ema intermapper networkmonitoringwebinar

8/14/2019 EMA InterMapper NetworkMonitoringWebinar

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Best Practices & Priorities for NetworkManagement

Maxim izing Network Upt ime w ith Real-

t ime Network Moni tor ing

April 30, 2013 2013 Enterprise Management Associates, Inc.

Pat Cameron

Director

InterMapper

Jim Frey

VP Research, Network Management

Enterprise Management Associates

@jfrey80

Matt Federoff

CIO

Vail, AZ School District


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Todays Presenters

Slide 2

Jim FreyVice President of ResearchJim has over 20 years of experience in the network

management industry, developing, managing,

marketing, and analyzing solutions across both

enterprise and service provider sectors. At EMA, Jim is

responsible for the Network Management practice area.

Pat Cameron - Director of Automation Technology

Pats background in IT spans over 25 years and

includes implementation planning, operations, and

management. At InterMapper, Pat oversees customer

relationships, gives technical product demonstrations

for potential customers, and fields customer

enhancement requests for our development team.


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Todays Presenters

Slide 3 2013 Enterprise Management Associates, Inc.

Matt FederoffCIO, Vail AZ School District

Matt has been with Vail since 1999. Prior to Vail, Matt

taught high school science for eight years. Matt was the

2005 Arizona Technology Director of the Year, and in

2007 was named one of the National School BoardAssociation "20 to Watch in Technology."


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Logistics for Todays Webinar


Questions

An archived version of the event

recording will be available at

www.enterprisemanagement.com

Log questions in the Q&A panel located

on the lower right corner of your screen

Questions will be addressed during the

Q&A session of the event

Event recording

Event presentation

A PDF of the PowerPoint

presentation will be available
http://www.enterprisemanagement.com/http://www.enterprisemanagement.com/


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Best Practices and Priorities forNetwork Management

Maxim izing Network Upt ime w ith Real-

t ime Network Moni tor ing

April 30, 2013 2013 Enterprise Management Associates, Inc.

Jim Frey

VP Research, Network Management

Enterprise Management Associates

@jfrey80


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Agenda

Priorities in Network Management InterMapper: An Introduction

InterMapper: In PracticeA Case Study

Five Best Practices for Better Network Management

Integrated Approaches Automation

Visualization

Facilitated Workflows

Collaboration

Wrap-up/Takeaways

Q&A



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Priorities in Network Management

2013 Enterprise Management Associates, Inc.


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Essentials for Network Management:

Visib i l i ty and Con trol

Job #1: Keep network up and running Continuous Availability: Little or no unplanned downtime

Continuous Performance: Minimal degradations


Requires. Clear and Current Visual Status

Facilitated Rapid Response


9/57Sample Size = 162

Which of the following business/organizational initiatives are driving current priorities

in monitoring/managing networks and networked application performance?

4 Cs of Business/Org Initiatives: Cost,

Compliance, Consolidation, Collaboration

2%

4%

6%

6%

9%

9%

10%

18%

36%

0% 10% 20% 30% 40%

Change in senior executiveleadership

Mergers and acquisitions

Other (Please specify)

Change in organizationaldirection

New (branch) offices,geographic growth

Improved globalcollaboration

Organizational consolidation,reductions

Compliance initiatives

Operational savingsinitiatives to cut costs65%

46%

41%

38%

35%

31%

28%

24%

15%

1%

0% 20% 40% 60% 80%

Operational savingsinitiatives to cut costs

Compliance initiatives

Organizationalconsolidation, reductions

Improved globalcollaboration

Mergers and acquisitions

Outsourcing

New (branch) offices,geographic growth

Change in organizationaldirection

Change in senior executiveleadership

Other (Please specify)

Feb 2012 (Select A ll) Ju l 2008 (Top One Only )

Sample Size = 180 2013 Enterprise Management Associates, Inc.


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Drivers for Visibility and Control in Network

Management

Networking team held responsible for.

Network Availability

Network Performance

Application performance

Cloud Service performance

VoIP, Video performance Virtual Desktop / VDI performance

Issue Impact increasing

Risk Tolerance decreasing

Network Management must evolve: From Siloed to Integrated

From Network-only to App-aware

From Chaos to Control

From Reactive to Proactive



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Which of the following strategies does your organization most prefer to

follow in acquiring and deploying network management products?

