elluminate live! workshop. agenda introductions overview of elluminate live! question period
TRANSCRIPT
Elluminate Live!Workshop
Agenda
• Introductions
• Overview of Elluminate Live!
• Question Period
Introductions
Objectives
• To assist the Institute of Teaching and Learning in their use of Elluminate Live!– Using the features
– Creating content
– Building a sense of community
Discussion Areas
• Q&A on the features and controls in the virtual classroom from both a participant and moderator practice
• Tips on how to optimize the use of these features when delivering a Elluminate Live! session.
• Information and ideas on how to create rich engaging content for the virtual classroom
• Information on how to create an effective learning environment and reviews synchronous teaching methodology
• Best practices for pre-, in- and post-session set up• A review of the applications of Elluminate Live!• Tips on how to structure/manage an Elluminate Live! session.• Maximizing the use of the Elluminate community• Challenges/Best Practices
Overview of Elluminate Live!
The Moderator Interface
The Interface
Elluminate Live! has four main areas:
• Participant Info Window
• Direct Messaging Window
• Audio Window
• Whiteboard Window
Window Layouts:
Classroom Management
• Connection Speed
• Attendee List
• Privileges
– Granting individually or simultaneously
• Hand Raising
– Notifications
– Sequencing
– Lowering
• Emoticons
• Activity Indicators
Classroom Management
• Stepped Away
• Management Tools– Remove participants– Give and take moderator
privileges• Multiple Moderators
– Lock a Room
Audio Window
• Optimal Microphone Setting
• Audio Set Up Utility
• Adjusting Participant’s Volume
• Audio Status Indicators
• Regaining Control of the Microphone
• Hot key: Ctrl+F2
Hot Keys
• Defaults – To press/release the TALK button: Ctrl+F2– To take back control of an application: Ctrl+Space
• Re-Configure– Tools Hot Key Configuration
Live Video
• Enable Video
• Show / Hide Video Window
• Preview / Transmit
– Image Quality Selections
– Video Privilege
– Video Status Indicators
Polling
• Types
– Tools Polling
• Show / Hide responses
• Show statistics
• Clear responses
Geography Quiz: Question 1
Which country is highlighted?
A. France
B. Spain
C. Italy
D. Germany
Direct Messaging Window
• Send messages to: – All participants– One participant– A selected group of participants
• Public and Private Messages– Color coded (Black, Blue, Red)
• Insert Date / Time Stamps
• Direct Messaging Filter– New Message Notification
• Save Direct Messages
Whiteboard Tools
• Tools
• Tool Settings– Colour Palette, Line Thickness
• Deleting Objects
Whiteboard Objects
• Selecting Objects– All objects on the whiteboard are dynamic– Resize and reposition– Copy / Cut / Paste / Delete– Group / Ungroup– Background / Foreground– Move to Front / Back– Align / Distribute– Edit Text
Object Explorer
• Perform operations on single and multiple objects
• Correspond objects on the whiteboard to participants
Images
• Load Image Tool– Image File Selection
• Load Pre-existing Images
– Clip Art
Screen Capture (App Snap)™
• Load Image Tool– Obtain a static image of your entire desktop or a
selected area
Customizing Clip Art
• Create your own Clip Art collections– Loaded on each time
you join– Share collections with
other users
Whiteboard Content
• Load button
– Load Whiteboard, PowerPoint, StarOffice, OpenOffice presentations and image files
PowerPoint Converter and Presentation Wizard for Elluminate Live!
