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  • Copyright 2006, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited.

    Emerging Trends and Challenges inInformation Technology Management

    2006 Information Resources Management AssociationInternational Conference

    Washington, DC, USA

    May 21-24, 2006

    Mehdi Khosrow-PourInformation Resources Management Association, USA

    Hershey London Melbourne SingaporeIDEA GROUP PUBLISHING

  • Copyright 2006, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited.

    Acquisitions Editor: Michelle PotterSenior Managing Editor: Amanda AppicelloManaging Editor: Jennifer NeidigDevelopment Editor: Kristin RothPrinted at: Yurchak Printing Inc.Typesetter: Sharon Berger, Diane Huskinson, Jennifer Neidig, Marko Primorac, Sara Reed

    Published in the United States of America byIdea Group Publishing (an imprint of Idea Group Inc.)701 E. Chocolate AvenueHershey PA 17033Tel: 717-533-8845Fax: 717-533-8661E-mail: cust@idea-group.comWeb site: http://www.idea-group.com

    and in the United Kingdom byIdea Group Publishing (an imprint of Idea Group Inc.)3 Henrietta StreetCovent GardenLondon WC2E 8LUTel: 44 20 7240 0856Fax: 44 20 7379 0609Web site: http://www.eurospanonline.com

    Copyright 2006 by Idea Group Inc. All rights reserved. No part of this book may be reproduced in any form or by anymeans, electronic ro mechanical, including photocopying, without written permission from the publisher.

    ISBN 1-59904-019-0 (print version)ISBN 1-59904-020-4 (CD-ROM version)

    British Cataloguing in Publication DataA Cataloguing in Publication record for this book is available from the British Library.

    The manuscripts published in these proceedings were subject to a blind, peer review by at least three reviewers. Manuscripts are assigned to reviewerswith specific expertise in the area of the paper. IRMA 2006 International Conference utilized 500+ expert reviewers, external to the conferenceorganizing committee to complete the blind peer/expert review. Each manuscript is assigned to at least three expert reviewers adn is subject to a blind,peer review by these reviewers. A final decision is made based upon the recommendations of the reviewers.

    Emerging Trends and Challenges in Information Technology Management (ISBN 1-59904-019-0) is printed in two volumes.Volume 1 covers pages 1-503. Volume 2 covers pages 504-1077.

  • Copyright 2006, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited.

    Table of ContentsAccounting Information SystemsA Risk-Based Approach to Auditing Relational Databases

    Wendy S. Walker and Jeffrey W. Merhout ................................ 9 3 2Integrating Information Security and Assurance into MIS Curriculums

    Jeffrey W. Merhout and Douglas J. Havelka ............................. 8 8 3Knowledge Dissemination Using a Hybrid of Teaching Techniques:

    Lessons Learned from the Case of The American University in CairoKhaled Dahawy and Sherif Kamel .............................................. 1045

    The Design and Validation of a Knowledge-Based System for theAuditors ReportMohamed A. Wahdan, Pieter Spronck, Hamdi F. Ali, Eddy Vaassen,and H. Jaap van den Herik ............................................................. 3 6 2

    The Effects of Contexts and Cognitive Characteristics on AccountingInformation Processing: A Review of Behavioral Accounting andCognitive Psychology ResearchMohamed A. Elbannan ................................................................... 4 8 2

    Agile Approaches to Systems DevelopmentAgile Practices, Promises of Rigor, and Information Systems Quality

    Sue Kong, Kenneth E. Kendall, and Julie E. Kendall ............... 9 9 4

    Business Data Communications and NetworkingExpert Workshop: Mobile Business Outlook 2008-2010

    Martin Steinert, Patrick Merten, and Stephanie Tuefel ......... 8 8 5Modeling and Simulation of IEEE 802.11 WLANs: A Case Study of a

    Network SimulatorNurul I. Sarkar and Roger McHaney ............................................ 7 1 5

    Performance Study of IEEE 802.11b Wireless LAN under High TrafficConditionsNurul I. Sarkar .................................................................................. 1 0 1

    Potential Weaknesses in Risk Assessment for Business DataCommunicationsPhilip Irving, Sonia Tindle, and John Tindle .......................... 1049

    Business Process ManagementA Framework for Situating Business Process Engineering Approaches:

    An Illustration with ARIS and EKD-CMMSelmin Nurcan and Zhichao Song ................................................ 2 8 5

    Facilitating Successful Business Process Management Projects: Pitfallsand Success FactorsYvonne Lederer-Antonucci and Vijay Khatnani ...................... 8 2 5

