empowering communication

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© DW GROUP, LLC 2010 Awareness of How we Communicate (“Would we want to be spoken to like that?”) Attitude-The Golden Rule Do unto others… Action—Positive communication Communication Awarenes s Attitude Action

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Page 1: Empowering Communication

© DW GROUP, LLC 2010

Awareness of How we Communicate (“Would we want to be spoken to like that?”)

Attitude-The Golden Rule Do unto others…

Action—Positive communication

CommunicationAwarenessAttitudeAction

Page 2: Empowering Communication

© 2008 DW GROUP, LLC

When we become AWARE of our reflex response, we can stop and THINK before we react.

Will getting upset make the situation better?

Will taking action make the situation better?

AwarenessAwareness

Attitude Actio

n

Page 3: Empowering Communication

Trust—McDonald’s Survey Responses to-How can you Empower others in your Life?

Trust people Support them

Allow them to speak their mind and let ideas come to life

Maintain a positive outlook (when possible) display reliability

Let them follow their instincts, let people learn what works for them

By trusting them to do tasks I normally do and letting them know I depend on them to follow through.

Trust in others to do their jobs without micro managing through concise communication

Give my trust to those who report to me by not asking for detailed check-ins on their projects, and by allowing them to follow through on their ideas even if i am not sure it will work

Page 4: Empowering Communication

The Difference between Bosses & Leaders

Page 5: Empowering Communication

The Difference between Bosses & Leaders

Boss1) Drives employees2) Depends on Authority3) Inspires Fear4) Says "I"5) Places blame 6) Knows Everything7) Uses People8) Takes credit9) Commands10) Says, "Go"

Leader1) Coaches 'em up2) Depends on Good will3) Generates Enthusiasm4) Says, "We"5) Fixes the breakdown6) Shows how it is done7) Develops People8) Gives Credit9) Asks10) "Let's Go"

Page 6: Empowering Communication
Page 7: Empowering Communication

We are ALL Leaders

Page 8: Empowering Communication

“You must be the change you want to see in the world” -Mahatma Gandhi

In order to inspire others, and lead others, you must demonstrate the qualities and actions that you want your followers to do. You can only lead others by action.

Leadership

Page 9: Empowering Communication

© DW GROUP, LLC 2010

From both Perspectives (Bosses/Leaders and Employees/Colleagues)

Parents & Children (Kids need to earn trust and parents have to work on empowering their children)

Significant Others

Both Leaders and Employees need to focus on Empowerment

Page 10: Empowering Communication

Spectrum of Empowerment

ColleaguesLeaders

Allow Empowerment Earn Empowerment

Empowerment Summit!

Do a good JobRecognize a good job

Grow & LearnGrow & Learn

CommunicateCommunicate

Encourage othersEncourage others

Reward & Recognize

Page 11: Empowering Communication

© DW GROUP, LLC 2010

We can’t control all of the things that can cause us stress

But . . . We can control our RESPONSE to them if we “Reflect” before we “React”

or

“It's not worth getting upset”“OH !#&$%!”

We do have a Choice!

Page 12: Empowering Communication

Let’s Harness the Power of this group over the next 12 months and Let’s

Empower!!!

I propose that we as a group harness the power of all of this brainpower and talent and over the next

12 months to implement an Empowerment initiative that will be impactful, groundbreaking and

literally Life Changing!

It’s Empowerment Time!