emb handbook

8/6/2019 Emb Handbook

1/15

Cemetery & Funeral Bureau1625 North Market Boulevard, Suite S-208Sacramento, CA 95834

www.cfb.ca.gov

Embalmer

Written Examination

CANDIDATE HANDBOOK

FOR EXAMINATIONS DECEMBER 1, 2007 OR LATER

PSI licensure:certification3210 E Tropicana

Las Vegas, NV 89121www.psiexams.com

Copyright 2008 by PSI licensure:certification Revised March 2008


2/15

WWW.PSIEXAMS.COM 1

CONTENT OUTLINE

Examination Scheduling Procedures ...........................2Internet Scheduling ........................................2Telephone Scheduling........................................2Canceling an Examination................................... 2Missed Appointment or Late Cancellation................3Taking a Re-examination ....................................3Emergency Examination Center Closing ..................3

Examination Site Locations ......................................3

Special Accommodations Available ............................4Reporting to the Examination Site .............................5

Required Identification at the Examination Site.........5Security Procedures...........................................5

Taking the Examination by Computer..........................6Identification Screen ........................................6Tutorial ........................................................6Examination Question Example .............................6

Examination Results...............................................6Examination Introduction ........................................7

Preparation for the Examination................................7Examination Outline ..............................................8Appendix A ....................................................... 12

FOR MORE INFORMATION

All questions about examination schedulingshould be directed to:


Las Vegas, NV 89121(877) 392-6422 TTY (800) 735-2929

www.psiexams.com

Questions about examination content or licensingshould be directed to:

Cemetery & Funeral Bureau1625 North Market Blvd., Suite S-208

Sacramento, CA 95834(916) 574-7870

www.cfb.ca.gov

SCHEDULINGINFORMATION

Date Scheduled: __________________________________________________________________

Name of Scheduler: ________________________________________________________________

Date of Exam: ____________________________________________________________________

Time of Exam: ____________________________________________________________________

Test Site Location: ________________________________________________________________________
http://www.psiexams.com/http://www.psiexams.com/


3/15

PURPOSE

This handbook serves as your notice of eligibility and isdesigned to provide you with general information regarding theEmbalmer examination processes and content.

EXAMINATIONS BY PSI

The State has contracted with PSI to conduct its examinationprogram. PSI provides examinations through a network ofcomputer examination centers in California.

All questions regarding the scheduling and administration ofexaminations should be directed to PSI.


Las Vegas, NV 89121(800) 733-9267 Fax (702) 932-2666

www.psiexams.comAll other questions about examinations should be directed to

the Cemetery & Funeral Bureau (CFB).Cemetery & Funeral Bureau1625 North Market Blvd., Suite S-208,

Sacramento, CA 95834(916) 574-7870 FAX (916) 928-7988

www.cfb.ca.gov

APPLICATION PROCESS

APPLICATION AND ELIGIBILTY

Within 7 days of receipt, the CFB will notify the applicant inwriting regarding the status of his or her application. If the

application is incomplete, the letter will specify whatadditional information the applicant must provide. Once theapplication is deemed complete, the CFB will notify PSI thatthe applicant meets the requirements for candidacy and iseligible to sit for the examination.

ABANDONMENT OF APPLICATION

In accordance with Title 16, California Code of RegulationsSection 1254, the CFB considers an application abandoned if acandidate fails to take the examination within 1 year afterbeing notified of eligibility. Failure to appear at a scheduledexamination without prior notice is also consideredabandonment. In the event of abandonment, a candidate mustsubmit a new application to the CFB with the required fee andmeet all requirements at the time of filing. Application feesare not reimbursed when an application is abandoned.

EXAMINATION SCHEDULINGPROCEDURES

Once you have been approved by CFB, you are responsible forcontacting PSI to schedule an appointment to take theexamination. You may do so via the Internet at

www.psiexams.com, or schedule over the telephone at (800733-9267.

FIRST TIME EXAMINEES: Examination eligibility expiresand an application is deemed abandoned, if theapplicant fails to sit for examination within one yearafter being notified of eligibility.

RE-EXAMINATION APPLICANTS: Examination eligibilityexpires and an applicant becomes ineligible to sit forexamination when an applicant fails any writtenexamination and does not re-take the examinationwithin one year from the date of that failure.

In most California testing centers, testing does not take placeon the following major holidays:

Memorial Day Closed May 26, 2008

Independence Day Closed July 4, 2008

Labor Day Closed September 1, 2008Thanksgiving Closed November 27-28, 2008

Christmas Closed December 25, 2008

INTERNET SCHEDULIING

You may schedule for your examination by completing the

online Test Registration Form. The Test Registration Form iavailable at PSIs website, www.psiexams.com. You mayschedule for an examination via the Internet 24 hours a day.

1. Complete the registration form online and submit yourinformation to PSI via the Internet.

2. Upon completion of the online registration form, you willbe given the available dates for scheduling yourexamination.

3. You will need to choose a date to complete yourregistration.

4. Upon successful registration, you will receive a traceableconfirmation number.

TELEPHONE SCHEDULINGPSI has two scheduling methods available if you wish toschedule by telephone. First, call PSI at (800) 733-9267, 24hours a day and schedule using the Automated RegistrationSystem. Second, if you wish to contact a live operator, use thisame telephone number to contact PSI registrars Mondaythrough Friday between 4:30 a.m. and 7:00 p.m. and Saturday,between 8:00 a.m. and 2:00 p.m., Pacific Time, to scheduleyour appointment for the examination.

