elena broughton
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FEASIBILITY ASSESSMENT OF A HIGH
TECHNOLOGY INCUBATOR IN THE SOUTH
AFRICAN CHEMICAL SECTOR
KEY FINDINGS
11 March 2011

Study overview

Study background
• Chemin plans to remodel and reaffirm its mandate to incubate innovative and high technology chemical sector-related projects
• Envisaged high-tech start-up and business incubator:– Goal:
• Increase capacity base and depth of chemical processing technologies in SA
– Targeted activities:• Innovative technologies with intensive R&D base• Downstream activities in the chemical sector
– Targeted businesses:• Domestic high-tech start-ups and businesses• Foreign companies entering SA market
– Location: • Midrand, Gauteng

Study scope St
ud
y sc
op
e Feasibility analysis
Locational analysis
Target marketing profiling
Market viability assessment
Operational model
Incubation model
Operating funding requirements
Human resource requirements
Incubation services and soft-landing services
Seed funding requirements

Best practices in brief

General trends observed
• Most of incubators in Asia and Latin America have a technology focus– Developed countries: mixed-client incubators most common
• Greater inclination towards semi-virtual and virtual service offerings
• Some offer “soft-landing services”, but these are:– Established incubators:
• Incubators proven to be successful
• Incubators with positive track record offering support to domestic businesses
– Transformed from incubators with international potential (international partnerships)

General challenges experienced
1. Financial constraints:• Inadequate or under-estimated start-up finance
• Working capital limitations
2. Inadequate management capabilities
3. Poor location chosen for political considerations
4. Constraints around seed capital for tenants• Bureaucratic appraisal
• High collateral
• Lack of information on sources
5. Overambitious measures of performance set by the government

Funding and finances
1. Non-profit model – most common• Mainly public sector funded
2. Two prerequisites for success:a) Diversification of sources:
o Reduce dependency on one source/public sector
o Incubators deriving larger revenue from own activities-tend to be more successful
b) Secure funding for continued support

Management and operations
1. Sound management practices – the key 2. Representative governing board:
• A graduate firm
• Experts (Technology transfer, accounting, legal, IP)
• Local government representation
• National development agency representation
3. A strict selection and exit criteria – a must
4. Three years incubation period – average
5. Graduation – only after satisfying exist criteria

Service offerings
Value added – sharing of know-how rather than physical aspects
• Shared administrative services
• Office equipment
• High-speed internet
• Assistance with client
• Presentations
• Training in business etiquette
Basic services
• Entrepreneurial training (business basics to management)
• Increased access to investment
• Relationship building with local R&D and HE institutions
• Assistance in setting up production
• Strong mentor programme
Value-adding services
• Assistance with import/export law
• Cost of doing business
• Translation
• Language training
• Visa and permits
• Driver’s license,
• Housing
Soft-landing services

Soft-landing services - come in packages
Premium
Standard
Basic/Welcoming
package
•Office space rent (1 month)
•Meeting room access (12h)
•Business development support/advice (12h)
•Environmental scanning of local competitors
•Organised meetings with stakeholders (3-7)
•Networking event attendance
•Office space rent (5-15 days)
•Business development support/advice (4-8h)
•Meeting room access (8h)
•Envionmental scanning of local competitiors
•Organised meetings with stakeholders (1-2)
•First talk/introduction
•Brief local market entry consulation
• Initial partner search
• Initial business development advice (2-4h)
•Meeting room access (2-4h)
•Working place (desk) with internet connection

Facility requirements
General size
1. Self-sufficiency benchmark:• 2 000m² • 70% gross rentable area
2. Tenants: 8-123. Space:
• Flexible to allow enlarging or dividing on a modular basis
• 10-150m² per unit/tenant4. Incubator manager to supported
incubatees: 1:20
Provided facilities
1. Incubator space (offices, workshops, or halls)
2. Security
3. Laboratory space (manufacturing)
4. Office equipment
5. Specialised equipment or facilities e.g. library, warehouses, etc.
6. Common areas: equipped conference rooms, exhibition space, training rooms, and reception
7. Telecom infrastructure: telephone, local area network, and internet services
8. Basic business equipment: computers, copiers, fax machines, etc.

