editorial - ja delmas
TRANSCRIPT
EDITORIALWelcome to this catalog entirely focused on showcasing our 'Repair Options'
program to provide you with a range of solutions for repairing or renewing your
key components at a fixed price. This brochure, developed in conjunction with
Caterpillar, our partner for over 85 years, will provide you with every reason
to prioritize a strategy of repair before breakdown, and will support and will
support you in its implementation. Our aim is to guarantee:
a fixed price that is transparent with no surprises
a large range of repair options depending on your requirements
greater speed in carrying out maintenance operations
guaranteed high-quality services in accordance with
Caterpillar recommendations.
Supported by our 2,500 team members based in 10 countries in West Africa,
and our large number of maintenance workshops and Component Rebuild
Centers (CRCs), our Network is now more than ever here to help you complete
your projects. Get in touch with your usual sales representative to discover
our Repair Options service and receive your customized quote.
Through this program, the JA Delmas Network hopes to remain your leading
partner for all your projects, and thanks you for the trust you place in us.
CONTENTS
Alexandre Zerbini - Service Director
5
8
7
7
REPAIR OPTIONS: PRESENTATION
WHY PLACE YOUR TRUST IN US?
OUR COMMITMENTS
OUR SOLUTIONS · Components:
EnginesTransmission ConvertersDifferentialsWheel setsCylindersGenerator sets
· Removal / Refitting
14 12
16 17 18 19 20
22
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4REPAIR OPTIONS
JA DELMAS REPAIR OPTIONS
Our Repair Options are designed to provide you with the best products, services and solutions at the right price for all your projects. Whatever your circumstances and requirements, we have a wide array of solutions to help you save time and money. Planning repairs in advance of failure maximizes the availability of your machinery while minimizing costs (up to 60% savings compared with a post-breakdown operation). We will assist you in developing your activity and give you access to a flexible range of repair solutions.
Our Repair Options are fixed-rate services that include repair, reconditioning, standard replacement or new parts. These fixed-rate services aim to guarantee a uniform and transparent price level across our Network, without any hidden costs. What is more, these fixed-rate operations supersede the routine costing of parts to be replaced, allowing you to have a price/budget immediately. Above all, our technicians use Cat specifications, the best tools and their expertise in Cat machinery to carry out repairs in accordance with the manufacturer’s specifications. JA Delmas Repair Options enable you to maintain your machinery with total peace of mind.
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Our Repair Options help you maintain your equipment in the best possible condition according to your requirements.
4 REASONS TO ADOPT A STRATEGY OF REPAIR BEFORE BREAKDOWN:
REPAIR OPTION ADVANTAGES REPAIR BEFORE FAILURE
DURABILITY Cat parts, including the machine itself, are designed to have a number of lives, and can be reconditioned a number of times. Regularly replacing certain parts enables you to protect the most critical - and most ex-pensive - parts on your machine.
Depending on the solution chosen, you can benefit from a warranty of between 6 and 24 months for parts and labor. Contact your sales representative to find the solution that suits you. * Warranty of 24 months or 10,000 hours for a selection of components as part of standard replacement.See conditions on page 24.
EFFICIENCY By planning your repair operations, you are capable of minimizing your machinery down-time.
SAVINGS Repairing before breakdown enables you to reduce your maintenance costs by up to 2.5 times. Knowing the cost of repairs in advance, you can budget for your maintenance costs more easily. You know exactly what is included and what is not.
PEACE OF MIND
You benefit from a parts and labor warranty of up to
24 months* for remanufactured
components.
1 2 3 4
STAN
DARD REPLACEMENT
• WARRANTY •
MONTHS
6REPAIR OPTIONS
WHY PLACE YOUR TRUST IN US?
OUR COMMITMENTS
Whether you decide to repair, extend the lifespan or completely renew, we have the solution for you.
Identifying your needs begins before repairs are carried out. Our advisors will assist you on a daily basis to make the best decisions for your machinery. They will maintain a close relationship and share their in-depth knowledge of your equipment:
visual and technical TA1 inspections allowing you anticipate malfunctions (leaks, damaged parts, exhaust color, abnormal noises, etc.)
S.O.S™ oil analysis time meter readings and error codes on the machine regular contact with your operators and technicians knowledge of past repairs on your machinery, in addition to other services...
