A problem that affected everyone

A few key residents committed to trying to change things

1. We looked for advice and support:

Community Worker

Political eg Councillors

Local community

Legal representation

2. Building the residents group

Secretary

Email

Headed note paper

Constitution ( at the right time)

Eleanor Street Residents GroupEleanor Street Residents GroupEleanor Street Residents GroupEleanor Street Residents Group

3. Gain Skills:

Computer skills

Experience of meetings

Working closely with community worker

Understanding how:

Residents can gain power

To be taken more seriously by authorities

To achieve better outcomes at meetings

Increase in confidence

Gained experience of representing the community

Gained understanding of the workings of council/ government

Recognising residents’ anxieties come from:

lack of confidence in a good outcome fear of the unknown

This often leads to:

Confrontation lack of understanding conflict

Becoming a target....how to handle this?

Don’t take it personally

Don’t make false promises but keep positive

STEP BACK WHEN NEEDED

Support from other residents

Support from community worker

Know that you are not responsible for the outcome