operation of ULDs, including: containers, pallets, nets and accessories. Upon completion, participants will know how to identify and handle different types of ULDs , how to build an airworthy load and how to store, handle and load various types of ULD, leading to the reduction of expensive damage to cargo and aircraft.


ULD Handling Fundamentals Gain the knowledge required to handle, transport and manage ULDs within your operations. Classroom 5 $2,000



Non-Member Price*

How to RegisterThree easy ways to register:

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Distance Learning RegistrationHow to Register

Two easy ways to register:

Option 1:1. Visit www.iata.org/training2. Select the course you would like to take3. Click on the “Prices and Registration” tab4. Click on the “Buy Now” button and fill in the required fields5. Pay with a major credit card (MasterCard, Visa, Amex), check, bank draft, bank transfer IATA Clearing House

Option 2:1. Register via email at: [email protected]

Membership DiscountsIATA Training and Development Institute offers special discounts to IATA Members and Strategic Partners around the world. Please refer to the lists below to see how your organization can benefit.

MembersThe following members receive a 15% discount off all regular priced IATA courses: IATA/IATA Member Airlines/IATA Strategic Partners/ICAO/ACI Members/IGHC Members/GSSA Members

Developing Nations Status MembersMembers whose organizations are headquartered in developing nations are eligible for a 30% discount off all regular priced IATA courses.

Strategic PartnersStrategic Partners receive a 75% discount off the first two seats of any IATA course within a given year.

Corporate ContactsDirect Sales by Region

Asia PacificMr. Lu LUODirect Sales RepresentativeTel: +65 6499 2311Email: [email protected]

China/North AsiaMs. Rachel ZHANGDirect Sales RepresentativeTel: +86 108 571 9351Tel: +86 13 90 11 92 355Email: [email protected]

Europe/Russia/CISMr. Vyron Manousos LOUPASISDirect Sales RepresentativeTel: +41 22 770 2565Mobile: +41 797351062Email: [email protected]

India/South AsiaMr. Gurjit GILLITDI Regional Training BusinessDevelopment ManagerTel: +91 124 4977111Email: [email protected]

The AmericasMs. Monica VEGH REQUENADirect Sales RepresentativeTel: +1 514 874 0202 ext 3540Email: [email protected]

Middle East/AfricaMr. Rabih KIKANOAssistant Manager, Direct SalesTel: +96 265 804 245 ext 1218Email: [email protected]

Product Management

Mr. Ismail ALBAIDHANIHead, Global Partnership and Learning Innovation, ITDIIATA Training and Development InstituteTel: +1 514 874 0202 Ext. 3632Email: [email protected]

Mr. Maurizio ANICHINIHead, Instructor-led Learning, ITDIIATA Training and Development InstituteTel: +41 22 770 2845Email: [email protected]

Mr. Elin LAMBREVProduct Manager, CargoIATA Training and Development InstituteTel: +1 514 874 0202 ext. 3462Fax: +1 514 390 [email protected]

Ms. Isabella ANDERSONProduct Manager, Cargo and DGR TrainingIATA Training and Development InstituteTel: +41 22 770 2895Fax: +41 22 770 2681Email: [email protected]

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