Market viability: high-tech
business incubator

Chemical sector classification
The DTI classification SIC edition 5 (SIC5) and SIC edition 7 (SIC7) codes
Sub-sector 2: Commodity Organics SIC5 331/SIC7 191: Coke Oven Products
Sub-sector 1: Liquid Fuels SIC5 332/SIC7 192: Petroleum refiners/synthesisers
Sub-sector 2: Commodity Organics Up
stre
am
SIC5 334/SIC7 201: Basic chemicals, including plastics
and synthetic rubber in primary forms
Sub-sector 3: Primary Polymers & Rubbers
Sub-sector 4: Commodity Inorganics
Sub-sector 5: Fine Chemicals
Sub-sector 6: Pure Functional & Specialities
Sub-sector 7: Bulk Formulated Chemical
Sub-sector 2: Commodity Organics
SIC5 335/SIC7 202: Other chemical products
SIC7 201: Pharmaceuticals, medicinal chemical and
botanical products
Sub-sector 6: Pure Functional & Specialities Do
wn
stre
am
Sub-sector 7: Bulk Formulated Chemical
Sub-sector 8: Pharmaceuticals
Sub-sector 9: Consumer Formulated
Sub-sector 11: Rubber Products SIC5 337/SIC7 221: Rubber products
Sub-sector 10: Plastic Products SIC5 222: Plastic products
Highly diversified industry with a number of classifications (the dti, CHIETA, and SIC)

Technology intensity of the chemical sectorTechnology intensity Manufacturing industry
High-technology
industries
Aircraft and spacecraft
Pharmaceuticals Office, accounting and computing machinery
Radio, TV and communications equipment
Medical, precision and optical instruments
Medium-high
technology industries
Electrical machinery and apparatus, n.e.c.
Motor vehicles, trailers and semi-trailers
Chemicals excluding pharmaceuticals Railroad equipment and transport equipment, n.e.c.
Machinery and equipment, n.e.c.
Medium-low
technology industries
Building and repairing of ships and boats
Rubber and plastics products Coke, refined petroleum products and nuclear fuel
Basic metals and fabricated metal products
Other non-metallic mineral products
Low-technology
industries
Manufacturing, n.e.c.; Recycling Wood, pulp, paper, paper products, printing and publishing
Food products, beverages and tobacco
Textiles, textile products, leather and footwearSource: OECD, 2011

Chemical sector dynamics – South Africa
• Contributed 2.4% to national GDP (2013)
• Accounted for 20.8% of the manufacturing industry (2013)
• Above average growth rate of 7.0% (2003-2013)
– SA: 3.6% (2003-2013)
• Highly reliant on imports to satisfy domestic demand
– Pharmaceuticals (42.5% of trade deficit in 2015)

Chemical sector - Gauteng
• Accounts for 44.4% of SA’s chemical sector (2013)
• Downstream industries – 57.9% (2013)
• Largest sub-sector: other chemicals & man-made fibres industry
– 38.4% of the chemical sector
– 66.3% of downstream industries
– Grew at 3.4% (2003-2013)

Chemical sector composition (2007)
Sub-sector/industry GA TOTAL
Up
str
ea
m
Fine Chemicals 2 5
85 or
4.5%
Commodity Inorganics 25 48
Primary Polymers & Rubbers 0 9
Commodity Organics 5 17
Liquid Fuels 0 6
Do
wn
str
ea
m
Rubber Conversion 70 139
1 782
or
95.5%
Plastic Conversion 389 758
Consumer Chemicals 121 230
Pharmaceuticals 70 95
Bulk Formulated 14 51
Specialties 283 509
TOTAL 9791867
Provincial distribution (%) 52.4%
• Majority of firms operated in the downstream industry
• Every 2nd company is located in Gauteng
• Largest concentration: specialities and consumer chemicals
Gauteng is an ideal platform for the downstream chemical industries growth and development: cluster of industry and
proximity to the market