• Allows you to create high resolution, larger size whiteboard presentations
• Converts PowerPoint presentations, OpenOffice, StarOffice and PDF files to whiteboard files
• http://www.elluminate.com/ support/
Loading Whiteboard Content
• Whiteboard Status Indicators
• Protect Whiteboard Content• Prevent attendees from
saving and printing the whiteboard screens
• Scalable Whiteboard Area• Maximize your view of the
whiteboard
Navigating
• Methods– Forward and backward arrows– Whiteboard Screen drop-down menu
Whiteboard Permissions
• Follow Moderator– Keeps participants locked on your current screen– Notification
• Roam– Allows you to move through screens without affecting
others
Creating Whiteboard Screens
• Screens– Insert, replace, as sub-topics– Create using or the File menu
• Screen Groups
– Separate whiteboard content
Editing Whiteboard Screens
• Cut / Copy / Paste / Delete
• Screen size
• Screen name
Private Whiteboard Screens
• Private Work Area– Visible only to the user– Access it at any time– Participants can only
access when Follow Moderator is de-selected
Saving & Printing Screens
• Save Screens– As a Whiteboard File– As a PDF File– Individually as Image Files
• Print Screens
Whiteboard Screen Explorer
• Screen Explorer– Perform operations on
single and multiple screens simultaneously
• Tools Whiteboard Explore Screens
Recording a Session
• Begin Recording– Easy access controls
– Tools Recorder Record
• Indicator
• Erase the recording while in a session– Tools Recorder Erase Recording…
• Recordings will be available through a link in an email link or on a web page
Application Sharing
• Great for product training and collaborating on
documents
• Share presentations, applications or websites– Bring in rich and dynamic content– Increases interactivity
• Others can control the application and make changes or comments on the document
Application Sharing – Hosting
• To begin sharing
– Open the application(s) you wish to
share
– Click to select an application,
region or your entire desktop
– Windows are automatically resized
and repositioned based on your
Hosting Options
• Giving / Taking Control
– Take control: Ctrl+Spacebar
• Stop Application Sharing or
Ctrl+End
Application Sharing - Settings
• Application Sharing Indicator Lights– View which users have not
received the content
• Granting Privileges– Participants can also share
applications
Application Sharing - Settings
• Scale to Fit– Scales content down to fit the Application Sharing
window– Individual setting
• Optimize– Set by the host
• Tools Application Sharing Optimization– Depending on the content that you are sharing
– Best Quality– Highest Speed
Remote Desktop Share
• Request control of another users desktop
Breakout Rooms
• Create small group activities– Collaborate on questions, scenarios, …
• Unlimited number of rooms and participants in each room
• Private Audio, Whiteboard, App Sharing– Move freely from room to room– Move whiteboard slides from room to room
• Activity in a breakout room can not be recorded
Breakout Rooms
• On-the-fly– Automatically open
and close room
• Formal – Create rooms and pre-
load content, then move participants
Managing Breakout Rooms
• Participants– Hand Raising
– Private Messages
– Activity Indicators
• Content– Follow Moderator
– Viewing Content
– Save / Copy / Paste Screens
• Close Room
Breakout Rooms
• Assign a “room leader”
• Give clear direction before placing participants into breakout rooms
– Set time limit
– Defined expected outcomes
• Monitor activity from within and outside the room
Breakout Rooms
• Create a breakout room summary sheet that will help you track the participants and content in each room.
Breakout Room
Participants Content Comments
Multimedia
• Library
• Load files and initiate playback– Mpeg, QuickTime, Flash – Participants will need the necessary plug-ins
• Download Status Indicators
Web Tour / Push
• Launch– Embedded window IE or
Safari• Synchronized by the
moderator• Participants can
interact individually– Separate window for other
browsers• Moderators and
participants can interact individually
Quiz Manager
• Interactive quiz tool
• Consists of multiple choice and short answer questions
• Quizzes can be created prior to the session or during– Pre- and post-tests during sessions– Conduct online surveys
• Store and load tests
• Publish and save results
Quiz Manager
• Enable the Quiz Manager
• Library Tab
– Create, Load, Administer
Creating Quizzes
• Design Tab– Multiple-choice– Short-answer questions
Administering Quizzes
• Quiz Tab
– Time limit
– Stop quiz
– Publish results
Synchronous Teaching Methodology and
Best Practices
Advantages to Synchronous Sessions
• Immediate feedback
• Familiarity with the classroom model
• Reduces the feeling of isolation
• Ability to create content quickly– Web sites– Sharing applications– Leverage “Teacher Content”
• Freedom to communicate
• Excitement about the technology
• Flexibility in responding and interacting
Applications• Instructor led tutoring • Asynchronous Content Development • Peer based tutoring • Collaboration meeting rooms for student projects• Staff Meetings• Virtual Office Hours• Teacher cohort / research groups• Parent Advisory / Council Meetings• Facilitating Homebound Students • Global conferences / Worldwide access to other students • Professional development / Teacher In-service • Counseling • Online Clubs• Teacher Collaboration – sharing best practices, lesson plans
Best Practices
• Provide technical support to your participants
– Orientation Session• Online• Live
– Installing software
– Setting up hardware
– Provide technical contact information
– Pre-Configuration is the key!
