effective interview skills for students - ueh oct 2011-deloitte

Effective Interview

Be a Winner!

October, 2011

Key points

1. Understand the selection process

2. Objective at each selection stage

3. Understand the employer’s expectation

2

4. Interview tips

Understand the selection process

Objective at each selection stage

Understand the employer’s expectation

© 2010 Deloitte Vietnam

Understand the selection processUnderstand the selection processUnderstand the selection process

© 2008 Deloitte Touche Tohmatsu



Screening Test

4


Interview Offer


Objective at each selection stageObjective at each selection stageObjective at each selection stage




To identify candidates

with suitable knowledge

and skills


with relevant skills

By checking if:

• Educational

By checking if:

• The applicant can apply

Screening Test

6

• Educational

background is relevant

to the role;

• Applicant has logical

thinking;

• Applicant’s English is

acceptable ;

• Applicant understands

about the company and

the job requirements.

• The applicant can apply

theories to solve real life

cases;

• The applicant ‘s English

level is correct as

assumed from the first

round;

• The applicant has

appropriate IQ and EQ

indices.



with relevant skills


with right attitude

The applicant can apply

By checking if:


Test Interview


The applicant can apply

theories to solve real life

The applicant ‘s English

level is correct as

assumed from the first

The applicant has

appropriate IQ and EQ


suitable appearance,

gesture, emotion etc.

• Knowledge, skills and

attitude are tested at the

same time

• Note: Requirements will

be different depending on

each role’s requirements

Understand the employer’s

expectationsexpectations

Understand the employer’s


Understand the employer’ expectations

Knowledge

8

Attitude

Understand the employer’ expectations

Skills


Attitude

Effective interview Effective interview


Best & Worst Interviews

Best??

Worst??

Lessons Learnt

10

Lessons Learnt

Basic Questions to Expect/Ask


Basic Questions to Expect/Ask

“Wow Factor”

1. Pre Interview

‒ Resume/CV • Make an good first impression

‒ Doing your homework

• Research company

11

• Research company

• Location/timing

• Potential Interview questions list

• Take a copy of your CV

Make an good first impression

Doing your homework


Potential Interview questions list

Take a copy of your CV

1. Pre Interview (con’t)

Preparing a Resume/CV

• 2-3 Page Maximum

• Carefully Proof Read

• Logical Order

“Wow Factor”

12

• Provide the required Information

• Don’t provide written references

Preparing a Resume/CV

3 Page Maximum

Carefully Proof Read

Logical Order


Provide the required Information

Don’t provide written references

“Wow Factor”

2. The Interview

− Interview Structure/Who interviews

− Introductions/ Settling in

− Learning about what you can offer now

13

− Learning about what you can offer in the future

− Questions and Completion

interviews you?

Learning about what you can offer now


Learning about what you can offer in the future

Questions and Completion

“Wow Factor”

2. The Interview (con’t

Minimum Personal Behaviours

• Arrive on time

• Dress appropriately

• Introduce in friendly/professional manner

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• Introduce in friendly/professional manner

• Sit comfortably

• Listen carefully and make eye contact

• Ask about next steps

• Thank the interviewer

con’t)

Behaviours

on time

Dress appropriately

Introduce in friendly/professional manner


Introduce in friendly/professional manner

Sit comfortably

Listen carefully and make eye contact

Ask about next steps

Thank the interviewer

“Wow Factor”

2. The Interview (con’t)

Potential Questions/Answers

� Be prepared to answer 2 basic questions (If not don’t go!!!)

� What do you know about the Company?

15

� What do you know about the Company?

� Why have you applied for this this job?

� Be prepared to ask 2 basic questions

� What are the future training opportunities

� What are next steps after the interview

basic questions

do you know about the Company?


do you know about the Company?

Why have you applied for this this job?

basic questions

What are the future training opportunities

What are next steps after the interview

“Wow Factor”


Be prepared to

• Share personal experiences to illustrate your critical skills

and success

• Describe experiences and career/life periods reflected in

your resume

16

• Focus on the positives of all your past experiences and

remain optimistic

• Relax, be yourself and help interviewer get to know

• Use your time wisely; it’s your time, make sure you get

your points across

• Be specific: give specific examples where you had an

impact and made a difference

personal experiences to illustrate your critical skills

experiences and career/life periods reflected in


on the positives of all your past experiences and

, be yourself and help interviewer get to know you

Use your time wisely; it’s your time, make sure you get

specific: give specific examples where you had an

1. Do your homework and show interest

2. Make an impact and demonstrate company's understanding

3. Be confident and courteous

Interview tips

“Wow Factor”


4. Ask questions

5. Sell yourself – 3 points

6. Get clarification

7. Follow up

17

1. Do your homework and show interest

2. Make an impact and demonstrate company's understanding


• Be yourself:

‒Remember that you may be asked about anything or everything you have

included in your CV.

