EDlltlo)"ee Con.n......eu tlOll!110

1626, 1651, 1689, 1694, 1695, 1716, HIJO, 1845, 1864, 1903,1914, 2029, 2045, 2222, 2214, 2283, 23R9, 242b, 2463, 24b7,2497, 2537, 2599, 2601, 2610, 2612, 2616

!ftPLOY2E B2NEPITS

0135 Coffin, Richard ". and Shaw, "ichael S. EffectivecO.lunication of elFloyee benefits. New York: Alerican "gt.

o Ass., 1971.136 Why GE buckled OD pension costs. BSDS W, 2284, June 16

1913, 92. Talk of controls was one incentive to ending thedeadlock.

lLSO SEE ENTRIES: 071], 0796, 0894, 2134, 2380, 2563, 2564

!ftPLOy!! CO"ftURIC1TIONS

0137.1 nderson, W. T.,Jr. and llpert, ft. I. Optilal heterophily:ald to effective cOllunication. Pub Pers "gt, 3, July 1974,279-88. Effecti,e cO.lunication is essential to effective

07 lanage.ent.38 Baxter, Don J. Elployee cOllunication•••a latter oforganizational survival. J of organ COil, 4:1, 1974/4, 5-7.~ow an individual looks at his job and his elployer can

0731nfluence the regard in which lany people hold the coapany.9lBensahel, J. G. Do your words of wisdol cOle through

074~ early? Intern !gt, 28, Nov 1973, 29-30+.Cathey, P. J. Learn about egospeak -- why no one listens to

074'ou. Iron Age, 212, Nov 1 197], 37-8.; Danko, Donald. A Ferspective on corporate comlunications.

RJ, 30, Aug 1974, 10-13. The need for lore effecti,e074corporate cOllunications.

2 Da'is, Keith. Care and culti,ation of the corporate0749rape,ine. Duns, 102, July 1973, 44-7.

3 Da'is, Keith. Let's study the grapevine. J of Org Call,3:1, fall 1973, 1-5. The grapevine can be used by lanagelentto gi'e inforlation to elFloyees informallYi it also serves

014:s a leans for lanagelent to know what subordinates belie,e.DiCk, lrthur H. Job evaluation's role in elployee

relations. Personnel J, 53, ftay 1974, 176-9. Discusses fi,e;ethods to be used separately or in cOlbinations in forlal

074Sob evaluation Frograms.N DreYlack, R. When you lose touch with the rank and file.

074 ations BUS, 6, Dec 1973, 61-3.6 Dunahue, "ichael H. and Wrangler, Lawrence I . ThePSYChological contract: a conceptual structure for~a1nagem.nt/eIPloyee relations. Personnel J, 53, July 1974,

8-26. Key elelents to a psychological contract include: awell structured job, continuous feedback between parties,

O etc.747 Ei manuel, "yron. Cornucopia or Pandora's box: choosing the

~ ght lediUI to send the lessage. J of organ Call, 4:1,0748974/1, 8-11. How DuPont sol'es this monstrous problel.

t Emond, J. CO.lunication in adlinistration (with reference07490 the library). IPLO 0, 14, lpr 197], 16-22.

2 Erdos, P. L. Elployee surveys. Personnel J, 53, lpr 1974,~4-300. Elployee surveys can go a long way toward taking the

07Sg ace of the person-ta-person talk.Green, t. B. and Pietri, P. H. Osing nOlinal grouping to

~;~rove upward cOllunication. "SO Bus Topics, 22, lutuln0751 4, 37-43.

HerZberg, E. Pinding ne. ways to talk with elployees. lnt

51

E ...ployee Co......anleatlons

Bgt, 28, lpr 1973, 38-'0+.0752 Holder, J. J. Uncollunicators. SaperYisory Bgt, 18, Jaly

1973, 8-n.0753 Baselan, B. C. and others. COllanication therlocliDes:

tovard a process of identification. Personnel J, 53, Feb197', 12'-30+. Describes a coaaaDications group aethod vithadYantages o,er the lore traditional aethods.

075' Iaberlan, 1.1. Coaaanications: an effectiYe weapon againstanionizatioD. Hosp Prog, 5':12. Dec 1973, 5'-57. Bospitalaanageaent can a,oid anionization by establishing a 2-waycoalanication systel that perlits eaployees to air theirgrie,ances freely.

0755 Lahiff. J. B. Clear ap cO.lanication static. SaperYisoryBgt. 18. Bar 1973, 21-9.

0756 Letting workers let off steal. Bsns I, 2277, lpril 28197], 112. Freedol of the press in elployee pablications.

0757 LindeD, Jales B. co; -It's easy to haye an efficient, happYcrev.- Direction. Oct 1974. 12-14. the necessity of goodcOllanications -- both ezternal and internal -- within theu.s••a,y.

0758 LiDder, JOhD L. On becoliDg the corporate hairshirt•••oraaDaging co.aaDicatioa. J of Organ COIl. 3:'. 1974/3. -lDeaployel cOlaanication laDager vho is Dot constantly in hotwater isn't doing his job.-

0759 LoaYiere, Y. Ihere aDy eaployee is heard at the top: PitDeyBowes, Inc••atioD's 8asiaess, 62, JaDe 1974, 40+.

0760 BarcDs, P. S. aDd Boase, J. S. Ezchange bet••en saperiorsand sabordinates in large organizations. ldl Sci Q, 18, JaDe1973, 209-22.

0761 BarDeffe, lrancis de. ListeDing generates trDst. BospitalS ,47:6, Barch 16 1973, 86+. In adliaistrator last kDOW whatothers thiDk aDd feel iD order to aake decisioDS aDd toiapleaeDt actioD.