– http://www.elluminate.com/support/
Best Practices
• Session Structure– Set Ground Rules
• Establish clear norms for participation
• Session etiquette
– Length
• 60 – 90 minutes
– Modularize your content
Best Practices
• Include variety in your presentation– Change activities frequently
• Hold a participant’s interest and increase retention
– Engage all learning styles
• Visual
• Auditory
• Kinesthetic
Best Practices
• Creating Visuals– Key Points
• Be legible
• Be interpreted easily
• Engage students
• Focus attention
Introductions
1. 2. 3. 4.
5. 6. 7. 8.
9. 10. 11. 12.
What is your favorite vacation spot?
Word Find
Find each of the following words.
DELICATEGALERESTRICTDETERIORATEJUBILEEDECLINETRANSFORMMETHODICALLIBERATEFRIVOLOUS
Pre – Session
• Practice before leading your first session
• Become familiar with the session content
• Find comfortable place with no distractions to deliver the session from.
• Host the session with a co-moderator
Pre – Session
• Open web pages, applications needed for application sharing and screen captures
• Create breakout rooms and load content as necessary
• Conduct a sound check to ensure that all participants can hear and be heard
• Load your presentation
In – Session
• Ask questions and provide opportunity for interaction
• Animate your delivery
• Smile…your participants will be able to hear it!!!
• Look at the whole screen, not just the content
• Speak clearly and don’t rush
In – Session
• Encourage participants to respond and to raise their hand when they have a question or comment
• Mark-up every slide to provide visual stimulation and grab attention
• Include interactivity and variety by using breakout rooms, application sharing, multimedia, web tours, quizzes
Documentation/Training
• User Guides and Recorded Training Sessions are available at – http://www.elluminate.com/support/docs/v65moderator.jsp
• Online training sessions available from the “Events” page
The Elluminati
• Goal
– To provide a forum in which Elluminate’s customers can meet to share ideas, applications, best practices, etc
– To provide an avenue to share content, recordings, and invite other Elluminate users to events
The Elluminati
• Elluminate User Group
– Monthly live sessions • Register at
http://www.elluminate.com/site/external/event/live/schedule
– Online Community• Register at http://home.learningtimes.net/elluminate
Higher Education Customers and Case Studies
Sampling of Higher Ed Customers
Case Study Summaries by Use Category
• Medical– Ohio State University
Dept. of Pharmacology– Nova Scotia Community
College (Nursing)– Tennessee Tech
University (Nursing)– University of Calgary
Medical Center – University of Iowa Center
for Rural & Environmental Health
– University of Kansas Medical Center
– University of Pittsburgh Center for Injury Research & Control
• MBA Programs– Babson College– Baylor University– Georgia State University– Penn State University– Tennessee Tech University– University of Iowa
• Engineering– California State University
Northridge– Rensselaer Polytechnic Institute
Case Study Summaries by Use Category
• LMS Integration– Baylor University– California State University
Northridge– Chicago State State
University– Deakin University,
Australia– Iowa Central Community
College– Northern Arizona
University– Tennessee Tech University– University of Iowa
• Professional Development– Deakin University, Australia– Learning Times– New York Institute of
Technology/NY State Teacher Centers
– Penn State University– Sloan Consortium– Tennessee Tech University
Case Study Summaries by Use Category
• Blended Onsite/Online Events– Babson College– Baylor University– Chicago State University– Tennessee Tech University– University of Iowa– University of Kansas Medical
Center– Univ. of Pittsburgh Ctr. for
Injury Research & Control
• Online Events/Communities– California State University
Northridge– Cognitive Science Society– Learning Times– Sloan Consortium
• Virtual Office Hours/Tutoring– Deakin University– Iowa Central Community
College– Northern Arizona University– Ohio State University Dept. of
Pharmacology– Penn State University
Case Study Summaries by Use Category
• Staff/Administrative Meeting/Collaboration– Chicago State University– Iowa Central Community
College– Northern Arizona University – Tennessee Tech University– University of Hawaii Manoa
Department of Education
Global Learning and CollaborationArchnet
• Challenge– Connect global online community of professionals– Implement real-time distance learning tool
• Elluminate Solution– Rich, dynamic collaboration– Full feature set that enabled sharing of design concepts
• Result– Facilitation of international online design competition with schools
in UK, Mexico, UAE, Turkey, Egypt– Recorded lectures, real-time expert presentations– Student presentations of final designs
