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Country Transformation Accelerating into the Digital Economy Norberto Mateos Carrascal EMEA Government and Education Director November 2016 ICT Innovation inside Government

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Page 1: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

Country TransformationAccelerating into the Digital Economy

Norberto Mateos Carrascal

EMEA Government and Education Director

November 2016

ICT Innovation inside Government

Page 2: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

Intel Confidential – Do Not Forward

Technology transforms everything…

Number of Connected devices

2010 20152020

12.5 b 25 b

50 bSource: Cisco

2025Global impact of

$11.1trillion / year

Source: McKinsey

Page 3: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

The Coming

Flood of Data

The Coming

Flood of Data

1.http://www.cisco.com/c/en/us/solutions/service-provider/vni-network-traffic-forecast/infographic.html

2.http://www.cisco.com/c/en/us/solutions/collateral/service-provider/global-cloud-index-gci/Cloud_Index_White_Paper.html

3.https://datafloq.com/read/self-driving-cars-create-2-petabytes-data-annually/172

4.http://www.cisco.com/c/en/us/solutions/collateral/service-provider/global-cloud-index-gci/Cloud_Index_White_Paper.html

5.http://www.cisco.com/c/en/us/solutions/collateral/service-provider/global-cloud-index-gci/Cloud_Index_White_Paper.html

~1.5 GB of traffic per day

40,000 GB per day

1,000,000 GB per day

3,000 GB per day

4,000 GB per day… each

AVGInternet USER

Smarthospital

Autonomousautomobile

Airplanedata

Smartfactory

By 2020By 2020

Page 4: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

Intel Confidential – Do Not Forward

Revenue Profit MarketValue

Use of Tech accelerates profitsWithout additional resources

Industry Average Digitalized Firm

+9%

+26%+12%

45% of the 2005 Fortune 500 companies are out of the list today

Average age of firms:

1990: 60 – 2012: 12

1/3 of top 20 firms in each industry will be replaced with new generation of firms in 2018

3.4% higher GDP in 2020 in developing economies, as a result of +10 uplift in digital density

Source: Accenture

The New Face of Competition…

Page 5: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

Intel Confidential – Do Not Forward

Page 6: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

6

What Governments Care About… all will be impacted by the

Digital Vortex

Country Competitiveness

Economy

Jobs

Education & Skills

Closing the Digital Divide

Service Delivery to all citizens

Fiscal pressure – Tax evasion and fraud

Broadband expansion

Policies, Regulations, Privacy

Healthcare

Security & Defense

Poverty

Social benefits Services

Youth Unemployment

Innovation for SMEs

Capacity building

Efficiencies & Cost reduction

Aging population, Demographic pressure

Income Inequality

Climate Change

Consumerization of public services

Provide services globally to all citizens and companies despite its location

Provide Crime, Cybercrime, Cybersecurity & Cyber warfare

Exponential urban growth affecting city services deliveryUrbanization & Smart cities

Country Competitiveness

Page 7: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

Intel Confidential – Do Not Forward

What That Means for Government…

7

EconomySkills Development digital inclusion

Improve government services

Government

leaders need to

accelerate the

transformation

of their country

into the new

Economy

Jobs

Millions of jobs

will be

impacted by

the Digital

transformation

in all industries

Upgrade

education to

prepare

people for the

jobs/skills of

the future

Citizens

expectation

are at all time

high and Gov’t

need to

embrace

Digital

Services

Modernize &

Transform ICT to

enable Digital

Government

eServices

Platform

foundation

Enabling

Access &

Affordability,

Improving

Digital

Literacy and

Financial

inclusion

EvolveGovernment IT infrastructure

Page 8: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

Intel Confidential – Do Not Forward

Jobs in Silicon Valley in 2014

Innovation Industries Other Industries

8

Firms’s that employ and scale

new technologies stay ahead

as economy shifts

Silicon valley growth in output 1993 - 2013Germany - industry 4.0

Smart factories use embedded

production technologies to

dynamically optimize production

processes

€400 m investment -July

2015

€90-150 B (1% of GDP)revenue growth annually in 10 yrs

Source: Boston Consulting Group

Innovation drives sustainable advantage

Page 9: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

The Vortex of change - accelerating country

transformation

9

Industry 4.0

Autonomous Vehicle

Smart Cities

Drone

Digital Currency

Electronic ID

Blockchain

CODE-Ification of Money, Identity and Trust

Connected Car

Critical Infrastructure

Data Protection &

Privacy

Cybersecurity

Real Time Analytics

Precision Agriculture

Precision Medicine

DATA: Raw material of Information Age

Source: The Industries of the Future, Alec Ross

Digital Society and technologies will transform Government Economic, Social and

Political mandate in unprecedented ways…

Page 10: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

Headwinds

to ChangeHeadwinds

to Change

Page 11: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

What is a digital ready country ?