0762 Beyer, Herbert I. the scieDce of telling ezecDti,es hovthey're doiDg. lortanl. 89, JaD 1974, 102-106+. -PerforaaDceeYalDatioD- is the appro,ed .ay to ge~ the aessage across -­but Dot all cOlpaDies do it in the saae way.

076] "allicaD, Bobert I. the grapeYiDe. DireetioD, Bay 1974,17-21+. 1 de,ice for iDcreasiDg organizatioDal effecti,eDesS •

0764 lelec, Biehard. IaterDal cOlaDnieatioDs -- a scary scieDce•PBJ, 29, Dec 1973, 6-8+. Probleas iD corporatioDelployer-eaployee coaaanieations, and saggestioDs forilpro,eaent.

0765 lireaberg, J. S. COaaaDicating for gr.ater profit.Personnel J, 52. reb 1973, 116-20. Profits can be increasedby as luch as forty per cent throagh syst••atiz1ngeOllanieation.

0766 Owens, J. Is your cO.IDaieation lost in translatioD.SuperYisory sgt, 18, Bay 1973, 26-31.

0767 Paretta, B. L. Pregaency of inforlatioD flows: alisunderstood a.Dageaent 'ariable. Bgt ld,iser. 11, July19H, 46-9.

0768 Bafe, Stephen C. Open coaaDaieations. J of Org Coa., 2:2,winter 1973, 7-10. Ilployees waDt straightforward, hODest.balanced iDforlation -- DOt propaganda.

0769 Rogers, Donald Patrick. 1 systels analysis of correlates otnetvork openDess in orgaDizational coalanication. PhD diss·'aOhio OniY., 1973. D134:79141. Belationships betveea percei,eopenness, deaographic characteristics and orgaaizatioDsatisfaction and perceptions of orgaDizational success,flezibility, stability, adegaaey of job re1atea iafor.atioD.

Employee Ineentlve. Job Satltdaetlon

0770 Rosendahl, P. L. The verbal side of effectiveo communication. J Nurs Adlin, q, Sept/Oct 197q, q1-q.

771 Sigband, N.B. What's happened to elployee COllitlentPersonnel J, 53, Feb 197q, 131-5. Alienation of elployees canbe coabatted through cOllunication systels designed to inforlelployees, to heighten their trust and to increase

o credibility.772 Srinivasen, C. 1. Goal-directed organizational behavior -­

an intonational viewpoint. /Igt Intern B, 1q:2-3, 197q, .101-16077 •3 Stead, B. A. How do your subordinates stack up as cOlpany

07,collunicators? Supervisory /Igt, 18, Oct 1973, 20-2.~ Sweeney, /Iargaret and Belsjoe, Edith H. Elploye~O••unications during and atter a union calpaign. Hosp Prog,5:q, lpril 197q, 52-SSt. In response to recent union

a~tiYity, st. Vincent's Hospital and /Iedical center, Rew York~lty, has encouraged eaployees to use fi,e discussion ledia

077 esigned to hear their grievances.5 Slostek, /Iartin A. spot light. Direction, April 197Q,19-21. This closed systel television show has proven to be an

077:ffective and efficient way to dispense Na,y inforaation.s Telpleton, Jane. To get through, keep the lifelines open.ales /lgt, 110:9, Apr 30 1973, 40t. Honesty and elpatby - not

a deluge of lelOS -- are the keys to healthy cOllunicatinon077;itb saleslen.

Tending the grape,ine: dealing with office and factory077rulors. Tile, June 18 1973. 67.

~oThe care and cultivation of the corporate grapevine. Duns.2, JUly 1973. QQ-7. The infernal. inforaal corporate

cO•• unication systel, advises a lanagelent expert, is what077~very executive should learn to nurture.

iTregoe, Benjamin B•• Jr. Job enrichaent: how to avoid the~ tfalls. Personnel J, 52. June 197Q, QQ5-9. Discussestlnalytical Trouble Shooting," a progral which trains peopleo increase their problel-solving capabilities and to

~O••unicate readily with persons in other areas and on other0780evels.

V Tvo- va y cOllunication sets elployee relations eli late. Ind0781' 18~, Jan 21 197Q. 39-Q2.

54Vin1ng, ~urt E. An elployee orientation progral. Rosp prog.f :6. June 1973. 85-86. An effective orientation progral is a

0782i r s t step toward sound lanagelent/elployee coilunications.H Wall, Clare Dolores. Rov to bridge the cOllunications gap.eOs p Prog. 54:Q. April 197Q. 30t. Constant attention torlFloyee co •• unications needs and reqular evaluation of thec·sUlts vill ensure effective hospital- employee

Its ol'unications.~3~EE ENTRIES: 0120, 0131, 0231. 0239. 0242, 02Q3, 02Q6.0788, 0315, 0335, 0345, 0354, 0355. 0359, 0369. 0600. 0699,1) 6. 079Q. 0812, 0831. 0838, 0877. 089Q. 0907, 0910, lOSS,23~8, lQ37, 1491. 1529, 1531, 1742. 1752. 1771. 178Q. 1788.

8, 2380, 2617t/lPtQ

YEE IRCENTIVE. JOB SATISfACTION078)

ChAltilus, Cyrus A•• Jr. and Tersine. Richard J.v ronological age and job satisfaction: the young blue collarv~rker. Ac ot /lgt J. 16:1. /larch 1973. 53-83. Younger workersvor e ~ound to be significantly lover in satisfaction withsa~ik ltself, esteel, self-actualization, and total vork

sfact ion.

53