“Elluminate Live! enabled us to push the boundaries of what we wanted to do.” - Shiraz Allibhai
Deliver Real-time, Web-based EducationBabson College• Challenge
– Simulate face-to-face experience of traditional classroom– Add live interaction to distance education programs– Deliver blended online/onsite course offerings
• Elluminate Solution– Innovative, blended online/onsite environment– Same content as real-life classroom with same results
• Result– Host guest speakers who are unable to travel– Students can attend class even in bad weather– Offer group spaces for students for use without instructor– Support new focus on e-delivery model
“We use Elluminate Live! to make courses available to students who wouldn’t normally have access.” - Tova Garcia Duby
Deliver Flexible, Affordable Synchronous SolutionBaylor University
• Challenge– Add live interaction to online/blended courses– Increase flexibility for working adult students
• Elluminate Solution– Easy installation, integration with Blackboard– Easy to use for teachers, students, administrators– Excellent product documentation
• Result– Flexible, cost-effective solution for campus-wide roll out– Web-based learning for on-campus, remote students– Ability to offer pre-recorded, narrated lessons
“When you look at the features versus the cost, it’s hard to be convinced that there’s anything out there better to use.” - Sandy Bennett
Facilitate Interactive Online Teaching, ResearchBCcampus
• Challenge– Add synchronous content to online communities– Enhance professional development services
• Elluminate Solution– Embedded virtual conference room as part of Learning Times
services– Encourages collaboration, partnership between universities– Informal, self-service environment
• Result– Synchronous interaction and collaboration, regardless of location– Reduced travel and organization of face-to-face events– Invaluable 24/7 access from work or home
“Elluminate Live! is easy to use and provides a real payoff for the users.” - David Porter
Deliver Live Interaction to Distance EducationCalifornia State University Northridge• Challenge
– Add synchronous content to WebCT-based program– Mirror activities of traditional classroom
• Elluminate Solution– High-quality VoIP, multi-platform support– WebCT integration– No long learning curve– Unlimited use campus wide
• Result– Virtual classroom with same results as face-to-face– Creation of online community of users– Dramatically increased retention with record/playback
“With Elluminate Live! pedagogy drives technology, not the other way around.” - Randall Cummings
Deliver Synchronous Content to Distance EducationChicago State University
• Challenge– Add synchronous content to distance education– Enable collaboration for blended online/onsite courses
• Elluminate Solution– Easy installation, integration with Blackboard– Convenient hosted solution– Web-based environment for faculty and staff meetings
• Result– Inter-university collaboration– Interaction, collaboration between students, regardless of location
“We were aware of other products, but Elluminate Live! met out needs.” - Julian Scheinbuks
Online Seminar with Multimedia Collaboration Cognitive Science Society• Challenge
– Ability to bring in users from remote locations – Multi-platform support – Support for high quality multimedia
• Elluminate Solution– International and multi-platform support– Quality multimedia and whiteboard– Easy-to-use interface
• Result– Run blended events for hundreds of users with 200+ users
worldwide– Won 2004 LOLA Award for Interactivity and Engagement in a Live
Webcast
“Researchers from around the globe can experience the Elluminate Live! session in its entirety, even after the fact.” – Thomas B. Ward
Add Dynamic Interaction to Distance EducationDeakin University, Australia
• Challenge– Add live interaction to online environment– Enable cross-campus teaching without travel
• Elluminate Solution– Multi-platform support, comprehensive functionality– Simplicity of implementation, use– Responsive local customer service– WebCT integration
• Result– Synchronous content for courses– Decreased travel for instructors, students– Professional development for teachers and staff
“Elluminate was the only vendor confident enough to demo without telephone back up.” - Ian Smissen
Deliver Dynamic Interaction for Courses and MeetingsGeorgia State University
• Challenge– Add synchronous delivery to distance education– Support multi-platform environment and low bandwidth connectivity
• Elluminate Solution– Convenient hosted environment– Rich feature set, multi-platform support
• Result– Enhanced interaction across campus, state, globe– Easy archiving and retrieval of session recordings– Real alternative to online instruction