Our experts are therefore able to identify when a repair is required, and advise you on the best option for you, depending on your needs and constraints.
RANGE OF OPTIONS EXPERTISE SPEED
Whatever your requirements, we will offer you a wide range of services and
alternatives.
YOU have the choice.
You'll benefit from our teams' expertise and knowledge for repairing and servicing your
machinery.
YOUR Cat dealer is the best option.
When your machine is brought into our workshops,
we undertake to submit our quotes quickly.
YOU are making the best decision.
FOR MORE INFORMATION: Contact your PSSR* for a more detailed presentation of the services we offer. Trust your Cat dealer to service your machine, and focus on your core business activity: Production.
*Parts & Service Sales Representative
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OUR SOLUTIONSMODELS AVAILABLE
WHEEL LOADERS
966H992G/K993K
GRADERS14H16M140H/K
HYDRAULIC EXCAVATORS
385C390D
DOZERSD6R D7R D8RD9R
8REPAIR OPTIONS
OUR SOLUTIONSMODELS AVAILABLE
OFF-HIGHWAY TRUCKS
773D/E/G777D/E/F/G785D 793D
UNDERGROUND MINING MACHINERY
R1700GR2900G
ARTICULATED TRUCKS
745C
GENERATORSETS
C3234123512B3516B
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ADVANTAGES
AVG. % OF NEW PARTS
UNCERTAIN ++
LIGHT USE ++
LIMITED BUDGET ++
FLEXIBLE ++
DESCRIPTION
SITUATION
Recommendations made on the basis of the assessment under-taken by our dealer teams
Selection of parts to replace or reuse
6-month warranty
Extends the component's lifespan
Maximum part reuse
6-month warranty
Extends the component's lifespan
Replaces critical component parts because of normal wear
Restores performance and fuel consumption
DISASSEMBLY & ASSESSMENT
3 to 5% 15 to 25% 30 to 50%
SEALS & BEARINGS
BASIC REPAIR
EXTENDING THE COMPONENT'S LIFESPAN
Component assessment
Option to have a technical assess-ment of the component carried out and receive a bespoke repair quote.
Least expensive option to extend the component's lifespan by replacing quick-wearing parts before they fail.
Option to restore performance for a limited cost (e.g., engine power and fuel consumption).
Normal component wear Replacement of key component parts
REPAIR LEVEL
REMAINING LIFESPAN
USE
PRICE
MACHINE IMPORTANCE
REPAIR OPTIONS
LEVEL 2
LEVEL 1
EVERY REPAIR BEGINS BY CONSIDERING A SET OF KEY QUESTIONS AND CRITERIA:
OWNERSHIP How long do you plan owning the machine? USE How much is the machine used?AFFORDABILITY What are your expectations with regards to price? LEAD TIME How soon does your machine need to be operational again?
LEVEL 1+
LONG +++
INTENSIVE +++
GUARANTEED PRICE +++
ESSENTIAL +++
12-month warranty
All parts are inspected, reused, reconditioned or replaced to give the component a full lease of life for the fraction of the price of new parts
Restores performance and fuel consumption for an optimal lifespan
12-month warranty
Quick reimbursement of corresponding components in accordance with the JA Delmas acceptance criteria ***
Technical improvements and updates for the product
Immediately available
12-month warranty
Complete component from the Caterpillar factory for a fraction of the price of a new component
12-month warranty
Guarantee that the component is at the very beginning of its lifespan
Immediately available
60 to 80%
70 to 90%
65 to 85%
100%
JA DELMAS RECONDITIONING
STANDARD REPLACEMENT
REMAN COMPONENT
NEW COMPONENT
RESETTING THE COMPONENT'S HOUR METER
Full reconditioning with genuine Cat parts to restore performance and give the component a new lease of life.
Immediately available replacement component remanufactured by our CRCs.
Up to 35% saving compared with the price of a new component.**
Immediately available replacement component remanufactured by Caterpillar.
Up to 30% saving compared with the price of a new component.**
Replacement of the component with a new component from the Caterpillar factory.
Repair before or after breakdown.
