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APPROACH TO INTEGRATED MANAGEMENT SYSTEM & CSR ACTIVITY ADOPTEDBYEMAMI PAPER MILLS LIMITEDUNIT:GULMOHOR

A SUMMER INTERNSHIP REPORTSubmitted by

SURAJ MISHRA

in partial fulfillment of Summer Internship for the award of the degree of

MASTERS OF BUSINESS ADMINISTRATION

School of Business

DEPARTMENT OF BUSINESS ADMINISTRATION

THE UNIVERSITY OF BURDWAN

July, 2015

ACKNOWLEDGEMENTI take this opportunity to express my profound gratitude towards EMAMI PAPER MILLS LIMITED for allowing me with this opportunity to perform my Summer Internship Program in their esteemed organization.I would like to extend my deepest regards and gratefulness to Mr. GAUTAM AICH, who was my mentor. His exemplary guidance, monitoring and constant encouragement throughout the course of this study made the successful completion of this project possible. In addition to the subject matter, his counsel on various other issues enhanced my knowledge and outlook.

Table of contents1. Executive Summary...2. Introduction3. Company Profile.4. SWOT Analysis..5. Integrated Objectives..6. ISO 9001 Quality Standards...7. ISO 14001:2004 - Environment Management System Standards8. OHSAS 18001:2007 - Occupational Health &Safety Management System standard9. Quality Management System Process..10. Implementation of Env. Mgmt. System...11. Model of IMS12. IMS Process Plan..13. Approach to IMS...14. IMS Implementation.15. CSR16. CSR Approaches...17. CSR Practices.18. Evolution of CSR in India..19. 4 Phases of Development of CSR in India.20. CSR Activities in Emami Paper Mils Ltd...21. Conclusion...22. Referrence...23. Bibliography24. Questionnaire on IMS and CSR..Executive summaryAn integrated management system (IMS) is a management system which integrates all components of a business into one coherent system so as to enable the achievement of its purpose and mission.A companys sense of responsibility towards the community and environment in which it operates. Companies express this citizenship through their waste and pollution reduction processes by contributing educational and social programs and by adequate returns on the employed resources. This is refer as CSR.I took both this topic IMS AND CSR to identify how EMAMI PAPER MILLS LIMITED are committed to Manufacture and Marketing of desired quality of paper under controlled condition in order to achieve zero customer complaint, zero pollution, zero accident and total elimination of occupational health hazard. Comply with all applicable legal and other requirements related to product, health, safety and environment. Enhance customer satisfaction and continually improve effectiveness of the IMS. Educate and motivate employees as well as communicate to interested parties to foster team spirit and to contribute towards implementation of IMS.IntroductionIms:Integrated means combined; putting all the internal management practices into one system but not as separate components. For these systems to be an integral part of the company's management system there have to be linkages so that the boundaries between processes are seamless.An integrated management system (IMS) is a management system which integrates all components of a business into one coherent system so as to enable the achievement of its purpose and mission. CSR:Corporate social responsibility(CSR, also calledcorporate conscience,corporate citizenshiporresponsible business)is a form ofcorporateself-regulationintegrated into abusiness model. CSR policy functions as a self-regulatory mechanism whereby a business monitors and ensures its active compliance with the spirit of the law, ethical standards and internationalnorms. With some models, a firm's implementation of CSR goes beyond compliance and engages in "actions that appear to further some social good, beyond the interests of the firm and that which is required by law.CSR aims to embrace responsibility for corporate actions and to encourage a positive impact on the environment andstakeholdersincluding consumers, employees, investors, communities, and others.Company profile

Company Name :- EMAMI PAPER MILLS LTD. Unit : Gulmohar

Head Office :- 687, Anandapur E.M. Bypass Kolkata- 700107 Ph : +91-33-66136264/6454 Fax : +91-33-66136400 Email : emamipaper@emamipaper.in Website : www.emamipaper.in

Paper Mill : R.N. Tagore Road, Alambazar, Dakshineswar, Kolkata- 700035 Ph : +91-33-5645245/5412 Fax : +91-33-5646926 Email : gulmohar@emamipaper.in

Activity : Manufacturing & Marketing of writing & printing paper including Newsprint.

