employee motivation and

8/10/2019 Employee Motivation and

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MOTIVATION FOR EMPLOYEES AND

DECSION MAKING MODEL

Submitted to:

Dr. Pinaki N. Patnaik

Professor for Organization Behaviour

NALSAR Universit ! " derabad

Pre#ared b :

A$a Ade#u% Ro&& No% '()*%(+

Aditi ,handani%Ro&& No%'()*%(-

Prateek itta&% Ro&& No% '()*%+'

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ACKNOWLEDGEMENT

/e are gratefu& to man #eo#&e 0ho have 1ontributed to0ards su11essfu& 1om#&etion of theeva&uation a1tivit 1ondu1ted under this Resear1h Pro$e1t.

/e 0ou&d &ike e2tent our sin1ere gratitude to Dr. Pinaki Nandan Patnaik! #rofessor Organization

Behaviour and "OD of ,enter for anagement Studies! NALSAR for &ending his fu&& su##ort

and guiding us through his thorough kno0&edge. "e has been an e21e&&ent mentor and tea1her.

A&so 0e 0ou&d &ike to thank a&& the em#&o ees of ",L 3e1hno&ogies 0ho vo&untari&

#arti1i#ated and took out time to he us in 1ondu1ting a su11essfu& surve .

TABLE OF CONTENTS

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). A1kno0&edgements4444444444444444444444444..'

'. 52e1utive Summar 4444444444444444444444444+

*. 6ntrodu1tion of the ,om#an 444444444444444444444...-

+. Resear1h ethodo&og 444444444444444444444444...7i8 Primar 444444444444444444444444444....7ii8 Se1ondar 444444444444444444444444444.9

-. indings4444444444444444444444444444444)(i) About otivation &eve&4444444444444444444444)(ii) About De1ision aking44444444444444444444......))

;. Ana& sis4444444444444444444444444444444)*i8 as&o0


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in1entives 1ou&d be 1hanged and 0hat 1an be im#&emented in order to motivate them to do their

best 0ork in the future.

3he stud 0as 1ondu1ted b issuing a Cuestionnaire to )( em#&o ees 0orking in ",L ,hennai.

3he em#&o ees that #arti1i#ated have been 0orking at the 1om#an for varied #eriods of time

and are of three Leve&s i.e. Senior Pro$e1t anagers! Pro$e1t anagers and 3eam Leads. 3he

Cuestionnaire 1onsisted of )+ Cuestions! and the data derived from the Cuestionnaire 0as

ana& zed and #resented in this various forms to 1om#rehend it 0ith the theories taught in the

1&ass.

6t 0as observed that satisfa1tion &eve& 0ith the 0ork ,u&ture at ",L 0as moderate but -(

#er1ent em#&o ees 0ere dissatisfied 0ith the in1entives #rovided b the 1om#an . 3heem#&o ee


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6nstitution to estab&ish the 0or&d


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Over the #ast de1ade! ",L has been one of the fastest gro0ing te1hno&og 1om#anies not on& in

6ndia but in the 0or&d J even during the de#ths of the e1onomi1 do0nturn.

/hat has been the sour1e of ",L


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F3he #ur#ose of this assignment 0as to determine 0hat t #es of motivationa& fa1tors 1an

effe1tive& #romote innovation and in1rease em#&o ee motivation in the 1om#an ! as 0e&& as to

#rovide re1ommendations on 0hat to im#&ement! e&iminate! or 1hange! based on our findings.

Se1ond& to identif 1riti1a& variab&es de1ision making used b organization.G

Ob$e1tive:

3o get insight about the motivation &eve& of the em#&o ees and find out 0hat kind of

motivationa& too&s are used b ",L 3e1hno&ogies.Ana& ze 0hat kind of de1ision making mode& is used b ",L 3e1hno&ogies.3o find the motivationa& too&s used b the 1om#an to motivate em#&o ees.3o sear1h the uniCue te1hniCue used b the 1om#an to motivate em#&o ees.

3o find out 1om#anies< @oa&s! ission! =ision and =a&ues.3o 1om#are the resear1h 0ith the theories taught.

Data ,o&&e1tion ethod:

Primar

3he resear1h data is #ersona&& 1o&&e1ted b the resear1hers from the #ersonne& of ",L from

severa& offi1ers of the 1om#an at ,hennai and " derabad. A Cua&itative eva&uation sha&& beuti&ized for this resear1h #ro$e1t &everaging sub$e1tive methods su1h as Cuestionnaire and

observations to 1o&&e1t substantive and re&evant data. U#on 1o&&e1ting the Cua&itative data derived

from said Cuestionnaire! 1arefu& ana& sis sha&& be done.

Se1ondar3o gain an insight in the resear1h methodo&og ! 1om#an


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Sam#&ing:

Con"enien#e sa$% in& 'e#(ni)!e is used as the se&e1ted sub$e1ts are 1onvenient& a11essib&e

and #ro2imit to the resear1her. Sam#&ing 3e1hniCues is the #ro1ess se&e1ting fe0 from a bigger

grou# to be1ome the basis for estimating are #redi1ting the fa1t! situation or out1ome regardingto better grou#. 3he resear1h has been done 0ith sam#&e data )( from the organization from

various &eve&s. 3he Cuestionnaire 0as 1ir1u&ated to the sam#&e it had )+ Cuestions to ana& ze the

ob$e1tives 0hi1h resear1hers have identified.