A second life for the component
Replacement with a component reconditioned in a CRC
Replacement with a component reconditioned by Caterpillar
Replacement with a new component
REPAIR OPTIONS
* CRC: Component Rebuild Center.** Depending on component and machine model, for a corresponding component restored to good condition. *** > No non-operational damage (improper handling, excessive rust or fire damage).
> Fully assembled and complete in accordance with Caterpillar configuration. > Additional fees applied in the event of missing or non-genuine parts, fluids that have not been drained, or a non-genuine missing component mount.
LEVEL 4
LEVEL 5
LEVEL 3+
LEVEL 3
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Engine block
Crankshaft
Cylinder heads, including springs, valve seats and guides
Connecting rod
Camshaft
Oil pump
Front and rear timing gears
Intake and exhaust manifold
Oil cooler
Rocker arm assembly: intake and exhaust valve bridges rocker arm shafts rocker arms
Oil jet
Turbocharger, air exchanger (if fitted to engine)
Flywheel and starter ring gear
Cable bundle and sensors
Cooling duct and hose
Injection system, pipes and injectors
Oil breather
Vibration damper
Fan hub, pulley, belt and tensioner
Engine mount
ROUTINELY INSPECTED PARTS
LEVEL 2
LEVEL 1+
LEVEL 3
DEPENDING ON INSPECTION
REPAIR OPTIONS
ENGINES
12REPAIR OPTIONS
PARTS REPLACED OR REUSED (DEPENDING ON INSPECTION)
REPAIR OPTIONS LEVE
L
LEVE
L
LEVE
L
Seals, rings and bushing
Filters and breather(s)
Exhaust attachments
Belt and tensioner
Thermostat(s)
Piston rings
Cylinder head wearing parts (valves, seatings, guides, rotocoils, etc.)
Turbocharger cartridge(s)
Injectors
Fuel pumps (main + priming)
Water pump(s)
Oil pump(s)
Hoses
Cable bundle and sensors
Oil coolant(s)
Engine mounts
Rocker arm lifters
Rocker arm assembly (springs, bridges, valve and injector rocker arms, rocker arm shaft)
Complete cylinder head assembly
Camshaft(s)
Piston assembly (jackets, connecting rods, pistons)
Complete turbocharger assembly/assemblies
Gears
Removal/refitting of component
Parts kit for refitting the component
Options
Options
Options
Level 1+
1+ 2 3
Parts not included in Level 3 and subject to additional costs if they do not meet Caterpillar's specific characteristics: Covers and plates, tubes and bent sections, casing (front, rear, oil), ECM, crankshaft, engine mount, engine block.Parts not included for the REMAN component:Starter(s), alternator, air-conditioning compressor, external engine-driven accessory, fan unit.
Level 2 Level 3 Depending on inspection
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Discs and plates
Clutch pistons
Compression springs
Gears
Clutch casing
Universal joint yoke
Shafts
Planet carrier
Strainer
ROUTINELY INSPECTED PARTS
REPAIR OPTIONS
TRANSMISSION
LEVEL 1+
LEVEL 3
DEPENDING ON INSPECTION
14REPAIR OPTIONS
PARTS REPLACED OR REUSED (DEPENDING ON INSPECTION)
REPAIR OPTIONS LEVE
L
Seals, rings and bearings
Valve reconditioning (wearing parts: spring, ring, seal)
Friction discs
Cable bundle and sensors
Electromechanical valve assembly
Clutch springs
Friction plates
Shafts and gears
Strainer
Accessories fitted to the component
Removal/refitting of component
Parts kit for refitting the component
Options
Options
Level 1
1+Level 3 Depending on inspection
LEVE
L 3
Parts not included in Level 3 and subject to additional costs if they do not meet Caterpillar's specific characteristics: Covers and plates, casing (transmission and clutch), planet carrier.
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Locking discs and plates
Clutch casing
Gears
Rotor
Shafts
Turbine
Clutch pistons
Stator
Universal joint yoke
Strainer
ROUTINELY INSPECTED PARTS
REPAIR OPTIONS
CONVERTERS
PARTS REPLACED OR REUSED (DEPENDING ON INSPECTION)
REPAIR OPTIONS LEVE
L
LEVE
L
Seals, rings and bearings
Valve reconditioning (wearing parts: spring, ring, seal)
Cable bundle
Pump assembly/assemblies
Friction discs
Electromechanical valve assembly
Idler
Friction plates
Strainer
Shafts and gears
Accessories fitted to the component
Removal/refitting of component
Parts kit for refitting the component
Options
Options
Level 1
1+ 3Level 3 Depending on inspection
Parts not included in Level 3 and subject to additional costs if they do not meet Caterpillar's specific characteristics: Covers and plates, casing, turbine, stator, impeller.