CANCELING AN EXAMINATION APPOINTMENT

You may cancel and re-schedule an examination appointment

without forfeiting your fee if your cancellation notice isreceived 2 days prior t o the scheduled examinati on dat eFor example, for a Monday appointment, the cancellationnotice would need to be received on the previous SaturdayYou may call PSI at (800) 733-9267. Please note that you mayalso use the automated system, using a touch-tone phone, 24hours a day in order to cancel and re-schedule yourappointment.

Note: A voice mail message is not an acceptable form ocancellation. Please use the internet, automated telephonesystem, or call PSI and speak to a Customer ServiceRepresentative.

WWW.PSIEXAMS.COM 2
http://www.psiexams.com/http://www.psiexams.com/http://www.psiexams.com/http://www.psiexams.com/


4/15

MISSED APPOINTMENT OR LATE CANCELLATION

If you miss your appointment, you will not be able to take theexamination as scheduled, further you will forfeit yourexamination fee, if:

You do not cancel your appointment 2 days before thescheduled examination date;

You do not appear for your examination appointment; You arrive after examination start time; You do not present proper identification when you arrive

for the examination.

RE-EXAMINATION

Candidates who fail are eligible to re-take this examination. Anew application will be provided with the score report at thetest center, or may be obtained by contacting the CFB.

To apply for re-examination, candidates must complete a newapplication and submit it to the CFB with the correct fee. Anotice confirming your eligibility for re-examination will besent approximately 90 days from the date of the lastexamination. Candidates are permitted to take theexamination four times in a 12-month period.

CANDIDATES MUST PARTICIPATE IN THE EXAMINATION WITHINONE YEAR OF FAILING A PREVIOUS EXAMINATION.

Sample Scenarios: Arnold failed his written examination on 4/22/07. He

must re-take his written examination no later than4/22/08.

Danny received notice of eligibility to take the writtenexamination on 1/18/07. He must take the writtenexamination no later than 1/18/08.

EXAMINATION SITE CLOSING FOR AN EMERGENCY

In the event that severe weather or another emergency forcesthe closure of an examination site on a scheduled examinationdate, your examination will be re-scheduled. PSI personnelwill attempt to contact you in this situation. However, youmay check the status of your examination schedule by calling(800) 733-9267. Every effort will be made to re-schedule yourexamination at a convenient time as soon as possible. You willnot be penalized. You will be re-scheduled at no additionalcharge.

EXAMINATION SITE LOCATIONS

The California examinations are administered at the PSIexamination centers in California as listed below:

ANAHEIM2301 W. LINCOLN AVE, SUITE 252ANAHEIM, CA 92801(714) 254-1453TAKE I-5 SOUTH TO SANTA ANA. EXIT ON BROOKHURST ST. AND MAKEA RIGHT GOING SOUTH. TURN RIGHT (WEST) ON LINCOLN AVE.RIGHT AFTER MONTEREY LN. GO HALF A BLOCK AND ENTER ON THEFIRST OR SECOND DRIVEWAY ON 2301 LINCOLN. SUITE 252 IS LOCATEDON THE SECOND FLOOR.

ATASCADERO7305 MORRO RD, SUITE 201AATASCADERO, CA 93422(805) 462-8983FROM US-101 N, TAKE THE CA-41 EXIT- EXIT 219-TOWARD MORRO RD.TURN LEFT ONTO EL CAMINO REAL. Turn LEFT onto CA-41/MORRO RD.

FROM US-101 S, TAKE THE MORRO RD/CA-41 EXIT- EXIT 219, TURNRIGHT ONTO CA-41/MORRO RD.

BAKERSFIELD5405 STOCKDALE HIGHWAY, SUITE 206BAKERSFIELD, CA 93309(661) 398-9354FROM I-5 S, TAKE THE STOCKDALE HWY EXIT (253). TURN LEFT ONTOSTOCKDALE HWY.

FROM I-5 N TOWARD BAKERSFIELD, KEEP LEFT TO TAKE CA-99 N VIAEXIT (221) TOWARD BAKERSFIELD/FRESNO. TAKE THE CA-58 E EXITTOWARD TEHACHAPI/MOJAVE. TAKE THE EXIT ON THE LEFT TOWARDCAL STATE UNIV/STOCKDALE HWY/BRUNDAGE LANE. TURN LEFT ONTOWIBLE RD. TURN SLIGHT LEFT ONTO STOCKDALE HWY.

CARSON17420 S. AVALON BLVD, SUITE 205CARSON, CA 90746

(310) 217-1066FROM CA-91 E/GARDENA FWY TAKE THE AVALON EXIT. OFF RAMP WILLLEAD YOU ONTO ALBERTONI ST. MAKE A RIGHT ONTO AVALON BLVDAND WE ARE LOCATED ON THE RIGHT HANDSIDE (SAME PARKING LOT ASCARL'S JR).

FROM CA-91 W TAKE THE AVALON EXIT. MAKE A LEFT ONTO AVALONBLVD. MAKE A U-TURN ON AVALON BLVD AND ALBERTONI ST. WEARE LOCATED ON THE RIGHT HAND SIDE. (SAME PARKING LOT AS CARL'SJR).

EL MONTE9420 TELSTAR, SUITE 138EL MONTE, CA 91731(626) 442-4112FROM I-10 E TOWARD SAN BERNARDINO, MERGE ONTO ROSEMEAD/CA19 S TOWARD LONG BEACH. TURN LEFT ONTO E. TELSTAR AVE.

FROM I-10 W TOWARD LOS ANGELES, TAKE THE ROSEMEAD BLVD/CA-19EXIT TOWARD PASADENA. TAKE THE ROSEMEAD BLVD RAMP TOWARDLONG BEACH. MERGE ONTO ROSEMEAD BLVD/CA-19 S. TAKE A LEFTONTO E. TELSTAR AVE.

