electronic staff record - nhs employers/media/employers/documents/...• individual competency...
TRANSCRIPT
![Page 1: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/1.jpg)
Electronic Staff Record
Using ESR for a Productive Workforce
Nick Adcock – Senior Development Advisor
![Page 2: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/2.jpg)
Using ESR for a Productive Workforce
Streamlining Input with Interfaces and Self Service
Managing Absence
Assurance Management
![Page 3: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/3.jpg)
Streamlining Input with Interfaces and Self Service
Managing Absence
Assurance Management
![Page 4: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/4.jpg)
HREmployment
Checks
Occupational Health
Recruitment
Payroll
Pensions
Benefits & Deductions
Self Service
Manager
Employee
Interfaces
GMC/NMC
Integrated ID Management
eRecruitment
Occupational Health
Deanery
BACS
Time and Attendance
Pensions
![Page 5: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/5.jpg)
Manage my Absence• Request Leave• View Calendar
Manage my Career• Appraisals• Compliance• Qualifications• Learning
View my PayslipUpdate Personal Details
• Address• Name• Contacts
Employee – What can I do with Self Service?
![Page 6: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/6.jpg)
Approve changes• Personal Details• Qualifications• Training requests• Leave requests
Manage Workforce• Change Hours• Hire Applicants• Change Job
Appraise Employees
Manager – How does Self Service help me?
![Page 7: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/7.jpg)
Streamlining Input with Interfaces and Self Service
Managing Absence
Assurance Management
![Page 8: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/8.jpg)
Absence Management in ESR
Comprehensive Absence informationTrigger notificationsManager and Employee Absence CalendarFull suite of reports
• Bradford Factor• % Sickness
Rates• Long Term Sick• Absence Record
![Page 9: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/9.jpg)
Streamlining Input with Interfaces and Self Service
Managing Absence
Assurance Management
![Page 10: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/10.jpg)
Assurance Management in ESR
Competency• Job related
requirements• Individual
competency profiles
• Compliance MatrixAppraise EmployeesEmployment ChecksLearning & Development
• e-learning• Classroom based
Reporting
![Page 11: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/11.jpg)
Supporting Organisations with ESR
• National Support
– NHS Central Team
– Account Manager Team
– National Catalogue of 100% free e-Learning inc.Statutory and Mandatory content
![Page 12: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/12.jpg)
What can ESR do for you as a HR Director?
Experiences at the Countess of Chester Hospital NHS Foundation Trust
![Page 13: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/13.jpg)
About Me
Susan Young Director of HR & Organisational Development
![Page 14: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/14.jpg)
The Countess of Chester Hospital NHS Foundation Trust
![Page 15: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/15.jpg)
Our Vision: Care at its BestStrategic Objectives
• Providing the best possible patient experience
• Efficiency in delivering services
• Listening to our customers
• Pushing boundaries
• People at their best
![Page 16: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/16.jpg)
Healthcare People Management Association 2012 Runner Up for Best Practice and
Innovation using ESR.
About The Team
![Page 17: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/17.jpg)
ESR within the Countess of Chester Hospital NHS Foundation Trust
Utilising ESR For Workforce Planning
Utilising ESR for Assurance
How ESR can support the financial challenge?
Utilising ESR in the future at the Countess of Chester
![Page 18: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/18.jpg)
ESR within the Countess of Chester Hospital NHS Foundation Trust
CORE HR
DATAWAREHOUSE
INTERAUTHORITYTRANSFER
INTERFACES
LOCALREPORTS
LEARNINGMANAGEMENT
PAYROLL
RECRUITMENTWORKSTRUCTURES
TALENTMANAGEMENT
SELF-SERVICE
IDENTITYMANAGEMENT
“(ESR is) Much easier than previous systems and also the
process is a lot quicker. Previously you would have to wait for the HR forms to be signed by different individuals then passed
to finance etc. and then you would need to chase to ensure the forms had been processed.
Now you receive an instant notification and also updates with
any issues.”
Adele Cartwright (2012) ESR Manager Self-Service User
![Page 19: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/19.jpg)
Utilising ESR for Workforce PlanningWorkforce
Information Booklet updated quarterly
Detailed Workforce Plan combines ESR Data with Divisional
evidence
Supports Business Plan development
within Divisions
![Page 20: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/20.jpg)
Utilising ESR for Workforce Planning
One system for consistent HR &
Payroll data
Data readily available & linked to
establishment information held by
Finance
Monthly Board Reports
Manager & Administrator Self
Service Access
![Page 21: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/21.jpg)
Utilising ESR for Assurance
Emergency Department Team 21
![Page 22: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/22.jpg)
Utilising ESR for Assurance
Assurance required around the Francis
reportNHS Litigation
Authority (NHSLA) / Care Quality CommissionFreedom of
Information (FOIs) Requests
Manager & Administrator Self
ServiceMonthly Learning & Development Data
issued to Managers / Pre-employment
checksWealth of information
to respond to FOIs
![Page 23: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/23.jpg)
Utilising ESR for Assurance
Emergency Department Team
![Page 24: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/24.jpg)
How ESR can support the financial challenge?
• Cost Reduction Strategy (CRS) &
workforce data• Bank & Agency
Usage / Spend• HR & Wellbeing Business Services
– collaboration using ESR as a single system
![Page 25: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/25.jpg)
Utilising ESR in the Future
Employee Self Service to support appraisals &
training
Link the People Strategy with Workforce
Information & Data from ESR – Board Reporting
changes
Maximise our use of the system to provide
workforce assurance & support the delivery of financial challenges
![Page 26: Electronic Staff Record - NHS Employers/media/Employers/Documents/...• Individual competency profiles • Compliance Matrix Appraise Employees Employment Checks Learning & Development](https://reader033.vdocuments.mx/reader033/viewer/2022051920/600d7d9299c85169fa0aa378/html5/thumbnails/26.jpg)
Thank you
Susan YoungDirector of HR and OD