employee assistance programme
DESCRIPTION
Employee Assistance Programme. Information Advice Support. Working for large and small organisations. Independent & impartial Information, signposting and counselling Confidential Free to you An opportunity for personal development. What is the EAP?. Call free 0800 282 193 - PowerPoint PPT PresentationTRANSCRIPT
Employee Assistance Programme
Information Advice Support
Working for large and small organisations
• Independent & impartial
• Information, signposting and counselling
• Confidential
• Free to you
• An opportunity for personal development
What is the EAP?
• Call free 0800 282 193
• Available 24 hours a day, 7 days a week
• Identify your organisation
• Provide some personal information:– Name
– Contact number
– Home address
• Demographic questions
• Trained advisors will help you to identify your needs
How do you access the EAP?
The services available
Telephone CounsellingFormal TC
Financial InformationDebt Support
Legal Information
Specialist Information
PPC OnlineOnline CBT
Face to FaceCounselling
Specialist Information
Faulty goods & consumer rightsNoisy neighbours
Divorce/partnership breakdown or
separation
Maternity leave
Holiday problems
Dependent care
Landlord and tenant issues
General financial planning
Early retirement
Family concerns
Specialist Information
Legal Information
Matrimonial
Motoring offences
Insurance
Property & tenancy
Disputes with local authorities
Welfare law
Wills
Power of attorney
Consumer issues
Family issues
Legal Information
Financial Information
Personal taxation issues
Mortgage advice
Loans and overdraft advice
Early retirement
Borrowing Money
Divorce/partnership
breakdown or separation
Pensions
General financial planning
Wills and inheritance tax planning
Investment advice
Financial enquiries
Debt Information
Budgeting
County court judgements
Bailiffs
Mortgage/ rent arrears
Bankruptcy
Gaining control of your finances
Credit rating
Strategies for dealing with debt
Council tax arrears
Deciding whether to consolidate
Debt Information
• Qualified professionals
• Telephone Counsellingo Immediately available
o May be brief, sessional or one-off
• Up to 6 Face-to-face Counselling Sessionso One hour sessions
o Initial assessment determines support requirements
o Linked to counsellor within 48 hours of telephone assessment
o First session arranged within 5 days of call
o Close to where you work or live
o Suitable locations
Telephone and Face-to-Face Counselling
• Practical, positive, solution focused
• Confidential
• A partnership between you and the counsellor
• Unbiased, impartial, independent
What is Counselling
Work life balance
Assertiveness skills
Personal motivation
Managing stress
Emotional effects of ill health
Managing depression
Managing conflict or difficult behaviour
Advice on alcohol or drug
use/misuse
Caring for elderly relatives
Enhancing communication
skills
Counselling
Counselling
• Member-only website at www.ppconline.info
• Areas:
o Personal Support (e.g. relationships etc)
o Work-Life (e.g. change, retirement etc)
o Health and Well-being (e.g. nutrition, stress etc)
• Fact-sheets, useful links and programmes
• Username: Barnetandchasefarm
• Password: EAPBCF
PPC Online
• Confidentiality is assured
• Your employer will not be informed
• Counsellor is bound by strict code of ethics
• Contract states confidentiality
• Areas of disclosure
Your Confidentiality
• Anonymous/confidential
• Statistical analysis
• Identifies themes and trends
• Records the value of the service
• Personal information disclosed only with individual’s permission
Providing Feedback
• Available to access 24/7 365 days a year via freephone 0800 282 193:
• Telephone Counselling
• Up to 6 face to face counselling sessions
• General Information
• Legal information
• Financial information
• Debt information
• PPC Online - member only website
What services are available?
Enhancing organisational performance by supporting and
empowering its people