efax by indxlogic - chug · indxlogic efax workflow emr review the efax electronically then submit...

Copyright 2015 InDxLogic, Inc. All Rights Reserved

eFax by InDxLogic

Susan Thomas, MD, FAAFP

Amanda Kukwa, RHIA

Finally a way to send Incoming eFaxes directly to the EMR

Centricity Users Group Fall 2015New York Marriott Marquis

Room (BO2_04)


Westside Internal Medicine eFax Project

• Eleven Providers

• Two clinics and a business office

The problem:

• Faxes printed from 3 fax machines

• Provider mail folders stacked high with paper

• Missing documents

• Slow turn-around time

• Search for documents every day

The solution:

• Have eFaxes go directly to the EMR

• Get everyone involved: process improvement

• Be creative and efficient in new document flow

• Have IT recommend new eFax server software

• Pick a Go-Live date

• Go!

2


“We had to get rid of the huge mess of paper,

improve chart organization, save money, time

and of course paper and toner.”

“Go green! We are in Oregon!”

Dr. David Weingarten

Westside Internal Medicine eFax Project

3


Westside IM Workflow

(Before eFax)

4

EMR

LOC3

Incoming Faxes

LOC1

LOC2

Print/Sort/Sign

Scan

Manually Index

Print/Sort/Sign

Scan

Manually Index


Why did Westside IM print faxes?

• Multiple documents in one fax

• Distribute to Multiple Providers

• Pages upside down

• Remove Blank Pages

• Unwanted Coversheets

• Non-Clinical Faxes

• Providers wanted paper documents

Lacked the right technology

5

Fax to Scan = Poor Quality Documents, Slow Turn Around Time

Copyright 2015 InDxLogic, Inc. All Rights Reserved 6

Print/Sort/Sign

Scan

Manually Index

Print/Sort/Sign

Scan

Manually Index

This workflow involves a lot of staff

time…there must be a better way

This workflow involves a lot of staff

time…there must be a better way


InDxLogic eFax workflow

EMR

Review the eFax

electronically then submit

for indexing

""""We cut We cut We cut We cut our our our our scanning by 90%“ scanning by 90%“ scanning by 90%“ scanning by 90%“ –––– Marion Marion Marion Marion Morris, Westside IMMorris, Westside IMMorris, Westside IMMorris, Westside IM""""We cut We cut We cut We cut our our our our scanning by 90%“ scanning by 90%“ scanning by 90%“ scanning by 90%“ –––– Marion Marion Marion Marion Morris, Westside IMMorris, Westside IMMorris, Westside IMMorris, Westside IM

7

InDxLogic workflows involve

less staff, faster turnaround

and higher quality

InDxLogic workflows involve

less staff, faster turnaround

and higher quality


Westside IM - InDxLogic eFax Workflow

InDxLogic

eFax

Splitter

EMR

MA’s print for the provider to sign

Release of Information Team

Processes Records Requests

8

InDxLogic eFax Splitter


Export to an InDxLogic managed folder for automated indexing

Rapidly:

• Split complex multi-patient documents

into single patient documents

• Remove cover sheets, rotate pages

• Delete fax “spam”


InDxLogic Automatic Indexing

Centricity EMRTM

10

> 85% index directly to the EMR

with no Manual intervention

> 85% index directly to the EMR

with no Manual intervention


Clear Documents, Quick Turn Around, Happy Providers

eFax

BeforeBefore After InDxLogic After InDxLogic


"We don’t have to load paper into the fax

machines anymore!“ – Marion Morris

“Seamless transition, everything went

smoothly” – Dr. David Weingarten

Westside Internal Medicine InDxLogic eFax Project


“It was a home run from the first day.

The providers love it.”

Dr. David WeingarteneFax

Reduced Cost, Improved Turnaround Time Satisfied Providers


Questions


• Susan Thomas, MD, FAAFP

• Amanda Kukwa, RHIA

Thank you!For more information regarding InDxLogic

Software and Services,

Please contact [email protected]

Finally a way to send Incoming Faxes directly to the EMR

eFax by InDxLogic