Emotional Leadership: Managing Conflict Ripples Erik Thompson, MA Thompson Leadership Development, Inc.

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Post on 18-Jan-2018

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HR Florida Firm CEO Founder

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<p>Emotional Leadership: Managing Conflict Ripples Erik Thompson, MA Thompson Leadership Development, Inc HR IT M NY Bank CEO SVP HR Florida Firm CEO Founder HR Manager Kansas Factory HR PMPM PMPM NH Construction Company CEO Former Owner SVP Conflict Ripples HR My Goal Today To help you function as a emotional maturity leader in your organization by: Thinking bigger and clearer about relationship challenges Promoting accountability for EM Coaching employees to manage relationship challenges and conflicts in a way that builds teams. Not My Goal Today Provide easy answers to complex problems Quick and dirty advice Dumb down the subject Techniques without poise fail Techniques without new thinking fail Understate the importance of self- awareness Thinking Bigger and Clearer About Relationship Challenges Gun Barrel Vision Able to see reciprocity Wide Angle Lens Emotional Poise Emotional Reactivity Wide Angle Lens HR Tantrum A CB Blame Triangling More Triangling D Blame: You are responsible for my experience. Triangling: Tension between two spreads to a third Side Taking: The third blames one for the problem Further Triangling HR IT M NY Bank CEO HR Florida Firm CEO Founder HR Manager Kansas Factory SVP HR PMPM PMPM NH Construction Company CEO Former Owner Characteristics of the Emotional Leader Emotional Immaturity 1.Emotionally reactive 2.Blame 3.Triangle prone 4.Quick to take sides Emotional Leadership 1.Emotionally poised Can reflect on mind states 2.Slow to Blame: I am responsible for my experience. 3.De-Triangling: Can be amidst intensity between two without jumping to take sides 4.Delivers accountability 5.Impactful coaching Emotionally poised Which is the Alpha? HR IT M NY Bank CEO HR Florida Firm CEO Founder HR Manager Kansas Factory HR PMPM PMPM NH Construction Company CEO Former Owner Delivering Accountability A CB Leadership Promotes Responsible mindset Coaching for EM</p>