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1 © Copyright 2015 EMC Corporation. All rights reserved.
EMC Syncplicity Overview
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Topics
The Challenge
Syncplicity Overview
Industry Reaction
Driving Customer Success
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The Way We Work I s Changing
Share Access
Send Protect
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The Enterprise Is Less Secure
96% of Enterprise IT wants hybrid cloud storage
deployment to deploy sync
and share at scale
77% of Companies
Prohibit online
file sharing
70% of IT
professionals know
or suspect consumer tools
are being used
Source: ESG
Users Love IT Trusts
&
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Topics
The Challenge
Syncplicity Overview
Industry Reaction
Driving Customer Success
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Mobile Enterprise
Repository
Access
Secure
Sync & Share
File Distribution
to a Mobile Workforce
COLLABORATE
FTP / Email Attachment
Replacement
Real-time
Document
Protection
File Share
Replacement
CONSOLIDATE
PRODUCT DIFFERENTIATION
User Experience | Security & Hybrid Cloud | No Silos
CUSTOMER SUCCESS DIFFERENTIATION
IT Readiness | User Engagement
REIMAGINING CONTENT EXPERIENCES FOR THE MOBILE WORKFORCE
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Frictionless User
Experience No Silos
Security and
Storage Choice
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Frictionless User
Experience No Silos
Security and
Storage Choice
OUTSIDE FIREWALL INSIDE FIREWALL
Save a file in any folder
and it’s synced/accessible
everywhere
SYNC & SHARE FILES WITH NO EXTRA
STEPS
ANDROID WINDOWS 8 IPHONE IPAD MS SURFACE IPHONE MACBOOK AIR
OUTSIDE FIREWALL INSIDE FIREWALL
ANDROID WINDOWS 8 IPHONE IPAD MS SURFACE IPHONE MACBOOK AIR
When you save or sync
a file on any device, it is
backed up in real time
GET REAL-TIME
DOCUMENT PROTECTION FOR ALL END-POINTS
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TRANSFORM MOBILE DEVICES
INTO TRUE LAPTOP REPLACEMENTS
Secure mobile editing and PDF
annotations
Automated reminders and insights
Innovative navigation
Follow files and folders
Easily share files and folders from
anywhere
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Frictionless User
Experience No Silos
Security and
Storage Choice
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Syncplicity gives IT the
SECURITY & CONTROL they need to deploy at scale
SECURITY User | Device | Folder | File Encryption, SSO, Remote Wipe, Retention, Reporting & Monitoring, Sharing/Access/Mobile Policies
ADMINISTRATION AND MANAGEMENT User Management, Group Management, AD Sync
FRICTIONLESS USER EXPERIENCE
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External Sharing Policies
Folder Remote Wipe Policy
Folder Sharing Permissions
Folder
AD/SAML SSO
AD Provisioning
User and Group Management
Group Storage Quotas
Account Remote Wipe
Group-Level Policies
User
Optional 2-Factor Auth
MDM Integration
Access Restriction Policies
Device Remote Wipe
Mobile Sync Policies
Silent Installer
Device
End-to-End Encryption
IRM
Shared File Policies
File Type Restrictions
Data Retention Policies
Data Ownership
File
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Supported Storage Interfaces (NFS, S3, Atmos) STORAGEVAULTS
ON-PREMISE OFF-PREMISE
Service Provider
3rd Party Atmos Isilon VNX EMC ViPR Platform
Syncplicity Cloud
SECURITY User | Device | Folder | File Encryption, SSO, Remote Wipe, Retention, Reporting & Monitoring, Sharing/Access/Mobile Policies
ADMINISTRATION AND MANAGEMENT User Management, Group Management, AD Sync
FRICTIONLESS USER EXPERIENCE
Storage Choice for Security & Compliance
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Frictionless User
Experience No Silos
Security and
Storage Choice
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Mobile access to files in Home Directories, File Shares, and
other Content Repositories
CHALLENGE
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One app to access to all business
files from Network Shares and
SharePoint across all user devices
No need for data or access control
migration
Great user experience
VPN-free
Allows you to migrate to
the cloud at your own pace
HOMEDIRS &
FILE SHARES
MICROSOFT SHAREPOINT
Access Enterprise Content From One Mobile App
Syncplicity Panorama™
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Support for SharePoint 2010 & 2013
Browse sites/sub-sites/
document libraries within a farm
Rich in-app editing of Microsoft Office
files and PDF annotations
Check-in/Check-out
Offline access
Syncplicity Panorama End-User Functionality
Support for any SMB file store
Browse home directories
& network shares
Rich in-app editing of Microsoft
Office files and PDF annotations
Offline access
SHAREPOINT NETWORK SHARES
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Syncplicity Panorama Benefits for IT
Mobile device controls