The Call for IntegrationResearch Results

37%

15%

20%

17%

11%

35%

18%

17%

15%

15%

42%

24%

16%

8%

10%

0% 10% 20% 30% 40% 50%

Fully integrated multi-function platforms

Tightly integrated best-of-suite from a single

vendor

Loosely integrated best-of-breed from multiplevendors

Loosely integrated best-of-suite from a single

vendor

Standalone best-of-breed from multiplevendors

Less than 1,000 1,000 - 9,999 10,000 or more

EMA Network Management Megatrends, Feb 2012 n=162# Employees



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Sample Size = 162, Feb 2012

Which network management features would you consider most important as

part of your organizations operational or architectural requirements?

Balancing Top Feature Needs: Technical Users

vs. Execs

Staff

1. Ability to scale up gracefully

2. Log File analysis3. Support for multiple

users/operators

4. Application awareness

5. Support for multiple

management data sources

6. Flexible Reporting

Executives

1. Flexible Reporting

2. Support for virtual serverenvironments

3. Support for multiple

management data sources

4. Ability to scale up gracefully

5. Support for multipleusers/operators

6. Application awareness


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InterMapper: An Introduction



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InterMapper


InterMapper suite of network monitoring, mapping and alerting software


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InterMapper




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InterMapper




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InterMapper




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InterMapper




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Alertsthresholds, colors, email

InterMapper



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InterMapper: A Case Study



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Intermapper in VailMatt FederoffChief Information Officer

Vail School District


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About Vail School District

Vail, Arizona (20 miles south of

Tucson)

Fastest growing school district in AZ

18 sites, 4000 computers (70% Mac)

Integrated Data/IP Telephony

Network


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Text

What I see from my

desk


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Empire High School

Opened Fall of 2005

850 studentsAll laptops, no textbooks

First school in the world designed

from the ground up for one-to-one

instruction


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Empire High School


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Empire High School


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Cisco Aironet 1230 Access Points


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How many users on each AP?


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Thank [email protected]

@federoffm
mailto:[email protected]:[email protected]:[email protected]:[email protected]


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Five Best Practices for Better Network

Management



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Best Practice #1: Integrated Approaches

What it means Bringing multiple management data sets together

Bringing multiple management functions

Sharing network management data with external systems

Why its important

Faster recognition of issues

Faster diagnostic workflows

Shorter MTTR (Respond/Repair)



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Servers HTTP

FTP

LDAP Mail

Disk Usage

Memory Usage

Load over time

Service Monitors

Network Devices Apple

Cisco

Juniper UPS

On battery

Temperature

Replacement status

Wireless

Splunk



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Best Practice #2: Automation




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Best Practice #3: Visualization

What it means Clear mapping of network topology, both logical and physical

Visualization of traffic flows

Graphic representation of management metrics and measurements

Why its important

Better understanding of relationships

Improved awareness of incident impact

At-a-glance incident isolation



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Best Practice #4: Facilitated Workflows

What it means Easy traversal of multi-layered maps and models

Smooth traversal between high level views and underlying details

Customizable alerts/alarms, with contextual drill-downs

Ability to easily organize management views/data to establish 360

degree view

Why its important

Faster navigation of complex data

More accurate investigations & actions

Quicker diagnostic processes Faster MTTRepair



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Notification Options Thresholds

Up/Down

Packet loss

Response Time

Interface errors Short-term packet loss

Notification Lists

Email

SMS

Splunk

Command

Escalation

Delay

RepeatSlide 52 2013 Enterprise Management Associates, Inc.


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Best Practice #5: Collaboration

Map configuration Autodiscovery

Manual

Import

Reporting

PostgreSQL Database

Retention Policies

Export Map Data

Map Access

User IP Range



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Wrap-Up



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EMA Key Takeaways

Network management tools are there to provide

visibility and control

Take advantage of Visualization, Facilitated

Workflows, and Collaboration to get the initial

edge

Leverage Integration and Automation to get extra

mileage and results


Q&A Pl L Q i i h Q&A P l


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Q&APlease Log Questions in the Q&A Panel

For more information on InterMapper, please visit:

http://www.intermapper.com/ Get InterMapper White Papers at:

http://www.intermapper.com/resources/whitepapers.aspx
http://www.intermapper.com/http://www.intermapper.com/resources/whitepapers.aspxhttp://www.intermapper.com/resources/whitepapers.aspxhttp://www.intermapper.com/

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