NorthSmart.com

800-409-3132

EMC

EMC Platforms Defi ned

Clariion FLARE SP Collects

Centera CentraStar Health Report

Celerra Dart CCC (Celerra Configuration Capture) w/Control Station

Symmetrix Enginuity SYMCLI / ControlCenter

Isilon OneFS CLI or OneFS Web AI

VNX Unisphere Control Station CLI

Flare & Unisphere Updates & Patches • No-cost updates • Upgrades are fee-based • Bug fixes and Rev Code Patches • SAN Health Check is a Professional are FREE when the customer has Services engagement access to PowerLink • Dart & Navisphere updates/ upgrades are fee-based

Software Technical Support:Technical assistance and knowledge transfer allowing the customer to troubleshoot and gain general knowledge in the use of the respective product GUI.

• Review of EMC Software revision and advise accordingly if an upgrade should be performed. NorthSmartIT does not offer any software upgrades, just OEM best practices recommendations.

• Answering general questions and giving basic direction related to the base functionality of the specific software GUI.

• Answering general questions and giving basic direction in the use of the Software Product.

• Technical assistance and general knowledge transfer helping the customer to troubleshoot problems they are having with the functionality and use of the covered software products as identified above.

Certifi cations • EMC Clariion IE Expert • EMC Clariion IE Specialist • VMware • EMC VNX Unified • EMC SI2 Technical Architect

EMC Software Support • SnapView • Mirrorview • Sancopy • PowerPath • Navisphere/Unisphere

EMC Platforms • EMC Clariion • EMC Celerra • EMC V-Plex • EMC Data Domain • Symmetrix (DMX3, DMX4 above Enginuity code level 5771 and VMAX) • EMC Centera (HW Only) • Isilon (HW & SW)

Switches & Routers • Brocade, McData • Qlogic

Minnesota · p.763-398-6868 // Wisconsin · p.763-398-6892 // South Dakota · p.605-332-2627 // South Carolina · p.864-417-8182