empathize and define
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Empathize and DefineGroup: Imagination is Important
Presenter: Mithu DebDate: 05 Aug 2013
Subject - GraduatesGraduate1 : Engineering in Mechanics
Graduate2 : Engineering in Instrumentation and Communication
Open Ended Questions• You happy with what you have done as engineering?
• You looking for a job or want to study more?
• So all your classmates are working now?
• What if you don’t get into job selection? Will you study?
• What’s your dad saying.
• Do you want to work for sometime and then study MBA/MS or higher studies?
• Do you think you did the right thing by doing engineering?
• And few random questions…..
Empathy Map
Say Think
What’s going on
I need to earn money asap
Girls get jobs very easily
I might do MBA after 3 years
When can I own a car of my own
Now I need to learn Java, C, C++
I need to join Computer courses
Do Feel
Frustrated, No Job
No use of engineering degree, they are now learning Java and C++
Perception about girls getting job easily
Ready to join any discipline to earn money
Demotivated
Willing to move down to any city for job
Not confident of getting a job
Sending CV to all possible channels for job
Reducing their external cost
Education System doesn't guarantee job
Only Exceptional gets job easily after graduation
Learning the cost and revenue side of life
Ready to join even as technical assistant
Jumping to all possible walk-in interviews
Not happy with their engineering course choices
Blaming the Government for no jobs
Problem Statement
• Not clear about what they want in their life is it money or knowledge?
• Now its money as they have completed their engineering and willing to earn money through non-engineering subjects also.
Thank You.