empowering leaders - enterprise · pdf filegeneral mills – 2005 – north ......
TRANSCRIPT
Empowering
Leaders ATTRACTING, RETAINING & GROWING
Background
Launched CI |Lean Journey in three different organizations
General Mills – 2005 – North America Manufacturing
WW Johnson – 2008 – 70 employees; $60mm – ground beef – Foodservice
J&B Group – 2014 – 700 employees; $$700mm sales; three core plants
Zero Waste Single Piece Flow Total Employee Engagement
• Company Culture
• Team Leadership
• Change Readiness
What does change mean?
The Change Lie
People don’t like change, especially at our company. X
People embrace change
People embrace change
Provides new experiences, variety, opportunity, hope,
future oriented
Rewards of less remedial tasks, less manual effort, fewer
mistakes (zero errors)
More intellectual challenge, better use of my talents,
recognition
People resist
Uncertainty
Loss of control / out of control
Less pay
Unknown / feeling vulnerable
Cannot answer WIIFM
Change leadership may be experiencing these points of resistance
– not to the change, but to not addressing the personal impacts
that could result from the change.
Empowering leaders
retaining & growing
Making sure that they have a good balance of D, S, and O.
Leaders Eat Last by Simon Sinek
Dopamine
The motivation hormone – released when you accomplish a task,
achieve a new record, job well done. It’s the Eureka feeling when
we “make a basket – score some points.”
How do you keep score? Is it exciting, visible, easy
to understand, releasing Dopamine (motivating)
or just work, holding people accountable,
penalizing….
How frequently – real-time by shift; weekly,
monthly?
Forward predicting, actionable or only financial
(rear-looking)?
Increase the dopamine and broaden the
experience
Serotonin – the leadership chemical
Social recognition
Builds confidence, pride, status
Sense of accomplishment
Primary purpose of graduation ceremonies
and professional awards
Creates a true accountability from recipient back
to the organization
We thank the coach, parents, associates,
God – whoever offered us support and
protection to accomplish
Oxytocin – the love chemical
Deep trust, friendship, love
People we rely on to watch our backs
Acts of generosity
When oxytocin is present in
the workplace
Innovation happens
Experimentation is okay
People feel empowered
We work within a circle of
safety – we belong
Empowering leaders
retaining & growing
People embrace change.
Have a good balance of D, S, and O.
Leaders Eat Last by Simon Sinek
