Emerging ICT Innovation, Digital Transformation and the Impact on ...

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  • Emerging ICT Innovation, Digital Transformation

    and the Impact on ICT SkillsGabriella Cattaneo

    Associate VP

    IDC European Government Consulting

    Netfutures 2016

  • 2

    Main ICT Trends and Innovation Accelerators are a Powerful Driver of Change

    Virtual-Augmented

    Reality

    Wearables

    Robotics

    3d Printing

  • 3

    Robotics

    Internet of Things

    Wearables

    3D printing

    Cognitive computing

    Virtual/ augmented

    reality

    Software for

    automation of

    task workers

    Sensors

    Portable

    augmented

    reality

    glasses

    Automated

    manufacturing

    Innovation Accelerators tend to Converge into Emerging Technology Clusters

    Source: IDC 2016www.idc.com - NETFUTURES 2016

  • The Combination of Robotics and Cognitive

    Systems will Reshape Business Processes

    www.idc.com - NETFUTURES 2016 4

    Robots start with grunt work

    Humans handle exceptions

    Customer experience in a self-service world

    Automation for the more mundane repetitive tasks

    Automation of entire processes

    Automated processes with

    built-in cognitive capabilities

    Today 2020 2030

  • Winds of Change: Business and Technology

    Trends Demand Transformation

    5

    Business disruption -

    adopt new business models

    or risk to die

    Cy-Q an interconnected,

    informed, interactive,

    intrusive, intelligent, and

    cognitive ecosystem

    Cloud life the merging of

    real life with digital identity

    Shifting gears the

    slowing pace of information

    technology (IT) productivity

    Talent quest high

    demand for next-generation

    technology skills, but scarce

    supply

  • Digital Transformation is a continuous process

    leveraging digital technologies to drive innovation

    6

    Were taking

    advantage of the

    immense business

    opportunities offered

    by digitalization

    Joe Kaeser,

    CEO Siemens

    I think banks that are

    not prepared for such

    new competitors face

    certain death.

    Francisco Gonzlez,

    Exec Chmn, BBVA

    Our greatest

    differentiator is the

    digital mindset that

    runs through every

    part of our business

    Christopher Bailey

    CEO Burberry

    Everything we do in

    this networked world

    has to be open

    Volkmar Denner,

    CEO Bosch

    By the End of 2016, Two-Thirds of the CEOs of FT 500 Enterprises in Europe

    Will Have Digital Transformation at the Center of Their Corporate Strategies.

  • EU Enterprises are only starting the Journey

    to become Digital Transformers

    IDC Visit us at IDC.com and follow us on Twitter: @IDC 7

    Digital

    Resister

    Digital

    Transformer

    Digital

    Player

    Digital

    Explorer

    Digital

    Disruptor

    Source: IDC's European Digital Transformation MaturityScape Benchmark Survey, June 2015

    and IDC's U.S. Digital Transformation MaturityScape Benchmark Survey, February 2015

  • 8

    Those Who Thrive in the Digital Economy Will Be Organizations That:

    Can execute upon a vision for

    digital transformation

    Blend digital and physical

    experiences to garner customer

    allegiance

    Turn information into a

    competitive advantage

    Create new digital revenue streams from

    connected systems

    Leverage technology to win the talent

    wars

  • ICT innovation and Digital Transformation are changing the Demand of Skills

    www.idc.com - NETFUTURES 2016 9

    High demand of technically

    sophisticated ICT skills, requiring the

    ability to manage complex IT systems

    within and outside the enterprise

    High demand of e-leadership skills,

    combining business and digital savvy

    Quality, Risk and Safety: need of

    business-oriented risk managers

    Lower demand for operational IT skills,

    maintenance, support skills, and

    traditional IT management skills

    ...The disruptive impact of innovation accelerators is likely to generate

    skills gaps for the most innovative combinations of skills...

  • There is a High Risk of increasing Skills Gaps,

    for Example for Data Workers skills

    IDC Visit us at IDC.com and follow us on Twitter: @IDC 10

    Analytical Core skills

    Technical core skills

    Soft Skills, teamwork

    Creativity, Logical thinking

    Domain and business

    knowledge

    Source: European Data Market Monitoring Tool, IDC 2015

    EU28 Estimated Data Workers Skills

    Gap

    2015

    2020

    Baseline Scenario

    2020

    High

    Growth

    Scenario

    Gap (000) 396 487 1,995

    % of Demand 6% 6.6% 21%

    Data Workers Skills

  • Enterprises will look for New models of

    Sourcing Talent: Skills-based Marketplaces

    IDC Visit us at IDC.com and follow us on Twitter: @IDC 11

    By the End of 2017, the Sharing Economy Will Give Rise to the "Networked Free Agent" and Skills-Based Marketplaces, Resulting in More than 10% of Work

    Being Sourced in This Fashion in Mature Economies.

    CXOs will need to understand talent gaps

    within their organizations and adopt agile

    and flexible talent management practices.

    HR executives will need to design models

    that attract and support transitory talent

    from trusted ecosystems.

    Nurturing a cultural openness/readiness

    for the shared economy/talent will be

    essential.

  • Conclusions

    The risk of skills gaps and mismatches between demand and supply

    is likely to increase and may become a problem for the fastest

    developing markets

    Policy helps, but there is also a need of strong private investments in

    training and learning on the job as well as in skills sourcing and

    managing (skills-based marketplaces)

    12www.idc.com - NETFUTURES 2016

    Digital transformation is

    expected to create strong

    impacts on the economy and

    society, driving demand of ICT,

    R&D but especially e-

    leadership skills. Big Data, the

    IoT and Automation will

    generate the most disruptive

    impacts.

  • www.idc.com - NETFUTURES 2016 13

    Questions?

    gcattaneo@idc.com

    www.idc.com

    www.datalandscape.eu

    mailto:gcattaneo@idc.comhttp://www.idc.com/

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