FRESNO351 E. BARSTOW, SUITE 101FRESNO, CA 93710(559) 221-9006FROM CA-41 S, TAKE THE BULLARD AVE EXIT. TURN LEFT ONTO EBULLARD AVE. TURN RIGHT ONTO N FRESNO ST. PASS THROUGH THEINTERSECTION OF FRESNO AND BASTOW AVE. TAKE THE FIRSTDRIVEWAY ON THE RIGHT HAND SIDE.

FROM CA-41 N, TAKE THE SHAW AVE EXIT TOWARD CLOVIS. TURNRIGHT ONTO E SHAW AVE. TURN LEFT ONTO N FRESNO ST. TURN LEFTINTO THE LAST DRIVEWAY BEFORE BARSTOW AVE.

TESTING CENTER IS IN THE OFFICE COMPLEX ON THE SW CORNER OFBARSTOW AND FRESNO ST.

HAYWARD24301 SOUTHLAND DRIVE, SUITE B-1HAYWARD, CA 94545(510) 784-1114

WWW.PSIEXAMS.COM 3


5/15

FROM I-880 N TOWARD OAKLAND, TAKE THE WINTON AVENUE EXIT.MERGE ONTO W WINTON AVE TOWARD HEALD COLLEGE. TURN LEFTONTO SOUTHLAND DR.FROM I-880 S TOWARD SAN JOSE/SAN MATEO BR, TAKE THE WINTONAVE WEST EXIT TOWARD HEALD COLLEGE. MERGE ONTO W WINTONAVE. TURN LEFT ONTO SOUTHLAND DR.

REDDING2861 CHURN CREEK, UNIT CREDDING, CA 96002(530) 221-0945ON 299 FROM EAST TAKE RAMP ONTO I-5 S. TAKE EXIT#677/REDDINGCYPRESS AVE. TURN LEFT ON E CYPRESS AVE. TURNRIGHT ON CHURN CREEK RD.

ON 299 FROM WEST TURN RIGHT ON MARKET ST (CA-273 S). TURN LEFTON TEHEMA ST (CA-299 E). CONTINUE TO FOLLOW CA-299 E. TAKE EXIT#2A/RED BLUFF/SACRAMENTO ONTO I-5 S. TAKE EXIT#677/REDDING/CYPRESS AVE. TURN LEFT ON E CYPRESS AVE. TURNRIGHT ON CHURN CREEK RD.

ON I-5 FROM NORTH TAKE EXIT #677/ REDDING/CYPRESS AVE. TURNLEFT ON E CYPRESS AVE. TURN RIGHT ON CHURN CREEK RDON I-5 FROM SOUTH TAKE EXIT #677/ REDDING/CYPRESS AVE. TURNRIGHT ON E CYPRESS AVE. TURN RIGHT ON CHURN CREEK RD

ON HWY 44 FROM EAST TAKE RAMP TOWARD VICTOR AVE. TURN LEFTON VICTOR AVE. TURN RIGHT ON E CYPRESS AVE. TURN LEFT ON

CHURN CREEK RD.

FROM ALL DIRECTIONS, FRONT BUILDING IS 2881 CHURN CREEK,DRIVEWAY INTO COMPLEX IS DIRECTLY ACROSS FROM MAJOR MUFFLERON EAST SIDE OF CHURN CREEK. 2861 IS FIRST BUILDING ON THE LEFT.

RIVERSIDERIVERSIDE TECHNOLOGY BUSINESS PARK1660 CHICAGO AVE, SUITE M-15RIVERSIDE, CA 92507(951) 680-9720FROM I-215 N TOWARD RIVERSIDE/SAN BERNARDINO, TAKE THECOLUMBIA AVENUE EXIT. TURN RIGHT ONTO E LA CADENA DR. TURNLEFT ONTO COLUMBIA AVE. TURN RIGHT ONTO CHICAGO AVE. TURNLEFT ONTO MARLBOROUGH AVE AND END AT 1660 CHICAGO AVENUE.

FROM I-215 S TOWARD SAN BERNARDINO/RIVERSIDE, TAKE THE EXITTOWARD COLUMBIA AVENUE. TURN SLIGHT RIGHT ONTO INTERCHANGEDR. TURN LEFT ONTO PRIMER ST. TURN LEFT ONTO COLUMBIA AVE.TURN RIGHT ONTO CHICAGO AVE. TURN LEFT ONTO MARLBOROUGHAVE AND END AT 1660 CHICAGO AVENUE.

SACRAMENTO9719 LINCOLN VILLAGE DR.BUILDING 100, SUITE 100SACRAMENTO, CA 95827(916) 363-6455FROM SAN FRANCISCO/VALLEJO ON I-80 E, TAKE US-50 E TOWARDSACRAMENTO/SOUTH LAKE TAHOE. TAKE BRADSHAW ROAD, EXIT 13,TURN RIGHT ONTO BRADSHAW ROAD. TURN IMMEDIATE LEFT ONTOLINCOLN VILLAGE DR.

SAN DIEGO5440 MOREHOUSE DRIVE, SUITE 3300SAN DIEGO, CA 92121(858) 658-0786FROM 1-805 S, TAKE THE SORRENTO VALLEY RD/MIRA MESA BLVD EXIT.TURN LEFT ONTO MIRA MESA BLVD, TURN LEFT ONTO SCRANTON ROAD.TURN RIGHT ONTO MOREHOUSE DRIVE.FROM I-805 N TOWARD LOS ANGELES, TAKE THE MIRA MESABLVD/VISTA SORRENTO PKWY EXIT. TURN RIGHT ONTO MIRA MESABLVD. TURN LEFT ONTO SCRANTON RD. TURN RIGHT ONTOMOREHOUSE DR.