“The company provides the best support I’ve ever had, and that’s a great stress reducer for me.” - Tricia Anderson
Reduce Costs, Reach More StudentsIowa Central Community College
• Challenge– Explore ways to make fiber optic system more cost effective– Serve larger student population in rural areas
• Elluminate Solution– Same content and interaction as traditional classroom– Superior user experience that enhances learning, regardless of
location• Result
– Leveraged use of fiber optic network– Expanded course offerings– Decreased costs
“Word of mouth continues to spur interest in using Elluminate Live! Our best selling factor is positive student and teacher feedback.” - T.J. Martin
Webinars, Collaboration, and Online CommunitiesLearningTimes• Challenge
– Find best solution for synchronous eLearning– Facilitate classes, workshops, online conferences, group
collaboration– Need for cross-platform, low-bandwidth solution
• Elluminate Solution– Real-time group collaboration from committed vendor– Superior functionality, ease of use, world-class support
• Result– Superior user experience– Expanded reach of programs– Significant cost savings– Competitive advantage
“Anyone who enjoys teaching in a face-to-face classroom can adapt easily to the Elluminate Live! environment.” – John Walber
Add Live Interaction for Students WorldwideMount Saint Vincent University
• Challenge– Expand distance education offerings– Add synchronous communication, collaboration
• Elluminate Solution– Affordable, easy-to-use, intuitive interface– Single solution with many applications– Synchronous interaction at a distance
• Result– Flexibility, interaction for busy students– Part of multi-mode facilitation tool set that enables students to
move forward in career, life– Nomination for National Technology Innovation Award
“Over 90% of students surveyed said they would take another course using Elluminate Live!” - Robert Farmer
Add Dynamic Interaction for Online EventsNew York Institute of Technology/NY State Teacher Centers• Challenge
– Two organizations with single need– Enhance communication– Improve connection between students and instructors– Enhance student/mentor relationships
• Elluminate Solution– Reliable, easy-to-use tool for live eLearning– Flexible toolkit with multi-platform support
• Result– Meaningful connection between mentor, teacher, student– Increased interaction, enhanced creativity– Hybrid environment with Elluminate, video conferencing
“We’ve found Elluminate Live! to be the perfect environment to offer both technical and emotional support to our instructors.” - Stan Silverman
Empower Live, Online Teaching and LearningNorthern Arizona University• Challenge
– Facilitate human interaction for distance learning
– Faculty control over interactions with each other, students
• Elluminate Solution
– Low bandwidth connectivity, multi-platform support
– WebCT Vista integration
– Robust VoIP, ADA compliance
• Result
– Real-time collaboration for researchers
– State-wide administrative meetings
– Instructor virtual office hours
– Synchronous interaction for online courses
“Elluminate Live! enables us to offer a broader solution that can support all campus activities, not just online courses.”- Don Carter
Enhance Distance Learning ProgramNova Scotia Community College
• Challenge– Add live component to over 275 online courses– Regionally distributed users base– Dial-up users
• Elluminate Solution– Easy-to-use virtual classroom– Quality VoIP, even on dial-up
• Result– Increased accessibility for students– Instructor meeting and collaboration– Recorded software training for students
“Elluminate Live! works beautifully, even in areas where connectivity isn’t the best .” – Mike Kidney
Deliver Dynamic Interaction and CollaborationOhio State University College of Pharmacy
• Challenge– Provide more interactivity than WebCT or Office Hours Live– Enhance reliability, increase collaboration
• Elluminate Solution– Features that support classroom orientation– Supports both instructor-led classes and student group work– No hassle ASP environment
• Result– Mirror activities of traditional classroom for remote students– Ability to record workshops to facilitate review for exams– Received Excellence in College and University Distance Education
National Award
“Elluminate Live! enabled us to move from simple online chat to a true virtual classroom.” - Anand Khuma
• Challenge– Support the university’s asynchronous courses– 23,000 students enrolled in 50 states, 44 countries– Mixed OS environment with some dial-up users
• Elluminate Solution– Virtual classroom– Multi-platform support– Crystal-clear voice– Application sharing
