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© 2008 IBM Corporation
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2008 2008 소프트웨어소프트웨어 비즈니스비즈니스 파트너파트너 데이데이
© 2008 IBM Corporation
가려운가려운 곳곳 시원하게시원하게 긁어주기긁어주기
IBM SWG Industry Solutions IBM SWG Industry Solutions 소개소개Flexible, Customizable Software Combinations designedFlexible, Customizable Software Combinations designed
to solve Business Problemsto solve Business Problems20082008년년 77월월 22일일
김김 석민석민 상무상무 (([email protected]@kr.ibm.com))
© 2008 IBM Corporation
2008 2008 소프트웨어소프트웨어 비즈니스비즈니스 파트너파트너 데이데이
© 2008 IBM Corporation
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2008 2008 소프트웨어소프트웨어 비즈니스비즈니스 파트너파트너 데이데이
인더스트리솔루션(Industry Solution)은무엇인가?
IBM의인더스트리 Industry Solution은어떤것이있는가?
어떻게팔것인가?
차례
© 2008 IBM Corporation
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2008 2008 소프트웨어소프트웨어 비즈니스비즈니스 파트너파트너 데이데이
Why Industry Solutions?
IBM believes a vertical solutions positioning can give its products an important edge. “Verticalization of middleware is where there is life,” said Software Group Senior VP and Group Executive Steve Mills at a software analystevent in November 2003.
LAS VEGAS, NV--(Marketwire - April 7, 2008) - IBM (NYSE: IBM) today announced a new industry framework for financial services …………
"The success of IBM's industry frameworks for retail and healthcare clearly illustrates the importance of industry specialization and its ability to deliver tangible and real business results to our clients," said Steve Mills, senior vice president and group executive, IBM Software Group. "By combining the agility of an SOA environment with a proven and integrated industry framework, IBM is able to provide our banking and financial services clients with a powerful offering that is unmatched in the industry."
"I've never met a customer who didn't want to talk about IT within the context of their own business," Steve Mills, April 7, 2008
“… the Industry Frameworks that we have, lift the value proposition and put us front and center in front of Line-of-Business people that are critical decision makers in the customers we serve ….
It fundamentally changes the game and puts us out in front of our generic competitors. It is unique integration that no application vendor can provide, and It is unique integration and value that no middleware vendor can provide.”Steve Mills, 2007
Industry Solution Play는 Deal 사이즈를크게할뿐만아니라 IBM 소프트웨어를차별화하는주요한이니셔티브이다 –윤종기전무 , 2008
© 2008 IBM Corporation
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2008 2008 소프트웨어소프트웨어 비즈니스비즈니스 파트너파트너 데이데이
Industry Solution Sales를위한 IBM의노력과결과
Business Results
산업별특화된전문 SW Sales 인력의운영 => SW Deal Size의증대Industry Value Assessment Workshop의적극적이용
Industry 접근전략 : 1-2-3의수행
하나 : 인더스트리의이해 : Virtual Summit 등 -> Seller들의 Enablement
둘 : 효과적인전략도출을위한합동Workout 및 Account Planning ( Cross Brand 간)
셋 : 고객대상의인더스트리 Summit 새로운영업기회의도출
© 2008 IBM Corporation
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2008 2008 소프트웨어소프트웨어 비즈니스비즈니스 파트너파트너 데이데이
Software Group Industry Solutions
IBM software industry solutions are flexible, customizable software combinations designed to solve business problems
specific to each industry.
They are based on real-world industry needs for flexible IT, information on demand, collaboration, systems and services
management, and software development and life-cycle management.
We have developed have more than fifty customised solutions for the telecommunications (telco, energy and utilities industries), distribution (CGP, retail and transportation industries), public
(government and health industry), finance (banking and finance industries and financial markets) and industrial sectors
(aerospace & defence, automotive, chemical & petroleum industries).