ADDITIONAL PARKING CAN BE FOUND (on top of the AT&T building) BYCONTINUING ON MOREHOUSE PAST OUR BUILDINGAND TURNING LEFTAT THE NEXT DRIVEWAY UP THE HILL

SANTA ROSA160 WIKIUP DRIVE, SUITE 105SANTA ROSA, CA 95403(707) 544-6723FROM US-101 N, MERGE ONTO FULTON RD. TURN RIGHT ONTOAIRPORT BLVD. TURN RIGHT ONTO OLD REDWOOD HWY. TURN LEFTONTO WIKIUP DR.

FROM US-101 S, TAKE THE AIRPORT BLVD EXIT. TAKE THE RAMPTOWARD MARK WEST AREA/LARKFIELD WIKIUP. TURN LEFT ONTOAIRPORT BLVD. TURN RIGHT ONTO OLD REDWOOD HWY. TURN LEFTONTO WIKIUP DR.

SANTA CLARA2936 SCOTT BLVDSANTA CLARA, CA 95054(408) 844-0004FROM US-101 N, TAKE THE SAN TOMAS EXPWY/MONTAGUE EXPWYEXIT- EXIT 392. TAKE THE SAN TOMAS EXPWY RAMP. MERGE ONTOSAN TOMAS EXPY/CR-G4. TURN LEFT ONTO SCOTT BLVD.

FROM I-880 S TOWARD SAN JOSE, TAKE THE MONTAGUE EXPWY EXIT(7). TAKE THE MONTAGUE EXPWY WEST RAMP. MERGE ONTO

MONTAGUE EXPY/CR-G4 E. TURN LEFT ONTO E TRIMBLE RD. ETRIMBLE RD BECOMES DE LA CRUZ BLVD. TURN SLIGHT RIGHT ONTOCENTRAL EXPY/CR-G6 W. TURN SLIGHT RIGHT ONTO SCOTT BLVD.

SPECIAL ACCOMMODATIONSAVAILABLE

All examination sites are physically accessible to individualswith disabilities. Scheduling services are also available via ourTelecommunications Device for the Deaf (TDD) by calling 800790-3926.

The CFB and PSI recognize their responsibilities under theFederal Americans with Disabilities Act and the California FairEmployment and Housing Act by providing testingaccommodations or auxiliary aids or services for candidateswho substantiate the need due to a physical or mentadisability or qualified medical condition.

Candidates whose primary language is not English may alsoqualify for accommodations.

Requests for accommodation must be received with yourcompleted examination application. Accommodations thatfundamentally alter the measurement of the skills orknowledge the examinations are intended to test will not be

granted.

Accommodations will not be provided at the examination siteunless prior approval by the CFB has been granted. Reasonable,appropriate, and effective accommodations may be requestedby submitting a Request for Accommodation package. Thispackage is available by contacting the CFB or online atwww.cfb.ca.gov/formspubs/exam_accommodations.pdf. Donot call PSI to schedule your examination until you havereceived written notification from the CFB regarding yourequest for accommodations.

WWW.PSIEXAMS.COM 4


6/15

REPORTING TO THE EXAMINATIONSITE

On the day of the examination, you must arrive at least 30minutes prior to your scheduled appointment time. This allowstime for check-in and identification verification and providestime to familiarize yourself with the examination process. Ifyou arrive late, you may not be admitted to the examinationsite and you may forfeit your examination registration fee.

Even though candidates will be thumb printed, you are stillrequired to comply with any identification requirementsestablished by the appropriate regulatory entity.

REQUIRED IDENTIFICATION AT EXAMINATION SITE

You must provide one of the following valid forms ofgovernment-issued identification before you may examine:

A photographic Driver's License (any state) State identification card (any state) U.S. military identification Valid passport any country (valid foreign passport with

valid record of arrival/departure - Form I-94 or processed

for I-551 stamped in a valid foreign passport)

All photographs must be recognizable as the person to whomthe identification card was issued. The name on theapplication must match the photographic I.D. card. If youhave recently changed your name with the CFB, you maywant to contact PSI to verify that they have the correct samename on file.

If you cannot provide the required identification, you must call(800) 733-9267 at least 3 weeks prior to your scheduledappointment to arrange a way to meet this securityrequirement. Failure to provide all of the requiredidentification at the time of the examination withoutnotifying PSI is considered a missed appointment, and you willnot be able to take the examination and you will forfeit yourexamination registration fee.

CALIFORNIA LAW SECURITY PROCEDURES

Section 123 of the California Business and Professions Codestates: It is a misdemeanor for any person to engage in anyconduct which subverts or attempts to subvert any licensingexamination or the administration of an examination,including, but not limited to: Conduct which violates the security of the examination

materials; Removing from the examination room any examination

materials without authorization; The unauthorized reproduction by any means of any

portion of the actual licensing examination; Aiding by any means the unauthorized reproduction of

any portion of the licensing examination; Paying or using professional or paid examination-takers

for the purpose of reconstructing any portion of thelicensing examination;

Obtaining examination questions or other examinationmaterial, except by specific authorization either before,during, or after an examination; or

Selling, distributing, buying, receiving, or havingunauthorized possession of any portion of a future,

current, or previously administered licensingexamination.

Communicating with any other examinee during theadministration of a licensing examination.

Copying answers from another examinee or permittingones answers to be copied by another examinee.