• Result– Added interaction to courses in iMBA program– Virtual office hours– Student-led collaboration– Technical support for training new instructors
Enhance Distance Learning ProgramPenn State University Online MBA Program
“With Elluminate Live! I can create a sense of community for remote students.” – Dr. Iris Striedieck
Rensselaer Polytechnic Institute
• Challenge– Add synchronous content, interactivity to existing video
conferencing– Incorporate cameras into all lecture halls
• Elluminate Solution– Dependable real-time, interactive eLearning environment– Crystal-clear two-way audio
• Result– Used virtual classroom more than video equipment– Reduced number of technologies required to deliver remote
courses– Increased interactivity – Lower cost to deliver courses
Host Webinars and Blended EventsSloan Consortium
• Challenge– Add easy to use synchronous interaction for 700 organizations– Blended events for both onsite and virtual users– Multiple platform support, rural users
• Elluminate Solution– Synchronous environment– Low learning curve– International support
• Result– Running blended events for hundreds of users, including session
with 369 international participants– Enthusiastic interaction
“Every time a session was interactive, it helped pull people out a little bit more.” – Keith Bourne
Deliver Dynamic Interaction Internationally Tennessee Tech University
• Challenge– Enable students to present online in real time– Reliable connectivity, even in rural areas
• Elluminate Solution– Stand alone or combined with WebCT– Superior user experience that enhances learning– Perfect fit for visually based distance education model
• Result– High levels of student cooperation and interaction– Improved test scores with access to recorded course material– Flexible virtual classroom for teaching and meeting on scheduled
and ad hoc basis
“Elluminate Live! is geared specifically toward higher education, unlike other solutions.” - R.J. Clougherty, PhD
Deliver Interactivity to Remote StudentsUniversity of Calgary Medical Center
• Challenge– Several dedicated rooms with video conferencing equipment – Point-to-point ISND to sites across Alberta
• Elluminate Solution– Integrate video conferencing into Elluminate– All video and audio transmitted through Elluminate to those who
can’t get to dedicated video sites• Result
– Expand reach beyond video conference sites– Enable more students to attend courses– Reduce cost and space required by additional video sites
Expand Course Delivery, Reduce CostsUniversity of Hawaii Manoa College of Education
• Challenge– Address statewide teacher shortage– Reduce instructor travel, need for expensive, interactive TV
• Elluminate Solution– Reliable Internet connectivity, even at low bandwidths– Support for faculty meetings, professional development– Access for disabled students
• Result– Shift from travel to synchronous education– Eclipsed need for interactive TV technology– Ability to relate to students in new ways
“Elluminate Live! will enable us to eliminate a single weekend of travel this semester, resulting in about $4500 in savings.” - Dr. Paul McKimmy
• Challenge– Augment classroom learning– Reach international students online
• Elluminate Solution– Reliable connectivity with global reach– Stand alone or integrated with CMS
• Result– International collaboration and training for Center for International
Rural and Environmental Health – Online content for Executive MBA Program– Productive meetings for national consortium of IT leaders
Professional Development and CollaborationUniversity of Iowa
“Once we started using Elluminate Live! our meetings immediately became shorter and more productive.” – Margaret Jesse
Deliver Synchronous ContentUniversity of Kansas Medical Center
• Challenge– Replace WebEx, eliminating need for second phone line– Option for ASP hosting– Record sessions for later playback
• Elluminate Solution– Easy to implement, easy to administer, easy to use– Innovative technology that works, regardless of connection speed– Responsive, supportive partner
• Result– Mirror activities of traditional classroom– Ability to integrate with asynchronous LMS– Productive, positive experience
“With Elluminate Live! the focus is on teaching and learning, not on the product.” - Darrin Cheney
Blended Events/International CollaborationUniv. of Pittsburgh Center for Injury Research & Control
• Challenge– Needed online teaching tool– Support for local, national and international end users– Record lectures for future review
• Elluminate Solution– Real-time interaction– Blended events of onsite and remote participants
• Result– Focus on collaboration, not technology– Fully integrated blended events– Library of recordings
“That’s what’s wonderful about Elluminate Live! - the sky’s the limit!” – Hank Weiss
Discussion Period