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EMERGENCY ASSISTANCE PROGRAM Jonathan Penn, Community Services Programs Director

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Page 1: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River

EMERGENCY ASSISTANCE PROGRAMJonathan Penn, Community Services Programs Director

Page 2: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River

The mission of the Emergency Assistance Program is to provide temporary rental assistance, utilities, food, household products, etc. for individuals and families residing in the New River Valley who are experiencing a financial crisis who meet 200% or below federal poverty income guidelines.

Page 3: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River

▪ Floyd County

▪ Giles County

▪ Montgomery County

▪ Pulaski County

▪ Radford City/Fairlawn

▪ Blacksburg Interfaith Food Pantry

▪ Floyd Backpack Program

Page 4: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River

KEY EMERGENCY ASSISTANCE PARTNERS

▪ Floyd Co. Angels Ministries/Angels in the Attic

▪ Montgomery Co. Emergency Assistance Program

▪ Emergency Needs Task Force of Pulaski Co.

▪ Radford Ministerial Association

▪ Giles Christian Services Mission

Page 5: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River

▪ Individuals

▪ Churches

▪ Grocery Stores

▪ Food Drives

▪ Fraternities and Sororities

▪ Va. Tech Campus Kitchen

Page 6: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River

▪ Emergency Assistance Service Delivery Model

▪ Appointment only.

▪ Phone intakes.

▪ Online application.

▪ Contactless pick up.

▪ Community Need

▪ More New River Valley citizens have become eligible for our services due to reduced job hours or loss of employment.

▪ Many of the clients we serve need greater financial assistance.

Page 7: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River

Floyd County

• 780

• Individuals

Giles County

• 447

• Individuals

Montgomery County

• 1,217

• Individuals

Pulaski County

• 940

• Individuals

Radford City/Fairlawn

• 228

• Individuals

Page 8: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River
Page 9: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River

▪ Individuals/Households may receive food monthly from one of our food pantries.

▪ $25 Food Lion (restricted) gift cards.

▪ Can not purchase tobacco or alcohol with gift cards and clients can receive two cards per month if need.

Page 10: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River

▪ Utilities

▪ Utilities include water and electricity. Utility assistance requires a termination notice or must be disconnected.

▪ Clothing Vouchers

▪ Clothing vouchers are provided to our clients to use at the local thrift store in their residential jurisdiction.

▪ Personal & Household Supplies

▪ Diapers, formula, hygiene items.

▪ Services are provided via the phone, online and contactless pick up.

Page 11: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River

▪ E.A. staff are able to assist eligible clients with rent deposits, application fees and arrears preventing move to improve housing.

▪ If appropriate, the client will be referred to our Homeless & Housing Program. Mortgage and rent assistance should make a difference in stability and keep the household from being evicted of foreclosed on.

Page 12: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River

▪ Financial Stability Plan

▪ Affordable Housing Options

▪ Budgeting

▪ Stabilization and Goal Plan

▪ Landlord Advocacy

▪ Rental Barriers

▪ Credit Education

Page 13: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River

▪ Client Services Budgeted Amount: $202,543.00

▪ Amount Spent Thru 9/11/20: $167,373.93

▪ Amount Remaining: $ 35,169.07

▪ These funds have been spent on utility and housing assistance.

▪ The majority amount of the funds have been spent assisting clients with housing needs.

▪ We are currently spending the CSBG Covid-19 dollars instead of our private restricted funds.

Page 14: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River

*The Floyd Back Pack Program served an average of 185 students each weekend prior to the Covid-19 Pandemic.

The program has been postponed for the 2020-2021 school year.

Page 15: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River

Empty Bowls fundraising event for the

Backpack Program had to be postponed

due to the Covid-19 Pandemic.

Page 16: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River

▪ The Blacksburg Interfaith Food Pantry served 7,368 families and individuals, for an average of 614 served per month during the 2019-2020 program year.

Page 17: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River

▪ In addition to using NRCA funds as available, NRCA staff contacts other community organizations for funds to provide emergency assistance. Some community organizations include churches, Department of Social Services, and civic organizations.

Page 18: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River

E.A. Staff

Teresa MosesCommunity Service

Worker/Housing

Counselor

Floyd County

Sarah GrayLead Community Service

Worker/Housing

Counselor

Pulaski County

Kim HonakerCommunity Service

Worker/ Housing

Counselor

Radford City/Fairlawn

Krista DavyCommunity Service

Worker

Montgomery County

Donna ThompsonCommunity Service

Worker/Housing

Counselor

Giles County

Melissa PoindexterLead Community Service

Worker/Housing Counselor

Montgomery County

Denise HancockCommunity Service Worker

Pulaski County

Page 19: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River
Page 20: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River
Page 21: EMERGENCY ASSISTANCE PROGRAM · Emergency Assistance Service Delivery Model Appointment only. Phone intakes. Online application. Contactless pick up. Community Need More New River