EKP’s latest features,EKP 5 walkthrough

Richard Fan

EAP for Cathay Pacific

Cathay Pacific had a problem3 separate Training Schools needing global assessments• Technical Training for Flight Crew and Ground Engineers• Safety Training for Cabin CrewOld unreliable in-house system

Huge drain on resources and time Unhappy senior staffHuge cost burdenCathay did a global search for a robust exam engine to meet their needs. After evaluation – asked NetDimensions to develop it from EKP.

Present

Better workflow for question management and exam generation

Flexiblity for random / fixed online exams or generate paper based exams

High level of security

Training departments manage the system, less involvement by IT Admin

Intuitive and flexible application design

Exceeds Standards set by HKCAA

The benefits they have derived are:

• Access all materials and activities online that relates to course requirements. Unified view of everything related to a course

• More choice for staff, greater convenience, more independent control over career development

• By using a virtual tour to demonstrate the layout of the airport, office staff were trained how to handle emergency disruption.

• Online travel desk was created for staff to enter comments about hotels• Increased staff communication with “lunchtime auditorium”

Developed company wide e-learning environment, “Learners World” Adapted airlines real-world training environment to the online training model : Saved one full week from its previously six-week cabin crew orientation program, resulting in significant savings in direct and indirect costs.