employee relationship management - ems.ipsos … brochure.…build employee engagement employee...

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Employee Relationship Management Improving Performance by Understanding Your Employees Loyalty

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Page 1: Employee Relationship Management - ems.ipsos … Brochure.…Build Employee Engagement Employee engagement is a two-way relationship, with mutual benefits for the employer and employees

Employee Relationship ManagementImproving Performance by Understanding Your Employees

Loyalty

Page 2: Employee Relationship Management - ems.ipsos … Brochure.…Build Employee Engagement Employee engagement is a two-way relationship, with mutual benefits for the employer and employees

Ipsos MORI provide leading edge employee research and consultancy services. Over the last 40 years we have been working in partnership with private and public sector organisations throughout the UK and globally.

Attract - Develop - RetainIpsos MORI use employee research to help organisations measure, build and maintain a culture that encourages employee engagement and delivers a tangible improvement to people and performance.

By truly understanding the employer-employee relationship, Ipsos MORI identify key people and performance issues and provide insight along every step of the employment journey – attracting, developing and retaining the best talent:

Prospective Employees

What attracts people to want to

work for you?

Are you at risk of new joiners leaving early in

their employment journey?

Current Employees

Does the internal reality match the external brand proposition?

Can you identify the “crunch”

issues influencing engagement and

the decision to stay or leave?

Former Employees

Why are they leaving?

Are they leaving on good terms?

Could they be enticed to return in

the future?

How will they speak of you in the wider

world?

Engagement

Employer Brand

Culture

Recruitment

Change

Communication

Leadership

Retention

Page 3: Employee Relationship Management - ems.ipsos … Brochure.…Build Employee Engagement Employee engagement is a two-way relationship, with mutual benefits for the employer and employees

Build Employee EngagementEmployee engagement is a two-way relationship, with mutual benefits for the employer and employees. For employees, engagement is about improving their working lives. For the employer it is about enhancing employee performance and the way they feel and act towards the organisation.

From the extensive analysis we have undertaken, we understand the complexity of this two-way relationship and what defines an engaged employee in an engaging organisation:

What is an engaged

employee?

Able to give their best

Satisfied with their job

Feels valued by their

employer

Feels motivated

at work

Speaks highly of the organisation as an employer

Page 4: Employee Relationship Management - ems.ipsos … Brochure.…Build Employee Engagement Employee engagement is a two-way relationship, with mutual benefits for the employer and employees

Benchmark Your PerformanceSuccessful organisations benchmark their performance against other employers nationally and internationally, providing both perspective and aspirational targets. The range and depth of Ipsos MORI’s benchmark portfolio is first class:

Geographic coverage Including UK and countries across Europe, Asia, North & South America

Sector coverage Numerous sectors from Financial Services to Manufacturing

Indices and demographic splits Including high performing companies, function, length of service, Generation X versus Y etc.

Subject coverage Including employee engagement, change, leadership, internal communication, performance management, development etc.

Our ApproachPartnership Building effective and creative working partnerships

Understanding Delivering value-added solutions which fit your organisations’ culture

Clarity Research that takes your people and organisation forward

Insight Leading edge analysis highlighting improvement areas for action

Flexibility Customised research and tailored user-friendly reporting

Action Support through guides, training & direct intervention

Credibility Long-standing reputation for independence & quality

Page 5: Employee Relationship Management - ems.ipsos … Brochure.…Build Employee Engagement Employee engagement is a two-way relationship, with mutual benefits for the employer and employees

At Ipsos MORI we constantly search for new and innovative ways to improve the employer-employee relationship. This leading edge thinking enables our clients to engage employees, know their customers and grow their business.

Page 6: Employee Relationship Management - ems.ipsos … Brochure.…Build Employee Engagement Employee engagement is a two-way relationship, with mutual benefits for the employer and employees

For more information please contact us:

Ipsos MORI77-81 Borough RoadLondon SE1 1FYt: +44 (0)20 7347 3000 f: +44 (0)20 7347 3800 e: [email protected] www.ipsos-mori.com/employee

About Ipsos MORI

Ipsos MORI is one of the largest, and best known research companies in the UK and a key part of the Ipsos Group, a leading global research company. With a direct presence in 60 countries our clients benefit from specialist knowledge drawn from our five global practices: public affairs research, advertising testing and tracking, media evaluation, marketing research and consultancy, customer satisfaction and loyalty.