effective interviewing skills seminar

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06/06/22 © 2003 1 Effective Interviewing Techniques - in a competitive job market Yatman Lai EE/CE/SE/AM597 ITU Summer session 2003 (Updated 10/2013)

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I gave this presentation to a group of college students in 2003 when the valley is slowly recovering from the dotcom bust. I would add more online resources, but the basic process is still valid.

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Page 1: Effective Interviewing Skills Seminar

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Effective Interviewing Techniques- in a competitive job market

Yatman Lai EE/CE/SE/AM597ITU Summer session 2003 (Updated 10/2013)

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How Competitive ?

August 2013 Unemployment Rate7.3% US 8.9% California

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The Reality

Only hire ifStrategic - Critical skillsTactical - Customer commitments

OtherwiseContractOutsource

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Agenda

Corporate Hiring Process Before the Interview – 4RsDuring the Interview – 4CsAfter the InterviewKey success factors

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The Corporate Hiring Process1. Initial resume screening by HR2. Hiring manager will select qualified

candidates for interview3. Manager, team members, internal clients will

form an interview team4. HR will schedule candidate for a series of

interviews (one on one or team)5. Interview team will compare notes and send

recommendation to the hiring manager6. Hiring manager will make the final decision

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Why Job Interviews?

For the employerVerify claims on resumeCheck the intangibles – communications skills, teamwork, initiatives, etc.Sell the candidate on the job

For youIs the job as advertised ?Can I be successful?What is the organization culture?

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Setting Realistic Goals

Interview is not an event but a processUnderstand the difference between the elimination round vs the selection round and plan accordinglyYou are amongst many competitors

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Before the Interview

Develop a winning plan

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Developing a Game Plan

What is the purpose of the interview?HR ScreeningTechnical interviewFinal interview

How many people will I be interviewing with?What kind of setting?

In person, phone, videoconference

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The 4 Rs

ResearchRelateRehearseRefine

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4 Rs - Research

The industry The companyThe job requirementsThe interviewer (s)

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4 Rs - Relate

How my education, exposure and experience benefits the job, the company and the interviewerCreate lists of questions you may have for a candidate if you were the interviewer (ask your mentor)Play the tough interviewer

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Be prepared to answer (1)….

Why do you want to work here?What makes you think you’re qualified for this job?Why did you leave your last job?What are your strengths and weaknesses?What are your career and personal goals?Where do you see yourself in 5 years?

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Be Prepared to answer (2)….

What did you like or dislike about your previous job?How would you characterize your work and management styles?Have you ever had to deal with a difficult boss or subordinate?What are your greatest personal and professional accomplishments?

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4 Rs - Rehearse

Practice answering the questions you’ve created

Write down your answersCheck it against your resumeRole play with another personAsk for feedback

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4 Rs - Refine

Your answer must be concise and factualLink it to your resume (if they are not, rework your resume)Gather samples of work, project, paper etc. to support your answers

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During the Interview

Make the right impression

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The 4 Cs

Connect – establish rapportConfirm – ask questionsConvince – provide answersClose – wrap up & look forward

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4 Cs - Connect

Be punctual but not too earlyBe friendly and professional to people in the areaBe observant of the environmentOffer a copy of your resume (especially if you have updated it recently)Open with a comment about company news

Industry awards, new contracts, etc.

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4 Cs - Confirm

The job you are interviewing forThe role of the interviewerThe expectation of the candidate in this person’s own words

Major Responsibilities / ObjectivesReporting and team structureType of ProjectsCritical skills and traitsBiggest challenge facing the new hire

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4 Cs - Convince

How does your education, exposure and experience relate to the needs as expressed by the interviewer?

Show diplomas, work products and stories

When ask how you would tackle a hypothetical situation, tell them how you have handled a similar, not identical, situation in the past

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4 Cs - Close

Ask if there are any additional topics to discuss? (10 minutes) if noAsk what kind of people are successful in this company / department ?Ask what is the next step? (5 minutes)Confirm any follow-up action items? – reports, references, etc.Thank you for their time and leave

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After the interview

How to Follow-up?

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Meaningful Follow-up

Notify the person who arranged the interview

Provide your impression of how things wentAsk any questions you may have

Send a brief follow-up note (ONLY to the key decision maker) reiterating the critical success factors for the position and remind the interviewer your qualifications to excel in the job, send any follow-up materials promised at this time

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Key success factors

Be preparedBe consistentBe communicativeBe courteous

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What is Luck?

Preparation meets Opportunities