“It is a Country where Leaders understand that in the

next few years the World will be completely different

from today…

…Where leaders are transforming their economy based

on industrial revolution toward digitally enabled

economy to capitalize on Economic growth and Social

benefits for their citizens…

11

Page 12: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

• Provide key ICT infrastructure to Citizen and Business

• Development of Education and skills for tomorrow

(Build Capacity and enable Opportunities)

• Financial Services that are Digitally enabled & available to all

• Investor friendly – from Private Equity to Venture Capital

• Stable Institutional Environment – Political stability, Rule of Law, State of the art

governance and corruption free

• Collaborative - Increase regional collaboration and partnership among countries

• Public-Private collaboration – Partnership to plug the gaps in inadequate

infrastructure

12

What is a digital country?

Page 13: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

13

Digital Country Transformation : e-Estonia

E-Health

X-Road

i-Voting

e- Tax

Keyless SignatureInfrastructure

Digital Identity

Digital Signature

Re-imagining the Country for the New EconomyE-Residency Data-Embassy No Legacy law

Page 14: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

Key Building Blocks to Digital transformation

14

infrastructure

Policy &Legislation

DigitalGovernment

platformDigital

Economy

PrivacySecurityIntegrity

SmartLiving & city

Humancapital

Trust &

values

Page 15: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

infrastructure

Policy , Legal

Regulatory

DigitalGovernment

platformDigital

Economy

PrivacySecurityIntegrity

SmartLiving & city

Humancapital

Infrastructure• Electricity is available, affordable and reliable

• National Broadband Strategy (wired & wireless)

• Accessibility and Affordability of access and computer

• Quality & Reliability of network (bandwidth & up time)

Key Building Blocks to Digital transformation

Page 16: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

infrastructure

Policy , Legal

Regulatory

DigitalGovernment

platformDigital

Economy

PrivacySecurityIntegrity

SmartLiving & city

Humancapital

Human Capital• Analog & Digital Inclusion (UID, access, knowledge and

skill)

• Empowered all citizen (women ~ 50% pool of Talent)

• Digital Literacy (Technology savviness)

• ICT capable government employees

• Capacity Building

Infrastructure• Electricity is available, affordable and reliable

• National Broadband Strategy (wired & wireless)

• Accessibility and Affordability of access and computer

• Quality & Reliability of network (bandwidth & up time)

Key Building Blocks to Digital transformation

Page 17: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

infrastructure

Policy , Legal

Regulatory

DigitalGovernment

platformDigital

Economy

PrivacySecurityIntegrity

SmartLiving & city

Humancapital

Infrastructure• Electricity is available, affordable and reliable

• National Broadband Strategy (wired & wireless)

• Accessibility and Affordability of access and computer

• Quality & Reliability of network (bandwidth & up time)

Policy, Legal & Regulatory framework• Political, Economic & Social Openness

• Enable & accelerate key ICT infrastructure development

• Create Open & Sustainable Competitive market

• E-Governance / E-Services friendly

• Accelerate Public-Private Partnerships

Key Building Blocks to Digital transformation

Human Capital• Analog & Digital Inclusion (UID, access, knowledge and

skill)

• Empowered all citizen (women ~ 50% pool of Talent)

• Digital Literacy (Technology savviness)

• ICT capable government employees

• Capacity Building

Page 18: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

Key Building Blocks to Digital transformation

infrastructure

Policy , Legal

Regulatory

DigitalGovernment

platformDigital

Economy

PrivacySecurityIntegrity

SmartLiving & city

Humancapital

Infrastructure• Electricity is available, affordable and reliable

• National Broadband Strategy (wired & wireless)

• Accessibility and Affordability of access and computer

• Quality & Reliability of network (bandwidth & up time)

Policy, Legal & Regulatory framework• Political, Economic & Social Openness

• Enable & accelerate key ICT infrastructure development

• Create Open & Sustainable Competitive market

• E-Governance / E-Services friendly

• Accelerate Public-Private Partnerships

Digital Government Platform• Optimized Data Center

• Cloud based Infrastructure, Analytics

• EID & End user Device

• Security, Network, Open-Data, Open API

• E-Services platform, Government Portal

Human Capital• Analog & Digital Inclusion (UID, access, knowledge and

skill)

• Empowered all citizen (women ~ 50% pool of Talent)

• Digital Literacy (Technology savviness)

• ICT capable government employees

• Capacity Building

Page 19: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

infrastructure

Policy , Legal

Regulatory

DigitalGovernment

platformDigital

Economy

PrivacySecurityIntegrity

SmartLiving & city

Humancapital

Infrastructure• Electricity is available, affordable and reliable

• National Broadband Strategy (wired & wireless)

• Accessibility and Affordability of access and computer

• Quality & Reliability of network (bandwidth & up time)

Policy, Legal & Regulatory framework• Political, Economic & Social Openness

• Enable & accelerate key ICT infrastructure development

• Create Open & Sustainable Competitive market

• E-Governance / E-Services friendly

• Accelerate Public-Private Partnerships

Digital Government Platform• Optimized Data Center

• Cloud based Infrastructure, Analytics

• EID & End user Device

• Security, Network, Open-Data, Open API

• E-Services platform, Government Portal

Digital Economy• Financial Inclusion

• Digital Payment capability

• Entrepreneurship & Innovation

• Credit availability & Fraud reduction

• Digitally enable MSME

Key Building Blocks to Digital transformation

Human Capital• Analog & Digital Inclusion (UID, access, knowledge and

skill)

