embracing training failures & learning from them
TRANSCRIPT
Embracing Training Failures & Learning From Them: What You Can Mitigate in
AdvanceJill Hurst-Wahl
Director, MSLIS ProgramSyracuse University
@jill_hw
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2Note: I’d like to credit whomever took this photo, but the Internet lost that
information.
What a training failure feels like.
Syracuse University iSchool
Five Failures You Can Mitigate Before They Occur
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Syracuse University iSchoolThe Audience
• Problems:•Unsure why they are there•Not committed to the training•Not enough or too much knowledge•Have their own agenda
• Solutions:•Well written description•Who is the event for?
• Learning outcomes
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Syracuse University iSchoolThe Room
• Problems:•Bad layout•Bad line of sight, bad acoustics•Not enough equipment/resources
• Solutions:•Define your requirements upfront•Own the room!
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Syracuse University iSchoolThe Content
• Problems:• It isn’t understandable•Delivery is one-way vs. interactive• Sage on the stage
• It isn’t flexible
• Solutions:•Keep it simple & straightforward•Create interaction• Plan for meeting varying needs
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Syracuse University iSchoolThe Clock
• Problems:• Too much or too little content• Time taken up by other things•Breaks become too long
• Participants are not on your schedule
• Solutions:•Have extra material•Have an agenda• Force the schedule
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Syracuse University iSchoolThe Mouth
• Problems:• You’re not confident in your delivery• You cannot be heard• You’re not fully present
• Solutions:• Practice• Take a public speaking workshop•Block out distractions 8
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