Chemical sector R&D trends
• Chemical sciences - average R&D spending(2012/2013):– R1.5 bn or 6.1% of all R&D spend by research field – Ranked 6th out of 15 fields– HEIs spending:
• Accounted for 30.4% of R&D spend• Tripled in two years: R158.8 m in 2010/2011 to R444.3 in 2012.2013
• Chemical sector – highly IP-intensive: – Accounts for 38% (215) of patent grants in SA (2014)– 40% (85) of these are associated with downstream industries
• Basic material chemistry (35 grants)• Pharmaceuticals (26 grants)• Biotechnology (12)
• Technology generators with strong chemical field R&D (mainly upstream):– Ten in Gauteng– Four in KZN – Four in the Eastern Cape

Market viability – existing domestic businesses
5 downstream chemicals
One pulp and paper
manufacturing
9 waste management
related industry
15 projects
• Insulating varnish• Fuel performance catalyst• Sodium Hydrogen Diacetate• High purity ferric sulphate in
powdered form • PHMB, chlorhexidine base and
DKB inhibitor
• Chemical and chemical products industry
• Linkages with HEIs
• 8 materials recovery industry projects o Heavy metals recoveryo Chromium oxide green recovery o Waste oil recoveryo Al oxide and titanium dioxide extraction o Activated carbono Aggregate from fly asho Petroleum jelly and caustic recovery
• One waste management project o Waste water treatment
• Not a downstream chemical industry• But an emerging industry with high
growth potential

Market viability – potential for domestic spinoffs
• Downstream industries – suitable for incubation• Gauteng – notable opportunities:
– High concentration of the industry– Established and relatively-large other chemicals & man-made
fibres industry– Hosts half of chemical-related businesses in SA– Hundreds of downstream businesses – Significant R&D capability by technology generators– Largest prospects for spinoff companies
• Feedback from HEIs:– Many technologies are licenced to existing companies – Pharmaceuticals and cosmetics – most viable – Need for labs and manufacturing facilities

Demand for business incubation services
For businesses in development stage (Incubation)
• Market validation
• Technical feasibility/lab tests
• Market studies and evaluations
• IP evaluations and IP protection applications
• Economic feasibility assessments
• Engineering and pre-production prototypes
• Marketing and business plans
• Labs and manufacturing space
For businesses in commercialisation stage (Post-incubation)
• Production activities
• Market monitoring
• Business growth advice
• Product support
• Market diversification
• Technology marketing
• Licensing
• Entrepreneurs frequently engaged/experts in technical matters– Insufficient knowledge and time for business and admin matters
• Internal (to incubator) or third-party support is needed
• Training and skills development – customised and practical learning

Viability statement – business incubator
• A truly chemical sector incubator → not practical – Half of incubatees should be from the sector
– Existing business pipeline:• Majority non-chemical industry
• Include chemical transformation
• Marketing as “high-tech incubator” → not reasonable– Existing businesses within “material recovery” should be
retained
– Material recovery - innovative but not high-tech industry
– Downstream chemicals – mainly medium-high tech industries

Recommendations
• Re-define the target market – Medium-tech chemical activities– Material recovery involving chemical transformation
• Refrain from using “high-tech chemistry incubator”• Market as “downstream chemical and chemical materials
recovery incubator with focus on innovative businesses”• Marketing efforts:
– Rebrand – Intensively publicise “new Chemin” targeting past partnerships
and new target markets– Initiate a business plan competition – Establish affiliations with HEIs and research facilities – Improve network and collaborations with the CSIR, ARC, etc. – Establish partnerships with potential funders and set-up in-house
funds (where feasible)