    Identify the Effective Factors to Select the Appropriate Form ofCollaboration between One Company and Other Companies inInformation Technology Industry in IranPayam Hanafizadeh, Mina Rohani Tabatabai, and Seyed Ali AkbarHosseini .............................................................................................. 8 8 8

    Lean Order ManagementHans-Henrik Hvolby ....................................................................... 5 8 6

    OUML: A Language to Map Observed Usages to BPMLJean-Mathias Heraud, Laure France, and Joseph Heili ............ 6 8 3

    Process Performance Measurement: Identifying KPIs that Link ProcessPerformance to Company StrategyP. Willaert, J. Willems, D. Deschoolmeester, and S. Viaene 7 4 0

    QoS Driven Dynamic Task Assignment for BPM Systems Using FuzzyLogicCagil Tasdemir and Candemir Toklu ........................................... 7 6 7

    Recent Trends in Innovation and Business Models in the New DigitalEconomySoumaya Ben Letaifa and Yves Rabeau ...................................... 4 5 7

    Relating Business Processes to the Elements of Underlying IT ApplicationJoseph Barjis, Derek B. Weaver, and Isaac Barjis .................... 5 5 9

    Resource Optimization on Flow Shop Scheduling for Industrial CaseUsing SimulationIbrahim Al Kattan and Ahmed Al Nunu ..................................... 5 5 1

    Service Oriented InvestmentMarc Rabaey, Eddy Vandijck, Koenraad Vandenborre, and MartinTimmerman ...................................................................................... 5 1 4

    Supporting Interactions Between Organizations with Language-ActionModelsPeter Rittgen .................................................................................... 1 7 2

    The Convergence Strategy in Small and Medium Sized CompaniesExemplified by E-Business and T-Business OrganisationsJerzy A. Kisielnicki ........................................................................... 78

    Total Value Consideration for OutsourcingVijay Vanarase, Marina Onken, Donna Maria Blancero, and WilliamAnderson ............................................................................................ 6 4 4

    Using Petri Nets to Represent Cross-Departmental Business ProcessesJoseph Barjis, Han Reichgelt, Paul Fort, and Chris Small .... 1 9 2

    Customer Relationship Management SystemsA Conceptual Framework for Electronic Customer Relationship

    Management (e-CRM): A Strategic ApproachForough Karimi and Reza Sarkhosh ............................................. 7 0 6

    A Design Science Approach to Investigating the Piloting of CustomerRelationship ManagementCarl Erik Wikstrm ........................................................................ 2 1 2

    Measuring the Returns of Information Driven Customer RelationshipManagement ToolsAhern Brown, Timothy Shea, and D. Steven White ............... 5 8 4

    Data Warehousing and MiningClassification and Rule Generation for Colon Tumor Gene Expression

    DataShawkat Ali and Pramila Gupta .................................................... 2 8 1

    Evidential Characterization of Uncertainty in Location-Based PredictionIftikhar Sikder .................................................................................. 6 5 4

    Hybrid Rough/Fuzzy Modeling of Advertising Effects on ConsumerPreferencesAshwani Kumar ................................................................................ 1 6 4

    Implementing Real Time OLAP with MDDC (Multi-DimensionalDynamic Clustering)Michael W. Martin and Rada Chirkova ...................................... 6 6 6

    Weakness of Association Rules: A Mechanism for ClusteringRajesh Natarajan and B. Shekar ................................................... 4 3 5

    Database Management TechnologiesArchitecting Personalized Information Retrieval and Access Services in

    Data Intensive DomainsNong Chen and Ajantha Dahanayake ......................................... 8 9 2

    Research Information Management System: BioRioYavuz Tor, Chaitanya Jasti, Zhixiang Chen, and Charles Harlow............................................................................................................. 9 4 9

    Decision Support TechnologiesAccess Control for Auditors in Corporate Collaboration

    Timon C. Du, Vincent Lai, Charles Chou, and Richard Hwang3 8 6Building HR Decision Support: Insights from Empirical Research

    Jochen Malinowski and Tobias Keim .......................................... 6 5 1

  • Copyright 2006, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited.