like remote wipe &
passcode
AES 256 encryption for
content in transit and at
rest on mobile devices
In-app editing prevents
data leak
3-Tier VPN-less network
access architecture
Secure credentials for
frictionless user access
Preserves existing
authentication & access
controls
Publish network shares
to users
Provision/De-provision
users for mobile access
Mobile Content Security
Frictionless & Secure Access
Management &
Administration
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SYNCPLICITY
Panorama for
Network Shares
Home Directories
& File Shares
Extensible & Future Proof Syncplicity Panorama™ for Network Shares
SYNCPLICITY
Enterprise Edition
& Panorama
Home Directories
& File Shares
Desktops/
Laptops/
Endpoints
Sharepoint
Documentum
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SYNCPLICITY
ENTERPRISE EDITION &
PANORAMA
ALL CONTENT ONE APP
End Points
Home
Directories
/File Shares
ECM Systems EMC Documentum
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Topics
The Challenge
Syncplicity Overview – EFSS & Panorama
Industry Reaction
Driving Customer Success
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CUSTOMER SUCCESS You Had Us at “Hello”
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PHILOSOPHY
• Engagement vs. provisioning as the
measure of success
• Proven methodology for value in first click
for user
• Small footprint of resource requirement
• Engagement driven by awareness & emotion
• Contextually relevant use of Syncplicity with
habit forming features
• Breadth of adoption is driven through virality
IT Readiness User Engagement
Emotion Benefits Features
“No Customer Left Behind”
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Sample Assets Posters, Awareness Emails
& Executive Recruitment
Introducing EMC Syncplicity. It provides easy, secure access to
everything you need—reports, briefs, budgets, and more—
even from a tablet or smartphone. Administrative assistants and team members can distribute fil
e
s using
shared folders that automatically sync across your PC, smartphone, and
tablet, so there’s no more hunting for email attachments or searching
systems like SharePoint for documents. Syncplicity’s intuitive design makes it easy to create and share fil
e
s from
any device. You can edit and annotate Microsoft Offic
e
docume nt s on
your tablet or smartphone, and even receive notific
a
t ions wh en a shared
fil
e
is vi ewe d by the reci pi ent .
What you need, when you need it:
• Stop hunting for email attachments & searching systems like SharePoint for your documents• Let your admin & team members keep you in sync with shared folders• View reports, edit presentations, review briefs… all from your mobile device
• Skip the hassle of VPN with automatic syncing• Rest easy, it’s approved by your IT department• Enterprise-grade security maintains compliance with industry regulations
© 2007-2014 Syncplicity LLC. All Rights Reserved.
For ExecutivesAll Your Documents on Any Device.
by EMC
Chief Executive• Performance reports • Board packages
• Customer briefin
g
books • Analyst & Press briefin
g
booksSales Executive• Sales performance & pipeline reports• Territory plans & commission reports• Customer Meeting notes
Finance Executive • Market reports• M&A activity reports• Financial performance summaries• Budgets
Marketing Executive • Corporate communications & marketing collateral • Program & lead performance• Marketing budgets, status reports & calendar
• Brand books
HR Executives • Employee satisfaction, turnover & reduction reports• Compensation & benefit
s
summa r i es• Market data reports• Regional regulatory & compliance guidelines
Product Executives• Roadmap summaries & status reports• Release summaries
• Quality, customer feedback, & operations reports
Learn more at: www.syncplicity.com
Meet Syncplicity - our elegant, powerful, new
corporate cloud storage solution for global file sharing
and document collaboration. Whether you’re editing or
sharing a PowerPoint or collaborating on a Word doc,
Syncplicity makes file syncing and sharing a breeze.
Syncplicity is as mobile as you are!
With Syncplicity, you’ll be able to sync, backup, and easily share any folder or file. You won’t
need to copy files. You’ll have no file-size restrictions, and Syncplicity is as mobile as you are.
You’ll be able edit, sync, and share files anytime, anywhere, from your tablet or smartphone!
Sync, Share, Secure
Access any file, anytime, anywhere, from any device
Getting started is simple Syncplicity is already installed on your computer and being backed-up in the secure cloud. To learn more and get started, check out the short online training videos at [URL]
Hit the road To download and install a Syncplicity mobile app, simply click one of the links below. Windows | iOS | Android
We think Syncplicity is going to bring
all sorts of new freedom, productivity,
and creativity to our collaborative
work, and we hope you love using
it as much as we do!