Market viability: soft-landing
services

Soft-landing services potential target market
• Foreign start-up companies:– In early concept stage
– With a functional product and in early validation stage
– Commercialised foreign start-ups looking to scale in South Africa and beyond
• Returned SA ex-pats
• SA scholars/researchers based overseas
• Incubation graduate businesses from other countries interested in expanding their global markets

Demand for soft-landing services
• Current size → limited:– Sector-specific focus
– Competition from other countries that are currently offering both financial and non-financial support to attract foreign start-ups
– Competition from private sector and foreign government supported platforms in SA (embassies and other expat business networks)
• Potential to attract → restricted :– Lack of track record in incubating high-tech businesses
– Lack of experience in hosting foreign businesses
– No established partnerships with other foreign incubators in the same sector

Recommendations
• Overall demand → insufficient in the immediate future– Using exiting staff may jeopardise the quality of services
provided to incubatees
– Hiring new staff not cost-effective at the moment
• Refrain from offering these services as part of Chemin
• A wider target market should be explored in the short-term (i.e. include other industries)
• Recommended approach:– Unit within SEDA but outside Chemin
– Focus on provision of services to businesses from a variety of sectors
– Seek specific advise and services from specific incubators when needed (i.e. networking)

Viability: Premises and location

Recommendations
• Existing headquarters in Midrand (i.e. Willows Office Park) – not suitable for the incubator:– Not owned by Chemin - limited flexibility– Small office space to host incubatees (250 m²)– No manufacturing space– No longer available for lease
• Midrand – generally an ideal location – Home to many “smart” and high-tech industries– Central location relative to:
• HEIs and research institutions in Gauteng• Embassies and consulates • Central to the consumer/market
• New location and offices should be chosen wisely:– Mogale City is not suitable (sub-part facility, small size, services supply
challenges, remote location)– New office would need to offer both office space and manufacturing space
(may make Mogale City facility redundant)

Recommended business
incubator concept

Incubation framework
Model Non-profit
Target market
A innovative domestic venture operating in:
Downstream chemical sector
Waste recovery industry (chem. processes & formulations)
Type Primary focus: facility-based incubator
Secondary focus: virtual support
Capacity & Expertise Internal expertise
External expertise
Tenant-businesses supported 8 – 10
Average incubation period Three years
Facility ownership Rented (long-term lease) space
Customisable facilities for production activities
Location
General location: Midrand, Gauteng
Site-specific requirements:
o Easily accessible from the N1
o Accommodates light industries
o Offers modern office facilities

Incubation model
Concept Phase Development Phase Commercialisation Phase
Pre-incubation Incubation Post-incubation
• Not Included as
part of the
programme
• Pre-incubation
support to be
offered through
universities
Entry point: Stringent
selection process
Graduation: exit
policy
• Seed funding
support for
deserving tenants
• Analysis and
validation
• Technology support
Early
commercialisation
support
Virtual post-
incubation
support

Entry process
• Complete application form
• Presentation of the basic business plan to the selection committeeApplication
• Post-concept phase
• Innovation-based business model
• Early stages of development with high-growth potential
• Provide economic benefits to South Africa
• Illustrated ability to pay incubator rents while they develop positive cash flow
• At least one project champion fully committed and involved in the project
• Business has legal freedom to operate
• Business idea – financial viable
• Preference – intention to set up a business in Gauteng
Evaluation (criteria)
• Support to be provided
• Payment conditions
• Incubation period
• Progress monitoring and meetings
• Exist policy
Signing MOU and Lease Agreements

Facility size and CAPEX requirements
• Optimum space requirements – 872m²
• CAPEX requirements:
– Self build option: R6.3 million
– Renting: R1.1 million
– Collaboration with HEIs: almost as much as with R6.3 million excluding labs
Space function Size per unit (m²) Number of units Total space (m²)
Client office space 15 10 150
Incubation manager's office 15 1 15
Internal experts' offices 15 2 30
Administrator's office 12 1 12
Small boardroom 24 1 24
Large meeting room 51 1 51
Subtotal 282
Circulation factor (30%) 85
Usable square meters (office component) 367
Common area factor, including kitchen and canteen area, reception area, printer area (15%) 55
Total office component 422
Lab space 50 1 50
General light manufacturing & storage space 40 10 400
TOTAL 872