Having in ones possession during the administration ofthe licensing examination any books, equipment, notes,written or printed materials, or data of any kind, othethan the examination materials distributed, or otherwiseauthorized to be in ones possession during the

examination. Impersonating any examinee or having an impersonator

take the licensing examination on ones behalf.Nothing in this section shall preclude prosecution underauthority provided for in any other provision of law. Inaddition to any other penalties, a person found guilty ofviolating this section, shall be liable for the actual damagessustained by the agency administering the examination not toexceed ten thousand dollars ($10,000) and the costs oflitigation. (For the full text of Section 123, please seeAppendix A)

IMPORTANT INFORMATION ABOUT TAKING ANEXAMINATION

1. All candidates will have their thumbprint taken duringexamination check-in and re-entry into the testing roomafter an approved absence. If a candidate passes theexamination, the thumbprint record will be destroyed. If acandidate abandons his or her application for licensure, asdetermined by the appropriate regulatory authority, thethumbprint will also be destroyed. If a candidate iunsuccessful, the thumbprint record will be retained by PSto ensure proper identification on any subsequentexamination attempts. If the thumbprint doesnt matchupon exit and re-entry, the candidate shall be disqualifiedfrom the examination, his or her test results invalidatedand the appropriate regulatory entity will be notified of the

occurrence. The taking of the thumbprint is an additionameasure to enhance examination security. TheDepartments Office of Examination Resources shall ensurethat the appropriate safeguards for the storage anddestruction of the thumbprint records are in place.

2. The temperature in the testing room is maintained at amoderate level. Candidates are advised to layer clothingAcceptable layered clothing includes lightweight shirtssweaters, and pullovers without pockets. These items musbe worn upon check-in, while you wait to enter the testingroom, and during your initial seating for the examination.

3. There are timing mechanisms available at the test site andon the computer console to help candidates keep track oftime during the test administration. Watches or othetimekeeping devices are not permitted in the examinationrooms.

4. Only one candidate will be allowed to take a restroombreak at a time. Candidates are required to sign out whenyou leave the room and when you return. If a candidaterestroom break takes longer than 5 (five) minutes, a proctowill check on the candidate and will notify the applicableregulatory entity of the occurrence, which will takeappropriate action.

WWW.PSIEXAMS.COM 5


7/15

5. The following items are not permitted in the examinationrooms:

Cellular telephones, personal digital assistants (PDAs),recording devices, cameras, pagers, purses,notebooks, notebook computers, reference orreadings material, music players, radios, electronicgames, calculators, or briefcases.

Personal items including watches, backpacks, wallets,pens, pencils, or other writing devices, food, drinks

(unless prior approval is obtained by your regulatoryentity) and good-luck items.

Hats, baseball caps, or visors (with the exception ofreligious apparel), coats, shawls, hooded clothing,heavy jackets or overcoats.

During the check-in process, all candidates will beasked if they possess any of the prohibited items andall candidates will be asked to empty their pockets. Ifprohibited items are found during check-in, candidatesshall return these items to their vehicle or other placeof safekeeping. Neither PSI, nor the Department ofConsumer Affairs, shall be responsible for the items.

Any candidate possessing the prohibited items in theexamination room shall have his or her test resultsinvalidated, and PSI shall notify the appropriateregulatory entity of the occurrence.

6. Copying or communicating examination content is a violationof PSI security policy and existing law. Either one shallresult in the disqualification or invalidation of examinationresults, the denial of your license, and may subject thecandidate to criminal prosecution.

TAKING THE EXAMINATION BYCOMPUTER

Taking the PSI examination by computer is simple. You do notneed any computer experience or typing skills. You will usefewer keys than you use on a touch-tone telephone. Allresponse keys are colored and have prominent characters. Anillustration of the special keyboard is shown.

IDENTIFICATION SCREEN

You will be directed to a semiprivate testing station to takethe examination. When you are seated at the testing stationyou will be prompted to confirm your name, identificationnumber, and the examination for which you are registered.

TUTORIAL

Before you start your examination, an introductory tutorial to

the computer and keyboard is provided on the computerscreen. The time you spend on this tutorial, up to 15 minutesDOES NOT count as part of your examination time. Samplequestions are included as part of the tutorial so that you maypractice using the keys, answering questions, and reviewingyour answers.

One question appears on the screen at a time. During theexamination, questions answered and minutes remaining wilbe displayed at the top of the screen and updated as yourecord your answers.

EXAMINATION QUESTION EXAMPLE

During the examination, you should press 1, 2, 3, or 4 to selectyour answer. You should then press ENTER to record youanswer and move on to the next question. A sample questiondisplay follows:

EXAMINATION RESULTS

At the end of your examination, a pass or fail result will beshown on the screen and you will receive a printed scorereport. Numerical (raw) scores are provided to all candidatesYour examination results are confidential and are releasedonly to you and your state-licensing agency. To protect you

privacy and to maintain the confidentiality of examinationresults, score information is not given over the telephone.

PASSING SCORE

Examinations often vary in difficulty depending on the form ofthe examination administered. For this reason, the passingscore is determined using a criterion-referenced method rathethan a set score or percentage. Applying the criterionreferenced method, the difficulty of each item on theexamination is evaluated relative to the minimum competencestandard for safe practice. As a result, the passing score islower for difficult examinations, and is higher for easier

WWW.PSIEXAMS.COM 6


8/15

examinations, providing a safeguard to both the candidate andthe public.

FAILING SCORE REPORTS

The score report will indicate the candidates overall scoreand grade, including the number of items answered correctly.

RE-APPLICATIONPROCESS

Candidates who fail the examination must submit a newapplication to the CFB with the required fee.

CHANGEOFADDRESS

Applicants and candidates must notify the CFB in writing ofany change of address. Allow 30 days for the change ofaddress to be processed.

EXAMINATION INTRODUCTION

PURPOSE OF THE EXAMINATION

California law requires each candidate for licensure as an

embalmer to pass an examination. The purpose of theexamination is to determine whether the candidate has theknowledge needed to provide safe and effective services to thepublic. The examination addresses knowledge of practicalembalming and of the laws and regulations related toembalming.

