edms integrated solutions benchmark james watson president doculabs september 22, 1999
TRANSCRIPT
EDMS Integrated Solutions Benchmark
James Watson
President
Doculabs
September 22, 1999
Objectives
Who is Doculabs? Overview of EDMS Integrated Solutions
Where it’s been Where it’s at Where it’s going
EDMS Integrated Solutions Benchmark Results
Doculabs Background
Founded in 1992 HQ Located in Chicago, Illinois Business Focused on Research and
Assessment of Emerging Technologies and Advisory Services for End-Users and Vendor Clients
Sixty percent of our Business Comes from Helping End-Users Navigate the Technology Landscape
Doculabs Technology Areas
EDMS• Imaging• Document Management• Workflow• Records Management• Knowledge Management• Integrated Solutions
EDOS Digital Print Systems Enterprise Publishing Systems Alternative Output or Print
Replacement Systems
i*Structure• Web Application Development Tools• Application Servers• E-Commerce Applications• Electronic Bill Presentment and Payment
Doculabs’ Business Model
ResearchResearch
End-User Advisory Vendor Advisory
Benchmarking
Past and Present Research
‘98 Workflow Document Management Enterprise Imaging Knowledge Management Records Management COLD Web Application
Development Tools Digital Color Presses
‘99 Workflow EDMS Integrated Solutions Document Management Knowledge Management Records Management Electronic Bill Presentment
and Payment Digital Asset Management Composition Tools Electronic Commerce Application Servers
EDMS Evolution
ImagingImaging
Workflow
Workflow
COLDCOLD
DMDM
EDMS
Benchmark Criteria
Overall Functionality Level of Integration Administration Flexibility Enterprise Architecture
The Participants
FileNET - Panagon Hyland Software - OnBase Identitech - FYI Optika - eMedia Optical Image Technology
- Total Solution TIMS - Saperion USI - e.Power
Component Summary
Document Management Yes
• FileNET
• Hyland
• Identitech
• OIT
• TIMS
• USI No
• Optika
Components Summary
Imaging, Workflow and Web Interfaces
• All Participants
COLD
• All Participants except USI
FileNET
Pros: Strong vendor with large customer base Includes better than average Web client Proven industrial strength imaging and workflow
Cons: Backend systems are still distinct and not tightly
integrated COLD component is separate No remote Web administration
FileNET - Best Fit
You need industrial strength imaging and
workflow for LOB application with
modest COLD and DM requirements
Hyland Software
Pros: Strong integration of COLD, DM, imaging and
Workflow Data Mining Automatic document cross referencing
Cons: No OTB HSM COLD definition editor is not intuitive No remote Web admin
Hyland - Best Fit
You need data mining, print file
concatenation and automatic document
cross referencing capabilities along with
strong EDMS integration
Identitech - FYI
Pros: Strong EDMS integration (all components) with
highly functional Web client Industrial strength transaction and replication
abilities Add/modify documents over the Web
Cons: System security is not integrated with NOS Limited remote administration over the Web
Identitech - Best Fit
You need a strong Web client
(add/modify capabilities)
You need tight integration of all EDMS
components
You need to support thousands of users
with high volume transactions
You need robust replication capabilities
Optical Image Technology (OIT) - Total Solution
Pros: Strong EDMS integration (all components) Extremely granular three-tier architecture Tremendous out of the box functionality
Cons: Lacking workflow reporting and auditing
capabilities No remote Web administration Flexibility can be intimidating
OIT - Best Fit
You need seamless EDMS integration (all
components) for enterprise deployments
You need tremendous OoTB functionality
You need powerful and granular COLD
flexibility
Optika - eMedia
Pros: Only vendor directly addressing e-commerce
and value chain interaction Solution is both Web-centric and NT-centric Remote Web administration capabilities
Cons: No true document management capabilities COLD print file support is limited
Optika - Best Fit
You need imaging, COLD and workflow
integration to support EDI and electronic-
commerce applications
TIMS - Saperion
Pros: Strong EDMS integration (all components) Strong jukebox management and replication
server support
Cons: COLD print file support is limited Architecture is not true three-tier No remote Web administration
TIMS - Best Fit
You need seamless EDMS integration Web access
jukebox management
server replication
complex document support
Collaborative environments
USI - e.Power
Pros: Robust production workflow Add/modify documents over the Web RM capabilities OTB Leverages technologies from PC DOCS and
Provenance
Cons: No COLD component No remote Web administration Mix of two and three-tier architecture
USI - Best Fit
You need strong integration of DM, RM,
imaging and workflow for both
collaborative and production level
environments
You need a strong Web client
Enter the New Paradigm
ImagingImaging
Workflow
Workflow
COLDCOLD
DMDM
EDMS
Groupware
Groupware
NOSNOS
RMRM
InternetInternet
LegacyLegacy ERPERP
Knowledge ManagementKnowledge Management
Electronic CommerceElectronic Commerce
And E-Mail
Still a problem filtering mechanisms lack intelligence
import into the system will remain ad hoc
and manual
spamming!
Conclusion
EDMS integrated solutions marks the new
paradigm
EDMS integrated solutions will serve as an
integration point to e-commerce, KM and
ERP applications
The prolific growth of e-commerce will spur
EDMS integrated solutions growth
Look for increased parity with the market
space
Further Material
This presentation Articles on (almost) all aspects of EDMS Ask me about DM, Workflow, Imaging, Input,
Storage, COLD, E-Commerce, Web Application Development, etc.
“Helper Docs” to get you started(survey samples, “enabling conditions”, methodology material)
Xplor bookstore for comparative Special Reports
E-mail questions to [email protected]
Questions?
Doculabs1201 W. Harrison
Third FloorChicago, IL 60607
(312) 433-7793www.doculabs.com