LEVEL 1+
LEVEL 3
DEPENDING ON INSPECTION
16REPAIR OPTIONS
Gears
Casing and mount
Shafts
ROUTINELY INSPECTED PARTS
REPAIR OPTIONS
DIFFERENTIALS
PARTS REPLACED OR REUSED (DEPENDING ON INSPECTION)
REPAIR OPTIONS LEVE
L
LEVE
L
Seals, rings and bearings
Thrust washers
Shafts
Differential gears
Differential spider
Conical driving gear and ring
Accessories fitted to the component
Removal/refitting of component
Parts kit for refitting the component
Options
Options
Level 1
1+
LEVEL 1+
LEVEL 3
DEPENDING ON INSPECTION
Level 3 Depending on inspection
3
Parts not included in Level 3 and subject to additional costs if they do not meet Caterpillar's specific characteristics: Covers and plates, differential unit mount, differential casing.
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Gears
Brake piston
Shafts
Brake caliper
Hub
Planet carrier
Brake discs and plates
ROUTINELY INSPECTED PARTS
REPAIR OPTIONS
WHEEL GROUP
PARTS REPLACED OR REUSED (DEPENDING ON INSPECTION)
REPAIR OPTIONS LEVE
L
Seals, rings and bearings
Brake springs
Friction discs
Friction plate
Shafts and gears
Hub
Wheel and brake studs
Accessories fitted to the component
Removal/refitting of component
Parts kit for refitting the component
Options
Options
Level 1
1+
LEVEL 1+
LEVEL 3
DEPENDING ON INSPECTION
Level 3 Depending on inspection
LEVE
L 3
Parts not included in Level 3 and subject to additional costs if they do not meet Caterpillar's specific characteristics: Covers and plates, wheel spindle, brake anchor, casing (wheel hub), planet carrier.
18REPAIR OPTIONS
Rod and barrel rings
Piston nut
Piston
Complete rod
Cylinder head
Threads
Internal barrel wall
ROUTINELY INSPECTED PARTS
REPAIR OPTIONS
CYLINDERS
PARTS REPLACED OR REUSED (DEPENDING ON INSPECTION)
REPAIR OPTIONS LEVE
L
Seals kit
Removal/refitting Options
Level 1
1+
LEVEL 1+
Available for all machinery on offer from your dealer.
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PARTS REPLACED OR REUSED (DEPENDING ON INSPECTION)
REPAIR OPTIONS
GENERATOR SET
REPAIR OPTIONS
Filters and breather(s)
Belt and tensioner
Thermostat(s)
Cylinder head wearing parts (valves, seatings, guides, etc.)
Injectors
Turbocharger cartridge(s)
Fuel pumps (main + priming)
Alternator
Oil pump
Water pump
Starter(s)
Complete cylinder head assembly/assemblies
Complete turbocharger assembly/assemblies
Seals, rings and bushing
Piston rings
Hoses
Cable bundles and sensors
Oil coolant
Engine mounts
Rocker arm lifters
Rocker arm assembly (springs, bridges, valve and injector rocker arms, rocker arm shaft)
Camshaft(s)
Piston assembly (jackets, connecting rods, pistons)
Gears
Removal/refitting of component
Parts kit for refitting the component
Top End Premium Major Overhaul
Options
Options
Options
TOP END TOP END PREMIUM
MAJOR OVERHAUL
Depending on inspection
Parts not included in Level 3 and subject to additional costs if they do not meet Caterpillar's specific characteristics: Covers and plates, tubes and bent sections, casing (front, rear, oil), ECM, crankshaft, engine mount, engine block.
Parts not included for the REMAN component:Accessories (depending on model), fan unit.