Our industry solutions include frameworks made up of unique industry products, workflows and data-models designed to meet
present and future industry needs
© 2008 IBM Corporation
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2008 2008 소프트웨어소프트웨어 비즈니스비즈니스 파트너파트너 데이데이
What is a Business Solution? Offering that solves a client's business problem through a combination of:
Industry and subject matter expertiseDefined IP, applications, tools and methodologiesBusiness partner ContentGlobal delivery model
What is an Industry Framework? A software platform based on business specific usage pattern
It includes:
Industry extensions & standardsSupports an ecosystem of business partnersBased on SOA
IBM business solutions are powered by Industry Frameworks and Smart SOA
© 2008 IBM Corporation
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2008 2008 소프트웨어소프트웨어 비즈니스비즈니스 파트너파트너 데이데이
Strategic Business DriversClient Requirements
Business SolutionsIBM & Partner IP
Industry FrameworkSoftware Platform with Industry extensions
Key SW ComponentsTechnology Platform
Integration MiddlewareUser Collaboration & Interaction
Systems Mgt & SecurityDevelopment Tools
Business Solutions : Supporting Strategic Business Drivers through an Integrated Solutions Approach
© 2008 IBM Corporation
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2008 2008 소프트웨어소프트웨어 비즈니스비즈니스 파트너파트너 데이데이
Business Solutions on IBM SW Platform
2335
711
62
245
641
52
13
9
8
11
11
Total
Industrial
Finance
Public
Distribution
Communications
Aerospace & DefenceAutomotiveChemical & PetroleumElectronics
Banking and InsuranceFinancial MarketsCross-Industry
GovernmentHealth
CGPRetailTravel & Transport
TelcoEnergy &UtilitiesMedia
© 2008 IBM Corporation
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2008 2008 소프트웨어소프트웨어 비즈니스비즈니스 파트너파트너 데이데이
Business Solutions, 27 are high focus for AP
MHPDIF / MIF
xInd - Product Devt IntegrationHHMIFElect - Valu chn mgt -RosettaNet
HHAirlines and GDS
HHRIFReatil -Total StoreHHRIFRetail - Multi-channel retailingHHRIFMerchandising & supply chain
HHRIFRetail - Business Intelligence
Dist – CPG & Retail
•IM Content Mgr, Product Center, Filenet, Cognos•WebSphere Commerce, IntegrationLLCPG Integrated Market Mgt
LLConsumer Driven Supply ChnDist – T&T
•WS Integration, Partner Gateway, zTPF•Tivoli Maximo,•IM MDM, Warehouse
MHAirportsMHRail ServicesMMFreight and LogisticsMMTravel-related services
MHAuto - Marketing, sales & svcs
HHIIFC&P – Ent. Asset Mgt / RFID
Industrial
PDIF
IIFIIF
MIFPDIFPDIFPDIF
Frame work
LMElect - Sales Service Chan. MgtLMElect - Value chain mgt visibility
•Lotus Portal, Pervasive•WebSphere Process and Integration•IM Product Center, DataStage•Maximo, Presence Server
L MElect - Enterprise/Supplier Integ
LHC&P - iField Intelligent Oil FieldLHC&P - iPlant(intelligent Plant
HHAuto - Manufacture productivityMHAuto - Product Lifecycle mgtMHA&D - Supply chain after mktMHA&D - Product Lifecycle Mgt
Dominant ProductsAP Priority& Maturity
Solutions
Public – Govt / Health•WS Health, Tiv.i, Lotus Portal, WEA
LLHIFHealthcare Payer xFormationLLHIFHealthcare Provider xFormation
MHe-Government
MHInsurance - Core SolutionMHInsurance - Front Office Soln
Finance
•WS Process Svr, Integration,Legacy•IM Content Mgr, Cust Center, Info Server, Cognos, Filenet •Lotus Portal, WS Dashboard•Rational ATW
HHCCIBanking - 360 View of CustM HBanking - Front Office Multi-Chn
LMBanking - Core Systems xFormLMPFFSBanking – PaymentsMMInsurance - Business Perform.LMxFinance Risk&Compliance
•WFOML WFOFin Mkts - Low Latency Mkt Data
Comms - Telco•WebSphere Telco Server, Integration•Rational Composer, UP for IMS, ClearCase / Quest, Portfolio Mgr•Tivoli Maximo, Netcool, Security
HHSPDENext Gen Service CreationHHSPDENext Gen Service DeliveryHHSPDEService ManagementHHSPDEBSS/OSS IntegrationLMWeb 2.0 / Innovation Factory
MMSingle View of Cust & Product
Comms – E&U / Media
•IM Common Store, Integration Server, Intelligent Minder
LLSAFECustomer Operations xFormLLSAFEIntelligent Utility NetworkLLSAFEUtilities Network RevitalizationLLSAFEEnterprise Asset ManagementLL MHProduction and Distrib Form
Public – Govt / Health
•Tivoli Maximo, ID Mgr, Access Mgr•IM Info Integrator, Content Mgr•Portal, WS Integration
MHNCODefence : Network centric ops
LMCPBMCustoms, ports and border mgtLMTIFPublic Safety and SecurityLMSocial Services & SecurityLMGovernment Shared Service Ctr
Frame work Dominant Products
AP Priority& Maturity
Solutions
© 2008 IBM Corporation
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2008 2008 소프트웨어소프트웨어 비즈니스비즈니스 파트너파트너 데이데이360 View of Customer : CDI (Customer Data Integration)
300 여개의검증된마스터데이타 (ex. 고객, 계약등) table이이미정의되어있으며, 이에대한처리를위한500여개의 SOA 기반서비스를제공
<솔루션특징>
-표준인터페이스를 이용한타시스템(EAI/ESB, front/back-end/분석시스템등) 과유연한연계
- MDM 시스템은비즈니스데이터트랜잭션처리(CRUD)외에실시간운영환경의안정성과성능을보장하기위해transaction manager(controller), 배치처리기, 성능모니터링, 에러핸들링등트랜잭션서버엔진기능을갖추고있음.