DESCRIPTION OF PRACTICE

California Business and Professions Code Section 7640 describesthe practice of an embalmer as follows:

An embalmer is one who is duly qualified to disinfect orpreserve human remains by the injection or external

application of antiseptics, disinfectants or preservativefluids; to prepare human bodies for transportation whichare dead of contagious or infectious diseases; and to usederma surgery or plastic art for restoring mutilatedfeatures; and who is duly licensed as an embalmer underthe laws of the State of California.

EXAMINATIONDEVELOPMENT

The examination is developed and maintained by theDepartment of Consumer Affairs, Office of ExaminationResources (OER). The individual test items are written bylicensed embalmers under the guidance of OER analysts.

PREPARATION FOR THEEXAMINATION

OVERVIEW

The embalmer examination is based upon a test plan developedby licensed embalmers. The plan identifies aspects of practicerelated to the tasks that an embalmer must be able to perform alicensure. The examination contains 150 multiple-choice items

that address six areas of job content, and it has a time limit of 3hours.

DESCRIPTION OF MAJOR DUTY AREAS

The embalmer examination covers six content areas thatdefine the scope of knowledge needed for safe and effectivepractice. Each of the job content areas, weighted on theexamination in terms of its importance in practice, is describedbelow.

I. PRE-EMBALMING (15%)

This content area assesses the candidates ability to

prepare the body for embalming and application of preembalming treatments.

II. CASE ANALYSIS (19%)

This content area assesses a candidates ability toevaluate the condition of the body and the cause ofdeath to determine methods and fluids to be used forembalming.

III.ARTERIAL EMBALMING (32%)

This content area assesses the candidates ability toembalm by arterial injection, select methods and fluidsaccording to cause of death and condition of body, and

determine the need for supplemental treatments.

IV.CAVITY EMBALMING (10%)

This content area assesses the candidates ability toaspirate and inject the body cavity and internal organsto facilitate the embalming process.

V. RESTORATION (6%)

This content area assesses the candidates ability toevaluate the condition of the body to determine needand extent of restorative treatments.

VI.POSTEMBALMING TREATMENTS (18%)

This content area assesses the candidates ability tocomplete the embalming process, including the finacleansing and positioning of the body as well assanitizing all embalming instruments and equipmentused during the embalming process.

WWW.PSIEXAMS.COM 7


9/15

EXAMINATION OUTLINE

The examination outline identifies the knowledge required to demonstrate acceptable competence in each of the major contentareas. Content areas specify practical knowledge, with references to statutes and provisions of Title 16 of the California Code oRegulations, the California Health and Safety Code, and the Business and Professions Code. Candidates should acquire the knowledgethat the outline describes before attempting the examination.

I. PRE-EMBALMING(15%)

DESCRIPTION: This content area assesses the candidates ability to prepare the body for embalming and application of pre-embalmingtreatments.

Set facial features in as natural aposition as possible.

Knowledge of universal precautions. Knowledge of state laws and regulations regarding

authorization for disposition with or without embalming. Knowledge of methods for mouth closure. Knowledge of methods for eye closure. Knowledge of techniques and procedures to shave facial hair. Knowledge of techniques to relieve rigor mortis.

Position body in as natural a positionas possible.


authorization for disposition with or without embalming. Knowledge of methods for positioning the head, arms, hands,

and feet. Knowledge of techniques to position limbs affected by physical

abnormalities. Knowledge of techniques to relieve rigor mortis.

Remove medical apparatus from bodythat can interfere with settingfeatures or embalming.


authorization for disposition with or without embalming. Knowledge of pre-embalming treatments for skin lesions and

ulcerations. Knowledge of pre-embalming treatments for abrasions,

lacerations, and fractures.Apply agents to disinfect bodysurfaces and or ifices.


authorization for disposition with or without embalming. Knowledge of guidelines for personal protective equipment

(PPE). Knowledge of techniques and procedures to cleanse body

surfaces and hair. Knowledge of procedures to apply germicidal agents to body

surfaces and orifices. Knowledge of methods to relieve gases from gas gangrene

during pre-embalming. Knowledge of methods to relieve gases from decomposition

during pre-embalming Knowledge of procedures to protect skin areas of the body

from purge. Knowledge of pre-embalming treatments for purge.

WWW.PSIEXAMS.COM 8


10/15

II. CASE ANALYSIS (19%)

DESCRIPTION: This content area assesses the candidates ability to evaluate the condition of the body and the cause of death todetermine the methods and fluids to be used for embalming.

EVALUATION OF BODY(12%)

Evaluate body for presence of edemaor dehydration.

Knowledge of signs of possible tissue gas. Knowledge of effects of edema on the selection of embalming

techniques. Knowledge of effects of dehydration on the selection of

embalming techniques. Knowledge of signs of edema.

Knowledge of effects of naturally occurring chemicals in thebody on the selection of embalming techniques. Knowledge of signs of dehydration.

Evaluate body condition todetermine need for pre-injection,co-injection, or additional treatment.

Knowledge of signs of possible tissue gas. Knowledge of techniques to treat bodies with jaundice. Knowledge of signs of decomposition. Knowledge of body factors to consider in selecting embalming

fluids. Knowledge of techniques to treat bodies with postmortem

discolorations. Knowledge of common signs of jaundice. Knowledge of purposes of different co-injection fluids. Knowledge of purposes of different pre-injection fluids.

Evaluate size, weight, and

musculature of the body.

Knowledge of criteria for selecting points of injection and

drainage for arterial embalming. Knowledge of factors to consider in choosing points of

injection and drainage. Knowledge of body factors to consider in selecting embalming

fluids. Knowledge of conditions that predispose bodies to purge.

Evaluate body for signs of a coroner-reportable death.