    Building HR Decision Support: Insights from TheoryJochen Malinowski and Tobias Keim .......................................... 8 2 9

    Cognitive Reconstructive Remote Sensing for Decision Support inEnvironmental Resource ManagementIvan E. Villalon-Turrubiates and Yuriy V. Shkvarko .............. 9 7 8

    Exotic Options with Stochastic VolatilitiesSanju Vaidya ...................................................................................... 9 9 7

    Intelligent Processing for SAR Imagery for Environmental ManagementIvan E. Villalon-Turrubiates ......................................................... 9 8 1

    The Challenge of Global Supply Chain: Cross-Cultural Issues in Using anExpert System Model(QuickView) to Evaluate International SmallManufacturersNorita Ahmad and Gene R. Simons ............................................. 4 9 4

    The Wireless Impact on the Legal System: A Case Study of a Law FirmStan Lewis, Ernest W. King, and Eddy J. Burks ....................... 9 0 6

    Distance Learning TechnologiesDesign of an Assistance Tool to Support the Tutor in the Setting-Up of

    Learning SituationsElise Garrot, Sbastien George, and Patrick Prvt ................ 4 2 4

    Process Driven Knowledgebase for Managing Student SupportH. Dexter and J. Petch ..................................................................... 86

    Quality Issues in E-Learning: Differences in Eastern and WesternApproachesAlan Murphy ..................................................................................... 8 1 1

    Service-Oriented Architecture: Technology Selection and Strategic ITManagementBrian R. Payne and A. James Baroody ....................................... 7 9 0

    The Impact of Distance Learning on Graduation Rates for InformationSystems StudentsMichael Mick and Susan E. Conners ........................................... 9 9 2

    Using Educator Portals and Vignettes with Adult Online LearnersMaria H.Z. Kish and Josephine Cocian Crame ......................... 5 6 7

    Visual Representation of Computer Mediated Communication Patternsin Distance LearningGeorgios A. Dafoulas ....................................................................... 6 2 7

    E-Business ResearchA Descriptive Study of Online Privacy in the GCC Countries

    Zeinab Karake Shalhoub ................................................................. 5 8 9Attitudes of Students Toward Electronic Cash

    Rosarito Snchez-Morcilio ............................................................ 3 9 4Business to Business E-Commerce and Inter-Firm Governance

    Qi Fei and Jim Q. Chen .................................................................... 38Coping with Business Relationships: Use of Mobile Solutions to Improve

    Inter-Organizational Business ProcessesJari Salo ................................................................................................ 97

    Creating and Maintaining Privacy and Trust in an Online TradingEnvironment: A Case StudySeamus Hill and Denise Melia ....................................................... 3 0 4

    E-Business in SMEs of Thailand: A Descriptive SurveyKatherine Blashki and Suttisak Jantavongso ............................. 4 4 8

    E-Marketplace: A Generic Electronic Catalogue Framework for SMEsYin Leng Tan and Linda A. Macaulay ........................................ 9 5 4

    E-Recruiting System DevelopmentIn Lee ................................................................................................. 3 9 7

    Evaluation of E-Commerce in Continental Native American NationsYun-ke Chang, Miguel A. Morales Arroyo, Suliman Hawamdeh, andJaime Jimnez ................................................................................. 1021

    Facilitators and Inhibitors of E-Commerce Adoption in an Irish SME:An Action Research Case StudyOrla Kirwan and Kieran Conboy .................................................. 3 7 4

    Hermeneutic Phenomenology: A Useful Tool for IS Educators?Steve Benson .................................................................................... 3 9 2

    Money Laundering Using Electronic Payment SystemsJuergen Seitz and Krzysztof Woda ............................................... 4 0 2

    Predicting Online Customer Shopping BehaviorFan Zhao and Sagar S. Kulkarni ................................................... 8 4 6

    The Benefits of an E-Business Performance Measurement SystemMatthew Hinton and David Barnes .............................................. 9 1 8

    The Effect of Propensity to Trust on Customers Initial Trust in Web-Based Online StoresEuijin Kim and Suresh Tadisina .................................................... 2 2 0

    The Virtual User Shopping Experience: A Multi-Faceted ClassificationAhmeyd Mahfouz ............................................................................. 4 6 8

    Unattended Delivery for Online Shopping: An Exploratory Study FromConsumers PerspectivesBrett Ferrand, Mark Xu, and Martyn Roberts ............................ 30

    Web Ontology as E-Business Information Exchange and DecisionSupport ToolYefim Kats, James Geller, and Kuo-chuan Huang .................... 9 6 8

    E-CollaborationBuying Stuff on the Web: Can Users Correctly Identify Deception in

    Purchasing Contracts?Ned Kock, Jacques Verville, Hafizul Islam, and Jesus Camona ................................................................................................................. 3 9 9

    e-HR: A Custom Electronic Human Resources Management SystemM. Almanhali, M. Radaidah, and T. Shehabuddin .................... 6 7 2

    Leadership and Organizational Citizenship Behavior in E-CollaborativeTeamsRichard R. Reilly, Karen Sobel Lojeski, and Michael R. Ryan ...............