-데이터유효성과품질관리를위해중복방지, 비즈니스 rule 처리엔진, 데이터표준화및정제, 자동이력관리, 보안및권한관리
-분석정보즉시화, 이벤트정보감지및알림기능
<솔루션구성>
-Consulting 서비스 : 전사마스터데이타통합방안및솔루션을활용한구축.
-IBM solution : WebSphere Customer Center, ETL, DQM solution
특징
기업내데이터처리에대한통합을통해일관된데이터의품질을보장하고, 다른시스템과의유연한
연계를통한실시간데이터처리를제공하는전사적관점의마스터데이터관리기능을제공
개요
• CISCO
• Honeywell
• UK National Health
• US Department of Citizenship
• MetLife
• Standard Insurance
• Carrefour
• Staples
아키텍쳐
표준화된데이터항목, 처리프로세스, 규칙확립을통한고품질데이터확보
어플리케이션중립의유연한공유구조를통한신상품/서비스개발기간단축
실시간데이터확보/활용을통한시장대응력향상
선진규제에대한즉각대응및개인정보보호관리용이
저품질데이터또는품질향상노력에의한비용발생절감
교차판매, 고객만족도향상을통한새로운매출창출기여
기대효과
협력사/ISV
• AT&T
• Bell Canada
• Bank of America
• Citi Group
주요 Reference
Action - CDIBusiness Services
KnowledgeCustomer
Master Profile
Integrity - Data Quality Management
Intelligence -Business Rules & Event Detection
Intelligence –Data Access &
Governance Rules
WebSphere Customer Center™Central Transaction Server
Ser
vice
Int
erfa
ces
Event Manager & Evergreen
Batch Transaction Processor
Data Stewardship Application
WebSphere Customer CenterApplications
Intelligence-Data access
사용자별처리서비스접근권한및사용자별데이터접근권한
Intelligence-Business rule
비즈니스규칙(business rules)과이벤트감지기능및핵심데이터변경감지및공지
Integrity ( ETL & DQM)
데이터품질관리 (Data Quality Management) 기능(중복제거,레코드비교,데이터유효성,표준화,데이터클린징)
Action
SOBA (service-oriented business application) & 모든기능은비즈니스서비스로외부에서상호운용가능합니다
Sample
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2008 2008 소프트웨어소프트웨어 비즈니스비즈니스 파트너파트너 데이데이
Frameworks, 7 are high focus for AP
WSIM360 View of Customer (Multi Channel)HHCCIBankingFinance
IMWSValue chain management (RosettaNet Collaboration Portal)HHMIFElecIndustrial
LotusWSEnterprise/Supplier PDM IntegrationLMElecIndustrial
LotusWSiField (Intelligent Oil Field)LHC&PIndustrial
LotusWSiPlant (intelligent Plant)LHC*PIndustrial
WSLow Latency Market Data Distribution (WFO)MLWFOFinMktsFinance
LotusWSProduct Lifecycle ManagementMHPDIF
PDIF / MIF
A&DIndustrialLotusWSSupply chain integration and aftermarketMHA&DIndustrialLotusWSProduct Lifecycle ManagementMHAuto Industrial
LotusWSProduct Development Integration FrameworkMHxIndustrialIndustrial
WSTivoliDefence : Network centric operations (NCO)MHNCOGovtPublic
IMWSPaymentsLMPFFSBankingFinanceWSTivoliCustoms, ports and border managementLMCPBMGovtPublicWSTivoliPublic Safety and SecurityLMTIFGovtPublic
TivoliWSHealthcare Provider transformationLLHealth PublicTivoliWSHealthcare Payer TransformationLLHIFHealth PublicTivoliWSProduction and Distribution Transformation (Media Hub)LLMHM&EComms
IMWSCustomer Operations TransformationLLE&UCommsWSTivoliEnterprise Asset ManagementLLE&UComms
Rational/Tivoli IMUtilities Network RevitalizationLLE&UCommsRational/Tivoli IMIntelligent Utility NetworkLLSAFEE&UComms
WSTivoliEnterprise Asset Management / RFID Tracking . Location AwarenessHHIIFC&PIndustrialLotusWSManufacturing productivityHHAutoIndustrial