Knowledge of state laws and regulations regarding types ofdeaths requiring notification of the coroner or medicalexaminer.

PREPARATION (7%) Select points of injection anddrainage based on individual body.

Knowledge of criteria for selecting points of injection anddrainage for arterial embalming

Knowledge of factors to consider in choosing points ofinjection and drainage.

Determine the need for special

treatments based on externalconditions to which the body couldbe subjected.

Knowledge of techniques to treat bodies with jaundice.

Knowledge of methods to embalm decomposed bodies. Knowledge of signs of decomposition. Knowledge of techniques to treat bodies with postmortem

discolorations. Knowledge of common signs of jaundice. Knowledge of environmental factors that affect the

embalming process. Knowledge of techniques to treat bodies with premortem

discolorations. Knowledge of effects of predeath circulatory conditions on the

embalming process.

WWW.PSIEXAMS.COM 9


11/15

III. ARTERIAL EMBALMING (32%)

DESCRIPTION: This content area assesses the candidates ability to embalm by arterial injection, select methods and fluids accordingto cause of death and condition of body, and determine the need for supplemental treatments.

PROCESS OF

EMBALMING (15%)

Raise vessels for injection anddrainage.

Knowledge of procedures for treating bodies with edema. Knowledge of techniques to prevent visible distention of the

tissues. Knowledge of techniques for multiple-site injection and

drainage. Knowledge of techniques and procedures to elevate and

ligate vessels for injection of arterial solution. Knowledge of types of embalming instruments. Knowledge of procedures for treating bodies with

dehydration. Knowledge of effects of intermittent, unrestricted or

restricted drainage on embalming. Knowledge of methods to control drainage during embalming

process.Select pressure and rates of flow ofthe embalming solution based onindividual body.

Knowledge of procedures to treat autopsied bodies. Knowledge of signs of poor distribution of arterial solution. Knowledge of procedures for treating bodies with edema. Knowledge of procedures to treat bodies with severe trauma. Knowledge of techniques to correct poor distribution of

arterial solution.

Knowledge of techniques to prevent visible distension of thetissues. Knowledge of effects of rate of flow and/or pressure of

arterial solution on embalming. Knowledge of effects of intermittent, unrestricted or

restricted drainage on embalming.Locate selected points of injectionand drainage using surface features,anatomical landmarks, and linearguides.

Knowledge of methods to prevent tissue gas transfer duringarterial embalming.

Knowledge of specialized techniques for embalming bodieswith tissue gas.

Knowledge of techniques for multiple-site injection anddrainage.

Knowledge of specialized techniques for embalming obesebodies.

Knowledge of specialized techniques for embalming bodieswith advanced decomposition.

Inject arterial embalming solution. Knowledge of methods to prevent tissue gas transfer duringarterial embalming.

Knowledge of specialized techniques for embalming bodieswith tissue gas.

Knowledge of procedures to treat bodies with severe trauma. Knowledge of techniques for promoting good distribution of

arterial solution. Knowledge of methods for injection of arterial solutions. Knowledge of methods of preparing embalming solutions. Knowledge of treatments that minimize or prevent

postembalming dehydration. Knowledge of specialized techniques for embalming bodies

with advanced decomposition. Knowledge of effects of total volume of arterial or non-

arterial solutions on embalming. Knowledge of effect of induced chemicals in the body on the

selection of embalming techniques. Knowledge of effects of different co-injection fluids on

embalming result.

WWW.PSIEXAMS.COM 10


12/15

SUPPLEMENTALPROCEDURES (10%)

Evaluate embalming results todetermine need for supplementaltreatment.

Knowledge of methods to relieve gases during and afterarterial embalming.

Knowledge of techniques for evaluating arterial embalmingresults.

Knowledge of supplemental methods of embalming. Knowledge of effects of different preinjection fluids on

embalming results.Assess distribution of arterial solutionto determine need for additionalmeasures.

Knowledge of signs of good distribution of arterial solution. Knowledge of signs of poor distribution of arterial solution. Knowledge of effects of embalming fluids on the body.

Knowledge of techniques for promoting good distribution ofarterial solution.

Knowledge of techniques to correct poor distribution ofarterial solution.

Knowledge of methods to remove or reduce discolorationswith arterial embalming.

Knowledge of mechanical and physical procedures to improvedistribution of arterial fluid.

Knowledge of effects of humectants on the body. Knowledge of effects of dyes on the body. Knowledge of effects of surfactants on the body.

Perform external preservation assupplementary treatment to arterialembalming.

Knowledge of treatments for bodies with vascular collapse orincomplete circulatory system.

REMOVAL AND

CLOSURE PROCEDURES

(7%)

Close incisions and possible points ofleakage to prevent seepage.

Knowledge of procedures to close incisions from points ofinjection, drainage, and seepage. Knowledge of procedures to treat bodies with severe trauma. Knowledge of procedures to treat bodies that have undergone

postmortem medical procedures. Knowledge of procedures to treat bodies that have undergone

premortem medical procedures.Remove medical apparatus from thebody to prevent fluid seepageproblems.

Knowledge of procedures to treat bodies that have undergonepostmortem medical procedures.

Knowledge of procedures to treat bodies that have undergonepremortem medical procedures.

IV. CAVITY EMBALMING (10%)

DESCRIPTION: This content area assesses the candidates ability to aspirate and inject the body cavity and internal organs to facilitatethe embalming process.

Aspirate contents of body cavities andinternal organs.

Knowledge of methods to relieve gases during and after cavityembalming. Knowledge of methods to aspirate and treat body cavities. Knowledge of methods to close points of aspiration. Knowledge of different types of absorbent materials used in

the embalming process. Knowledge of types of hand-held cavity embalming

instruments. Knowledge of methods to locate insertion points for aspirating

the cranium.Inject cavity fluid into body cavitiesand internal organs.