Sam#&e Size : )( 6nstrument Used: uestionnaire.

FINDINGS

3he #ur#ose of this stud 0as to determine 0hat t #es of in1entives and motivationa& te1hniCues

1an most effe1tive& in1rease em#&o ee motivation in the 1om#an . 3he findings of this stud are

#resented as fo&&o0s:

On otivation

Regarding the satisfa1tion &eve& 0ith the 0ork 1u&ture at ",&

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3o# anagement is interested in motivating the em#&o ees 0ere agreed b a&& theem#&o ees.

As #er the surve it 1an be 1on1&uded that! a##re1iation &etter is the most motivationa&

in1entive.

6t 1an be 1on1&uded that there is a -(%-( ratio of satisfied and dissatisfied em#&o ees in the

organization.

o&&o0ing are the too&s that motivates the em#&o ees

6n1entives and other benefits inf&uen1e an em#&o ee


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On De1ision making

6nvo&vement of em#&o ees in De1ision making #ro1ess b the 3o# anagement

De1ision making #ro1ess fo&&o0ed b ",L

3ime taken b ",L to e2e1ute de1isions! it 0as observed that it main& de#ends on the issue.

"1& gears u# its em#&o ees b em#o0ering them b fo&&o0ing to #arti1i#ate in de1ision

making.

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ain& the em#&o ees get motivated 0hen due re1ognition is #rovided to them. As #er the surve

it 1an be 1on1&uded that! a##re1iation &etter is the most motivationa& in1entive. 6n1entives and

other benefits im#rove an em#&o ee


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Wor* $o'i"a'ion originates both 0ithin as 0e&& as be ond an individua&Es being! to initiate

0ork%re&ated behavior! and to determine its form! dire1tion! intensit ! and duration. otivation is

a #ersonEs interna& dis#osition to be 1on1erned 0ith. Be1ause of motivationEs ro&e in inf&uen1ing

0ork#&a1e behavior and #erforman1e! it is a ke for organizations to understand and to stru1ture

the 0ork environment to en1ourage #rodu1tive behaviors and dis1ourage those that are

un#rodu1tive.

A brief histor of motivation theor is #resented in order to out&ine the 1urrent understanding of

em#&o ee motivation.

Mas o+ M)9+*8 suggests that human needs 1an be 1&assified into five 1ategories and that these

1ategories 1an be arranged in a hierar1h of im#ortan1e. 3hese in1&ude #h sio&ogi1a&! se1urit !

be&ongings! esteem and se&f%a1tua&ization needs. A11ording to him a #erson is motivated first and

foremost to satisf #h sio&ogi1a& needs. As &ong as the em#&o ees remain unsatisfied! the turn to

be motivated on& to fu&fi&& them. /hen #h sio&ogi1a& needs are satisfied the 1ease to a1t as

#rimar motivationa& fa1tors and the individua& moves Fu#G the hierar1h and seek to satisf

se1urit needs. 3his #ro1ess 1ontinues unti& fina&& se&f a1tua&ization needs are satisfied.

A11ording to as&o0 the rationa&e is Cuite sim#&e be1ause em#&o ees 0ho are too hungr or too

i&& to 0ork 0i&& hard& be ab&e to make mu1h a 1ontribution to #rodu1tivit hen1e diffi1u&ties in

meeting organizationa& goa&s.

6t 1an be 1on1&uded from the surve that de1ision making in ",L is most& 1entra&ized and

o11asiona&& the are made a #art of the de1ision making #ro1ess. De1ision making is #art of

rea&izing the Se&f 5steem need of the em#&o ees! hen1e satisf ing this need of the em#&o ees 1an

he them ste# u# to the se&f a1tua&ization &eve&. "1& a&so ho&ds training #rogrammes 0orksho#s

and 1ounse&ing session to enhan1e em#&o ees de1ision making ski&&s.

Vroo$ M)9;+8 #ro#oses that #eo#&e are motivated b ho0 mu1h the 0ant something and ho0

&ike& the think the are to get it he suggest that motivation &eads to efforts and the efforts

1ombined 0ith em#&o ees abi&it together 0ith environment fa1tors 0hi1h inter#&a


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). 5ffortJ#erforman1e re&ationshi#. 3he #robabi&it #er1eived b the individua& that e2erting a

given amount of effort 0i&& &ead to #erforman1e.

'. Performan1eJre0ard re&ationshi#. 3he degree to 0hi1h the individua& be&ieves #erforming at a

#arti1u&ar &eve& 0i&& &ead to the attainment of a desired out1ome.

*. Re0ardsJ#ersona& goa&s re&ationshi#. 3he degree to 0hi1h organizationa& re0ards satisf an

individua&


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to be satisfied 0ith in1entives #rovided b ",L and other ha&f 0as dissatisfied. "en1e there is a

need to satisf and motivate the other ha&f of the em#&o ee for better #rodu1tivit .

