EDDS Error Handling

QP & Reliability Team

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EDDS Error Handling

1. In case of ‘Error code: -1’ (refer below captured error message )

<Corrective Action>

EDDS system need below 5 port and these port should be opened to download or print.If your PC setup firewall for these port, you will got the error message.In that case, please contact your IT infrastructure department to open the port.

Open Port : 40000, 40001, 40002, 40003, 50000 EDDS URL : http://edds.magnachip.com EDDS IP : 59.31.192.206

2. In case of font problem.

If you cannot see some character due to font problem, please download font pack.

↓ Korean version http://www.adobe.com/products/acrobat/acrrasianfontpack.html

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To view encrypted files, user needs to install Document SAFER.And to install Document SAFER, an ActiveX called DsUpdate must be installed first.User may change setting to allow ActiveX installation.

Go to I.E browser “Internet Options" -> “Security" and “Internet”, “Local Intranet“. ① Click “Custom" and set “Download Signed ActiveX Control" to “Enable“ ②

And set “Run ActiveX Controls and Plug-ins" to “Enable“.

EDDS Error Handling

3. Active-X Error (Windows XP, 7 installed PC)

1) Click “Internet Option” “Security” “Trusted Sites” and Add below message. http://*.magnachip.com

2) Click "user definition level" button, and setup as following

Download Signed ActiveX Controls → Enable Download Unsigned ActiveX Controls → Prompt Initialize and Script ActiveX Controls marked as safe → Enable Initialize and Script ActiveX Controls not marked as

safe → Prompt

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To view encrypted files, user needs to install Document SAFER.And to install Document SAFER, an ActiveX called DsUpdate must be installed first.User may change setting to allow ActiveX installation.

EDDS Error Handling

4. Active-X Error (Windows 8 installed PC only)

1) C:\Program Files (x86)\Internet Explorer

2) Right click on “Iexplorer.exe” File and click “Create shortcut”

3) Click “Yes” in Shortcut alert Window

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EDDS Error Handling

4-1. Active-X Error (Windows 8 installed PC only)

2) Click “Advanced…”

3) Click ok after checking “Run as administrator”

4) After “Apply click “OK”1) After right click on Iexplorer shortcut in desktop, click “Properties”

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EDDS Error Handling

4-1. Active-X Error (Windows 8 installed PC only)

1) After Right click on Iexplorer shortcut click “Pin to Taskbar＂

• Notice! You must connect EDDS by recreated Iexplorer and you can use it without trouble

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