email archiving: why outsourcing makes $ense. email archiving why? – what are the driving forces
TRANSCRIPT
Email Archiving: Why Outsourcing Makes $ense
Email Archiving
Why? – What are the Driving Forces
Market Pressures
• Compliance– Regulations– Deadlines for Compliance– 46% of All Organizations have had email
requested during discovery
• Corporate Governance– The right thing to do
• Tip of Iceberg– Structured v Unstructured
Email Archiving
Part of your overall email records strategy.
Email Archiving Objectives
Email archiving should:• Be part of an overall Enterprise Records Management
program• Offer the three main attributes of compliance
• Trustworthiness• Scalability• Ease of use
• Not impact your day-to-day operations
Enterprise Records Management:A Complete Strategy
Enterprise Records Management
Enterprise Records Management:A Complete Strategy
Enterprise Records Management
Systems Recovery
Enterprise Records Management:A Complete Strategy
ReplicationRestart
Enterprise Records Management
Systems Recovery
Enterprise Records Management:A Complete Strategy
Archiving
ReplicationRestart
Enterprise Records Management
Systems Recovery
Enterprise Records Management:A Complete Strategy
Archiving
ReplicationRestart
Processes and Procedures
Management Services
Enterprise Records Management
Systems Recovery
Email Archiving
Approaches
Email archiving can be managed using the following approaches:• Backup to Tape• Archiving Technology• Service Provider
How does each option measure up when it comes to trustworthiness,
scalability and ease of use?
Assessing Your Options
Backup to Tape (Build)
• Email system is periodically backed up to tape
Backup to Tape
• Email system is periodically backed up to tape• Restores to system for database rebuild
Backup to Tape
• Email system is periodically backed up to tape• Restores to system for database rebuild• For discovery, new system is needed
Backup to Tape: How Does It Measure Up?
Trustworthy?• Magnetic tape is not compliant
Scalable?• Time to recovery/restart from tape is lengthy Easy to use?•Requires a second system
Archiving Technology (Buy)
Email Server
Archiving Software
CAS CompliantStorage
Retrieved and Indexed
Filtered and Stored
Email Server
Archiving Software
CAS CompliantStorage
Retrieved and Indexed
Filtered and Stored
Archiving Technology
Admin
Supervisor
End User
Discovery and Retrieval
Archiving Technology:How Does It Measure Up?
Trustworthy?• Compliance-certified storage
Scalable?• Refresh and scalable
• Point solution
Easy to use?• Discovery issues
Service Provider (Partnering)
Email Server
Firewall
Network
Archiving Service7X24: Hardware/Software/
Management/Network
Firewall
Service Provider: How Does It Measure Up?
Trustworthy?• Yes—compliance-certified storage + third party
Scalable?• Yes—technology transparent
Easy to use?• Yes—discovery services + “clean hands”
Email Archiving Options At A Glance
ManagedPoint solutionExcess timeScalable?
Second system
Not compliant
OPTION 1:
Backup to Tape
Clean IT hands
Discovery issues
Easy to use?
Third partyCompliantTrustworthy?
OPTION 3:
Service Providers
OPTION 2:
Archiving Technology
Email Archiving
Build – Buy -- Partnering
Why Partnering Makes $ense
ROI• Avoidance of capital expense
Skills and staffing• Augmentation of your internal capabilities• Access to largest scope of skills
Ease of use• Discovery services• “Clean hands”
Email Archiving: Build – Buy -- Partnering
Lenny Monsour
Product Manager – SunGard Managed IT Services