Knowledge of methods to prevent tissue gas transfer duringcavity embalming.

Knowledge of methods to aspirate and treat body cavities. Knowledge of procedures to care for viscera from autopsied

bodies. Knowledge of methods to chemically treat viscera. Knowledge of effect of cavity fluids on the body. Knowledge of methods to inject cavity fluids. Knowledge of types of hand-held cavity embalming

instruments.Determine need for re-aspiration andre-injection.

Knowledge of methods to chemically treat viscera. Knowledge of effect of cavity fluids on the body. Knowledge of conditions that necessitate continuous

evaluation of cavity embalming procedure.

WWW.PSIEXAMS.COM 11


13/15

V. RESTORATION (6%)

DESCRIPTION: This content area assesses the candidates ability to evaluate the condition of the body to determine need and extent ofrestorative treatments.

Perform restorative treatments toachieve a natural appearance.

Knowledge of techniques for major restorations. Knowledge of techniques for removing or reducing

discolorations on skin surfaces. Knowledge of techniques for minor restorations. Knowledge of methods of restorative closure. Knowledge of agents to cauterize tissue.

Determine type of and necessity forrestorative treatments.

Knowledge of restorative materials to close the mouth andeyes.

Knowledge of materials to seal the surfaces of autopsysutures.

Knowledge of purposes of supplemental restorative materials.VI. POSTEMBALMING TREATMENTS (18%)

DESCRIPTION: This content area assesses the candidates ability to complete the embalming process, including the final cleansing andpositioning of the body as well as sanitizing all embalming instruments and equipment used during the embalming process.

CLEANSE AND POSITIONBODY(7%)

Cleanse body to remove residues fromembalming process.

Knowledge of procedures and techniques to treat insects,lice, or maggots on or in the body.

Knowledge of purposes of different types of cleansing agentsand disinfectants.

Knowledge of methods to cleanse body and hair afterembalming.

Perform postembalming preparationsto achieve a natural appearance.

Knowledge of postembalming methods to minimize externaldehydration and leakage.

Knowledge of postembalming methods to maintain bodypositioning.

PREP-ROOMSANITATION (11%)

Cleanse and disinfect embalminginstruments after each individualbody.

Knowledge of procedures for handling and disposal ofbiohazardous waste and sharps.

Knowledge of state laws and regulations pertaining tosanitation of embalming instruments.


Cleanse and disinfect preparationroom after each individual body.


Knowledge of state laws and regulations pertaining tosanitation of embalming preparation room.

Cleanse and disinfect embalmingequipment after each individual body.

Knowledge of state laws and regulations pertaining tosanitation of equipment.

Knowledge of state laws and regulations pertaining tosanitation of embalming preparation room.

APPENDIX A BUSINESS AND

PROFESSIONS CODE

SECTIONS 123 AND 496

123. It is a misdemeanor for any person to engage in anyconduct which subverts or attempts to subvert any licensingexamination or the administration of an examination, including,but not limited to:

(a) Conduct which violates the security of the examinationmaterials; removing from the examination room any examinationmaterials without authorization; the unauthorized reproduction byany means of any portion of the actual licensing examination;aiding by any means the unauthorized reproduction of anyportion of the actual licensing examination; paying or usingprofessional or paid examination-takers for the purpose ofreconstructing any portion of the licensing examination;obtaining examination questions or other examination material,

except by specific authorization either before, during, or after anexamination; or using or purporting to use any examinationquestions or materials which were improperly removed or takenfrom any examination for the purpose of instructing or preparingany applicant for examination; or selling, distributing, buyingreceiving, or having unauthorized possession of any portion of afuture, current, or previously administered licensing examination.

(b) Communicating with any other examinee during theadministration of a licensing examination; copying answers from

another examinee or permitting one's answers to be copied byanother examinee; having in one's possession during theadministration of the licensing examination any booksequipment, notes, written or printed materials, or data of anykind, other than the examination materials distributed, ootherwise authorized to be in one's possession during theexamination; or impersonating any examinee or having animpersonator take the licensing examination on one's behalf.

Nothing in this section shall preclude prosecution under theauthority provided for in any other provision of law.

In addition to any other penalties, a person found guilty oviolating this section, shall be liable for the actual damages

WWW.PSIEXAMS.COM 12


14/15

sustained by the agency administering the examination not toexceed ten thousand dollars ($10,000) and the costs of litigation.

(c) If any provision of this section or the application thereof toany person or circumstances is held invalid, that invalidity shallnot affect other provisions or applications of the section that canbe given effect without the invalid provision or application, and tothis end the provisions of this section are severable.

496. A board may deny, suspend, revoke, or otherwise restricta license on the ground that an applicant or licensee hasviolated Section 123 pertaining to subversion of licensingexaminations.

WWW.PSIEXAMS.COM 13


15/15

STATE OF CALIFORNIANOTICE OF ELIGIBILITY

You are eligible to participate in the written examination for licensure as an Embalmer. This is the ONLY notice ofeligibility you will receive from the Cemetery & Funeral Bureau for this examination. Your address label below containsimportant date information. In the upper left corner of the address label (above your name) is the date your applicationfor examination was approved; following that is the date by which you must take your examination. You must take thewritten examination by the date specified on the label, or you will be required to re-apply.

This handbook provides important information regarding written examination procedures and content. To schedule yourexamination, please refer to the instructions in this handbook.

Cemetery & Funeral Bureau1625 North Market Boulevard, Suite S-208Sacramento, CA 95834

www.cfb.ca.gov

FIRST CLASS MAIL

emb handbook

Documents