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CURRICULUM VITAE [email protected]

PERSONAL PROFILE

First Name: Moses

Last Name: Kijjambu Ouma

Address: Kawempe Tura

Date of Birth: 12th June,1980

Citizenship: Ugandan

Sex: Male

Contacts: 0775373423/0701145138 Email : [email protected] [email protected] Website : www.icttel-uganda.com

Iam a member of ISACA and a CISA student, certified in communication

and network security by cybrary, Biorisk management and international

postal systems. I am a specialist with a degree in information technology

and a diploma in business information technology.

I am a dedicated, committed and self-motivated person with excellent

interpersonal, problem-solving, analytical skills, I have proficiency in Labor

Management Software, as well as a proven ability to maintain high levels of

Confidentiality, Integrity and Authenticity. Iam good at report writing, and

self-starter with a keen eye for details.

EMPLOYMENT

UGANDA POST LIMITED (POSTA UGANDA)

2013-Todate

ICT support officer

Responsible for effective provisioning, installation/configuration, operation,

and maintenance of systems hardware and software and related

infrastructure to help in the day to day business operations.

Participate in technical research and development to enable continuing

innovation within the infrastructure. Ensure that system hardware, operating

systems, software systems, databases and related procedures adhere to

organizational values, enabling staff, Partners and service providers.

Other Responsibilities

Develop and maintain installation and configuration procedures.

Install new / rebuild existing servers and configure hardware, peripherals,

services, settings, directories, storage, etc. in accordance with standards and

project/operational requirements.

Website and social media management.

Operations and Support

Perform daily system monitoring, verifying the integrity and

availability of all hardware, server resources, systems and key

mailto:[email protected]


processes, reviewing system and application logs, and verifying

completion of scheduled jobs such as backups.

Perform regular security monitoring to identify any possible

intrusions.

Perform daily backup operations, ensuring all required file systems

and system data are successfully backed up to the appropriate media,

recovery tapes or disks are created, and media is recycled and sent

off site as necessary

Perform regular file archival and purge as necessary.

Create, change, and delete user accounts per request.

Investigate and troubleshoot issues.

Repair and recover from hardware or software failures. Coordinate

and communicate with impacted departments.

Identify user needs.

Maintenance

Apply OS patches and upgrades on a regular basis, and upgrade

administrative tools and utilities. Configure / add new services as

necessary.

Upgrade and configure system software.

Maintain operational, configuration, or other procedures.

Perform periodic performance reporting to support capacity planning.

Perform ongoing performance tuning, hardware upgrades, and

resource optimization as required. Configure CPU, memory, and disk

partitions as required.

Maintain data center environmental and monitoring equipment.

Software supervision/management

Installation and configuration of computer software applications

Performing upgrades, carrying out routine procedures and monitoring

user licenses.

Troubleshooting, diagnosing and solving hardware/software

faults/malfunctions.

User support functions

To setup new users’ account profiles and management of passwords.

To receive calls from users regarding ICT problems/necessary

support, document the complaints and take remedial action as per

standing procedures.


TRAINING

Ensure that the Help Desk systems and software are kept up to date

and messages are passed on and feedback received promptly by the

users.

Rollout new software, train staff and give routine technical

backstopping as may be requested.

Data management support

Support staff in generating returns and daily reports.

Carryout daily data and systems backups, documentation and storage

offsite in accordance with laid down procedures.

I also offer Systems Administration and support to :

Jabez victory Nursary and day care school

Mobipay agrosystems ltd

Posta website and social media management

YELLOW PAGES EXPRESS LIMITED

2003- 2013 Field officer Responsibilities

Maintain accurate schedules of stock held, Deliver umeme bills and pick meter readings as a proof of

delivery to umeme, Data entry of information concerning umeme meter readings, Handle school mail service; service aimed at helping students

interact with parents and friends. Any other duties assigned by the manager.

CERTIFICATES

ISACA CISA (Still ongoing)

Cybrary Communication and Network Security by

cybrary Ministry of health Biorisk management Unuversal postal

union International postal systems.

Barclays Ready to work

Work skills


EDUCATION

SKILLS

Technical skills

DEGREE LEVEL

Dates (from-to) 2013-2016 Name of institution Ndejje University

Title of qualification award

Bachelor of Information Technology (BIT)

Responsibility held Final Year Project Manager

DIPLOMA LEVEL

Dates (from-to) 2010 –2012.

Name of institution Uganda institute of information and communication technology-(UICT)


Diploma in information technology (business)-(ITB)

Responsibility held Project coordinator(An Engineering project)

ADVANCED LEVEL

Dates (from-to) 2000-2001 Name of institution Equatorial college Namuwogo


Uganda advanced Certificate in Education.(UACE)

Responsibility held Choir member

ORDINARY LEVEL

Dates (from-to) 1995-1998 Name of institution Kojja sss


Uganda Certificate in Education.(UCE)

Responsibility held Academic prefect

Problem solving/Troubleshooting skills

Team Work

Interpersonal skills

Analytical skills

Communication skills

Microsoft Office Packages Adobe Master Collection Packages Programming(Visual Studio, Eclipse, Mysql, Android, php ,

javascrip, wordpress, joomla, dropal, python)


LANGUAGE

Hobbies

Postglobal , Ips, Windows, Linux, Mssql Server General and technical troubleshooting

Microsoft Windows

Fluent in English and Luganda

Reading Inspirational Books

Watching Soccer, Tennis and Athletics

Jogging

Listening to Music.

REFEREES

MRS. LAMUNU JOYCE

HEAD INFORMATION TECHNOLOGY

POSTA UGANDA

P.O.BOX 7106 KAMPALA

0772457543

[email protected]

MR BWENJE MATHEW

AG. MANAGER EMS

POSTA UGANDA


0782548431

MR. LUDIGO JOSEPH

AG.SUPPERVISOR

POSTA UGANDA


0701525378

employment cv letter template - jobmart cv only.pdf · employment cv letter template author: savetz...

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