Top End
20REPAIR OPTIONS
TOP END PREMIUM
TOP END
MAJOR OVERHAUL
DEPENDING ON INSPECTION
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Our packages include the parts and labor required to replace the component in its original location.* JA Delmas also offers an installation kit on its own for you to carry out the operation yourself.
* Excluding lubricants, lifting equipment. Carried out as a single, uninterrupted operation.
REPAIR OPTIONS
REMOVAL / REFITTING
Our teams take all the necessary precautions to ensure the safety of your operators, comply with the contamination control program recommended by Caterpillar, and install your components in accordance with good engineering practice. As such, during these operations, our Cat technicians:
depressurize / pressurize circuits
protect circuits against contamination (keeping parts in their original packaging until they are installed, blocking off connections, taking samples to check that circuits are not contaminated), carry out dialysis operations on circuits (if required)
maintain checks of connections to ensure they are clean and free from any contamination
check for any leaks, damaged parts or incorrectly installed parts
ensure that fastenings are tightened to the torques recommended by the manufacturer
carry out any calibrations, adjustments and tests when recommissioning to ensure the compliant working of your equipment.
WHY PLACE YOUR TRUST IN US?
FOR MORE INFORMATION: Contact your PSSR* for a more detailed presentation of the services we offer. Trust your Cat dealer to service your machine, and focus on your core business activity: Production.
*Parts & Service Sales Representative
22REPAIR OPTIONS
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OUR
NET
WOR
K IN
AFR
ICA
BÉNIN EQUIPEMENTSZI AKPAKPA - PK 3 06 BP 2670 Cotonou - BENINTel. (229) 21 33 18 [email protected]
BURKINA ÉQUIPEMENTS Dassasgho site: 3228 Route de Fada Tel. (226) 25 36 47 66 Gampéla site: RN4 - Route de Fada Tel. (226) 70 21 18 00 01 BP 1476 Ouagadougou 01 - BURKINA [email protected]
MANUTENTION AFRICAINE CÔTE D’IVOIRERoute de Dabou - Km 12 - Yopougon01 BP 1299 Abidjan 01 - IVORY [email protected]. (225) 23 53 55 80Valéry Giscard d'Estaing branch Tel. (225) 21 26 20 09SAN PEDRO branch Tel. (225) 34 71 15 65
BISSAU EQUIPAMENTOSRua Eng. Q. QuinhonesCP 69 Bissau - GUINEA-BISSAUTel. (245) 95 535 97 74 Tel. (245) 95 585 27 63
GAMBIA - JA DELMAS 17 Rue Vauban 33075 Bordeaux Cedex - FRANCETel. +33 5 56 79 62 00 [email protected]
ATIKO GUINÉEHead office:Route du Niger - Km 10 - Commune de MatamBP 336 Conakry - GUINEATel. (224) 626 26 41 [email protected]
MANUTENTION AFRICAINE MALIZone Industrielle - SotubaRue 957 / Porte 260BP 143 - Commune II - Bamako - MALITel. (223) 20 21 25 49 - 20 21 29 [email protected]
MAURITRACRond Point de Nouadhibou(opposite the Sabah hospital)BP 3063 Nouakchott - MAURITANIATel. (222) 45 25 95 [email protected]
MANUTENTION AFRICAINE NIGER2, Av. de la Chambre de Commerce (Rue NB 012)Commune II - BP 10387 Niamey - NIGERTel. (227) 20 73 36 [email protected]
SAUDEQUIPKeur Daouda Sarr, Communauté de BambilorRoute de Sangalkam, RufisqueB.P. 3364 Dakar - SENEGALTel. (221) 30 112 12 [email protected]
TOGO ÉQUIPEMENTS2556 Boulevard de la PaixTokoin AéroportBP 13300 Lomé - TOGOTel. (228) 22 26 40 [email protected]
RIMTRAC ZONE FRANCHEBoulevard Maritime1 ZAC - NouadhibouISLAMIC REPUBLIC OF MAURITANIATel: (222) 45 74 42 [email protected]
© 2020 Caterpillar. All rights reserved. CAT, CATERPILLAR, LET’S DO THE WORK, their respective logos, the "Caterpillar Yellow" color and the "Power Edge" trade dress as well as the visual identity of the company and the products featured in this document are trademarks of Caterpillar that may not be used without permission.