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Effective Governance Models Michelle Heritage Executive Director Community Shelter Board www.csb.org National Alliance to End Homelessness Washington, DC July 22, 2013

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Page 1: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

Effective Governance Models

Michelle Heritage Executive Director

Community Shelter Board www.csb.org

National Alliance to End Homelessness Washington, DC July 22, 2013

Page 2: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

Topics

⟨ History & overview of CSB

⟨ Governance structures

⟨ Example of effective governance at work

⟨ Influencing change

Page 3: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

“No one should go homeless, for even one night, in Columbus.”

- Mel Schottenstein

Page 4: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC
Page 5: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC
Page 6: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC
Page 7: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

Topics

⟨ History & overview of CSB

⟨ Governance structures

⟨ Example of effective governance at work

⟨ Influencing change

Page 8: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

Governance structures

CSB Board

CSB Collaborative

Applicant

Citizens Advisory Council

RL Funder Collaborative

= CoC

RLFC Board = CoC Board

HUD sub-recipients

Page 9: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

CSB Board of Trustees

Appointing Body

# Seats

City of Columbus 4

Franklin County Board of Commissioners

4

Columbus Chamber 2

United Way of Central Ohio 2

The Columbus Foundation 1

Metropolitan Area Church Council 1

At-large 6

Page 10: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

CSB Board of Trustees

Carver model of board governance

www.carvergovernance.com

Page 11: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

Governance structures

CSB Board

CSB Collaborative

Applicant

Citizens Advisory Council

RL Funder Collaborative

= CoC

RLFC Board = CoC Board

HUD sub-recipients

Page 12: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

Non-profit homeless providers

Victim service providers Faith-based organization Governments Businesses Advocates Public housing agency School district Social service providers

Mental health agency

Hospital

University

Affordable housing developer

Law enforcement

Organizations that serve homeless veterans

Homeless and formerly homeless persons

Rebuilding Lives Funder Collaborative

Page 13: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

Governance structures

CSB Board

CSB Collaborative

Applicant

Citizens Advisory Council

RL Funder Collaborative

= CoC

RLFC Board = CoC Board

HUD sub-recipients

Page 14: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

Non-profit homeless providers

Victim service providers Faith-based organization Governments Businesses Advocates Public housing agency School district Social service providers

Mental health agency

Hospital

University

Affordable housing developer

Law enforcement

Organizations that serve homeless veterans

Homeless and formerly homeless persons

Page 15: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

CSB Board

CSB Collaborative

Applicant

Citizens Advisory Council

RL Funder Collaborative

= CoC

RLFC Board = CoC Board

HUD sub-recipients

4 CSB board members

1 CSB board member

Page 16: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

Topics

⟨ History & overview of CSB

⟨ Governance structures

⟨ Example of effective governance at work

⟨ Influencing change

Page 17: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

CSB 101

Page 18: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

CSB 101

Page 19: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

STRATEGY GROUP

CSB BOARD of TRUSTEES

Abt Associates research

Page 20: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

STRATEGY GROUP

CSB BOARD of TRUSTEES

Abt Associates research

Page 21: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

STRATEGY GROUP

CSB BOARD of TRUSTEES

Abt Associates research

CORE TEAM

Page 22: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

STRATEGY GROUP

CSB BOARD of TRUSTEES

Abt Associates research

Navigator/ Aftercare

Access/ Diversion

Segmentation/ Stabilization

Shelter Configuration

& Flow

Transitional Age Youth

Domestic Violence Survivors

Faith-Based/ Sex Offenders

Feedback Loop

Page 23: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

Inclusive process Affordable Housing Trust of Columbus & Franklin County Huckleberry House Amethyst, Inc. Lutheran Social Services Capital Crossroads - Special Improvement District Lutheran Social Services - Faith Mission Cardinal Health Maryhaven CHOICES Matthew 25 Ministries City of Columbus, Community Relations Commission Metro Columbus Baptist Association City of Columbus, Housing Division National Church Residences Columbus City Council Ohio Capital Corporation for Housing Columbus City Schools Open Shelter Columbus Coalition for the Homeless Physicians CareConnection Columbus Metropolitan Housing Authority Salvation Army Columbus Urban League Southeast Inc. Community Housing Network Southeast Inc. - Rebecca's Place Community Shelter Board Southeast Inc. - Friends of the Homeless Concord Counseling St. Vincent De Paul Confluence Unlimited STAR House Corporation for Supportive Housing Stowe Baptist Church Crane Group The Columbus Foundation Cypress Wesleyan United Way of Central Ohio Franklin County Economic Development & Planning Veteran's Administration Franklin County Municipal Court Vineyard Columbus Franklin County Office of Homeland Security & Justice Programs Volunteers of America of Greater Ohio Friends of Ministries YMCA of Central Ohio Grange Insurance YWCA Columbus HandsOn Central Ohio

Page 24: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

Topics

⟨ History & overview of CSB

⟨ Governance structures

⟨ Example of effective governance at work

⟨ Influencing change

Page 26: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC
Page 27: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

⟨ Maximize collective intelligence

⟨ Welcome and listen to diverse viewpoints

⟨ Maximize participation and civility

⟨ Transform conflict into creative cooperation

www.artofhosting.org

Art of Hosting

Page 28: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

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Page 29: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC
Page 30: Effective Governance Models · Effective Governance Models . Michelle Heritage Executive Director Community Shelter Board  . National Alliance to End Homelessness Washington, DC

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