Emergency Assistance Policy and Process

ObjectivesEstablish the EA group from household

membersIdentify non-financial and financial eligibility

requirements and determine eligibilityIdentify recommended items of verificationOutline the timeframe for Application

processingDetermine the payment amount for the EA

group Identify the other resources to assist in the

emergency

1/06/2014

IntroductionEmergency Assistance (EA) provides funding

to families experiencing an emergency due to impending homelessness, homelessness, energy crisis, fire, flood or natural disaster.

Goal of EA is to provide safe and permanent housing for the family.

1/06/2014

Case ManagementThe W-2 agency must give the applicant all

available information about how to access appropriate services and resources.

The W-2 agency must document the referral and resources that was provided to the applicant in EATS comments.

1/06/2014

Today’s TrainingNon-Financial Eligibility

EA Group Verification/Documentation

Financial Eligibility 115% FPL $2500 Asset Limit

EA Application Five Working Days Timeframe Step 1 (Determining Eligibility) and Step 2 (Issuing

Payment)EA Policy and Process Review

1/06/2014

Non-Financial EligibilityEA Group

All household members must be listed on the EA Application.

The EA Group must consist of at least one dependent child and one qualified caretaker relative.

1/06/2014

EA Group Verification

EA Group must be verified this includes identity, residency, citizenship and relationship.

The W-2 agency must document the verification sources in EATS and store in ECF if known in CARES or store in paper files.

1/06/2014

EA VerificationThe W-2 agency must attempt to verify the

emergency within 5 working days.

The W-2 agency must request necessary verification as quickly as possible to allow sufficient time to obtain the information.

Written verification must be scanned and stored in ECF (if known to CARES w/i 30 calendar days) or kept in paper file. Oral verification must be documented in EATS.

1/06/2014

EA DocumentationUpdated/New Policy:The EA Application, notices and verification

must be scanned to ECF for all EA applicants that are known to CARES (w/i 30 calendar days) or kept in a paper file.

EA case comments must be entered into EATS.

W-2 agencies must document the rationale for eligibility decisions in EATS. EATS allows 1000 characters in the Comments Sections (use your space wisely).

1/06/2014

Qualifying Emergency

To be eligible for EA, the EA Group must have a current emergency due to at least one of the following:

Impending HomelessnessHomelessnessEnergy CrisisFire, Flood or Natural Disaster

1/06/2014

Financial Eligibility Applicants must be at or below 115% of

the Federal Poverty Level (FPL) and not exceed the $2500 asset limit.

If the EA applicant is in a W-2 placement (except CMF) at the time of the EA application, financial eligibility has been met.

1/06/2014

Financial EligibilityIf the person is not in a qualifying W-2

placement, the agency must collect financial information for at the time of application (same as W-2, for new applications).

The W-2 agency may use CARES information if it is current for the month of the EA application. If not, the W-2 agency will have to obtain current information.

1/06/2014

Financial Eligibility Page 1

Financial Eligibility Worksheet Part Two, Page One W-2 agency must use this worksheet to determine

financial eligibility for EA.

Recommended that W-2 agencies use this worksheet online, it will be automatically calculated to ensure accuracy.

Income and Assets Tests

http://dcf.wisconsin.gov/forms/dwsp_2010.htm

1/06/2014

Payment Calculation- Page 2 Payment Calculation Worksheet Part Two, Page Two

If determined eligible, the agency must calculate the payment amount by using this form.

Payment Amounts $516 for 2-4 members $645 for 5 members $110 per group member for groups of 6 or more

http://dcf.wisconsin.gov/forms/dwsp_2010.htm

1/06/2014

EA Application Process

The W-2 agency must provide an EA Application form to all persons who request EA.

The EA applicant may choose to apply: a. In the geographical region where s/he is currently

experiencing the emergency or b. In the geographical where s/he has found permanent

housing.

The W-2 agency serving that EA applicant must process the EA Application and issue the payment if the group is found eligible.

1/06/2014

EA Application FormPart 1, Page 1 and 2 completed by the EA applicant or

representative.

Page 3, assurance statements, must be reviewed with the W-2 agency staff and initialed by the EA applicant.

Part 2, Page 1, the Financial Eligibility Worksheet and Page 2, the Payment Determination Worksheet must be completed by the W-2 agency staff.

http://dcf.wisconsin.gov/forms/pdf/dcf_f_dwsp2010.pdf

1/06/2014

Five Working Days TimeframeDay 1 is the first working day after the

complete application is received. Day Five is the close of business on the 5th working day.

Step One: Application Processing, must be completed for all EA Applications.

Step Two: Issuing the Payment, must be completed for all approved EA Applications.