• Empowered all citizen (women ~ 50% pool of Talent)

• Digital Literacy (Technology savviness)

• ICT capable government employees

• Capacity Building

Page 20: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

infrastructure

Policy , Legal

Regulatory

DigitalGovernment

platformDigital

Economy

PrivacySecurityIntegrity

SmartLiving & city

Humancapital

Infrastructure• Electricity is available, affordable and reliable

• National Broadband Strategy (wired & wireless)

• Accessibility and Affordability of access and computer

• Quality & Reliability of network (bandwidth & up time)

Policy, Legal & Regulatory framework• Political, Economic & Social Openness

• Enable & accelerate key ICT infrastructure development

• Create Open & Sustainable Competitive market

• E-Governance / E-Services friendly

• Accelerate Public-Private Partnerships

Digital Government Platform• Optimized Data Center

• Cloud based Infrastructure, Analytics

• EID & End user Device

• Security, Network, Open-Data, Open API

• E-Services platform, Government Portal

Digital Economy• Financial Inclusion

• Digital Payment capability

• Entrepreneurship & Innovation

• Credit availability & Fraud reduction

• Digitally enable MSME

Privacy, Security, Integrity• Openness & Transparency foundational

• Build culture of trust – Government/Citizen/Business

• Strong Policy & Legislation on

confidentiality/Privacy/Transparency

• Personal Data Protection - Ownership and Usage

need to be controlled & audit by users

• Cybersecurity by design

Key Building Blocks to Digital transformation

Human Capital• Analog & Digital Inclusion (UID, access, knowledge and

skill)

• Empowered all citizen (women ~ 50% pool of Talent)

• Digital Literacy (Technology savviness)

• ICT capable government employees

• Capacity Building

Page 21: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

Key Building Blocks to Digital transformation

infrastructure

Policy , Legal

Regulatory

DigitalGovernment

platformDigital

Economy

PrivacySecurityIntegrity

SmartLiving & city

Humancapital

Infrastructure• Electricity is available, affordable and reliable

• National Broadband Strategy (wired & wireless)

• Accessibility and Affordability of access and computer

• Quality & Reliability of network (bandwidth & up time)

Policy, Legal & Regulatory framework• Political, Economic & Social Openness

• Enable & accelerate key ICT infrastructure development

• Create Open & Sustainable Competitive market

• E-Governance / E-Services friendly

• Accelerate Public-Private Partnerships

Digital Government Platform• Optimized Data Center

• Cloud based Infrastructure, Analytics

• EID & End user Device

• Security, Network, Open-Data, Open API

• E-Services platform, Government Portal

Digital Economy• Financial Inclusion

• Digital Payment capability

• Entrepreneurship & Innovation

• Credit availability & Fraud reduction

• Digitally enable MSME

Privacy, Security, Integrity• Openness & Transparency foundational

• Build culture of trust – Government/Citizen/Business

• Strong Policy & Legislation on

confidentiality/Privacy/Transparency

• Personal Data Protection - Ownership and Usage

need to be controlled & audit by users

• Cybersecurity by design

Smart Living & City• Create a place where people want to live

• Attract and nurture human capital

• Great city will attract talent

• Talent will attract & create great business

• Smart City - water, flood, transport, air, energy,

emergency, security

Human Capital• Analog & Digital Inclusion (UID, access, knowledge and

skill)

• Empowered all citizen (women ~ 50% pool of Talent)

• Digital Literacy (Technology savviness)

• ICT capable government employees

• Capacity Building

Page 22: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

Security

End-User Devices

BB Connectivity

& Infrastructure

Entrepreneurship &

Innovation

Capacity Building

Funding (Public,

Private, PPP)

Digital Government FrameworkFoundation

outcomes

E-Services for Citizen, Business and Government

Interactive Government Portal

Digital Payments Platforms Government API

Electronic IDStart with Government workers & move to Citizens & Business

Digital Government Platform

Policy, Legal & Regulatory framework

Gov’t employee devices & Unified Communication

Cloud based Infrastructure

Optimized Data Center

5

4

3

2

1

22

Cashless Economy

Citizen Participation

Transparency, Trust

& Accountability

Job Creation &

Economic Growth

Sustainable

Development

Big Data Analytics

SMART

HealthEducation FinanceAgriculture EnergyCities

6

Page 23: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness

Key benefits of digital transformation

23

Economic Impact• GDP Growth, Country Competitiveness

• Job Creation

• Innovation & Capacity building

Social Impact• Quality of life & Citizen Happiness

• Services, Education, Healthcare, etc.

• Create Opportunities

$

Governance Impact• Increase Public participation

• Transparency, accountability

• Greater efficiency for better public

services

Page 24: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness
Page 25: Education at the Core of IMPACTING Change - ITU...• Quality & Reliability of network (bandwidth & up time) Policy, Legal & Regulatory framework • Political, Economic & Social Openness