HR composition
• Minimum six permanent staff members:
• External experts:
– Registrar of preferred companies/individuals with track record and proof of expertise
– Offering assistance that cannot be provided by internal experts
– Hired on a need-based only
Required Staff Number Contract type
Management Incubation Manager 1 Full time
Internal Experts 2 Full time
Support staff
Receptionist 1 Full time
Admin 1 Full time
General 1 Full time
External experts Consultants Project based Project based

Incubation stage services
Secretarial services
Shared receptionist
Mail and business address
Infrastructure and facility based services
Fully furnished office space
Manufacturing/storage space
Material handling equipment (hand trucks, lifts, etc.)
Lab facilities and equipment
Fully furnished training and meeting space
Fully furnished kitchen area
Canteen facilities
Internet access (high-speed)
Shared office equipment
Funding and access to financing
Seed funding
Fundraising - access to external sources of funding
Customised training and access to knowledge
Business training programmes
Link to higher education and their resources
Access to library and knowledge databases
Business services
Technical Feasibility/Lab Test
Market Study and Evaluation
IP Management
Economic Feasibility
Engineering Prototype
Marketing Plan
Business Plan
Pre-Production Prototype
Market Validation
Product development
Market Monitoring
Business Growth
Product Support
Technology Marketing
Assigning/licensing
EIA authorisation
Networking opportunities
Mentoring and coaching
Networking among incubatees
Linkages to experts, mentors and investors

Post-incubation services
• Virtual-based services
• Range:
– Assistance with increment of sales
– Assistance with improving the production processes
– Internationalisation
– Technology transfer
– Business model change

Operating budget (estimate)
Office and manufacturing space
Total: R3.0 million pa
• About R1.7 million for salaries and wages
• R0.7 million for renting office and industrial space
• R0.2 – utilities
• R0.1 – maintenance and repairs
Only office space
Total: R2.5 million pa
• About R1.7 million for salaries and wages
• R0.4 million for renting office and industrial space
• R0.1 – utilities
• R0.05 – maintenance and repairs

Seed funding requirements
Services covered by seed funding
Technical feasibility (R45k)
Market Study and Evaluation (R60k)
IP Management (evaluation and
protection) (R90k)
Business Plan (R150k)
Economic Feasibility (R100k)
Marketing Plan (Part of BP)
Market Validation (15% of product
development cost)
Engineering Prototype
Pre-Production Prototype
Services NOT covered by seed funding
Proof of Concept
Market Needs Assessment
Venture Assessment
Disclosure of Invention
Product development – mass production
Market Monitoring
Business Growth
Product Support
Market Diversification
Technology Marketing
Assigning/licensing
EIA authorisation
R400-R500k
Project dependent
TOTAL SEED funding requirements: • R5 million per incubation round• Competition-based • Supports TEN incubatees physically located at the incubator • Prototypes to be funded using external sources

Chemical sector and R&D classification
R&D field The DTI classificationSIC edition 5 (SIC5) and SIC
edition 7 (SIC7) codes
Food chemistry; Surface
technology and coating; Selected
basic material chemistry
Sub-sector 6: Pure Functional &
SpecialitiesSIC5 335/SIC7 202: Other chemical
products
SIC7 201: Pharmaceuticals,
medicinal chemical and botanical
products
Selected basic material chemistry Sub-sector 7: Bulk Formulated
Chemical
Pharmaceuticals; biotechnology;
Micro-structure and nano-
technology
Sub-sector 8: Pharmaceuticals
- Sub-sector 9: Consumer Formulated