1/06/2014

Example: Five Working Days

1/06/2014

Payment Delay Exceptions

The W-2 agency must:

Issue the Notice of Decision within the 5 working days timeframe

Information regarding the rationale related to Payment Delay Exceptions must be recorded in EATS comments

Enter the Approved status in EATS; then if the applicant does not find housing change the status to Denied.

1/06/2014

Payment Delay Exceptions

1. For homelessness or impending homelessness; if the EA Group is eligible for EA, but does not have a new permanent residence at the time of application.

2. For impending homeless, the EA group plans to remain in their current housing, but the W-2 agency has not received confirmation from the landlord or bank agreeing to waive the eviction or foreclosure.

The W-2 agency must issue a payment within 5 working days of the date the EA group notifies the agency of new housing or the stay of eviction or foreclosure.

1/06/2014

EA Application: Scenario

1. Read and review the EA Application. 2. Discuss Non-Financial and Financial

Eligibility Criteria for EA. 3. Complete Part 2 of the EA Application. 4. Is the group eligible for EA, and if found

eligible, what is the payment amount?5. Complete the EA Application Processing

Step 1 and Step 2 on the following pages.

1/06/2014

EA Policy & Process Review

1) The W-2 Agency must process an EA application within __________ after the agency receives the signed EA application.a) 10 working daysb) 2 working daysc) 5 working daysd) 7 working days

1/06/2014

2) If the EA applicant has already initialed the assurance statements on the EA Application, before meeting the EA worker, the EA worker is not required to review them.

a) Trueb) False

1/06/2014

3) To meet the definition of a Caretaker Relative, he/she

must:

a) Have custody of the dependent childb) Live or have lived with the dependent child at

sometime within six months prior to the emergency

c) Anticipated to live with the caretaker relative during the six-month period after the date of the application

d) Anticipated to live with caretaker relative during the three-month period after the date of the application

1/06/2014

4) A single pregnant individual who has no other dependent children has applied for EA. Does she meet the definition of caretaker relative?

a) Yesb) No

1/06/2014

5) The W-2 agency cannot make the determination that a dwelling is uninhabitable.

a) Trueb) False

1/06/2014

6) An 18 year-old may be considered a dependent child if:

a) S/he is a full-time student at a secondary school, technical school or vocational school and is reasonably expected to complete the program before turning age 19

b) S/he is a part-time student in a GED program and is expected to complete the program before turning age 19

c) S/he is a full-time student enrolled at a four-year university and working part time

d) S/he is a part time student enrolled in a technical/vocation program and expected to complete the program before turning age 19

1/06/2014

7) For EA eligibility purposes, a migrant worker must intend to reside in Wisconsin.a) Trueb) False

1/06/2014

8) There are ____ categories of a qualifying emergency for EA eligibility.

a) 4b) 5c) 6d) 7

1/06/2014

9) The Notice to Terminate Tenancy for impending homelessness (according to State Statute 704.17) must:

a) Include eviction dateb) Indicate “Tenancy is terminated” and

eviction is due to nonpayment of rentc) Be filed with the courtd) Be a legal document

1/06/2014

10) EA can only be used to pay for temporary shelter in emergencies due to:

a) Energy crisisb) Impending homelessnessc) Fire, flood or natural disasterd) Homelessness

1/06/2014

11) SSI and CTS payments are counted types of income for EA applications.a) Trueb) False

1/06/2014

12) To be found financially eligible for EA, the EA group must meet the following criteria:a) At or below 115% FPLb) At or below 185% FPLc) Not exceed asset limits of $2500d) Both A and C

1/06/2014

13) The EA application may be denied for failure to pursue other payment for Energy Crisis.a) Trueb) False

1/06/2014

14) After an EA payment is issued, how many days does the W-2 agency have to enter the payment details into EATS?a) 5 calendar daysb) 10 calendar daysc) 3 calendar daysd) 7 calendar days

1/06/2014

15) The EA worker must do the following within five working days:

a) Have at least one in-person contact with the EA applicant

b) Enter payment details into EATSc) Scan EA application and verification into

ECF if known to CARES d) Enter case comments into CARES

1/06/2014

16) The EA Payment must be issued within ________ after the receipt of the complete EA application unless there is a payment delay exception.

a) Two Working Daysb) Five Working Daysc) Seven Working Daysd) Ten Working Days

1/06/2014

17) W-2 agencies must scan the EA Application and verification if known to CARES or stored in paper files within 30 calendar days.   a) True

b) False

1/06/2014

18) In a Payment Delay Exception, if the EA applicant has been found eligible but has not found new permanent housing, the agency must issue a negative notice of eligibility.

a) Trueb) False

1/06/2014

19) Offering case management services to EA applicants can result in families: a) Receiving information on local resources and

supportive servicesb) Learning budgeting skills and developing problem

solving skillsc) Recognizing the strengths within the familyd) All of the above

1/06/2014

The End

Great Job! Questions? Please complete the evaluation. Thank you!