‒ All employers are looking for trustworthy employees, so misleading

information is dangerous for your future career path

Describing yourself

• Develop your personal style: it's not wha

differentiate you from the crowd.

18

Remember that you may be asked about anything or everything you have

All employers are looking for trustworthy employees, so misleading

information is dangerous for your future career path


hat you say, but the way that you say it will

Are you ready?Are you ready?


Why Deloitte?Why Deloitte?


Deloitte Global

Deloitte Touche Tohmatsu Limited

Asia PacificAustralia (includes Papua New Guinea)China (includes the Chinese mainland, Hong Kong SAR and Macau SAR)FijiGuam (includes Federated States of Micronesia, the Republic of the Marshall Islands, the Northern Mariana Islands and theRepublic of Palau)IndiaIndonesiaJapaKoreaMalaysiaNew Zealand (includes Fiji and the Cook Islands)

Philippines SingaporeTaiwanThailandVietnamCanadaEMEAAlbaniaAlgeriaAustria AzerbaijanBahrainBelarusBosnia and HerzegovinaBulgariaCroatiaCyprusCzech RepublicDenmark

Egpyt EstoniaFinlandFranceFYR MacedoniaGaza Strip/West BankGeorgiaErmanyGibralterGreeceHungaryIcelandIrelandIsraelItalyJordanKazakhstanKenya (includes Tanzania and Uganda)KrgystanKuwait21

Gaza Strip/West Bank

Kenya (includes

LatviaLebanonLibyaLithuaniaLuxemburgMaltaMoldovaMoroccoNetherlandsNigeriaNorwayOmanPolandPortugalQatarRomaniaRussiaSaudi ArabiaSerbia and MontenegroSlovak RepublicSlovenia

South Africa (includes Angola, Botswana, Malawi, Mozambique, Namibia, Swaziland and Zimbabwe)SpainSwedenSwitzerlandSyriaTunisiaTurkeyUnited Arab emiratesUnited KingdomUzbekistanYemenLACROArgentinaAruba/NetherlandsAntillesBahamasBarbados

BermudaBrazilBritish Virgin IslandsCayman IslandsChileColombiaCosta RicaEcuadorGuatemalaJamaicaMexicoNicaraguaPanamaParaguayPeruUruguayVenezuelaUnited States

Deloitte Global (con't)

� Network of member firms providing professional services

� 170.000 employees

� Over 150 countries

� Providing professional services to over 80% largest companies of the world

� Revenue 2010: USD 26.6 billion� Revenue 2010: USD 26.6 billion

� Become No. 1 position and the largest professional firm

� Fastest growth in Southeast Asia, China and India

22

providing professional services

Providing professional services to over 80% largest companies of the world

the largest professional firm in the world

in Southeast Asia, China and India

Deloitte South East Asia

� Before 1 June 2011: a cluster of member firms

� Since 1 June 2011: change legal entity to "

� 8 practices including Brunei, Guam, InThailand and Vietnam

� 5.300 employees; 230 Partners; 22 offices

23

Combining size, scale and expertiseto clients in the region

Deloitte South East Asia

Before 1 June 2011: a cluster of member firms

Since 1 June 2011: change legal entity to "A member firm of DTTL"

Indonesia, Malaysia, Philippines, Singapore,

offices

tise to deliver consistent high quality services

Deloitte Vietnam

� Founded in 13 May 1991 as the first and largest

Auditing company in Vietnam

� Over 600 employees:

• 45 Doctors & Masters

• 66 CPA Vietnam

• 44 CPA US, CPA Australia, CPA Singapore & ACCA

members

� 2 Offices in Hanoi and Ho Chi Minh city

24

as the first and largest

44 CPA US, CPA Australia, CPA Singapore & ACCA

in Hanoi and Ho Chi Minh city

Deloitte Vietnam (con't)

