edialogos-egov09 finalist project
DESCRIPTION
The short presentation delivered during the eGov Awards 2009 at Malmo, Sweden about a novel e-deliberation project in Greece which was one of the 18 finalists projects in the egov empowering citizens categoryTRANSCRIPT
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A novel e-deliberation project
at the City of Trikala Greece
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Trikala:A medium sized
City at the heart of Greece
55.000 residents
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A Citizen-centered City that sets the example as the 1st Digital City in Greece
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e-trikalae-trikala
Wi-Fi&
Fibre Optic Telecare
e-health
GISe-planning
IntelligentTransport
e-dialogos
DemosthenesCitizen
Complaints e-Service
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How to use ICTs to let citizens
engage in the decision-making
process of the City
The Objective
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www.edialogos.gwww.edialogos.grr
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e-petitions
City of TrikalaB
ott
om
-up
To
p-d
ow
n
e-forums&
e-surveys
Citizens
►►
►
e-deliberation
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The Innovation
A holistic and fully
integrated approach to
e-deliberation
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e-deliberation
A ‘serial process’
within a specific time-frame,
with 5 well-defined steps
within each deliberative cycle
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YES
NO
YES
NO
SUMMARY OF
DISCUSSION
BY THE
MODERATOR
RESULTS OF E-
SURVEY +
FINAL SUM-UP
THE RESULT
OF THE POLL
IS PUBLISHED
WEBCASTING & REAL TIMECITIZENS PARTICIPATION
INTERACTIVE CITY COUNCIL
STRUCTURED ONLINE
SURVEYSe-SURVEY
AGENDA SETTING:
CITIZENS VOTE THE TWO
THEMES THEY WANT TO DISCUSSe-Polling
MODERATED e-FORUM
PRE-DETERMINED THREADS AND
BALANCED INFO ON EACH THEME
e-FORUMCITY COUNCIL
PROPOSES ISSUES TO DISCUSS
FINAL COUNCIL DECISION
e-dialogos Trikala: The e-deliberation at a glance The Process
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Technical Innovation
►Ontology based Ontology based
knowledge modelknowledge model
►Open Source Open Source
►State-of-the-Art State-of-the-Art
search & navigation search & navigation
technologytechnology
UPPER ONTOLOGY
DELIBERATION ONTOLOGY
CONSULTATIONONTOLOGY
PETITIONONTOLOGY
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Communication is critical
Poster
Info Brochure
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A success…but more needs to be done!
► Registered citizens: > 350
► Monthly averages: 350 visits, 250 unique visitors, 1.900 page views
► 25% of broadband users (est*)
► A “success” considering the low internet penetration rate in Greece and the novelty of the project
(* figures calculated and based on official data from the “Observatory for the Information Society” (* figures calculated and based on official data from the “Observatory for the Information Society” eEurope/i2010 July 08eEurope/i2010 July 08
report and the Census 2001 population data of the Greek National Statistics Office).report and the Census 2001 population data of the Greek National Statistics Office).
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Critical success factors
►Legitimacy & CommitmentLegitimacy & Commitment
►Training & Education Training & Education
►Multi-channel communication Multi-channel communication
►A multi-disciplinary project A multi-disciplinary project teamteam
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►e-democracy requires a total e-democracy requires a total
re-thinking from policy makers re-thinking from policy makers
& citizens & citizens
► It creates a “culture of participation”It creates a “culture of participation”
Lessons Learned
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The Next Step: Scalability
e-dialogos II
• Implemented in a group of 11 cities all over Central Greece
• Interreg IVC - Digital Cities Programme
• Web2.0 enhanced
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“The Internet can be used bycitizens to watch theirgovernments - rather than by
governments to watch theircitizens” Prof. Manuel
Castells