Installed Capacity: 16,500 TPA

Product Range :Following Quality products are being manufactured as per Customer requirements- Super Deluxe Cream Wove Deluxe Cream Wove News Print White Wove

Manufacturing Facility:The Manufacturing Facility consists of pulp mill, Paper Machine, Rewinder and Sheet Cutter.Utility facility includes Boiler and ETP.

Raw Materials :Waste Papers {Imported & Indigenous} are the basic raw material used.

Miscellaneous :Emami Paper Mills Ltd, Gulmohor is an ISO 9001, ISO 14001 and OHSAS 18001 certified unit. The unit adheres to all statutory rules and regulation including safety requirements as enforced from time to time.

SWOT ANALYSIS.Strengths:

Lowest cost manufacturer with modernized productionmethod Strategic location proximity to raw materials, logisticsadvantage and nearness to the market Pan India presence In-house technical team to ensure better end-product Qualifi ed and technical manpower Strong Research and Development team for continuousproduct development and cost reductionWeakness:

The Company produces paper and newsprint from100% recycled fi bre which is scarce in our countryOpportunities:

Large and growing domestic market Huge potential in export market Capacity expansionThreat:

Increasing coal and logistic cost Small and unorganised industry players Cheap dumping from export countries Negative budgetary policies for paper industry

INTEGRTAED OBJECTIVES Enhance customer satisfaction

Reduce customer complaints

Reduce environment damaging aspects

Optimize utilization of resources

Reduce accidents and ill health

Adhere to all safety norms

Comply with all applicable legal and others requirements

Adhere to all internal schedule and procedure.

ISO 9001 QualityManagement STANDARDS.Principle 1 Customer focusPrinciple 2 LeadershipPrinciple 3 Involvement of peoplePrinciple 4 Process approachPrinciple 5 System approach to managementPrinciple 6 Continual improvementPrinciple 7 Factual approach to decision makingPrinciple 8 Mutually beneficial supplierRelationship.Principle 1 Customer focusOrganizations depend on their customers and thereforeshould understand current and future customerneeds, should meet customer requirements andstrive to exceed customer expectations.Principle 2 LeadershipLeaders establish unity of purpose and direction ofthe organization. They should create and maintain theinternal environment in which people can become fullyinvolved in achieving the organizations objectives.Principle 3 Involvement of peoplePeople at all levels are the essenceof an organization and their full involvementenables their abilities to be usedfor the organizations benefit.Principle 4 Process approachA desired result is achievedmore efficiently when activitiesand related resourcesare managed as a process.Principle 5 System approach to managementIdentifying, understanding and managinginterrelated processes as a system contributesto the organizations effectiveness and efficiencyin achieving its objectives.Principle 6 Continual improvementContinual improvementof the organizations overall performanceshould be a permanent objectiveof the organization.Principle 7 Factual approach to decision makingEffective decisionsare based onthe analysis of dataand informationPrinciple 8 Mutually beneficial supplierrelationshipsAn organization and its suppliersare interdependent and a mutually beneficialrelationship enhances the abilityof both to create value.ISO 14001:2004 - Environment Management System StandardsEPM committed to its responsible manufacturing practicesand has implemented several environment-friendly processes under its well-defined Environment Policy. EPM always makes constant effortsto better the stipulated standards, ensuring sufficient energyconservation with higher waste recycling. EPM hasimplemented its policies as under:

Complying with all relevant legislative requirements Reducing pollution load in terms of liquid discharge,air emission and land conservation Saving energy and preserving natural resourceslike water, raw material, fuels Generating awareness on environment, safety andhealth Minimizing unsafe acts and working conditions Promoting

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