6t is true that human behaviour in genera& is d nami1 and 1ou&d affe1t the individua&


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Providing ne0 1ha&&enges da b da to 1a#ab&e em#&o ees so that the retain their

motivation to 0ork and #erforman1e &eve&s.

3o satisf the Se&f 5steem need more de1ision making #o0er shou&d be vested in the hands

of the em#&o ees to motivate them to #rogress to se&f a1tua&ization needs.

Long%term in1entives su1h as o##ortunit for #romotion! a&ong 0ith other &ike in1entives! are

benefi1ia& in inf&uen1ing more overa&& #rodu1tivit . A&so! short%term finan1ia& in1entives

1ou&d give motivation to on& do 0hat has been su11essfu& in the #ast and not to be 1reative.

/here finan1ia& re0ards might be e21essive! ina##ro#riate! or unaffordab&e! being #raised or

#ersona&& thanked 1an fa1i&itate the em#&o ee


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BIBLIOGRAPHY

red Luthans! organizational Behaviour, An evidence based approach, )' th 5dition '()*!

1@ra0 "i&& Ste#hen P. Robbins and 3imoth A. udge! Organizational Behaviour, )- th 5dition '()'!

Pearson /ebsite of ",L 3e1hno&ogies /iki#edia Linked6n

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ANNEXURE A

/UESTIONNAIRE ON MOTIVATION AND DECISION MAKING

?ou have been invited to #arti1i#ate in an A1ademi1 Resear1h #ro$e1t being 1arried out b

Students of BA at NALSAR! universit of La0 at " derabad. 3his resear1h aims to identif a

number of 1hara1teristi1s that have an inf&uen1es on the 0a organizations 0ork and em#&o ees

fun1tion in it. 3he resu&t of this resear1h 0i&& he the students o#timize ski&&s and eva&uate the

sub$e1t of Organizationa& Behaviour 0ith #ra1ti1a& e2am#&es.

3he Cuestionnaire is #ure& for resear1h #ur#ose on& . 3his 0i&& be used on& for the resear1h

#ro$e1t and in &earning the nuan1es of Organizationa& Behaviour 0ith a #ra1ti1a& a##roa1h

3he Cuestionnaire 1om#rises of )- Cuestions i.e. )' u&ti#&e 1hoi1e Cuestions and * e&aborative

Cuestions. ?ou 1an ans0er these Cuestions b #utting in our 1hoi1e of ans0er in the 1o&umn

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#rovided for the ans0ers. /e reCuest ou to ans0er a&& the Cuestions. /hen ou have 1om#&eted

the Cuestionnaire ou 1an save it 0ith our name after the #rovided fi&e name.

/e va&ue our time #ut in for ans0ering these Cuestions and are gratefu& for our he.

3hank ou for #arti1i#ating

Name:

,onta1t No:

Designation in our ,om#an :

/UESTIONS ANSWERS

). Sin1e ho0 man ears ou have been 0orking in this ",LKa. (%' ?ears

b. '%- ?ears1. -% ?earsd. ore than ?ears

'. Rate our &eve& of satisfa1tion 0ith the 0orking 1u&ture of the",LK

a. "igh& Satisfied b. Satisfied1. Averaged. Dissatisfiede. "igh& Dissatisfied

*. Rate the statement F3o# anagement is interested inmotivating the em#&o eesGK

a. Strong& Agree b. Agree1. Neutra&d. Disagreee. Strong Disagree

+. /hi1h t #e of in1entives motivates ou moreKa. 6n1entive A0ards

b. Promotion1. A##re1iation &ettersd. Others M#&ease s#e1if 8

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-. "o0 far ou are satisfied 0ith the in1entives #rovided b the",LK

a. "igh& Satisfied b. Satisfied1. Dissatisfied

d. "igh& Dissatisfied

;. /hi1h of the fo&&o0ing fa1tors 0hi1h motivates ou mostKa. Sa&ar 6n1rease

b. Promotion1. Leaved. otivationa& ta&kse. Re1ognition

. Do ou think that in1entives and other benefits 0i&& inf&uen1eour #erforman1eK

a. 6nf&uen1e b. Does not inf&uen1e1. No O#inion

7. Does the 3o# anagement invo&ve ou in de1ision making0hi1h are 1onne1ted to our de#artmentK

a. ?es b. No1. O11asiona&&

9. /hat kind of de1ision making #ro1ess is fo&&o0ed in our ",LK

a. ,entra&ized b. De1entra&ized1. Others MP&ease S#e1if 8

)(. "o0 mu1h time does our ",L take to e2e1ute a de1isionKa. A 0eek

b. )- da s1. A monthd. De#ends on the issue

)'. /hat ste#s does our ",L take to enhan1e de1ision makingski&&s in the em#&o eesK

a. ,ounse&ing b. /orksho#s1. 3raining #rogramsd. Others M#&ease s#e1if

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)*. /hat hes the em#&o ees or ou a1hieve better $ob satisfa1tionKA)*.

)+. /hat are those ke traits that em#&o ees need to su11eed in ",LKA)+.

)-. /hat is the best &earning from our $obKA)-.

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