WSTotal StoreHHRetailDistIMWSMulti-channel retailingHHRetailDistIMWSMerchandising and supply chain management HHRetailDist
IMRetail Business Intelligence (RBIS)/IODHHRIFRetailDistTivoliWSBSS/OSS IntegrationHHTelcoCommsTivoliWSService ManagementHHTelcoComms
RationalWSNext Gen Service Delivery (IMS and SDP)HHTelcoCommsRationalWSNext Gen Service CreationHHSPDETelcoComms
Lead Brand 2Lead Brand 1SolutionsF/work
Maturity in AP
F/work Relevance in
AP
Frame-workIndustry
© 2008 IBM Corporation
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2008 2008 소프트웨어소프트웨어 비즈니스비즈니스 파트너파트너 데이데이
PDIF : SOA Based PLM Int Framework (MFG R&D )
통합시나리오구현 – SCM, ERP, CRM, Large file management, multi-site
마스터데이터관리 – Multi-사이트, PDM/ERP/etc., 부품, 제품, 위치
협업기능 –협업Workplace, 비즈니스동기화, 이슈관리
전사프로세스관리 – multi-프로세스통제, 모니터링, 개선매커니즘제공
시스템관리기능 –보안, 문제관리, 리포팅
특징
SOA 기반의 PLM 전사통합/협업솔루션
PDIF ( Product Development Integration Framework ) 및엔지니어링시나리오보유
PLM 분야 ( Rendering/PDM/Simulation/ESLM/Digital Mfg ) 의 leading company
Global best 기업과의협력프로젝트경험
개요 VM
MAGNA STEYR
아키텍쳐
시장대응력향상 : 신제품출시관련유연한통합 PLM 프로세스구현
개발비용절감 : 기존설계정보및부품마스터데이터재사용증대
개발생산성증대 : Self-서비스, 정보의재사용및협업환경을제공
투자의효율성 : 비즈니스전략과연계된프로젝트투자및리소스투입관리
기대효과
DSPTC
협력사/ISV
Airbus
IBM
주요 Reference Sample
© 2008 IBM Corporation
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2008 2008 소프트웨어소프트웨어 비즈니스비즈니스 파트너파트너 데이데이
Industry Business Value Team- IBVA Overview
A team of specialists with software, consulting, and industry background
Partner with you to understand how to apply technology solutions to solve real business problems
Determine the value of the recommended solution in your context relative to your current environment
Present deliverables that document and visualize the recommended solution and its business impact
© 2008 IBM Corporation
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2008 2008 소프트웨어소프트웨어 비즈니스비즈니스 파트너파트너 데이데이
주요 Industry Solutions : 무엇을팔것인가?
Total Store frameworkMulti channel retailing
유통
SI 사들과협력필요Military network MonitoringCrime information warehouseSocial Services-integrated case management
공공기관
한정된고객Service Delivery PlatformNext Gen Network -SQMDigital Media
통신
Enterprise Integration (PDIF)
PLM
Manufacturing Productivity (MES)
제조및장치
장기고객관계필요
차세대수요와연계
사례중시
Customer Insights(CDI )NGS-Core system transformationInformation IntelligenceBusiness Process InnovationIAAAML, IFRS
금융
특징중점 Industry Solutions산업
© 2008 IBM Corporation
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2008 2008 소프트웨어소프트웨어 비즈니스비즈니스 파트너파트너 데이데이
Industry Solutions 영업을위한한국 IBM의접근전략
어떻게팔것인가?
© 2008 IBM Corporation
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2008 2008 소프트웨어소프트웨어 비즈니스비즈니스 파트너파트너 데이데이
Industry Solutions 영업을위한한국 IBM의접근전략
© 2008 IBM Corporation
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2008 2008 소프트웨어소프트웨어 비즈니스비즈니스 파트너파트너 데이데이
감사합니다!