Sincerely,
[name(s)]
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Topics
The Challenge
Syncplicity Overview – EFSS & Panorama
Industry Reaction
Driving Customer Success
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NAMED A LEADER
“The modern UI is designed in native
mobile apps and desktop clients for
an enhanced user experience.”
- Gartner Magic Quadrant report 2014
“…Hybrid EFSS architecture to provide secure mobile access to a combination of on-premises & cloud repositories…”
IN GARTNER’S MAGIC QUADRANT 2014
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NAMED A LEADER
Security
Administration Features
Mobile Strategy
Content Analytics
Sales & Support Reach
- Forrester Wave Report 2013
IN FORRESTER WAVETM | File Sync & Share
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Gartner Critical Capabilities Report
#1 in Two Use Cases
Only Vendor Top 3 in all Four
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Thank You
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Appendix: Deeper technical Slides
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SYNCPLICITY STORAGEVAULTS GRANULAR POLICY-DRIVEN STORAGE
FOR SECURITY AND COMPLAINCE
Engineering Sensitive Content Finance/Legal Marketing
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Challenges in “Mobilizing” Enterprise Repositories
Clunky
experience
Lack of in-app
content editing
Often require
VPN for security
Repeated
authentication
across sessions
Mobile content
security
Migrating
Content
Migrating User
Access
Controls
Lack of great mobile UX
Lack of frictionless &
secure access Migration
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SharePoint
Network Shares Optional Load
Balancer/HTTP
Proxy
Panorama Connectors
(H/A)
Private
CORPORATE DATA CENTER INTERNET
DMZ Semi-Private
Syncplicity Mobile App
SSL
Firewall
SSL
Firewall
HTTP/S HTTP/S
Firewall
SMB
Read-Only Active
Directory
(RODC)
Active Directory
IPSec
HTTP/S
IPSec
Syncplicity Panorama Sample Deployment Architecture
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CUSTOMER SUCCESS Appendix Slides
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Discover Align Deploy
IT READINESS
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IT READINESS
Use Case Review
Learn how Syncplicity is a unique solution
for EFSS
Security Review
Understand Syncplicity architecture
and security approach
Infrastructure Review
Understand Syncplicity hybrid storage
architecture components and how they
would be deployed in your environment
Align
Use Cases
Agree on primary use cases that meet the
business, IT and user requirements
Success Criteria
Agree on recommended or customer defined
success criteria aligned with your use cases
Test Plan
Agree on step wise instructions for proving
your success criteria
Project Plan
Agree on detailed deployment plan including
benchmarks and completion times
Configure
Execute to customized deployment plan by
configuring global settings and policies for
files/folders, devices, groups and users
Deploy
Deploy infrastructure components like on-premise
storage based on customized project
Provision
Provision users (batch or bulk) based on the
project plan and silent install the desktop app and
sync files.
Deploy Discover
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Expand Engage Adopt
USER ENGAGEMENT
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USER ENGAGEMENT
Adopt Engage Expand
Inform
Users receive a welcome email followed by a
series of communication on how to use
Syncplicity for the intended use cases
Promote
Orchestrate a kick-off event to introduce,
promote and train users. Deploy posters and
Syncplicity branded items to drive awareness.
Adopt
Users sync their files, download the mobile app
and interact with their files
Drive
Drip emails with best practices and tips and tricks
to drive engagement from basic ‘How to’ to more
advanced features
Track and Promote
Monitor and track usage patterns and promote
new user driven features that will drive
engagement.
Engage
Users engage with Syncplicity beyond just
syncing their files to sharing and collaboration
Use Cases
Enable new use cases for existing users,
Identify and deploy new users with relevant use
cases
Users
Identify, recruit and enable new users –
executives, sales, marketing, finance
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Adopt Engage Expand
• Kick-Off Events
• Onsite-Training
• Posters
• Email Nurture Campaign
• Welcome Email “How to Get Started”
• Think outside the (Drop)box.
• Everyone’s doing it. Sharing files with Syncplicity, that is
• User Engagement Drip Email Campaign
• Getting Mobile
• How to Sync and Share Files
• How to Share and manage links
• Track and Promote
• One-Page Overview
• Executive Mobility
• Sales
• Marketing
• Engineering
• Finance
• Product
• Email introduction with one-page overview
Users sync their files, use
the mobile app and interact
with their files
Users syncing their files
share and collaborate
using Syncplicity
Virality drives new users
and new use cases for
existing users
USER: Adoption & Engagement