EMPLOYMENT LETTERS

Instituto Guatemalteco Americano -IGA- Teacher Eddy Barrios Computación

Vera Estefani Fabiola Cerna Martínez 311-5 Gema Lisely Castillo Mijangos 305-2

6º. Secretariado “B” y “C”

Guatemala, 14 de mayo de 2012

THE RESUME

It is sometimes called a data sheet or vita. It is an OUTLINE of all you have to offer a new employer, it presents your

qualifications, background, and experiences in a way that will convince a business person to grant you an interview. It is the first impression you make on an employer. The resume must have a neat appearance, the information contained on

your resume must be accurate and complete. It must include your work experience, skills, and educational background

and references

JOB APPLICATION LETTER

A job application letter is written to an organization where you are applying fora particular job position, this tipe of application has to begin with the designation you have

applied for. In this type of letter you need to give details like your educational qualifications, prior work experience, skills, and qualities or only say that all that information is

detailed in the resume.

4th Avenue 4-13, Zone 5 Mixco, Guatemala April 24, 2012 Mr. Paul Boesch Saúl E. Méndez Guatemala 3th. Avenue 23-81, Zone 10 Guatemala, Guatemala Dear Mr. Oscar: I would like to apply for the position of bilingual secretary that you advertised April 23 in the newspaper Prensa Libre. The position fits my qualifications, experience, career interests and expertise. According to the advertising, the position requires skills in typing, shorthand, correspondence, and a good management of the computer. My work experience, moreover, has helped me develop the ability to treat and deal with the public. Enclosure is my resume which provides more details on my qualifications, experience and expertise. You can reach me in my e-mail address fabiola.cerna.martinez@gmail.com and at 59345698 during regular business hours. I would appreciate your giving me the opportunity to discuss my qualifications in person. I am available for an interview at you convenience. Sincerely yours, Fabiola Cerna Martínez Bilingual Secretary

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FOLLOW UP LETTER

This letter is sent after an interview. For this reason it can be highly effective. The follow up letter should be courteous

and brief. It should thank the employer for the time he spent in the interview and restate the interest in the job.

12 Avenue 7-23, Zone 16 Guatemala Guatemala April 14, 2012 Mr. George Smith Cervercería Centroamericana 4th Avenue 2-21, Zone 2 01002 Guatemala Dear Sir: Thank you for taking the time of your busy schedule to discuss my qualifications in person. After speaking with you, I believe that I would be a perfect candidate for this position, and I sincerely hope I will have the chance to work for your company. Enclosed are the letters of reference you requested. Thank you again for your time and consideration. I look forward to hearing from you soon. Sincerely yours, Gema Castillo Enclosure: 3

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The reference is a report, this letter verfies facts. It must includes a statement of the letter’s purpose and an account of the duties performed by the aplicant or of the applican’t

general qualifications.

LETTER OF REFERENCE

CITY BANK 9th Avenue 8-18, Zone 10

Guatemala City

May 14, 2012 Lorena Smith Cervecería Centroamericana 5th Avenue 8-80, Zone 2 Guatemala City Dear Mrs. Smith: It is my pleasure to provide the information you requested regarding Ms. Fabiola Cerna with the understanding that this information will be kept confidentially. Ms. Fabiola Cerna always demonstrated to be a reliable and confident person, she was always willing to work hard; additionally, she is an enthusiastic person with sincere effort. Sincerely yours, Gema Castillo General Manager Le

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The recommendation letter is an endorsement, it must be persuasive. It must includes a statement of the letter’s purpose and an account of the duties performed by the aplicant or of the applican’t general qualifications. The

letter of recommendation would add a third item; a concluding statement specifically recommendig the applicant

for the particular position

LETTER OF RECOMMENDATION

CITY BANK 9th Avenue 8-18, Zone 10

Guatemala City

May 14, 2012 Lorena Smith Cervecería Centroamericana 5th Avenue 8-80, Zone 2 Guatemala City Dear Mrs. Smith: It is my pleasure to provide the information you requested regarding Ms. Fabiola Cerna with the understanding that this information will be kept confidentially. Ms. Fabiola Cerna always demonstrated to be a reliable and confident person, she was always willing to work hard; additionally, she is an enthusiastic person with sincere effort. Therefore, I can recommend Ms. Fabiola Cerna, without hesitation for the position of Executive Assistant in your company. Sincerely yours, Gema Castillo General Manager

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In a situation where you find a job that does not meet your

needs or expectations, you should send a courteous and discreet letter declining the job, by doing so, you will

preserve a potentially valuable business contact and leave open the possibility of a future employment.

DECLINING A JOB OFFER

2 Avenue 7-23, Zone 16 Guatemala Guatemala May 14, 2012 Mr. Paul Lasnivat Glaxco Smith Company 4th Avenue 2-05, Zone 4 Guatemala, Guatemala Dear Mr. Lasnivat: Thank you for taking time to discuss my qualifications. I appreciate your offering me a position as assistant manager Unfortunately, I have accepted a position with another company. I sincerely appreciate your offer but as I mentioned in the interview I am eager to put my skills in communication to work. However, thank you for your consideration, and I hope you will understand my decision. Sincerely yours, Fabiola Cerna Martínez Bilingual Secretary De

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This is a negative response to a job Application. In this kind of letters you explain to the candidate that he or she was no selected for the position. You can also encourage the person to apply again in the future. Always end this kind of letters

with a positive note and wish the person success.

REJECTING A JOB APPLICANT

CERVECERÍA CENTROAMERICANA 4th Avenue 2-21, Zone 2

01002 Guatemala May 14, 2012 Ms. Gema Castillo 1 Street 8-83, Zone 4 Guatemala City Dear Ms. Castillo: Thank you very much for your interest in employment opportunities with Cervecería Centroamericana, Unfortunately I must inform you that we have filled the position of Executive Assistant that you recently applied. We have checked your background and experience; however, we have concluded that another candidate's qualifications more closely match our requirements. We sincerely regret that we cannot offer you a position in our organization at this time. We appreciate you taking the time to interview with us and we wish you success in your career. Sincerely yours, Peter Smith Human Resources Manager

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As with refusals, resignations must convey a negative message as positively as possible. Your letter of resignation should express regrets, not anger. You must state that the letter is your resignation, mentioning the date on which you would like to leave, you should also express appreciation for your old job and you should offer assistance with any work

that you will be leaving.

LETTER OF RESIGNATION

4th Avenue 4-13, Zone 5 Guatemala, Guatemala May 10, 2012 Mr. Paul Boesch Saúl E. Méndez Associates 3th. Avenue 2-83, Zone 13 Guatemala, Guatemala Dear Mr. Boesch: I am writing you to officially extend my resignation from Saúl E. Méndez Associates effective Friday, June 1th, 2012. In this company I obtained a lot of experience. I could not ask for a better group of colleagues. I have grown in many ways here and will always treasure the opportunities provided for me; unfortunately I have to leave the company for personal reasons. Please let me know if you have any question. Sincerely yours, Fabiola Cerna Martínez Bilingual Secretary

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