Services lines

25

Your travel toolkit to Deloitte

� Knowledge

� Analytical mind

� “Can-do” Attitude

� Challenge-taker

� Companion with different people and different culture

� Travel-liker

About Deloitte Touche Tohmatsu26

� Travel-liker

Your travel toolkit to Deloitte

Companion with different people and different culture


Our 3mth Internship Program

� Commence early January 2012

� Structured training in office

� Working with engagement teams at client sites

� Assistance with thesis preparation

� Final evaluation and review session

� Decisions on job offers – commence July 2012

Our 3mth Internship Program – what to expect

Commence early January 2012

Working with engagement teams at client sites

Assistance with thesis preparation


Final evaluation and review session

commence July 2012

FY12 INTERNSHIP RECRUITMENT TIMELINE

Collection of application package

Written test Notify successful/unsuccessful Candidates

Now – 24 October 05 Nov 08 Nov

Apply online at http://www.deloitte.com/vn

FY12 INTERNSHIP RECRUITMENT TIMELINE

Notify successful/unsuccessful Candidates

End of NovMid-Nov

Interview rounds

Offer letter issuance

www.deloitte.com/vn

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its networeach of which is a legally separate and independent entity. Please see www.deloitte.com/about

Deloitte Touche Tohmatsu Limited and its member firms.Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple ind

connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and deep local expertise succeed wherever they operate. Deloitte's approximately 170,000 professionals are committed to becoming the standard of excel

About Deloitte Southeast Asia

Deloitte Southeast Asia Ltd—a member firm of Deloitte Touche Tohmatsu Limited comprising Deloitte practices operating in Brunei,

Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam—was established to deliver measurable value to the particular increasingly intra-regional and fast growing companies and enterprises.

Comprising over 230 partners and 5,300 professionals in 22 office locations, the subsidiaries and affiliates of Deloitte Souttheir technical expertise and deep industry knowledge to deliver consistent high quality services to companies in the region.their technical expertise and deep industry knowledge to deliver consistent high quality services to companies in the region.

All services are provided through the individual country practices, their subsidiaries and affiliates which are separate and

About Deloitte Vietnam

Deloitte Vietnam, founded 20 years ago as the first audit and advisory firm in Vietnam, is part of the global Deloitte networprofessional services organisations in the world. Our clients are served by over 600 staff located in our Hanoi and Ho Chi Mi

enjoy access to the full strength of our Deloitte Southeast Asia member firm with practices in Brunei, Guam, Indonesia, MalaySingapore and Thailand. Through our extensive network, Deloitte Vietnam delivers value

Financial Advisory, Tax and Audit to the private and public sectors across a wide range of industries.

This publication contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their

(collectively, the “Deloitte Network”) is, by means of this publication, rendering professional advice or services. Before ma

taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No ent

Network shall be responsible for any loss whatsoever sustained by any person who relies on this publication.

29

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, www.deloitte.com/about for a detailed description of the legal structure of

Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally

class capabilities and deep local expertise to help clients succeed wherever they operate. Deloitte's approximately 170,000 professionals are committed to becoming the standard of excellence.

a member firm of Deloitte Touche Tohmatsu Limited comprising Deloitte practices operating in Brunei, Guam,

was established to deliver measurable value to the particular demands of

Comprising over 230 partners and 5,300 professionals in 22 office locations, the subsidiaries and affiliates of Deloitte Southeast Asia Ltd combine their technical expertise and deep industry knowledge to deliver consistent high quality services to companies in the region.


their technical expertise and deep industry knowledge to deliver consistent high quality services to companies in the region.

All services are provided through the individual country practices, their subsidiaries and affiliates which are separate and independent legal entities.

Deloitte Vietnam, founded 20 years ago as the first audit and advisory firm in Vietnam, is part of the global Deloitte network, one of the largest professional services organisations in the world. Our clients are served by over 600 staff located in our Hanoi and Ho Chi Minh City offices but also

enjoy access to the full strength of our Deloitte Southeast Asia member firm with practices in Brunei, Guam, Indonesia, Malaysia, Philippines, Singapore and Thailand. Through our extensive network, Deloitte Vietnam delivers value-added services in Enterprise Risk Services, Consulting,

Financial Advisory, Tax and Audit to the private and public sectors across a wide range of industries.

This publication contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities

(collectively, the “Deloitte Network”) is, by means of this publication, rendering professional advice or services. Before making any decision or

taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte

Network shall be responsible for any loss whatsoever sustained by any person who relies on this publication.

effective interview skills for students - ueh oct 2011-deloitte

Documents

selection process

member firms

wow factor1

wow factor2

2010 deloitte vietnam

effective interview

services

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